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15 results for Customer Service Associate in Orange, CA

Customer Service Representative
  • Monrovia, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry.  For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
  • 2026-05-06T00:00:00Z
Customer Service Representative
  • Los Angeles, CA
  • onsite
  • Temporary to Hire
  • 23 - 26 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Los Angeles, California. In this contract-to-permanent role, you will handle customer inquiries and provide exceptional service through phone and other communication channels. This is an excellent opportunity to contribute to a dynamic team while building strong relationships with customers.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone, email, or other communication platforms in a timely and detail-oriented manner.<br>• Process orders and accurately input data into the system to ensure seamless transactions.<br>• Handle both inbound and outbound calls to address customer needs and provide solutions.<br>• Maintain and update customer records with accurate and detailed information.<br>• Resolve customer complaints by identifying issues and offering appropriate resolutions.<br>• Collaborate with team members to improve service processes and enhance customer satisfaction.<br>• Stay informed about company products and services to effectively assist customers.<br>• Follow up with customers to ensure their concerns are fully addressed and resolved.<br>• Adhere to company policies and procedures while maintaining a high level of attention to detail.
  • 2026-05-08T00:00:00Z
Customer Service Representative
  • Glendale, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>·        Assist customers in Spanish and English over the phone</p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-05-06T00:00:00Z
Customer Service Representative
  • Ladera Ranch, CA
  • onsite
  • Temporary to Hire
  • 21.85 - 25.3 USD / Hourly
  • We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment.<br><br>Responsibilities:<br>• Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers.<br>• Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs.<br>• Send follow-up links and communicate next steps clearly so customers understand how to proceed.<br>• Enter customer and order-related information accurately into internal systems while maintaining detailed records.<br>• Use Salesforce and related tools to track interactions, update account information, and document service activity.<br>• Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
  • 2026-05-14T00:00:00Z
Customer Service Representative
  • Long Beach, CA
  • onsite
  • Temporary to Hire
  • 19 - 22 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.</p><ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul><p><br></p><p>• Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.</p><p>• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.</p><p>• Prepare invoices and assist with billing activities by confirming order information before final submission.</p><p>• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.</p><p>• Enter order details into internal systems and verify that all entries align with supporting paperwork.</p><p>• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.</p>
  • 2026-05-15T00:00:00Z
Customer Service Representative
  • San Pedro, CA
  • onsite
  • Temporary / Contract
  • 21 - 25 USD / Hourly
  • <p>A Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for patients by phone and in person</li><li>Answer patient questions regarding appointments, services, insurance, and general office information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Verify patient demographics, insurance information, and required documentation</li><li>Assist with patient check-in and check-out processes</li><li>Collect copays and help address basic billing or account questions</li><li>Maintain accurate patient records in EMR and internal systems</li><li>Route messages to clinical staff and follow up with patients as needed</li><li>Coordinate with front office and clinical teams to support smooth daily operations</li><li>Provide professional, courteous, and patient-focused service at all times</li></ul><p><strong>Benefits: </strong>Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>
  • 2026-05-16T00:00:00Z
Customer Service Representative
  • Cerritos, CA
  • onsite
  • Temporary to Hire
  • 17.25 - 20 USD / Hourly
  • <p>We are seeking a candidate with Customer Care experience who can demonstrate professionalism, warmth, and enthusiasm in providing exceptional customer service to our customers.</p><p> </p><p><strong>Position: Temp to Hire</strong> – Please note that traveling is a requirement for this position once they are hired. Attendance is strict Monday through Friday 8:30am to 5:30pm.</p><p><strong> </strong></p><p><strong>Bilingual:</strong> Required (Spanish, Chinese, Vietnamese, or Tagalog)</p><p> </p><p><strong>POSITION OVERVIEW</strong></p><p>The <strong>Customer Care Associate (CCA)</strong> has a passion for taking care of customers. The Customer Care team processes a large volume of orders placed over email, fax, phone, and in person, researches and solves customer problems, processes returns and works on custom/special orders. The CCA loves to work within a team to exceed customer expectations. This person is motivated by and able to thrive in a <strong>fast-paced</strong>, start-up, environment with little structure and requiring a lot of initiative. The successful CCA ultimately develops a comprehensive understanding of the product and department policies and is able to recognize issues that should be escalated to the manager/supervisor for resolution.</p><p><strong> </strong></p><p><strong>REPORTS TO:  </strong>Manager, Customer Care</p><p><strong>ESSENTIAL FUNCTIONS</strong></p><p>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ol><li><strong>Research</strong> and resolve customer inquiries.</li><li>Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, including following through to completion on product returns and claims. A reply with solution is expected for most customer requests within two business days to customers, sales reps and internal departments.</li><li>Work with sales representatives, accounting, and the shipping department to process customer requests and concerns. Confirm orders, obtain payment information, and documents. </li><li>Respond to customer questions <strong>efficiently and effectively</strong> through the use of <strong>active listening</strong>, personalization techniques and focusing on <strong>adding value</strong>.</li><li>Build formal and informal <strong>relationships</strong> with customers and internal team members to drive customer loyalty and retention. Manage assigned accounts and review their performance. </li><li>Provide supervisor/manager with timely updates on order processing, shipping, and back orders.</li><li>May be asked to back up the front desk receptionist for a limited time, including greeting visitors, triaging phone calls, and other administrative tasks.</li><li>Participate in tradeshows and showroom set-ups. Engage and work with customers face-to-face.</li><li>Operate as a team player. Work together to drive solutions for the <strong>long-term success</strong> of Allstate Floral and its customers.</li></ol><p><strong> </strong></p><p><br></p>
