Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

19 results for Customer Service Representative in Richardson, TX

Customer Service Representative
  • Dallas, TX
  • onsite
  • Contract / Temporary to Hire
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a dedicated and personable Customer Service Representative to join our team in Dallas, Texas. This is a contract to permanent position, offering an excellent opportunity for growth in a fast-paced, customer-focused environment. The ideal candidate will thrive in engaging with customers, managing orders, and ensuring exceptional service both in-person and online.<br><br>Responsibilities:<br>• Welcome visitors and walk-in customers with a friendly and attentive attitude.<br>• Conduct on-site tours to showcase services or products to prospective clients.<br>• Accurately process online orders and ensure timely completion.<br>• Assist customers with purchases, inquiries, and general support needs.<br>• Keep detailed and accurate records of customer interactions and order details.<br>• Provide administrative assistance and manage front desk operations.<br>• Maintain a clean and organized reception area, ensuring it is presentable at all times.
  • 2026-01-30T15:38:43Z
Customer Service Representative
  • Dallas, TX
  • remote
  • Temporary
  • 21.00 - 24.00 USD / Hourly
  • <p>The Customer Service Representative is responsible for providing prompt, courteous, and knowledgeable support to customers, ensuring a positive experience and the resolution of issues or inquiries. This role serves as a primary contact for product, service, and account questions, and works closely with internal teams to deliver high-quality service. The ideal candidate demonstrates strong communication skills, a service mindset, and proficiency with standard office and customer relationship management (CRM) software.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries by phone, email, or chat with professionalism and empathy</li><li>Listen actively to customer concerns and resolve issues by providing accurate information, solutions, or escalating matters appropriately</li><li>Document customer interactions and outcomes in CRM systems, ensuring records are complete and up-to-date</li><li>Maintain current knowledge of products, services, policies, and procedures</li><li>Process orders, returns, exchanges, and other customer requests efficiently and accurately</li><li>Collaborate with internal teams to resolve customer needs and follow up on outstanding issues</li><li>Identify opportunities to enhance customer satisfaction and gather feedback for continuous improvement</li><li>Uphold confidentiality and security standards when handling sensitive information</li><li>Support a positive team environment and participate in ongoing training and process improvement initiatives</li></ul><p><br></p>
  • 2026-01-29T15:33:42Z
Customer Service Representative
  • Plano, TX
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Plano, Texas. In this Contract to permanent position, you will play a vital role in building strong customer relationships, ensuring seamless service delivery, and addressing client needs effectively. This is an excellent opportunity to contribute to a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Build and maintain strong relationships with assigned customers by understanding their unique needs and preferences.<br>• Manage order processing, track shipments, and provide prompt updates to clients.<br>• Address customer concerns by offering personalized solutions and escalating complex issues as needed.<br>• Keep detailed and accurate records of customer interactions, transactions, and feedback.<br>• Provide product-related information, including nutritional details and compliance with food service regulations, to assist customers.<br>• Collaborate with sales, logistics, and operations teams to ensure smooth order fulfillment and high levels of customer satisfaction.<br>• Monitor customer accounts proactively to identify potential challenges and provide timely support.
