<p>Our client, located in Vancouver, is seeking a detail-oriented and reliable Accounts Receivable – Cash Application Specialist to join their large finance team. In this role, you will be responsible for accurately posting and reconciling payments, resolving discrepancies, and supporting AR processes to ensure timely and accurate financial reporting.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Post daily cash receipts (cheques, EFTs, e-transfers, credit cards) in a timely manner to maintain accurate AR balances</li><li>Identify and resolve discrepancies between payments and invoices</li><li>Process credit card payments, e-transfers, and refunds</li><li>Correct posting errors and apply prepayments to the appropriate invoices</li><li>Prepare and deliver daily deposit reports to management</li><li>Monitor and manage the AR inbox to ensure timely response to inquiries</li><li>Complete vendor setup and payment forms to enable direct deposit processing</li><li>Generate and update monthly aging reports for large clients (e.g., insurers, property managers)</li><li>Collaborate with the Cash Application team and AR Manager to improve processes and implement new procedures</li><li>Provide backup support to the AR team as required</li><li>Assist with other finance-related duties as needed</li></ul><p><br></p><p><br></p>
<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
<p>Our client in Edmonton is seeking a contract <strong>Accounts Receivable Specialist</strong> to support their finance team. The role requires someone who can hit the ground running with minimal training.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process Visa expense reports and clear backlog</li><li>Run EFTs biweekly for the company and monthly for vendors</li><li>Handle AR collections and invoicing</li><li>Maintain customer and vendor contact info</li><li>Assist with AP/AR duties and Concur implementation</li><li>Communicate with clients</li><li>Ad-hoc duties as requested</li></ul>
<p>We’re seeking a Financial Systems Specialist to oversee and enhance our clients Workday Financials and Adaptive Planning platforms. This role will focus on system administration, configuration, reporting, and end-user support to ensure smooth and efficient financial operations.</p><p><br></p><p>You’ll collaborate with finance and cross-functional teams to streamline processes, strengthen reporting capabilities, and optimize system performance. This is a key role in driving accuracy, compliance, and efficiency while expanding your expertise in enterprise financial systems.</p><p><br></p><p>This maternity leave 18-month contract will work hybrid on-site in either Vancouver or Toronto and is eligible for full benefits and paid vacation.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and configure Workday Financials and Adaptive Planning, including workflows, security settings, and integrations.</li><li>Partner with accounting and finance teams to translate business needs into system improvements.</li><li>Manage system upgrades, patches, and enhancements with minimal disruption to operations.</li><li>Develop and maintain financial reports, dashboards, and analytics that inform strategic decisions.</li><li>Provide user support and training, and resolve system issues in a timely manner.</li><li>Ensure data integrity, system performance, and compliance with internal policies and external regulations.</li><li>Collaborate with IT, HR, and FP& A teams to integrate and enhance enterprise systems.</li><li>Stay current on system features and best practices, proactively identifying opportunities for process improvements.</li><li>Participate in testing, rollout, and documentation of new functionality.</li><li>Support broader financial reporting and analysis initiatives as required.</li></ul>
<p>Nous recherchons un(e) gestionnaire des applications d'entreprises pour rejoindre l'équipe dynamique de notre client à Montréal. En tant que leader stratégique, vous serez responsable de superviser le développement, la maintenance et l'optimisation des systèmes applicatifs de l'entreprise. Ce rôle exige une vision stratégique, une expertise technique et des compétences en leadership pour garantir la performance et l'efficacité des solutions technologiques.</p><p><br></p><p>Responsabilités:</p><p>• Élaborer et mettre en œuvre une stratégie globale pour les applications d'entreprise en alignement avec les objectifs organisationnels.</p><p>• Évaluer les besoins des utilisateurs et recommander des solutions modernes et adaptées aux exigences opérationnelles.</p><p>• Superviser la maintenance, les mises à jour et la sécurité des systèmes pour assurer leur efficacité continue.</p><p>• Faciliter l'intégration entre les différents systèmes, notamment les outils de gestion de production et autres applications clés.</p><p>• Fixer des objectifs clairs pour l'équipe et suivre leur réalisation tout en communiquant les priorités stratégiques.</p><p>• Gérer les demandes de service et résoudre les incidents afin de maintenir un niveau élevé de satisfaction des utilisateurs.</p><p>• Collaborer avec les fournisseurs pour garantir la livraison des projets dans les délais et budgets convenus.</p><p>• Maintenir une documentation complète et structurée des systèmes et processus en place.</p><p>• Soutenir l'équipe dans l'implémentation et l'utilisation de solutions d'intelligence d'affaires (BI).</p>
<p>Our Calgary-based client is looking for a contract <strong>Accounts Payable Specialist</strong> to join their team. This role is ideal for someone with strong QuickBooks Online experience and a background in accounts payable, billing, and administrative support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process vendor invoices and payments in QuickBooks Online</li><li>Code invoices to correct jobs, departments, and expense categories</li><li>Match POs, receipts, and invoices</li><li>Reconcile vendor statements and resolve discrepancies</li><li>Prepare customer invoices based on job details, time, and materials</li><li>Track outstanding invoices and assist with collections</li><li>Maintain organized digital and physical records</li><li>Provide basic phone and communication support</li><li>Ad-hoc duties as requested</li></ul>
