<p>Medical Receptionist (Phone Department) | Full-Time | Temporary-to-Hire</p><p><br></p><p>Are you someone who enjoys helping people, staying organized, and managing a high volume of calls in a fast-paced healthcare environment? We are hiring a Medical Receptionist to join our client's dedicated Phone Department team.</p><p><br></p><p>In this role, you'll be one of the first points of contact for patients and referring providers, helping ensure every caller receives exceptional service and reaches the right resource quickly. If you thrive in a team-oriented environment and enjoy making a difference in patients' experiences, we'd love to hear from you!</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Answer and manage a high volume of inbound patient and provider calls professionally and efficiently</li><li>Route calls accurately to the appropriate department or provider</li><li>Schedule patient appointments and coordinate referral appointments</li><li>Assist with pre-authorizations and other administrative support tasks</li><li>Prepare and maintain patient charts according to established protocols</li><li>Provide outstanding customer service while maintaining accuracy and attention to detail</li><li>Collaborate with clinical and administrative teams to support overall patient care</li></ul><p><br></p><p><strong>Why Join This Team?</strong></p><ul><li>Full-time, temporary-to-hire opportunity</li><li>Be part of a supportive healthcare team focused on exceptional patient care</li><li>Opportunity to build long-term career stability within a respected medical practice</li><li>Collaborative environment where your work directly impacts the patient experience</li></ul><p><br></p><p>We're looking for someone who makes patients feel welcome, heard, and cared for from their very first interaction.</p><p><br></p><p>Interested? Contact our team today at (563) 359-7535 to learn more about this opportunity. Christin, Erin, and Tammy would be happy to discuss the position with you.</p>
<p>We're seeking a <strong>Customer Service Representative</strong> for our manufacturing client who will serve as the primary point of contact for customers, managing orders, resolving issues, and ensuring a positive customer experience. This is a great opportunity for someone who enjoys building relationships, solving problems, and collaborating with multiple departments in a fast-paced environment. You'll join a welcoming, team-oriented culture that values collaboration and offers a consistent first-shift schedule.</p><p><br></p><p><strong><u>What You'll Do</u></strong></p><ul><li>Process and manage customer orders through an ERP system</li><li>Review purchase orders for accuracy and coordinate order updates as needed</li><li>Communicate with customers regarding order status, shipments, pricing, and invoicing questions</li><li>Partner internally with Operations, Inventory, Sales, and Accounting to ensure customer needs are met</li><li>Maintain customer portals and web-based ordering systems</li><li>Research and resolve order discrepancies, shipment issues, and customer concerns</li><li>Provide shipment documentation and related order information</li><li>Assist with returns, credits, and other account-related requests</li><li>Support customers with system and portal-related questions</li></ul><p>If you're a customer service professional with manufacturing or order management experience and enjoy being the hub between customers and internal teams, we'd love to hear from you.</p>