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6 results for Technical Support Specialist in Milwaukee, WI

Customer Service Specialist

Milwaukee, WI
onsite
Permanent / Full Time
45000 - 52000 USD / Yearly
Robert Half is partnering with a client in the recruiting for a Customer Service Specialist to support procurement operations, maintain optimal inventory levels, and collaborate closely with supply chain teams to manage a high volume of vendors. This role is critical to ensuring product availability, accurate order processing, strong vendor relationships, and excellent service for both internal stakeholders and external customers. This is a permanent placement opportunity offering full health benefits, 401k matching and paid time off. Key Responsibilities<ul><li>Serve as a primary point of contact for customer service inquiries related to orders, product availability, deliveries, and vendor coordination. </li><li>Support procurement activities by creating, tracking, and updating purchase orders to ensure timely replenishment of inventory. </li><li>Monitor inventory levels and work with internal teams to help prevent stock shortages, overages, and backorders. </li><li>Partner with supply chain, warehouse, and purchasing teams to ensure efficient product flow and accurate order fulfillment.</li><li>Manage communications with a high volume of vendors regarding order status, pricing, delivery schedules, discrepancies, and product availability. </li><li>Resolve vendor and customer issues in a timely manner, including shipment delays, damaged goods, invoice discrepancies, and service concerns.</li><li>Maintain accurate records of inventory transactions, vendor activity, and customer communications in company systems. </li><li>Analyze order trends, inventory usage, and vendor performance to support operational improvements and service excellence.</li><li>Assist in forecasting inventory needs based on customer demand, sales activity, and supply chain timelines. </li></ul>
2026-05-06T00:00:00Z

Customer Service Specialist

Saukville, WI
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution. Key Responsibilities:<ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
2026-05-02T00:00:00Z

Customer Support Billing Specialist

Milwaukee, WI
onsite
Temporary / Contract
25 - 27 USD / Hourly
We are looking for a detail-oriented Customer Support Billing Specialist to join a software organization in Milwaukee, Wisconsin on a Contract basis. This position supports billing and accounts receivable activities by investigating payment delays, resolving invoice issues, and helping maintain accurate financial records. The ideal candidate brings strong analytical ability, a customer-focused approach, and the ability to work closely with accounting and post-sale teams in a fast-paced onsite environment. Responsibilities: • Review billing records for accuracy, identify discrepancies, and help ensure invoices are issued correctly and on time. • Oversee collection activity by supporting final notice outreach, tracking follow-up efforts, and helping move delinquent accounts toward resolution. • Perform cash reconciliation tasks and assess how payment activity affects account balances and related financial reporting. • Partner with post-sale operations teams to research overdue vendor balances and support accounts receivable follow-up actions. • Provide day-to-day accounting assistance by working with general ledger entries and coordinating with revenue accounting functions. • Use Excel and Salesforce tools to analyze account details, monitor payment trends, and document billing-related activity. • Support payment setup and invoice delivery processes, including troubleshooting workflow issues tied to billing and credit card transactions.
2026-05-08T00:00:00Z

Help Desk/Desktop Support Analyst

Milwaukee, WI
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a healthcare organization in Milwaukee, Wisconsin in a Contract to Permanent role. This position is ideal for a service-focused IT specialist who enjoys solving technical issues, supporting end users, and helping maintain a reliable desktop environment. The analyst will play a key role in delivering responsive support, improving service processes, and contributing to a collaborative help desk team while ensuring compliance with patient privacy standards. Responsibilities: • Respond to incoming support tickets and help desk calls, troubleshoot user issues, and escalate more complex problems when needed to minimize operational disruption. • Diagnose hardware, software, and access-related concerns for employees and work toward strong first-contact resolution whenever possible. • Perform account support tasks such as password resets, user provisioning and deactivation, and assignment of users and devices to the correct Active Directory groups. • Install, configure, and maintain desktop applications, printers, and related settings while assisting with routine hardware and software updates. • Monitor systems for viruses, spyware, and unauthorized applications, and take appropriate action to remove threats and protect the environment. • Create and maintain clear knowledge base documentation to improve support consistency and help users and team members resolve common issues more efficiently. • Provide guidance and coaching to other help desk staff by sharing technical knowledge and service best practices. • Recommend and support process improvements that increase efficiency, scalability, and service quality across day-to-day support operations. • Adapt to shifting priorities, assist across locations or teams as needed, and contribute to broader organizational goals under leadership direction. • Follow all applicable legal, security, and compliance requirements, including standards related to patient confidentiality and data privacy.
2026-05-01T00:00:00Z

Help Desk/Desktop Support Analyst

Grafton, WI
onsite
Temporary to Hire
22.9615 - 26.587 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for employees at a manufacturing site in Wisconsin. This contract opportunity is ideal for someone who enjoys solving everyday IT challenges, assisting end users in person, and keeping workplace technology running smoothly. The role combines desktop support, hardware deployment, ticket management, and coordination with both local operations and centralized IT teams. Success in this position requires strong troubleshooting skills, clear communication, and the ability to work effectively in an onsite plant environment. Responsibilities: • Provide onsite support for desktops, laptops, peripherals, and other end-user technology used by employees across the facility. • Manage incoming support requests through the helpdesk platform, document progress accurately, and drive issues through resolution or escalation when needed. • Prepare and deploy new or existing hardware by performing imaging, configuration, wiping, and setup tasks for end users. • Administer badge-related access tasks, including issuing credentials and removing access when required. • Assist with technology connected to manufacturing operations, including workstation and peripheral support near die-cast equipment. • Help maintain and update legacy networked systems by applying patches and performing routine support activities. • Partner with plant personnel and centralized IT groups to coordinate technical work, communicate status, and resolve service issues efficiently. • Support the introduction of new hardware and business systems by completing setup, updates, and user-facing technical assistance. • Troubleshoot connectivity, account access, and device issues affecting operational technology users and onsite staff.
2026-05-05T00:00:00Z

Senior Engineering Technician

Kohler, WI
onsite
Permanent / Full Time
71344 - 89232 USD / Yearly
We are looking for an experienced Senior Engineering Technician to join our client's team 100% onsite in Greater Milwaukee. In this role, you will perform advanced mechanical testing and troubleshooting while ensuring the reliability of automated systems and processes. This position offers an opportunity to lead lab activities, mentor peers, and contribute to the continuous improvement of testing methodologies and equipment. Responsibilities:• Conduct advanced mechanical tests using sophisticated electrical and mechanical testing equipment.• Prepare detailed reports, daily test logs, and incident summaries to document findings.• Lead lab operations and provide mentorship to other technicians to enhance team capabilities.• Set up, troubleshoot, and interpret data from data acquisition systems to ensure accurate results.• Serve as a subject matter expert on testing processes, product performance, and test results.• Provide feedback to supervisors and engineers to prioritize workload and improve processes.• Recommend product improvements based on test results, competitive analysis, and observations.• Drive continuous improvement initiatives for lab equipment, test systems, and operational methods.• Utilize fabrication tools to modify components or generators as needed.• Collaborate with cross-functional teams to share insights and influence decision-making.
2026-04-10T00:00:00Z