<p><strong>Overview:</strong></p><p>Join a dynamic and growing organization in Columbia, SC as a Customer Service / Account Manager on a contract-to-hire basis. This role offers the opportunity to engage with key clients, resolve inquiries efficiently, and drive customer success. You will be instrumental in providing a top-tier customer experience while balancing account management responsibilities. Our team values adaptability, proactive problem-solving, and commitment to excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing customer relationships and ensuring satisfaction.</li><li>Handle inbound and outbound customer inquiries, resolve issues, and troubleshoot problems in a timely and professional manner.</li><li>Track account activity, update records, and manage documentation to support service delivery and performance reporting.</li><li>Collaborate with internal teams (e.g., sales, operations, support) to address client needs, implement service solutions, and drive account growth.</li><li>Monitor account health, proactively identify risks or opportunities, and present recommendations to ensure client retention.</li><li>Support process improvements and contribute to operational efficiency using common customer service technologies.</li><li>Educate clients about products, services, and best practices to maximize account value and satisfaction.</li></ul><p><br></p>
<p>We are partnering with a growing manufacturer in Columbia, SC that is seeking an <strong>Accounting Assistant</strong> with a strong focus on <strong>Accounts Payable</strong> to join their accounting team.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and reconcile payables for vendors and intercompany accounts</li><li>Process payments, reconcile bank statements, and assist with purchase orders/supplies</li><li>Maintain vendor and customer records, ensuring documentation is up to date</li><li>Support sales tax reporting and compliance</li><li>Assist with Accounts Receivable tasks including credit applications and payment processing</li><li>Provide general accounting and administrative support as needed</li></ul><p><br></p>
We are looking for a Front Desk Coordinator to join our team in Columbia, South Carolina. This is a long-term contract position ideal for someone who is detail-oriented and thrives in a dynamic environment. The role involves overseeing and executing front desk operations to ensure seamless service and excellent experiences for visitors and staff alike.<br><br>Responsibilities:<br>• Maintain the organization and cleanliness of the front desk area, ensuring all materials, documents, and supplies are well-arranged and accessible.<br>• Monitor and manage front desk equipment, including computers, printers, and copiers, addressing any issues promptly by submitting support tickets or ordering necessary supplies.<br>• Greet and assist all visitors, ensuring they are checked in properly or directed to the appropriate staff member.<br>• Verify and balance petty cash at the start of each shift, handle point-of-sale transactions accurately, and ensure daily reports are submitted to Finance.<br>• Process payments for memberships, assessments, and programs using the point-of-sale system and coordinate with Finance to resolve menu-related discrepancies.<br>• Ensure participants sign required waivers and maintain proper documentation for insurance health programs to guarantee accurate visit credits.<br>• Collaborate with the Programs Director to collect and share program-related documentation for tracking and communication purposes.<br>• Supervise front desk clerks by developing and implementing clear policies and procedures for training and operational consistency.<br>• Regularly review the organization and scheduling of front desk operations with other team leads to identify solutions and improvements.<br>• Monitor the main lobby and security cameras to maintain a safe and welcoming environment.
