19 results for Business Development Officer in Lodi, NJ

IT Manager/Director

Howell, NJ
onsite
Permanent
150000.00 - 175000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to oversee and drive the company’s technology strategy in Howell, New Jersey. This role requires strategic vision and hands-on leadership to optimize existing systems, enhance operational efficiency, and implement innovative solutions. The ideal candidate will lead a multi-functional team and ensure the company’s IT infrastructure, data integrity, automation strategies, and systems development align with business objectives. Responsibilities: • Lead the development and execution of the company-wide technology strategy, ensuring alignment with organizational goals. • Oversee IT infrastructure and security, including devices, access controls, and protocols to maintain platform stability. • Manage automation and AI initiatives, identifying inefficiencies and deploying solutions to enhance business operations. • Ensure data integrity and governance across the organization, supervising developers and administrators to maintain pipeline accuracy. • Drive system integrations across sales, finance, and operations platforms to improve cross-functional collaboration. • Evaluate, rationalize, and implement technology tools to support evolving business needs. • Lead and develop a multi-functional technology team, fostering growth and technical expertise. • Act as the strategic liaison between business leadership and technical teams, bridging communication for effective execution. • Monitor and optimize IT systems, balancing maintenance with selective innovation to support scalability. • Implement and maintain Active Directory and backup technologies to ensure data protection and system reliability.
2026-03-04T17:04:09Z

Head of Data Science & Analytics

Fort Lee, NJ
onsite
Permanent
200000.00 - 250000.00 USD / Yearly
A hands-on data leader is sought who thrives at the intersection of high-impact analytics, people development, and strategic influence. The ideal candidate will help shape the future of a data science organization by bringing deep technical mastery, a passion for mentorship, and a vision for how data can drive the achievement of bold business goals. Primary Responsibilities:<ul><li>Embed data science into the core of marketing and business decisions, leveraging expert knowledge of marketing analytics, business operations, and high-impact team building.</li><li>Lead and oversee a team of data scientists and analysts focused on delivering best-in-class models and actionable insights.</li><li>Collaborate daily with cross-functional teams to understand evolving business needs, and develop effective analytics solutions and models.</li><li>Execute a roadmap to continuously improve the accuracy and functionality of models, enhancing overall business outcomes.</li><li>Drive data science initiatives that improve customer engagement and operational efficiency through personalization and targeting.</li><li>Deliver value-creating projects, including customer segmentation, propensity models, and dynamic bidding algorithms.</li><li>Serve as subject matter expert and primary producer for forecasting model development and execution, partnering with enterprise data management and technology teams.</li><li>Prepare and deliver presentations summarizing key insights and recommendations to senior stakeholders.</li><li>Foster a learning mindset throughout the team, supporting a collaborative and client-focused culture motivated by business and technical challenges.</li></ul>
2026-02-24T13:44:04Z

Technical Project Manager (Consumer Products)

Mahwah, NJ
onsite
Permanent
125000.00 - 135000.00 USD / Yearly
We are looking for a skilled Technical Project Manager to lead product development initiatives from initial concept through launch. This role serves as the central connector between engineering, design, and business teams—ensuring clarity, alignment, and smooth execution throughout the full development cycle. Responsibilities <ul><li>Define what the product must deliver and ensure requirements are clearly communicated across technical and non-technical teams.</li><li>Guide projects from early concept through final launch, ensuring products meet quality, performance, and timing expectations.</li><li>Translate complex technical challenges into clear direction for cross-functional partners while supporting select hands-on technical activities when needed.</li><li>Develop and maintain detailed project schedules, ensuring milestones stay on track with internal goals and retailer timelines.</li><li>Facilitate strong communication and alignment across global teams, providing ongoing visibility into project status, risks, and decision points.</li><li>Prepare and deliver project updates to senior stakeholders, including recommendations, trade-offs, and key risks.</li><li>Collaborate with engineering and project teams to ensure solutions meet both technical feasibility and business needs.</li><li>Work in a fast-paced environment that values flexibility, problem-solving, and cross-functional collaboration.</li></ul>
2026-02-18T08:08:48Z

