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2 results for Customer Service Representative in San Antonio, TX

Sales Support
  • San Antonio, TX
  • onsite
  • Contract / Temporary to Hire
  • 18.75 - 19.00 USD / Hourly
  • Our client, an advertising company, is searching for a Proposal Coordinator with a request for Proposal (RFP) background for an immediate start!<br>This position will be primarily responsible for building proposals for National Sales in conjunction with the Campaign Strategy Group. The building of proposals involves combining deliverables to meet client requests. The main attribute is accuracy while providing good customer service.<br><br>Job Responsibilities:<br>• Support Campaign Strategists (internal clients) and understand needs of requests.<br>• Process all proposal elements and deliverable documents as directed by the Manager – Sales Proposal Support,<br>including Excel spreadsheets, photo databases, PowerPoint presentations and map creation.<br>• Ensure Service Level Agreements (SLA) are met, accuracy of deliverables and speed of response to internal clients<br><br>Job Qualifications:<br>Education, Certifications and Work Experience<br>• High school diploma with 3-4 years of experience in Customer Service.<br>• Prescreen testing of Excel (V-lookups, Pivot Tables, Formatting and Formulas) and Power Point.<br>Skills<br>• Review RFP deliverables and determine best approach.<br>• Utilize CCO’s proposal and mapping tools to compose and edit key information for proposals.<br>• Prepare proposal data using Excel.<br>• Able to analyze data and apply analysis to requests from clients.<br>• Demonstrates organizational skills, ability to effectively multitask, prioritize work to meet service level agreements.<br>• Use Salesforce worksite for each assigned proposal to ensure proper workflow.<br>• Use proposal file access and tracking protocol to ensure the integrity of all proposal documentation.<br>• Has excellent verbal and written communications skills in writing and verbally; listens and responds appropriately.<br>• Work within a tightly knit team environment.<br>• Ability to work flexible schedules<br><br>If you are extremely detail oriented, able to multitask and are looking to work in a fast-paced environment this position is for you! Apply online now for immediate consideration!
  • 2025-12-04T18:18:45Z
Collections Specialist
  • San Antonio, TX
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a motivated and detail-oriented Collections Specialist to join our client’s team in San Antonio, Texas on a contract basis. In this role, you will focus on Business-to-Business (B2B) collections, leveraging your expertise with ComputerEase and Microsoft Excel to ensure timely payments and accurate account management. This position is ideal for professionals who thrive in fast-paced environments and are dedicated to maintaining strong client relationships while achieving collection targets.<br><br>Responsibilities:<br>• Manage a portfolio of B2B accounts, ensuring timely and effective collection of outstanding balances.<br>• Reconcile accounts by investigating discrepancies and documenting payment arrangements within ComputerEase.<br>• Track and record collection activities, creating detailed reports using Microsoft Excel to monitor account statuses.<br>• Collaborate with internal teams, including Accounts Receivable and Sales, to address unresolved payment issues and discrepancies.<br>• Identify and recommend process improvements to enhance the efficiency of collection workflows.<br>• Ensure compliance with company policies and industry standards while safeguarding sensitive financial information.<br>• Communicate professionally with clients to resolve payment issues and maintain positive working relationships.<br>• Monitor payment trends and analyze data to propose effective resolutions for overdue accounts.<br>• Escalate complex collection cases to appropriate departments for further resolution when necessary.
  • 2025-11-19T17:23:54Z