We are looking for an experienced User Experience (UX) Designer to join our team in Charlotte, North Carolina. This Contract-to-permanent position offers the opportunity to collaborate with diverse teams to create innovative user experiences and interfaces that drive business success. The ideal candidate will have a passion for understanding user needs and translating them into impactful designs while leveraging research and prototyping tools.<br><br>Responsibilities:<br>• Collaborate with Product Owners, Business Analysts, and other stakeholders to drive user experience ideation and innovation.<br>• Conduct and lead user research initiatives to gather insights, track feedback, and develop actionable plans.<br>• Design high-quality user experiences and interfaces, creating prototypes and recommending enhancements based on research findings.<br>• Partner with cross-functional teams to evaluate target audience behaviors and usability metrics, delivering reports to senior management.<br>• Develop task flows, user storyboards, and simulations to communicate design concepts effectively.<br>• Produce navigation maps, wireframes, and diagrams to document design decisions and support development teams.<br>• Apply industry standards and best practices to ensure consistent, efficient, and effective user experiences.<br>• Generate user interface specifications and guidelines in collaboration with UI Designers and Developers.<br>• Support agile workflows with timely production and iterative improvements.<br>• Conduct competitive analyses of industry tools and technologies to identify opportunities for innovation.
<p>We are seeking a skilled UX Researcher to join our team. In this role, you will help improve the user experience of our products and services by conducting research and turning complex findings into actionable insights. Your work will play a critical role in shaping the design and development process, ensuring that user needs are prioritized at every stage.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct qualitative and quantitative user research to gather insights about customer behaviors, motivations, and pain points.</li><li>Design and execute usability testing, surveys, interviews, focus groups, and other research methodologies.</li><li>Work closely with cross-functional teams, including product designers, developers, and stakeholders, to integrate findings into product strategies and improvements.</li><li>Identify target user groups and build comprehensive user personas to guide product design decisions.</li><li>Analyze and interpret research data using tools and software, presenting findings in a systematic and actionable manner to stakeholders.</li><li>Stay up-to-date on industry trends and best practices in UX research to ensure innovative approaches are utilized.</li><li>Collaborate in developing wireframes, prototypes, and user flows to test and refine design concepts.</li><li>Advocate for user-centered design principles within the organization.</li></ul>