  • 2026-01-27T21:08:40Z
Customer Service Representative
  • Coppell, TX
  • remote
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • Join a supportive, fast‑paced team dedicated to helping homeowners navigate their mortgage questions and stay on track with their accounts. In this advisory‑focused role, you’ll guide customers through solutions, answer questions, and provide clear, compassionate support. <br> What You’ll Do Deliver exceptional, positive customer service on every call Reach out to homeowners to understand their situation and provide guidance on available payment options Assist with inbound questions including escrow, website navigation, payoffs, and general account support Help customers process payments and connect eligible homeowners with refinance opportunities Participate in ongoing onsite training to stay current on mortgage policies and best practices Work toward team performance goals while maintaining high customer satisfaction
  • 2026-01-30T22:33:41Z
Customer Service Specialist
  • Dallas, TX
  • remote
  • Temporary
  • 24.00 - 26.00 USD / Hourly
  • <p>The Customer Service Specialist plays a key role in delivering exceptional support to clients and customers by addressing inquiries, resolving issues, and ensuring a positive experience. This position requires strong communication skills, a service-oriented approach, and proficiency in CRM systems and standard office software. The Customer Service Specialist serves as a primary contact for incoming requests, collaborating with internal teams to meet customer needs efficiently and effectively.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to inbound customer inquiries via phone, email, or chat in a courteous and professional manner</li><li>Resolve customer concerns, troubleshoot problems, and escalate complex issues as needed</li><li>Document interactions within CRM systems, ensuring accurate and complete records</li><li>Provide product, service, or policy information as requested</li><li>Maintain up-to-date knowledge of company offerings, procedures, and policies</li><li>Collaborate with internal departments to meet customer expectations and follow up on outstanding issues</li><li>Process orders, returns, and exchanges accurately and efficiently</li><li>Identify opportunities to improve customer satisfaction and report feedback to management</li><li>Uphold confidentiality and handle sensitive information appropriately</li><li>Support a team environment and contribute to ongoing process improvement initiatives</li></ul>
  • 2026-01-29T15:28:46Z
Service Center Agent
  • Fort Worth, TX
  • onsite
  • Contract / Temporary to Hire
  • 17.10 - 19.80 USD / Hourly
  • We are looking for an experienced Service Center Agent to join our team in Fort Worth, Texas. In this role, you will provide exceptional Tier 1 support for global operations while ensuring a seamless customer experience. As a Contract to permanent position, this opportunity offers the potential for long-term growth within the travel agency industry.<br><br>Responsibilities:<br>• Deliver efficient Tier 1 troubleshooting to resolve customer issues during the first interaction whenever possible.<br>• Escalate complex problems to Tier 2 teams while monitoring progress and resolution.<br>• Manage and resolve cases in the request queue with thorough documentation of steps taken and outcomes.<br>• Educate clients on Virtuoso sales tools, processes, and programs by addressing inquiries about technology, products, events, and services.<br>• Develop and maintain the knowledge base by creating clear documentation, including FAQs and step-by-step guides for recurring tasks.<br>• Conduct outbound call campaigns to support promotional and marketing efforts as assigned.<br>• Collaborate with team members to achieve Service Center goals and maintain a high level of customer satisfaction.
  • 2026-01-08T22:38:40Z
Customer Experience Specialist
  • Coppell, TX
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a highly motivated Customer Experience Specialist to join our team in Coppell, Texas. This role focuses on delivering exceptional support to customers in the mortgage industry, addressing inquiries related to payments, escrow, refinancing, and early-stage collections. As a Contract to permanent position, it offers the opportunity for long-term career growth within a company that values internal promotion and ongoing development.<br><br>Responsibilities:<br>• Handle inbound and outbound calls in a fast-paced, high-volume call center environment.<br>• Address customer inquiries regarding mortgage payments, escrow accounts, tax questions, and refinancing options.<br>• Manage early-stage collections for accounts up to 60 days past due while maintaining a high standard of conduct.<br>• Utilize multiple systems and AI-driven tools to efficiently resolve customer concerns.<br>• Provide clear and effective communication to ensure customer satisfaction.<br>• Adapt to various customer scenarios and troubleshoot connectivity issues effectively.<br>• Collaborate with team members and supervisors to improve processes and enhance service quality.<br>• Participate in rotational Saturday shifts, ensuring timely support with compensatory time off.<br>• Follow business casual dress code and uphold company standards in all interactions.<br>• Leverage modern technologies to streamline workflows and improve customer experience.
  • 2026-02-04T17:21:55Z
Collections Specialist
  • Richardson, TX
  • onsite
  • Contract / Temporary to Hire
  • 26.60 - 30.80 USD / Hourly
  • We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. This is a Contract to permanent opportunity where you will play a key role in managing customer accounts and ensuring timely payments. If you have a strong background in collections and are skilled in communication and negotiation, we encourage you to apply.<br><br>Responsibilities:<br>• Manage and monitor customer accounts to identify overdue payments and initiate appropriate collection actions.<br>• Communicate effectively with customers to negotiate payment arrangements and resolve outstanding balances.<br>• Utilize skip tracing techniques to locate customers and update account records accordingly.<br>• Prepare and send collection correspondence to customers, ensuring compliance with company policies.<br>• Document account statuses and maintain accurate records of all interactions and payment agreements.<br>• Assist in resolving customer service issues related to collections, providing attentive and timely support.<br>• Generate monthly reports detailing delinquent accounts and collection activities.<br>• Support workout arrangements and write-offs as necessary, ensuring proper documentation.<br>• Collaborate with team members to improve collection processes and enhance efficiency.<br>• Utilize tools such as Salesforce and Microsoft Excel to track and analyze account data.