Director of Finance

Belmar, NJ
onsite
Permanent
180000.00 - 200000.00 USD / Yearly
Salary is 180,000 - 200,000. Benefits include medical, dental, vision insurance, 401k, and PTO. Responsibilities:• Lead the development and execution of enterprise-wide budgeting, forecasting, and financial planning processes.• Oversee long-term financial strategies, including capital investment evaluations and rate case financial support.• Provide in-depth analysis of financial statements, including balance sheets, profit and loss statements, and cash flow projections.• Communicate financial insights and business performance drivers to various internal stakeholders, including senior management and the Board of Directors.• Supervise and mentor a team of finance professionals, fostering growth and collaboration.• Ensure compliance with accounting standards and regulatory requirements within the energy sector.• Collaborate with cross-functional teams to align financial objectives with overall business strategies.• Support strategic initiatives by delivering accurate financial data and actionable recommendations.
2026-02-18T13:04:01Z

Director of Revenue

Plainview, NY
onsite
Permanent
90000.00 - 125000.00 USD / Yearly
Healthcare Director of Revenue Cycle – Plainview, NYAnna Parson at Robert Half is seeking an experienced Healthcare Director of Revenue Cycle for a respected healthcare provider in the Plainview area. This role requires proven expertise in end-to-end revenue cycle management—including medical billing, accounts receivable, collections, insurance claim administration, and denial resolution.As the Healthcare Director of Revenue Cycle, you will:<ul><li>Direct all aspects of the healthcare revenue lifecycle, from billing to collections and payment reconciliation.</li><li>Ensure accurate coding and documentation, while monitoring compliance with evolving industry standards.</li><li>Lead, coach, and develop large revenue cycle teams to achieve departmental and organizational objectives.</li><li>Foster relationships with third-party vendors and collaborate with external billing partners to optimize results.</li><li>Identify process gaps and drive initiatives to improve efficiency, reduce costs, and enhance service quality.</li><li>Set clear team goals, review performance, and promote professional development in a dynamic environment.</li><li>Stay ahead of industry trends and coordinate with leadership on impactful business strategies.</li></ul>Are you a Healthcare Director of Revenue Cycle ready to make a significant impact and advance your career with a leader in healthcare?Submit your resume today to Anna Parson at Robert Half and take the next step toward a rewarding leadership opportunity!Robert Half is an equal opportunity employer committed to diversity and inclusion.
2026-03-04T22:28:44Z

Financial Planning & Analysis Manager

Colts Neck, NJ
onsite
Permanent
125000.00 - 150000.00 USD / Yearly
125,000 - 150,000 plus bonus benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul>Central NJ Energy Company has immediate need for a Manager of Project Finance to provide analytical expertise and deal structuring guidance for acquisitions and enhancement of existing assets or development of Greenfield Projects. The Finance Manager will be responsible for:<ul><li>Develop and maintain financial models and forecasts with a specific focus on project development, construction, operations, and related financings </li><li>Provide quantitative analysis and pricing support to assist the development team in formulating pricing and other off-take arrangements.</li><li>Analyze and forecast funding sources, uses of capital and liquidity needs, ensuring alignment with project milestones and financing requirements.</li><li>Supporting project financing efforts through financial analyses, debt sizing, cash flow modeling, and sensitivity analysis to optimize project economics.</li><li>Develop executive level presentations that include financial information, risk profile, and evaluation of commercial terms for new potential business opportunities.</li><li>Structure commercial deal terms for new contracts, acquisition prospects and other projects based on detailed analysis, industry comparisons and understanding of business environment.</li></ul>
2026-02-27T14:28:45Z

Marketing Communications Director

New York, NY
onsite
Permanent
130000.00 - 150000.00 USD / Yearly
We are looking for a dynamic Marketing Communications Director to lead and innovate our communication strategies. In this role, you will oversee public relations, social media management, and marketing initiatives to amplify the brand's voice and strengthen its presence. This position is based in New York, New York, and offers an exciting opportunity to collaborate on impactful campaigns. Responsibilities: • Develop and execute marketing communication strategies to align with organizational goals. • Manage public relations activities, including press events and media outreach, to promote brand visibility. • Coordinate sponsored events to enhance brand reputation and engage target audiences. • Create compelling social media content tailored to different platforms to drive user engagement. • Oversee the management of social media channels to ensure consistent messaging and branding. • Analyze campaign performance and provide insights to optimize future marketing efforts. • Collaborate with cross-functional teams to ensure cohesive branding across all communication channels. • Stay updated on industry trends and integrate innovative practices into communication strategies. • Build relationships with media outlets and influencers to expand the brand's reach. • Monitor public sentiment and adapt communication strategies accordingly.
2026-02-19T20:24:08Z

