<p>Robert Half is seeking a detail‑oriented, patient‑focused <strong>Remote Medical Call Center Representative</strong> to join our growing remote team. In this role, you’ll be the first point of contact for patients calling in with questions about their medical bills. If you thrive in a fast‑paced environment, enjoy problem‑solving, and take pride in delivering excellent customer service—all while working from home—this position may be a great fit. <strong>Must live in Idaho.</strong></p><p><br></p><p><strong>Pay:</strong> $18</p><p><br></p><p><strong>Hours:</strong> Various shifts within 8am – 6pm EST, Monday – Friday </p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Answer <strong>high‑volume, continuous inbound calls</strong> from patients with billing questions.</li><li>Review account details, statements, insurance information, and payment histories while on the call.</li><li>Clearly explain charges, balances, payment options, and next steps in a professional, empathetic manner.</li><li>Document all call activity and patient interactions accurately in the system.</li><li>Collaborate with internal billing, insurance, and revenue cycle teams when escalations or follow‑ups are needed.</li><li>Maintain department standards for call quality, accuracy, productivity, and patient satisfaction.</li><li>Protect patient information and adhere to HIPAA and all compliance guidelines.</li></ul><p><strong>What We Offer</strong></p><ul><li>Fully <strong>remote</strong> work environment</li><li>Consistent full‑time schedule</li><li>Training and ongoing support</li><li>Opportunities for growth within the organization</li><li>A mission‑driven team committed to exceptional patient experience</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Boise, Idaho. In this role, you will handle crucial financial tasks, including managing customer accounts and ensuring accurate billing and collections. This is a contract position within the manufacturing industry, offering you the opportunity to contribute to a fast-paced and dynamic environment.<br><br>Responsibilities:<br>• Oversee daily shipment records and ensure timely and accurate customer billing.<br>• Communicate with sales representatives and customer service teams to address delayed payments.<br>• Reach out to customers via phone or correspondence to update and reconcile accounts.<br>• Process customer checks for daily deposits and manage payment discrepancies.<br>• Investigate and resolve partial payments, product returns, proof of delivery requests, and billing errors.<br>• Provide invoice copies to customers upon request and generate account statements.<br>• Handle credit and debit memos and approve new customer accounts following established procedures.<br>• Collaborate with collection agencies and process bad debt write-offs and recoveries.<br>• Prepare and distribute weekly, monthly, and quarterly financial reports.<br>• Maintain confidentiality and adhere to company policies and procedures while delivering exceptional customer service.
We are looking for a detail-oriented contract Receptionist to join our team in Meridian, Idaho. In this contract position, you will be the first point of contact for clients and visitors, ensuring a welcoming and efficient environment. If you excel in managing multi-line phone systems and have experience with Mac computers and Apple devices, we encourage you to apply. <br> Responsibilities: • Serve as the initial point of contact for visitors and clients, providing a warm and attentive greeting. • Manage and operate a multi-line phone system, ensuring calls are answered promptly and directed appropriately. • Handle inbound calls efficiently, addressing inquiries or forwarding them to the relevant department. • Assist with daily mail tasks, including sorting, distributing, and preparing outgoing mail. • Maintain accurate records of call logs and visitor information. • Utilize Mac computers and Apple devices for administrative tasks and communications. • Ensure the reception area remains organized and presentable at all times. • Collaborate with team members to support various administrative functions. • Provide part-time coverage as needed to ensure seamless operations. • Coordinate with staff to ensure efficient scheduling and communication workflows.