  • 2026-02-06T23:38:44Z
Front Desk Coordinator
  • Dallas, TX
  • onsite
  • Temporary
  • 21.00 - 25.00 USD / Hourly
  • <p>The Front Desk Coordinator acts as the welcoming face of our office, providing exceptional customer service while managing the day-to-day operations of the reception area. This professional is responsible for greeting visitors, handling incoming calls, and supporting administrative functions to ensure a smooth and efficient front office experience. The ideal candidate is organized, personable, and able to multitask in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors promptly and professionally, directing them to the appropriate team member or department</li><li>Answer, route, and manage a high volume of incoming calls</li><li>Maintain the appearance and cleanliness of the reception area and conference rooms</li><li>Coordinate meeting schedules, conference room bookings, and facilitate guest sign-in procedures</li><li>Receive, sort, and distribute mail, packages, and deliveries</li><li>Assist with data entry, filing, and other administrative tasks as assigned</li><li>Manage calendars and support scheduling for team members as needed</li><li>Uphold security standards and ensure guest confidentiality</li><li>Support special projects and office events as needed</li></ul><p><br></p>
  • 2026-01-29T16:04:00Z
Front desk Receptionist
  • Dallas, TX
  • onsite
  • Temporary
  • 19.00 - 23.00 USD / Hourly
  • <p>The Receptionist serves as the first point of contact for visitors, clients, and staff, representing our company with professionalism and courtesy. This position is responsible for greeting guests, managing incoming calls, handling basic administrative tasks, and maintaining an organized and welcoming front office environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, directing them to the appropriate personnel or meeting rooms</li><li>Answer, screen, and route incoming calls promptly and professionally</li><li>Respond to general inquiries via phone, email, or in-person</li><li>Receive and distribute mail, packages, and deliveries</li><li>Maintain the reception area’s appearance and ensure it is tidy and welcoming</li><li>Schedule appointments, meetings, and maintain conference room calendars</li><li>Assist with administrative support tasks, such as data entry, filing, and copying documents</li><li>Handle sensitive information with confidentiality and discretion</li><li>Support other departments with special projects or tasks as needed</li></ul>
  • 2026-01-29T16:04:00Z
Executive Assistant
  • Richardson, TX
  • onsite
  • Temporary
  • 27.71 - 32.09 USD / Hourly
  • We are looking for a highly organized and proactive Executive Assistant to provide comprehensive support to the Chief Customer Officer and executive team. This role is based in Richardson, Texas, and offers a long-term contract opportunity in the dynamic IT Software industry. The ideal candidate will excel at managing executive-level tasks, facilitating strategic projects, and ensuring seamless communication between internal and external stakeholders.<br><br>Responsibilities:<br>• Conduct thorough research, compile relevant data, and prepare precise and well-structured documentation for executive meetings, presentations, and speaking engagements.<br>• Track progress on strategic projects, address last-minute changes, and ensure timely delivery of key deliverables.<br>• Draft and distribute clear and accurate communications on behalf of the Chief Customer Officer and executive team to customers, partners, and colleagues.<br>• Analyze business reports to identify trends, provide insights, and advise on areas requiring additional attention or escalation.<br>• Build and maintain strong relationships with internal teams and external customers, collaborating regularly with senior executives and stakeholders.<br>• Assist in driving organizational goals by understanding the structure, cascading key messages, and supporting strategic initiatives.<br>• Participate in leadership meetings by preparing agendas, taking detailed notes, and ensuring follow-up on action items.<br>• Manage executive calendars by prioritizing tasks, scheduling strategic planning sessions, and ensuring seamless coordination.<br>• Organize and schedule meetings, events, and strategic activities with both internal and external parties.<br>• Arrange complex international and domestic travel, create itineraries, and reconcile expense reports efficiently.
