2 results for Customer Support Specialist in Seattle, WA

Communication Specialist

Seattle, WA
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a skilled Communication Specialist to join a dynamic nonprofit organization based in Seattle, Washington. In this long-term contract role, you will play a key part in shaping external communications for clinical services, helping to inform and engage diverse audiences. If you have a passion for crafting impactful content and driving engagement across various platforms, this is an excellent opportunity to make a meaningful contribution. Responsibilities: • Create compelling content for social media platforms, websites, staff intranet, and e-newsletters to effectively communicate the organization’s mission and services. • Develop and draft engaging copy with a consistent tone and storytelling approach to captivate and inform target audiences. • Identify innovative strategies to increase audience engagement and enhance the visibility of the organization. • Track and analyze social media performance metrics to optimize outreach strategies and improve results. • Design outreach and promotional messaging that aligns with the organization’s branding and communication goals. • Collaborate with team members to ensure content aligns with organizational priorities and adapts to changing needs. • Maintain and update website content using WordPress to ensure accuracy and relevance. • Utilize social media management tools such as Hootsuite or Sprout Social to schedule, monitor, and manage posts across multiple channels. • Assist in creating branded content for email campaigns and newsletters using platforms like Constant Contact. • Support the development of communication plans to align with strategic objectives.
2026-03-31T00:00:00Z

Sales Support

Seattle, WA
onsite
Temporary
27.55 - 31.9 USD / Hourly
We are looking for a detail-oriented Sales Support team member to join our team in Seattle, Washington. This Contract position offers an exciting opportunity to assist with sales processes, client interactions, and administrative tasks in a dynamic and fast-paced environment. If you have strong organizational skills and a passion for supporting sales operations, we encourage you to apply. Responsibilities: • Utilize computer systems and databases to accurately input client data, generate quotes, and perform essential job functions. • Prepare client quotes and provide support to the sales team as needed. • Respond to client inquiries about products and services using Zendesk and pre-defined macros. • Maintain organized and updated records within CRM and ERP systems. • Communicate effectively with clients and internal teams to ensure seamless support and service. • Collaborate with the sales team to identify opportunities for enhancing client satisfaction. • Assist in auditing and billing processes to ensure accuracy and compliance. • Handle inbound calls and address client needs promptly and professionally. • Stay informed about company products, services, and procedures to provide accurate information. • Support enterprise resource planning initiatives and configure price quote tasks as needed.
2026-03-30T00:00:00Z