  • 2026-04-29T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary / Contract
  • 18.2115 - 21.087 USD / Hourly
  • We are looking for a Customer Service Representative to support a high-volume service environment in Irvine, California. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized, and enjoys helping customers through phone-based interactions. In this role, you will manage inquiries, process orders accurately, and provide responsive support across inbound and outbound calls.<br><br>Responsibilities:<br>• Handle a steady flow of incoming customer calls and provide timely, attentive assistance<br>• Place outbound calls as needed to follow up on requests, confirm information, or resolve service issues<br>• Enter customer orders into internal systems with close attention to accuracy and completeness<br>• Respond to questions related to products, services, order status, and general account support<br>• Document customer interactions clearly to maintain accurate service records and support continuity<br>• Work efficiently within a call center setting while meeting quality and responsiveness expectations
  • 2026-05-15T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • remote
  • Temporary / Contract
  • 19.95 - 23.1 USD / Hourly
  • We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with State of California residents, sharing clear guidance, and helping people access timely information during preparedness and response activities. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and delivering attentive service in a fast-paced environment.<br><br>Responsibilities:<br>• Place outbound calls to residents and community members to communicate emergency readiness information and offer appropriate support resources.<br>• Handle incoming questions effectively, providing accurate guidance related to disaster preparedness, safety procedures, and related services.<br>• Record call details, customer concerns, and follow-up actions in the designated system with a high level of accuracy.<br>• Apply established call handling standards, scripts, and operating procedures to ensure consistent and compliant service.<br>• Take part in ongoing training to remain current on program updates, communication approaches, and service expectations.<br>• Manage email correspondence and related administrative tasks to support customer interactions and case follow-up.<br>• Schedule appointments or callbacks when needed to help ensure residents receive timely assistance.<br>• Use Microsoft Word, Excel, and other basic office tools to complete documentation and support daily customer service activities.
  • 2026-05-05T00:00:00Z
Customer Service Representative
  • Irvine, CA
  • onsite
  • Temporary to Hire
  • 20.9 - 24.2 USD / Hourly
  • We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction.<br><br>Responsibilities:<br>• Manage customer inquiries by phone and email, providing accurate information and a responsive service experience.<br>• Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up.<br>• Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed.<br>• Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks.<br>• Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback.<br>• Contribute to assigned projects and provide support for additional operational needs as business demands change.<br>• Maintain detailed and accurate records while handling data entry and customer documentation with care.<br>• Support workload demands that may occasionally require overtime based on team or business needs.
  • 2026-05-15T00:00:00Z
Customer Service Representative
  • Pasadena, CA
  • onsite
  • Temporary / Contract
  • 20 - 22 USD / Hourly
  • <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>·        Receiving and placing customer service telephone calls</p><p>·        Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>·        Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>·        Data entry and research as required to troubleshoot customer problems</p><p><br></p>
  • 2026-05-06T00:00:00Z
Office Services Associate
  • Newport Beach, CA
  • onsite
  • Temporary / Contract
  • 19 - 20 USD / Hourly
  • We are looking for an Office Services Associate to support daily administrative and operational services for a client site. This is a contract position focused on delivering dependable copy, mail, scanning, intake, and general office support in a fast-moving environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to manage multiple priorities while maintaining accuracy and confidentiality.<br><br>Responsibilities:<br>• Manage incoming office service requests by reviewing instructions, confirming ticket details, and recording work accurately in designated logs.<br>• Complete reprographics, mail handling, scanning, and intake assignments in accordance with established service standards and client expectations.<br>• Organize tasks by deadline and workflow priority to ensure materials are processed, completed, and delivered on schedule.<br>• Communicate proactively with supervisors and client contacts regarding status updates, service issues, or timing concerns that may affect delivery.<br>• Perform routine quality checks on completed work and help maintain consistent output standards across team activities.<br>• Resolve basic equipment issues, replenish paper and toner, and keep office machines ready for daily production needs.<br>• Handle confidential files and sensitive business information with discretion and in compliance with company and client policies.<br>• Support additional front-of-house or workplace service functions, such as reception, hospitality, or audio/visual coordination, as business needs require.