Senior Financial Analyst

New York, NY
onsite
Permanent
130000.00 - 170000.00 USD / Yearly
Our valued client, a globally recognized leader in the professional services industry, is seeking a highly qualified Senior Financial Analyst to join their team. This organization is known for its commitment to financial excellence, operational integrity, and collaboration. While technical expertise is critical, cultural alignment is equally important. Teamwork, integrity, and commitment are foundational values that shape the company’s relationships with clients, colleagues, and communities worldwide. Reporting directly to the Manager of FP& A, the Senior Financial Analyst will play a pivotal role in company-wide financial reporting, forecasting and strategic analysis. This is a highly visible role with direct exposure to the CFO and executive leadership team. The ideal candidate is not only technically strong but also a strategic thinker and effective communicator, capable of translating complex financial insights into actionable business recommendations. This individual will take ownership of P& L performance and help drive profitability and long-term success across the organization.Along with an extremely competitive compensation structure, the organization offers top of the line benefits and an easily accessible office in Midtown, NY. Key Responsibilities<ul><li>Lead monthly and quarterly financial reporting and forecasting processes</li><li>Support the annual profit planning cycle, including economic analysis and development of financial models to assess risk and opportunity</li><li>Build and maintain complex financial models; conduct ad-hoc analyses to support executive decision-making</li><li>Prepare executive-level presentations and partner with senior management to evaluate strategic initiatives</li><li>Drive continuous improvement initiatives to enhance reporting processes and operational efficiency</li></ul>
2026-02-26T20:18:44Z

Project Manager Scrum Master

Jersey City, NJ
onsite
Contract / Temporary to Hire
51.46 - 59.59 USD / Hourly
Key Responsibilities:<ol><li>Agile Leadership & Scrum Master Responsibilities:</li></ol><ul><li>Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives) for Agile teams.</li><li>Coach and mentor development teams on Agile practices, ensuring the adoption and continuous improvement of Agile methodologies.</li><li>Act as a servant leader to remove obstacles and resolve issues that impede the team’s progress.</li><li>Support Product Owners in managing product backlogs and ensuring that work items are clearly defined, prioritized, and understood.</li><li>Collaborate with leadership to ensure alignment of Agile projects with business goals and objectives.</li><li>Track and report on team performance, progress, and velocity metrics to ensure on-time delivery of high-quality products.</li></ul><ol><li>Project Management & Program Oversight:</li></ol><ul><li>Manage and oversee multiple Agile projects from inception to completion, ensuring successful delivery within scope, timeline, and budget.</li><li>Develop and manage project schedules, budgets, and resource allocation, ensuring optimal team productivity and efficiency.</li><li>Support the creation of a Program Management Office (PMO) to standardize and optimize project management processes across the organization.</li><li>Define and implement best practices for project governance, risk management, and stakeholder communication.</li><li>Collaborate with senior management to ensure projects are aligned with organizational strategy and business priorities.</li></ul><ol><li>Stakeholder Management & Communication:</li></ol><ul><li>Serve as the primary point of contact for all stakeholders, including business leaders, team members, and external partners.</li><li>Ensure effective communication and collaboration between cross-functional teams, fostering a transparent and open work environment.</li><li>Report on project and program status, risks, issues, and achievements to IT Project Manager and to executive leadership and key stakeholders when applicable.</li><li>Conduct regular project reviews to ensure alignment with business objectives and adjust project scope as necessary.</li></ul><ol><li>Continuous Improvement & Best Practice Implementation:</li></ol><ul><li>Drive a culture of continuous improvement within teams and across the organization by identifying areas for process improvement and implementing solutions.</li><li>Champion the use of Agile tools and techniques to improve workflow, increase efficiency, and enhance team performance.</li><li>Establish and maintain a robust feedback loop with all teams to gather insights and optimize workflows.</li></ul><ol><li>PMO Establishment & Governance:</li></ol><ul><li>Support the design and implementation of the PMO, establishing frameworks, processes, and guidelines for efficient project delivery.</li><li>Create standardized templates, workflows, and reporting structures to ensure consistent project execution.</li><li>Define key performance indicators (KPIs) and metrics to assess project health and program success.</li><li>Align PMO goals with organizational objectives, ensuring that projects support the overall strategic direction of the business.</li></ul>
2026-02-09T16:48:40Z

