<p>We are seeking an IT Site Support Specialist/Junior Infrastructure Administrator to support our local environment. Responsible for maintaining day-to-day IT operations, systems, network, and handling user support tickets. If you are technically savvy and able to operate independently in a fast-paced, fluid environment, please apply: </p><p>Responsibilities:</p><ul><li>Handle IT trouble tickets (Level I/II) - track and resolve</li><li>Provide Windows Desktop support</li><li>Support Active Directory (Level I/II) - Access Controls, Group Membership, Security</li><li>Assist with Microsoft Exchange (Level I/II) - user management</li><li>Microsoft 365 support, including Teams calling</li><li>Troubleshoot File & Print Servers</li><li>Manage software repository and deployment (Windows Deployment Services)</li><li>Deploy hardware (computers, printers, etc.)</li><li>Troubleshoot workstations and third-party applications</li><li>Maintain IT asset register</li><li>Develop and organize technical documentation</li><li>Manage network cabling/patching</li><li>Participate in IT Projects</li><li>Deliver end user technical training as needed</li><li>Provide backup support for site-based IT team members</li></ul><p><br></p>