  • 2026-05-14T00:00:00Z
Office Services Associate
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 19 - 21 USD / Hourly
  • We are looking for an Office Services Associate to support day-to-day back-office operations for a client site. This is a contract position suited for someone with prior office support experience who can manage copy, mail, scanning, and related service tasks in a fast-moving, detail-focused environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to handle time-sensitive requests with accuracy and discretion.<br><br>Responsibilities:<br>• Manage incoming office service requests by documenting work accurately and confirming all required details before processing each assignment.<br>• Provide daily support across copy, reprographics, mail, intake, and digital document handling functions while following established service standards.<br>• Organize and complete assignments in priority order to meet committed turnaround times and delivery expectations.<br>• Communicate proactively with clients and leadership regarding deadlines, job status, or issues that may affect completion.<br>• Resolve routine equipment or workflow problems and escalate more complex concerns when additional support is needed.<br>• Perform quality checks on completed work to ensure accuracy, completeness, and adherence to client requirements.<br>• Replenish paper, toner, and other production materials while helping maintain equipment readiness and efficient supply usage.<br>• Handle confidential files and sensitive information with care while complying with company and client policies.<br>• Assist with additional site support needs such as reception, hospitality, facilities, or audio/visual services as business demands require.
  • 2026-05-12T00:00:00Z
Sales Assistant
  • Anaheim, CA
  • onsite
  • Temporary to Hire
  • 24.7 - 28.6 USD / Hourly
  • We are looking for a detail-oriented Sales Assistant to support daily sales operations and help create a smooth experience for customers and internal teams in Anaheim, California. This contract position with permanent potential is ideal for someone who enjoys balancing administrative coordination, customer communication, and accurate data management in a fast-paced business setting. The role offers an opportunity to contribute to sales performance by keeping information organized, responding promptly to inquiries, and supporting essential reporting and account activities.<br><br>Responsibilities:<br>• Provide day-to-day administrative support to the sales team, helping keep projects, customer requests, and internal follow-up activities on track.<br>• Respond to inbound calls and customer inquiries professionally, directing requests appropriately and ensuring timely resolution.<br>• Maintain accurate customer and sales records by entering, updating, and reviewing information in CRM and related business systems.<br>• Assist with preparing sales documentation, correspondence, and internal reports to support account management and business development efforts.<br>• Coordinate expense-related and administrative processes using tools such as Concur while ensuring records are complete and organized.<br>• Support Salesforce and other platform activities by updating account details, tracking interactions, and helping maintain reliable pipeline information.<br>• Work closely with customers and internal departments to confirm details, resolve routine issues, and improve overall service responsiveness.<br>• Contribute to operational accuracy by processing data carefully and supporting workflow improvements as business needs evolve.
  • 2026-05-14T00:00:00Z
Sales Assistant
  • Redondo Beach, CA
  • onsite
  • Temporary / Contract
  • 20 - 24 USD / Hourly
  • <p>We are looking for a detail-oriented Inside Sales Admin Assistant to support daily inside sales activities and help maintain strong service for customers, sales representatives, and technology partners in Redondo Beach, California. This Long-term Contract to hire position is well suited for someone who enjoys coordinating sales support tasks, managing inquiries effectively, and contributing to an organized office environment. The ideal candidate brings a strong sense of accountability, clear communication skills, and the ability to manage multiple priorities while supporting continued business growth.</p><p><br></p><p>Responsibilities:</p><p>• Prepare customer quotations, track open requests, and follow up consistently to help convert opportunities into confirmed orders.</p><p>• Respond to customer questions and service concerns in a timely and thorough manner, ensuring issues are addressed accurately and efficiently.</p><p>• Provide administrative support to the sales team by coordinating documentation, correspondence, and routine operational tasks.</p><p>• Maintain accurate sales-related records and customer information within business systems and reporting tools.</p><p>• Assist with inbound communications and route requests appropriately to support smooth day-to-day customer interactions.</p><p>• Work closely with sales representatives and external partners to help ensure timely updates, clear communication, and effective follow-through.</p><p>• Support assigned projects and additional duties from management as business needs evolve.</p>
  • 2026-05-15T00:00:00Z