Technical Program Product Manager III

New York, NY
onsite
Temporary
140.00 - 145.00 USD / Hourly
We are seeking a Technical Program Product Manager III to support key initiatives within a large digital advertising organization. This role contributes to internal product tools and advertiser-facing experiences across multiple platforms, partnering closely with engineering, product, and business teams.You will own backend marketing infrastructure roadmaps, define technical requirements, assess product tradeoffs, and coordinate cross‑functional execution—including interaction with offshore engineering teams. Team OverviewThis role supports two core areas:1. Internal Product Launch ToolThe PMT team manages a critical internal launch tool used to enable Go‑to‑Market support for new advertising products. This includes collaborating with engineering teams to design and deliver scalable, reliable solutions.2. Partner & Enterprise ChannelsYou will also support a team responsible for advertiser experiences across:<ul><li>Advertising management consoles</li><li>DSP‑related workflows</li><li>Partner channel integrations</li></ul>Key Responsibilities<ul><li>Drive the roadmap for backend marketing infrastructure components, including planning, prioritization, and execution.</li><li>Write clear, detailed technical requirements for engineering and product teams.</li><li>Analyze and communicate product tradeoffs affecting performance, scalability, and user impact.</li><li>Work closely with offshore engineering teams to ensure alignment and delivery.</li><li>Partner with internal stakeholders to define features, remove blockers, and track progress.</li><li>Support product launches across internal tools and partner/enterprise channel workflows.</li><li>Apply core leadership behaviors such as Dive Deep and Bias for Action.</li></ul>
2026-02-05T14:58:39Z

Assistant Controller

Parsippany, NJ
onsite
Permanent
150000.00 - 175000.00 USD / Yearly
The Retail Controller is responsible for managing and supervising the day-to-day operations of the Inventory Accounting, Accounts Receivable (AR), Accounts Payable (AP), general Accounting, Finance, Human Resources (HR), and Information Technology (IT) functions within a retail organization. This role ensures the accuracy and integrity of financial data, drives process improvements, and manages a multidisciplinary team to support business objectives.Key Responsibilities:<ul><li>Lead and oversee Inventory Accounting, ensuring proper valuation, reconciliation, and reporting of inventory across all retail locations and distribution centers.</li><li>Supervise teams managing AR, AP, and general accounting functions, ensuring transactions are processed accurately and in a timely manner.</li><li>Oversee financial reporting, month-end close processes, and the preparation of financial statements in compliance with relevant accounting standards.</li><li>Develop, implement, and maintain internal controls, policies, and procedures to safeguard company assets and ensure compliance.</li><li>Collaborate with the Finance team on budgeting, forecasting, cash flow management, and variance analysis.</li><li>Work closely with HR to manage payroll, benefits administration, and HR compliance activities.</li><li>Partner with the IT team to support finance system integrations, maintain data integrity, and drive technology enhancements for improved efficiency.</li><li>Ensure external audits, tax filings, and regulatory reporting are completed accurately and on time.</li><li>Provide coaching, training, and professional development for direct reports across all supervised departments.</li><li>Identify and lead process improvements across Inventory Accounting, Finance, HR, and IT functions.</li><li>Monitor key metrics, analyze trends, and deliver actionable financial insights to executive leadership.</li><li>Support strategic initiatives, such as expansion, new system implementation, and organizational change management.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Accounting, Finance, Business Administration, or related field; CPA or equivalent preferred.</li><li>5+ years’ experience in accounting or finance roles, with prior supervisory or management experience required.</li><li>Strong background in inventory accounting within a retail or distribution environment.</li><li>Proven ability to lead multidisciplinary teams including Inventory Accounting, AR, AP, Finance, HR, and IT functions.</li><li>In-depth understanding of inventory controls, retail accounting practices, and financial systems.</li><li>Excellent communication, analytical, and leadership skills.</li></ul>
2026-02-11T18:23:42Z