  • 2026-02-06T21:43:42Z
COO - Chief Operating Officer
  • Arlington, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for an experienced Chief Operating Officer to join a dynamic construction related firm in Arlington, Texas. This executive role demands a strategic thinker and results-oriented leader who excels in managing day-to-day operations while driving long-term business objectives. The ideal candidate will be passionate about fostering organizational excellence, ensuring project efficiency, and delivering exceptional client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee daily construction operations, including project management, procurement, field activities, safety protocols, and quality assurance.</p><p>• Develop and implement strategies to optimize operational efficiency, enhance safety standards, and drive continuous improvement.</p><p>• Manage budgets, forecasts, and financial metrics while identifying opportunities for cost savings and improved profitability.</p><p>• Collaborate with business development and preconstruction teams to strategize bids, proposals, and project handoffs.</p><p>• Build and nurture high-performing teams by recruiting, training, and mentoring staff to support organizational growth.</p><p>• Ensure timely and compliant execution of construction projects, adhering to specifications, budgets, and regulatory standards.</p><p>• Foster strong relationships with clients, subcontractors, suppliers, and community stakeholders to support business success.</p><p>• Evaluate and adopt innovative technologies and methods to boost efficiency and project delivery outcomes.</p><p>• Promote a culture of accountability, safety, and quality across all levels of the organization.</p><p>• Ensure adherence to local, state, and federal construction, labor, and safety regulations.</p>
  • 2026-01-21T21:38:54Z
Attorney/Lawyer
  • Dallas, TX
  • onsite
  • Permanent
  • 100000.00 - 250000.00 USD / Yearly
  • We are looking for a skilled Attorney to join a nationally recognized law firm as the founding associate of its new Dallas, Texas office. This role offers a unique opportunity to lead civil litigation efforts while establishing the firm’s presence in the region. The position combines legal expertise with strategic leadership, creating a pathway for significant career growth and influence.<br><br>Responsibilities:<br>• Represent clients in various civil litigation cases, including handling pleadings, motions, discovery, depositions, hearings, mediations, and trials.<br>• Act as the primary legal representative for the Dallas office, fostering strong relationships with clients and the community.<br>• Collaborate with firm leadership to develop market strategies, drive client acquisition, and engage in community outreach.<br>• Provide strategic legal advice that anticipates client needs and emphasizes proactive solutions.<br>• Work closely with attorneys across diverse practice areas to deliver comprehensive legal services.<br>• Establish best practices and operational processes as part of the new office setup.<br>• Maintain a client-focused approach, prioritizing effective outcomes and long-term partnerships.<br>• Participate in initiatives to strengthen the firm's regional branding and presence.
  • 2026-01-15T21:23:47Z
Accounting Manager/Supervisor
  • Dallas, TX
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>We are looking for an experienced Accounting Manager/Supervisor to oversee daily accounting operations for a growing private equity and management company. This role offers a unique opportunity to contribute to multiple facets of the organization, supporting leadership and providing valuable insights for investors. The ideal candidate will bring strong business acumen, meticulous attention to detail, and the ability to enhance existing practices.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily accounting operations, ensuring accuracy and efficiency in processes.</p><p>• Prepare and oversee month-end close procedures, including journal entries and account reconciliations.</p><p>• Maintain the general ledger and ensure compliance with accounting standards.</p><p>• Assist with financial statement audits, providing detailed documentation and support.</p><p>• Collaborate with the Chief Financial Officer to provide financial insights and recommendations.</p><p>• Develop and refine accounting practices to improve workflows and reporting.</p><p>• Ensure timely and accurate preparation of financial reports for investors and leadership.</p><p>• Support investor relations by delivering precise and helpful financial data.</p><p>• Monitor financial activities to identify trends and opportunities for improvement.</p><p>• Uphold compliance with regulatory requirements and internal policies.</p>
  • 2026-01-09T15:03:45Z
Receptionist
  • Dallas, TX
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a reliable and detail-oriented Receptionist to join our team in Dallas, Texas. This is a Contract to permanent position that provides an excellent opportunity for growth and skill development. The ideal candidate will play a vital role in ensuring the smooth operation of the office and delivering exceptional service to both visitors and team members.<br><br>Responsibilities:<br>• Serve as the first point of contact by welcoming visitors and managing light traffic in the reception area.<br>• Answer and direct incoming calls using a multi-line phone system efficiently.<br>• Assist with administrative tasks, including office services and human resources support, as needed.<br>• Provide overflow assistance to paralegals and handle assigned paralegal tasks with due diligence.<br>• Collaborate with the Director of Administration to ensure office operations run smoothly.<br>• Maintain an organized and detail-oriented front desk environment.<br>• Support the team with other challenging tasks as requested.<br>• Learn and utilize standard software systems used by the firm.
