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5 results for Customer Service Representative in Phoenix, AZ

Customer Service Representative
  • Phoenix, AZ
  • onsite
  • Temporary / Contract
  • 19.50 - 19.50 USD / Hourly
  • We are looking for a Customer Service Representative to support homeowners in Phoenix, Arizona through a wide range of mortgage-related inquiries. This Long-term Contract opportunity is ideal for someone who brings strong service instincts, communicates with professionalism, and can navigate both routine and sensitive customer situations with confidence. In this role, you will assist customers across phone-based interactions while helping resolve account questions, payment concerns, and servicing needs in a fast-paced environment.<br><br>Responsibilities:<br>• Provide attentive and respectful support to homeowners, ensuring each interaction is handled with empathy, accuracy, and professionalism.<br>• Respond to incoming customer contacts related to online account access, escrow matters, payoff requests, and other mortgage servicing questions.<br>• Identify homeowners who may qualify for refinancing solutions and connect them with the appropriate origination team for follow-up.<br>• Conduct outbound outreach on delinquent accounts, primarily those under 30 days past due, while occasionally assisting with more advanced stages of delinquency.<br>• Assess customer issues in real time and transfer or escalate cases to the correct internal teams when specialized support is needed.<br>• Maintain expected service, quality, and productivity standards across daily customer interactions.<br>• Use internal servicing tools effectively to document activity, research account details, and support accurate resolution of customer requests.<br>• Share practical feedback on system usage and workflow improvements based on day-to-day experience assisting customers.
  • 2026-08-12T22:48:38Z
Frontline Agent Loss Mitigation
  • Tempe, AZ
  • onsite
  • Temporary to Hire
  • 22.00 - 22.00 USD / Hourly
  • <p><strong>Consumer Collections Representative – Loss Mitigation | Mortgage Services</strong></p><p><strong>Location:</strong> Tempe, AZ (100% On-Site | Near Rio Salado Pkwy & Loop 101)</p><p><strong>Pay:</strong> $22/hour</p><p><strong>Job Type:</strong> Full-Time | Temp-to-Hire</p><p><strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Robert Half is hiring a <strong>Consumer Collections Representative – Loss Mitigation</strong> for a growing national mortgage and financial services company in Tempe. This is a great opportunity for candidates with call center customer service experience who want to build a long-term career in financial services.</p><p>This full-time, temp-to-hire position offers <strong>paid training, consistent hours, career growth, and excellent benefits upon permanent hire</strong>. The role is based in a modern, high-volume call center environment and is fully on-site.</p><p><br></p><p><em>About the Role</em></p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will make a high volume of outbound calls to mortgage customers who are more than 60 days past due on their payments. You will speak with customers in a professional and empathetic manner, gather and document financial information, and help present possible financial solutions based on their specific situation.</p><p><br></p><p><em>Key Responsibilities</em></p><ul><li>Handle high-volume outbound and inbound calls related to delinquent mortgage accounts and payment collection</li><li>Communicate professionally and empathetically with customers regarding past-due mortgage payments</li><li>Gather, review, and enter relevant financial information accurately into internal systems</li><li>Explain potential repayment or financial solution options based on customer circumstances</li><li>Document all customer interactions thoroughly and accurately</li><li>Follow compliance, quality, and customer care standards</li><li>Participate in ongoing training, coaching, and performance development</li></ul><p><em>Schedule</em></p><p><strong>Full-Time – 40 hours per week</strong></p><p><strong>Monday–Friday:</strong></p><ul><li>Spring/Summer: 9:00 AM – 6:00 PM</li><li>Fall/Winter: 10:00 AM – 7:00 PM</li></ul><p><strong>Mandatory Monthly Saturday Rotation:</strong></p><ul><li>One half-day Saturday per month</li><li>Typically 7:00 AM – 11:00 AM or 8:00 AM – 12:00 PM, depending on the time of year</li></ul><p><strong>Training Schedule:</strong></p><ul><li>First few weeks of corporate classroom training: Monday–Friday, 8:00 AM – 5:00 PM</li></ul><p><br></p>
  • 2026-08-14T17:28:40Z
Frontline Agent Loss Mitigation
  • Tempe, AZ
  • onsite
  • Temporary to Hire
  • 22.00 - 22.00 USD / Hourly
  • <p><strong>Consumer Collections Representative – Loss Mitigation | Mortgage Services</strong></p><p><strong>Location:</strong> Tempe, AZ (100% On-Site | Near Rio Salado Pkwy & Loop 101)</p><p><strong>Pay:</strong> $22/hour</p><p><strong>Job Type:</strong> Full-Time | Temp-to-Hire</p><p><strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Robert Half is hiring a <strong>Consumer Collections Representative – Loss Mitigation</strong> for a growing national mortgage and financial services company in Tempe. This is a great opportunity for candidates with call center customer service experience who want to build a long-term career in financial services.</p><p>This full-time, temp-to-hire position offers <strong>paid training, consistent hours, career growth, and excellent benefits upon permanent hire</strong>. The role is based in a modern, high-volume call center environment and is fully on-site.</p><p><br></p><p><em>About the Role</em></p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will make handle a mix of inbound and outbound calls to and from mortgage customers who are more than 60 days past due on their payments. You will speak with customers in a professional and empathetic manner, gather and document financial information, and help present possible financial solutions based on their specific situation.