Sr. Demand Planning Analyst

Princeton, NJ
onsite
Temporary
37.00 - 42.00 USD / Hourly
We are looking for a Sr. Demand Planning Analyst to join our team for a long-term contract to hire position. This role is pivotal in overseeing supply chain operations. The ideal candidate will excel in forecasting, demand planning, data analysis, ensuring inventory optimization and customer satisfaction while minimizing costs. Responsibilities:• Develop and execute product forecasts by analyzing historical sales trends and market drivers.• Lead supply chain meetings and collaborate with stakeholders to align on inventory needs and replenishment strategies.• Monitor inventory levels and address critical supply issues, ensuring timely communication of root causes and resolutions.• Manage product life cycle events, including launches and discontinuations, to maintain seamless supply chain operations.• Facilitate demand planning processes, including monthly consensus reviews and weekly market coverage evaluations.• Generate purchase requisitions and oversee purchase orders for assigned products.• Maintain key metrics such as forecast accuracy, order fill rates, and on-time delivery performance.• Identify and implement continuous improvement initiatives to enhance efficiency and reduce costs.• Prepare detailed presentations for stakeholders, providing insights into supply chain opportunities and performance.• Collaborate with cross-functional teams, including marketing, finance, and operations, to align on business objectives.
2026-02-27T19:05:13Z

Database Analyst

Jersey City, NJ
onsite
Contract / Temporary to Hire
47.50 - 55.00 USD / Hourly
We are looking for an experienced Database Analyst to join our team in Jersey City, New Jersey. This Contract-to-Permanent position offers an opportunity to make a significant impact by leveraging advanced analytics and statistical methodologies to optimize user experiences and drive product innovation. The ideal candidate will collaborate with cross-functional teams to deliver data-driven insights, guide experimentation strategies, and improve key business metrics. Responsibilities: • Conduct comprehensive analytical projects to identify opportunities and address challenges within the user journey. • Serve as a strategic partner to product leaders by providing data-based recommendations to shape roadmaps and prioritize initiatives. • Utilize advanced statistical methods, including regression analysis, Bayesian inference, and clustering, to derive actionable insights. • Design and execute experimentation strategies, including A/B testing and quasi-experimental methods, to measure and enhance product performance. • Develop predictive models to anticipate user behavior and assess long-term impacts on business outcomes. • Create and maintain executive-level dashboards to monitor product KPIs and communicate findings effectively using visualization tools. • Translate complex data analyses into clear, actionable recommendations for senior leadership. • Mentor less experienced team members, fostering their skills in analytics, communication, and stakeholder engagement. • Collaborate with engineering and UX teams to ensure alignment and integration of analytical solutions.
2026-02-09T16:53:44Z

VP of Sales

Bayonne, NJ
onsite
Permanent
220000.00 - 240000.00 USD / Yearly
220,000 - 240,000 benefits:<ul><li>health insurance</li><li>dental</li><li>vision</li><li>paid time off</li></ul>Responsibilities<ul><li>Lead, mentor, and develop a high-performing sales team, including regional managers, account executives, and technical sales personnel.</li><li>Set and execute the company’s strategic sales vision, including forecasting, budgeting, and multi-year planning.</li><li>Develop and refine scalable sales processes, KPIs, reporting frameworks, and pipeline management best practices.</li><li>Build strong relationships with key customers, distributors, and channel partners in industrial/construction/heavy machinery sectors.</li><li>Partner closely with Engineering, Product, and Operations leadership to ensure alignment on product roadmaps and customer needs.</li></ul>
2026-02-10T20:53:39Z

Product Manager

Edison, NJ
onsite
Contract / Temporary to Hire
51.37 - 59.48 USD / Hourly
We are looking for an experienced Product Manager to join our team in Edison, New Jersey. This is a contract position with the potential for a permanent role, combining strategic planning and hands-on execution to deliver exceptional customer experiences. The role requires a hybrid schedule, with two days of onsite collaboration each week. Responsibilities: • Transform business requirements into effective call flow designs, prioritizing seamless customer experiences. • Create detailed documentation, including toll-free numbers, welcome messages, prompts, citations, and operational procedures. • Work closely with implementation teams to ensure clarity and accuracy of requirements throughout the project lifecycle. • Verify the implementation results align with specified requirements and maintain high standards of quality. • Lead initiatives to enhance call flow processes and documentation for improved efficiency. • Manage project timelines and maintain open communication with stakeholders regarding product updates and releases. • Collaborate with cross-functional teams to identify and resolve issues during development and implementation.
2026-02-09T16:48:40Z