  • 2026-01-15T21:08:37Z
Collections Specialist Intermediate (3-6 years)
  • Fort Worth, TX
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>Robert Half is seeking an Accounts Receivable Clerk in one of our banking client's dynamic Cash Department. This role is for a candidate with strong analytical skills who is ready to support critical financial operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage cash accounting activities, including refunding, reversals, and stop payments</li><li>Run escrow analysis and support the closing team to ensure accurate tax calculations</li><li>Maintain and reconcile A/R records, working collaboratively with banking partners</li><li>Multi-task effectively in a fast-paced environment</li><li>Communicate clearly across departments and with external parties</li></ul>
  • 2026-01-29T17:23:43Z
Receptionist
  • Dallas, TX
  • onsite
  • Temporary
  • 23.00 - 26.00 USD / Hourly
  • <p>Our team is seeking a highly professional, personable, and detail-oriented <strong><u>Receptionist</u></strong> for a <strong><u>contract to hire opportunity </u></strong>at a renowned real estate investment organization in <strong><u>Dallas, TX. </u></strong>As the face of our office, you will play a pivotal role in ensuring a welcoming and seamless experience for clients, guests, and internal staff.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, directing them to the appropriate person or location.</p><p>• Manage incoming calls on a multi-line phone system and handle inquiries with care and efficiency.</p><p>• Organize and oversee conference room bookings, appointments, and meetings.</p><p>• Coordinate the receipt, distribution, and dispatch of mail, packages, and deliveries.</p><p>• Maintain a tidy and well-organized reception area, ensuring it reflects the organization’s standards.</p><p>• Provide administrative support such as data entry, document preparation, and filing.</p><p>• Collaborate with building management and vendors for facility-related needs.</p><p>• Assist in planning events, preparing client communications, and executing special projects.</p><p>• Facilitate onboarding processes by preparing welcome materials and coordinating access badges.</p>
  • 2026-01-30T21:54:01Z
A/R & Collections Specialist
  • Whitesboro, TX
  • onsite
  • Temporary
  • 28.00 - 30.00 USD / Hourly
  • <p>We are looking for a dedicated Accounts Receivable Specialist to join our team in Gainesville, Texas. This long-term contract position offers an opportunity to work closely within the aerospace industry, contributing to the financial health and operations of the organization. The role requires strong analytical skills and the ability to manage complex financial data efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough analysis and research on outstanding debts, ensuring accurate tracking and resolution of millions in receivables.</p><p>• Investigate and reconcile large amounts of unallocated credits, providing detailed reporting and recommendations.</p><p>• Manage commercial collections processes, engaging with clients to resolve payment issues and ensure timely account settlements.</p><p>• Process cash applications accurately and efficiently, maintaining compliance with company policies.</p><p>• Oversee billing functions, ensuring invoices are issued correctly and payments are received promptly.</p><p>• Maintain accurate records of cash activity and transactions to support financial reporting.</p><p>• Collaborate with internal teams to address discrepancies and streamline accounts receivable operations.</p><p>• Provide detailed financial analysis and reporting to support decision-making and improve operational efficiency.</p><p>• Ensure compliance with financial regulations and company standards in all accounts receivable activities.</p>
  • 2026-01-27T15:18:36Z
Full Stack AI Engineer
  • Dallas, TX
  • remote
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • <p><strong>100% Remote / No C2C or Sponsorship Available </strong></p><p>We are looking for a Full Stack AI Engineer. In this role, you will design and implement intelligent systems that drive innovation in conversational AI and autonomous workflows. You will work across the technology stack, leveraging cutting-edge AI frameworks and tools to create scalable, enterprise-grade applications. If you thrive in a dynamic environment and are passionate about advancing AI capabilities, this position offers an excellent opportunity to make a meaningful impact.</p><p><br></p><p>Responsibilities:</p><p>• Develop end-to-end workflows for AI agents using advanced frameworks, ensuring efficient task orchestration, memory management, and safety measures.</p><p>• Collaborate with cross-functional teams to communicate technical decisions and balance trade-offs for optimal solutions.</p><p>• Utilize AI coding tools to accelerate development while adhering to enterprise standards for security and reliability.</p><p>• Define and implement metrics to evaluate AI agent performance, contributing to the standardization of evaluation methods across products.</p><p>• Design scalable system architectures that optimize caching, streaming, observability, and cost-efficiency.</p><p>• Integrate AI agents with existing services and new microservices to ensure robust and scalable deployments.</p><p>• Conduct thorough code reviews to enhance performance, enforce secure coding practices, and uphold software quality.</p><p>• Build and deploy systems that adhere to best practices for real-time communication, such as WebRTC and WebSockets.</p><p>• Lead efforts in debugging and performance tuning across both front-end and back-end components.</p><p>• Continuously optimize workflows and processes to enhance the reliability and scalability of AI-powered systems.</p>
  • 2026-01-14T12:43:39Z