</p><p><br></p><p><em>Key Responsibilities</em></p><ul><li>Handle high-volume inbound and outbound calls related to delinquent mortgage accounts and payment collection</li><li>Communicate professionally and empathetically with customers regarding past-due mortgage payments</li><li>Gather, review, and enter relevant financial information accurately into internal systems</li><li>Explain potential repayment or financial solution options based on customer circumstances</li><li>Document all customer interactions thoroughly and accurately</li><li>Follow compliance, quality, and customer care standards</li><li>Participate in ongoing training, coaching, and performance development</li></ul><p><em>Schedule</em></p><p><strong>Full-Time – 40 hours per week</strong></p><p><strong>Monday–Friday:</strong></p><ul><li>Spring/Summer: 9:00 AM – 6:00 PM</li><li>Fall/Winter: 10:00 AM – 7:00 PM</li></ul><p><strong>Mandatory Monthly Saturday Rotation:</strong></p><ul><li>One half-day Saturday per month</li><li>Typically 7:00 AM – 11:00 AM or 8:00 AM – 12:00 PM, depending on the time of year</li></ul><p><strong>Training Schedule:</strong></p><ul><li>First 4 weeks of corporate classroom training: Monday–Friday, 8:00 AM – 5:00 PM and 7:00am -4:00pm</li></ul><p><br></p>
  • 2026-09-01T17:38:43Z
Loss Mitigation Specialist
  • Tempe, AZ
  • onsite
  • Temporary to Hire
  • 22.00 - 22.00 USD / Hourly
  • <p><strong>Consumer Collections Representative – Loss Mitigation | Mortgage Services</strong></p><p><strong>Location:</strong> Tempe, AZ (100% On-Site | Near Rio Salado Pkwy & Loop 101)</p><p><strong>Pay:</strong> $22/hour</p><p><strong>Job Type:</strong> Full-Time | Temp-to-Hire</p><p><strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Robert Half is hiring a <strong>Consumer Collections Representative – Loss Mitigation</strong> for a growing national mortgage and financial services company in Tempe. This is a great opportunity for candidates with call center customer service experience who want to build a long-term career in financial services.</p><p>This full-time, temp-to-hire position offers <strong>paid training, consistent hours, career growth, and excellent benefits upon permanent hire</strong>. The role is based in a modern, high-volume call center environment and is fully on-site.</p><p><br></p><p><em>About the Role</em></p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will make handle a mix of inbound and outbound calls to and from mortgage customers who are more than 60 days past due on their payments. You will speak with customers in a professional and empathetic manner, gather and document financial information, and help present possible financial solutions based on their specific situation.</p><p><br></p><p><em>Key Responsibilities</em></p><ul><li>Handle high-volume inbound and outbound calls related to delinquent mortgage accounts and payment collection</li><li>Communicate professionally and empathetically with customers regarding past-due mortgage payments</li><li>Gather, review, and enter relevant financial information accurately into internal systems</li><li>Explain potential repayment or financial solution options based on customer circumstances</li><li>Document all customer interactions thoroughly and accurately</li><li>Follow compliance, quality, and customer care standards</li><li>Participate in ongoing training, coaching, and performance development</li></ul><p><em>Schedule</em></p><p><strong>Full-Time – 40 hours per week</strong></p><p><strong>Monday–Friday:</strong></p><ul><li>Spring/Summer: 9:00 AM – 6:00 PM</li><li>Fall/Winter: 10:00 AM – 7:00 PM</li></ul><p><strong>Mandatory Monthly Saturday Rotation:</strong></p><ul><li>One half-day Saturday per month</li><li>Typically 7:00 AM – 11:00 AM or 8:00 AM – 12:00 PM, depending on the time of year</li></ul><p><strong>Training Schedule:</strong></p><ul><li>First 4 weeks of corporate classroom training: Monday–Friday, 8:00 AM – 5:00 PM and 7:00am -4:00pm </li></ul><p><br></p>
  • 2026-07-31T17:18:49Z
Corporate Paralegal
  • Chandler, AZ
  • onsite
  • Temporary / Contract
  • 38.00 - 48.00 USD / Hourly
  • <p>We are looking for a Corporate Paralegal to support the Chief Legal Officer of a renewable energy technology company based in Chandler, Arizona. This contract position will play a key role in in managing legal operations, coordinating cross-functional legal matters, and ensuring compliance with corporate governance standards. This position requires exceptional organizational skills, discretion, and the ability to thrive in a fast-paced, high-stakes environment.</p><p><br></p><p>Key Job Responsibilities:</p><p>• Provide direct legal and administrative support to the CLO, including document preparation, scheduling, and correspondence.</p><p>• Coordinate with internal departments and external counsel on legal matters related to corporate governance, securities, and compliance.</p><p>• Assist with mergers, acquisitions, dispositions, restructurings, and other corporate transactions.</p><p>• Maintain and organize legal files, records, and databases with strict confidentiality.</p><p>• Assist in preparing materials for board meetings and executive briefings.</p><p>• Support due diligence and documentation for litigation, and other strategic initiatives.</p><p>• Manage redline and blackline versions of legal documents to track revisions and ensure accuracy.</p><p>• Facilitate signature processes and maintain records of executed agreements.</p><p>• Contribute to process improvements and legal operations initiatives.</p><p><br></p><p>Details:</p><p>• Full time - 40-hour work week</p><p>• 5 days on site in Chandler, AZ</p><p>• Ongoing contract position</p><p>• Starts immediately</p><p><br></p><p>For immediate consideration, email resumes to Steve.Moss@RobertHalf[dotcom] with the subject line "Corporate Paralegal".</p>
  • 2026-09-02T19:18:40Z