Marketing Analyst

New York, NY
onsite
Temporary
76.00 - 88.00 USD / Hourly
We are looking for a skilled Marketing Analyst to join our team in New York, New York. In this long-term contract position, you will play a pivotal role in shaping data-driven marketing strategies and delivering actionable insights across a diverse brand portfolio. The ideal candidate will thrive in a collaborative environment, working closely with cross-functional teams to optimize media investments and measurement frameworks. Responsibilities: • Lead the development and execution of a comprehensive learning and measurement strategy for various brands. • Design and implement robust in-market test plans, including media mix, channel effectiveness, creative impact, and audience segmentation. • Analyze complex test data and translate findings into strategic recommendations for senior stakeholders. • Act as a liaison between media investment, data science, and strategy teams to ensure smooth execution of testing initiatives. • Collaborate with econometrics-focused teams to validate and enhance marketing mix modeling insights. • Oversee multiple test-and-learn initiatives simultaneously, managing timelines, deliverables, and reporting outcomes. • Provide guidance on transitioning to advanced measurement frameworks, moving beyond traditional attribution models.
2026-02-26T14:38:44Z

marketing specialist

New York, NY
onsite
Temporary
27.71 - 32.09 USD / Hourly
We are looking for a skilled Marketing Specialist to join our team on a contract basis in New York, New York. In this role, you will focus on developing impactful communication strategies and creating compelling content that aligns with corporate goals. This position requires expertise in copywriting and corporate communications, as well as proficiency in digital platforms such as YouTube. Responsibilities: • Develop and implement effective communication plans to support company initiatives. • Craft engaging and persuasive copy for various corporate materials, including internal and external communications. • Manage internal communications strategies to ensure alignment across teams and departments. • Create structured query reports to analyze communication effectiveness and provide actionable insights. • Oversee and optimize YouTube channels, ensuring content is aligned with branding and audience expectations. • Collaborate with cross-functional teams to ensure consistency in messaging and tone. • Monitor and evaluate the success of communication campaigns, adjusting strategies as needed. • Research and recommend innovative approaches to enhance communication efforts. • Provide regular updates and reports to stakeholders on campaign performance and insights.
2026-02-19T20:18:45Z

Communication Specialist

New York, NY
remote
Temporary
28.50 - 33.00 USD / Hourly
We are looking for a Communication Specialist to join our team on a contract basis in New York, New York. This role involves supporting a high-profile event that features extensive programming, multiple speakers, and evening galas in a dynamic and fast-paced environment. The ideal candidate will excel in written communication, exhibit strong organizational skills, and thrive in collaborative settings. Responsibilities: • Prepare and manage a wide range of event materials, including memos, biographies, briefings, and talking points. • Coordinate logistical and administrative details, such as session preparation, documentation, and material distribution. • Ensure the seamless execution of programs by maintaining accuracy across multiple workstreams. • Organize and maintain event-related assets and documentation for easy access and reference. • Collaborate effectively with internal stakeholders to ensure all event preparations are completed on time. • Support the planning and execution of evening galas and other high-visibility sessions. • Adapt quickly to the fast-paced environment and address last-minute changes or challenges as they arise. • Provide clear communication and updates to team members throughout the event preparation process. • Monitor event timelines and ensure all deliverables are met according to schedule.
2026-02-19T20:24:08Z

Marketing Analyst

Parsippany, NJ
onsite
Temporary
47.95 - 57.29 USD / Hourly
We are looking for a skilled Marketing Analyst to join our team on a contract basis in New Jersey. In this role, you will play a crucial part in transforming customer data into actionable insights, enabling strategic decision-making and enhancing customer experiences. This position offers the opportunity to collaborate across departments and leverage your analytical expertise to drive meaningful outcomes. Responsibilities:• Analyze large datasets from various sources, such as customer surveys, operational metrics, and feedback channels, to uncover insights and trends.• Map and evaluate customer journeys to identify friction points and opportunities for improvement.• Apply advanced statistical methods and tools, including AI and Natural Language Processing, to conduct sentiment analysis and root cause evaluations.• Develop and maintain dashboards and visualizations using tools like Tableau to monitor customer experience metrics.• Translate complex data into compelling narratives and presentations that resonate with both technical and non-technical audiences.• Partner with cross-functional teams to share findings, develop action plans, and measure the effectiveness of customer-focused initiatives.• Advocate for a customer-centric approach by presenting data-driven insights to stakeholders and leadership.• Gather and align business requirements to ensure analytical efforts support organizational goals. 02720-0013386357
2026-02-18T22:04:19Z