<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Contract to permanent position is ideal for a technician who can handle escalated desktop, Microsoft, and network-related issues while delivering a strong support experience across multiple organizations. The role requires a hands-on approach to troubleshooting, clear communication with end users, and the ability to contribute to both daily support operations and technical improvement initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve escalated technical issues involving Windows 10 and Windows 11 desktops, Microsoft 365 applications, Entra ID, and Active Directory services.</p><p>• Investigate network-related problems across client environments, including connectivity, routing, switching, VLAN behavior, VPN access, and LAN/WAN performance concerns.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Help maintain backup and recovery operations, including support for Veeam-based data protection when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 team members by guiding troubleshooting efforts and helping drive root-cause resolution.</p><p>• Manage incoming service requests through a ticketing platform such as ConnectWise, keeping records accurate, current, and well documented through closure.</p><p>• Work across multiple customer environments at the same time, adjusting quickly to different systems, priorities, and business needs.</p><p>• Create and update technical documentation, support procedures, and knowledge resources to improve consistency and team efficiency.</p><p>• Contribute to infrastructure initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate status, findings, and next steps clearly to end users and internal teams to ensure timely and thorough support.</p>
<p>Ocala area company is looking for a Director of Financial Planning & Analysis. Responsibilities of the Director of Financial Planning & Analysis will include, but not limited to the following.</p><p><br></p><p>***Manufacturing industry experience required.***</p><p><br></p><p>***Relocation assistance.***</p><p><br></p><p>-- Lead monthly, quarterly, and annual financial reporting processes, ensuring accuracy and timely delivery of management reporting packages and KPI dashboards with focus on performance metrics</p><p><br></p><p>-- Partner with managers and leaders to understand operational drivers and develop insightful ad hoc analyses that inform strategic decisions across the company</p><p><br></p><p>-- Own month-end close support activities, including variance analysis, accrual reviews, and journal entry preparation with particular attention to inventory positions</p><p><br></p><p>-- Design and maintain dynamic financial models for demand forecasting, analyzing sales patterns and year-over-year performance trends</p><p><br></p><p>-- Provide profitability analysis</p><p><br></p><p>-- Partner with operations teams on manufacturing cost analysis, margin optimization initiatives, and distribution efficiency metrics</p><p><br></p><p>-- Develop and standardize reporting templates</p><p><br></p><p>-- Present financial results and recommendations to senior leadership</p><p><br></p><p>-- Support inventory planning processes, ensuring optimal working capital management</p><p><br></p><p>-- Collaborate with supply chain on analysis and operational performance metrics</p><p><br></p><p>-- Lead ad hoc analysis</p><p><br></p><p>-- Mentor and develop team members while building strong relationships across the organization</p><p><br></p><p>For immediate consideration regarding the Director of Financial Planning & Analysis position, please send your resume to Andy Poquette, VP - Practice Director. ***You can message me on LinkedIn ( Andy Poquette ) to send me your resume directly. My email is also located on LinkedIn. You can also call 407-284-3424.</p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys resolving complex desktop, Microsoft, and network-related issues while working across multiple organizations and user groups. The role requires strong troubleshooting ability, clear communication, and a service-focused approach to maintaining reliable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11 systems, Microsoft 365 applications, Entra ID, and Active Directory administration.</p><p>• Investigate and correct connectivity and infrastructure problems across LAN and WAN environments, including routers, switches, VLANs, and firewall-related issues.</p><p>• Support virtual server platforms by assisting with administration and troubleshooting activities in VMware and Hyper-V environments.</p><p>• Provide operational support for backup and recovery processes, including work with Veeam-based solutions when used by clients.</p><p>• Serve as a higher-level resource for Tier 1 support staff by guiding troubleshooting efforts and helping identify root causes for recurring problems.</p><p>• Manage support requests through a ticketing platform such as ConnectWise, maintaining accurate notes, status updates, and timely resolution of assigned work.</p><p>• Deliver technical assistance across multiple customer environments, adjusting quickly to different configurations, priorities, and support expectations.</p><p>• Create and update technical documentation, knowledge articles, and process guides to improve consistency and efficiency within the support team.</p><p>• Contribute to project-based work such as upgrades, migrations, and new client environment setup as needed.</p><p>• Communicate clearly with end users and stakeholders to provide progress updates, explain solutions, and maintain a positive support experience.</p>
<p>We are looking for a Support Technician to provide Tier 2 support for client environments North East Florida to Gainesville & Daytona. This Long-term Contract position is ideal for someone who enjoys solving complex desktop, Microsoft, and network issues while maintaining a high level of service for end users. The role supports a managed services setting, requiring strong troubleshooting ability, clear communication, and the flexibility to balance multiple priorities across different organizations.</p><p><br></p><p>Responsibilities:</p><p>• Resolve escalated technical issues involving Windows 10 and Windows 11, Microsoft 365, Entra ID, and Active Directory, including user access, permissions, and policy-related concerns.</p><p>• Diagnose and address LAN and WAN connectivity problems by working with routing, switching, firewall, and VLAN configurations across client networks.</p><p>• Support virtual infrastructure by assisting with administration and troubleshooting in VMware and Hyper-V environments.</p><p>• Contribute to backup and recovery operations, including support for data protection tools such as Veeam when used in client environments.</p><p>• Serve as a higher-level resource for frontline support staff by guiding issue resolution, identifying root causes, and determining when senior engineering involvement is needed.</p><p>• Manage service requests and incidents within a ticketing platform, keeping records accurate, status updates timely, and resolutions well documented.</p><p>• Provide technical support across multiple customer environments, adjusting quickly to different systems, workflows, and operational needs.</p><p>• Create and update knowledge base materials, support procedures, and troubleshooting documentation to improve consistency and team efficiency.</p><p>• Participate in technical initiatives such as upgrades, migrations, and onboarding activities for new client environments.</p><p>• Communicate clearly with users and stakeholders to set expectations, provide progress updates, and deliver a thorough support experience.</p>
We are looking for an experienced Security Network Engineer to join our team in Orlando, Florida. This long-term contract role focuses on optimizing server environments, enhancing infrastructure performance, and ensuring robust security measures. The ideal candidate will have a strong background in VMware technologies, documentation, and training delivery.<br><br>Responsibilities:<br>• Assess server infrastructure and VMware environments to identify and address performance gaps, configuration issues, and areas for improvement.<br>• Create and maintain detailed documentation, including topology diagrams, configuration guides, and operational procedures, ensuring compliance with security standards.<br>• Develop and deliver training materials, workshops, and knowledge-sharing sessions to enhance team expertise.<br>• Provide Tier 3 technical support for server-related incidents and collaborate with network, engineering, and application teams to ensure efficient operations.<br>• Lead capacity planning and participate in disaster recovery exercises to ensure system resilience.<br>• Manage and optimize VMware vSphere 8.x, vCenter, ESXi, vSAN, and related technologies.<br>• Implement and support VRealize Automation and VRealize Operations to improve automation and system management.<br>• Troubleshoot complex technical issues and develop solutions to enhance system performance and reliability.<br>• Collaborate with teams to ensure seamless connectivity and compliance with operational standards.