An IT business analyst works across both business and IT to provide technology solutions. They analyse IT team capabilities and the business’ current processes, models and strategies, then help to design, build and implement new tech solutions. An IT business analyst opens up a dialogue between senior stakeholders and the IT team. They help to translate business needs into a functioning set of systems and hardware that improve internal processes and overall business performance.Analysts deep dive into the current business capabilities, needs and technology gaps, then identify appropriate solutions. They lead implementation projects and are expected to manage multiple stakeholders throughout the process.Once new solutions are installed, the IT business analyst will work through post-project tasks, such as staff training and monitoring the new systems/hardware.Typical IT business analyst duties include:Using modelling tools and analysis to identify business IT needsHandling multiple systems to deliver business objectivesCreating IT project plansStakeholder management (all levels)Assisting with software integrationStaff training for new processes, software and systemsIn order to fulfil their roles, professionals will also liaise with IT and financial reporting teams to develop strategies for the optimisation of business costs and reporting.Because the role is so tied into business decision-making and reporting, professionals should have a good understanding of reporting and regulatory requirements.

IT business analyst qualifications, skills and experience

Most employers require IT business analysts to have a degree. Although any subject would be acceptable, the following are the most desirable:Business StudiesBusiness AdministrationITManagementProfessionals should be experienced with both business administration and IT. A strong CV will have the following skills and experience:Proficient in OracleExperience with analysis or modelling toolsExcellent data analysis skillsProject management experienceExcellent systems analysis skillsExperience managing stakeholdersProfessionals should possess some or all of the following qualities:Excellent Excel skillsCollaborative skillsProactive attitudeBusiness acumenGood written and verbal communicationAn analytical mind
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AB Testing
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Atlassian Jira
Business Process Functions
Business Requirement Document
EO/IR systems
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