We are looking for an experienced Account Manager to join our team in Boulder, Colorado, on a contract basis. In this role, you will oversee service delivery operations, ensuring exceptional quality and efficiency across various service offerings. You will play a crucial part in implementing best practices, driving continuous improvement, and developing a high-performing team to meet client expectations.<br><br>Responsibilities:<br>• Monitor and maintain quality standards for service delivery across client reprographics office and printer fleet.<br>• Implement and refine operational processes to ensure consistency and efficiency.<br>• Track and oversee operational controls, ensuring accurate and timely management reporting.<br>• Collaborate with client services to address critical issues and foster open communication between teams.<br>• Manage staff performance by setting objectives, providing feedback, and supporting growth and attention to detail.<br>• Promote a culture of excellence and continuous improvement within the team.<br>• Investigate and resolve escalated client concerns, ensuring prompt communication with senior leadership.<br>• Analyze and report on account performance metrics, ensuring alignment with contractual targets.<br>• Provide training and mentorship to team members, fostering skill development and succession planning.<br>• Monitor budgets and timelines to ensure operational processes remain on track.
We are looking for a driven and detail-oriented Account Manager to join our team in Brea, California. This Contract to permanent position offers a unique opportunity to grow within a dynamic environment while building expertise in sales, operations, and customer account management. Over the course of a structured development program, you will gain hands-on experience managing accounts, negotiating contracts, and collaborating across departments to ensure seamless delivery and customer satisfaction.<br><br>Responsibilities:<br>• Analyze demand forecasts and create import schedules that optimize cost, lead time, and capacity, while approving purchase orders within set limits.<br>• Negotiate rates and contracts with international suppliers and freight carriers, including setting payment terms, delivery agreements, and monitoring shipment progress.<br>• Collaborate with internal teams such as operations, marketing, product development, and accounting to ensure timely and budget-friendly delivery of customer orders.<br>• Manage assigned retail and wholesale accounts by overseeing sampling, production, import logistics, and fulfillment processes while addressing inquiries and driving account growth.<br>• Develop strategic sales proposals for prospective national retailers and present tailored solutions to senior buyers to expand market presence.<br>• Maintain accurate sales pipelines and pricing strategies, balancing revenue goals and profitability through margin analysis.<br>• Identify inefficiencies in operations and implement improvements to enhance performance, reduce costs, and elevate customer satisfaction.<br>• Provide leadership on continuous improvement projects, ensuring processes align with business objectives and deliver measurable results.<br>• Support business growth by crafting and executing initiatives to secure reorders and design account-specific development programs.
<p>We are seeking a dynamic and relationship driven <strong>Sales Account Manager</strong> with experience in the <strong>home décor, lighting, tabletop, or tablescape industry</strong>. This role is responsible for managing and growing key retail accounts, including <strong>big box retailers and specialty retail partners</strong>, while driving revenue growth and maintaining strong client relationships. The ideal candidate understands retail buying cycles, merchandising strategies, and product positioning within the home goods space. This position offers a <strong>hybrid work environment</strong> and the opportunity to work closely with internal teams including product development, marketing, and operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and grow relationships with <strong>key retail accounts including big box retailers, national chains, and specialty home décor retailers</strong></li><li>Serve as the <strong>primary point of contact</strong> for assigned accounts, ensuring high levels of customer satisfaction and partnership</li><li>Drive <strong>sales growth through account development, upselling, and new product placement</strong> within existing retail partners</li><li>Partner with buyers and merchandising teams to <strong>present seasonal collections, new product launches, and promotional programs</strong></li><li>Develop and execute <strong>account strategies, sales forecasts, and business plans</strong> aligned with company revenue goals</li><li>Analyze <strong>sell through data, market trends, and consumer insights</strong> to optimize product assortment and pricing strategies</li><li>Collaborate with internal teams including <strong>marketing, supply chain, product development, and operations</strong> to support account success</li><li>Coordinate <strong>product launches, promotions, and merchandising initiatives</strong> with retail partners</li><li>Monitor <strong>inventory levels, replenishment needs, and order fulfillment</strong> to ensure product availability</li><li>Prepare and deliver <strong>sales reports, performance analysis, and account updates</strong> to leadership</li><li>Attend <strong>trade shows, industry events, and retailer meetings</strong> as needed</li><li>Identify <strong>new retail opportunities and strategic partnerships</strong> within the home décor and lifestyle market</li></ul><p><b> </b></p>
<p><strong>Now Hiring: Sales Account Manager – Lighting Manufacturer & Distributor 🌟</strong></p><p><br></p><p>Are you a savvy, relationship-driven sales professional who knows how to grow accounts and close deals? We’re partnering with a dynamic <strong>lighting manufacturer and distributor</strong> in <strong>Brea (92821)</strong> looking for a smart, strategic <strong>Sales Account Manager</strong> to take client relationships to the next level.</p><p>This is a high-impact role for someone who understands how to manage key accounts, identify growth opportunities, and deliver exceptional client service in a fast-paced product-driven environment.</p><p><br></p><p> What You’ll Do:</p><ul><li>Manage and grow existing B2B client accounts</li><li>Identify upsell and cross-sell opportunities</li><li>Develop new business within assigned territory/accounts</li><li>Collaborate with internal teams (operations, logistics, design, etc.) to ensure seamless delivery</li><li>Analyze sales data and market trends to drive strategy</li><li>Present product lines with confidence and professionalism</li><li>Maintain strong client relationships built on trust and results</li></ul><p> </p>