<p><strong>Job Description: SAP Ariba –Training– Procurement Specialist</strong></p><p><strong>Position Overview</strong></p><p><strong> Our client is seeking a highly skilled and experienced SAP Ariba – Training – Procurement Specialist</strong> to play a pivotal role in ensuring a successful implementation of SAP Ariba for procurement processes. This position involves support for training initiatives, and alignment with organizational readiness for go-live. The ideal candidate will have extensive experience in a strong understanding of procurement workflows, and a background in training users across diverse functional areas. This is a flexible hybrid working arrangement, for a 8–12-month duration.</p><p><strong>Key Responsibilities</strong></p><p>· Collaborate with the Organizational Change Management (OCM) team to develop tailored training materials for diverse user groups (e.g., administrative staff, nurses, and stakeholders across 600 departments).</p><p>· Deliver dynamic training formats, including face-to-face workshops, online learning sessions, user manuals, team visuals, and other forms of interactive content.</p><p>· Effectively train 400+ end-users in classroom sessions, utilizing computer labs and workstations.</p><p>· Ensure all users are equipped with the skills and knowledge to operate the SAP Ariba system post-implementation.</p><p>· Conduct readiness assessments to identify gaps and provide targeted solutions to address them.</p><p>· Support the deployment phase by assisting users during the transition to the new procurement platform.</p><p><strong> </strong></p><p> </p>
<p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
<p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
<p>We’re hiring a detail-oriented <strong>Talent Coordinator</strong> in <strong>Edmonton</strong> to support recruitment, onboarding, and employee data management in a fast-paced environment within the utilities and infrastructure sector.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate job postings, pre-screens, and interviews for corporate and technical roles.</li><li>Support onboarding, including background checks and reference verifications.</li><li>Maintain employee records and payroll data in Workday.</li><li>Partner with the Talent Acquisition Specialist to build talent pipelines.</li><li>Manage benefits updates and liaise with vendors.</li><li>Represent the company at career fairs and recruitment events.</li><li>Respond to candidate and employee inquiries.</li><li>Conduct data audits and generate internal reports.</li><li>Assist with payroll updates and employment letters.</li></ul><p><br></p>
We are looking for an experienced Help Desk Analyst III to lead the migration of devices to Windows 11 for a well-established organization in Ottawa, Ontario. This position involves comprehensive planning, testing, and execution to ensure a smooth transition with minimal user disruption. As part of a long-term contract, you will play a pivotal role in enhancing system security, performance, and compatibility.<br><br>Responsibilities:<br>• Conduct a thorough assessment of the current on-premises infrastructure and document all hardware and software components.<br>• Evaluate the operational capabilities of the existing cloud gateway to optimize deployment and management.<br>• Develop a detailed migration plan for Windows 11, including timelines, milestones, and risk mitigation strategies.<br>• Create and test Windows 11 deployment packages to ensure reliability and compatibility with current systems.<br>• Perform pilot testing of the migration process on a selected group of devices to validate the approach.<br>• Plan and execute updates to System Center Configuration Manager to align with Windows 11 requirements.<br>• Analyze and compare the benefits and drawbacks of in-place upgrades versus clean installs, and develop an optimized upgrade strategy.<br>• Communicate the migration plan and upgrade approach to stakeholders, ensuring alignment and clarity.<br>• Provide deskside support and troubleshooting to resolve any issues arising during or after the migration process.<br>• Ensure all updates and workflows are managed effectively to maintain system efficiency post-migration.
We are looking for a dedicated IT Help Desk Technician to provide technical support and ensure the smooth operation of IT systems across our organization. This role involves addressing hardware, software, and network-related issues while maintaining device enrollments and configurations. The ideal candidate will possess strong troubleshooting skills and hands-on experience with system administration tools. This is a long-term contract position based in Toronto, Ontario.<br><br>Responsibilities:<br>• Deliver first and second-level IT support to employees, resolving issues related to hardware, software, networks, and user accounts.<br>• Administer and manage Microsoft 365 and Azure Active Directory, including user accounts, security groups, and access permissions.<br>• Diagnose and address technical issues on Windows and macOS devices to minimize downtime.<br>• Handle device enrollment and lifecycle management using Jamf for macOS and Intune for Windows and mobile devices.<br>• Maintain and oversee Apple Business Manager integrations to ensure proper device assignment and deployment workflows.<br>• Configure and monitor endpoint security, compliance, and patching processes.<br>• Record and document IT issues, solutions, and procedures within the help desk system.<br>• Liaise with vendors and escalate complex problems when necessary.<br>• Support IT projects, including system upgrades, deployments, and new tool implementations.
We are looking for a skilled Help Desk Analyst II to provide comprehensive onsite IT support for a growing environment in Ottawa, Ontario. This long-term contract position involves addressing technical issues, managing escalated service desk tickets, and ensuring the smooth operation of IT systems across a 200-machine setup. The ideal candidate will bring strong problem-solving skills and a proactive approach to maintaining and enhancing IT infrastructure.<br><br>Responsibilities:<br>• Respond to and resolve IT-related issues, including troubleshooting printers, cabling, and remote access problems.<br>• Manage escalated service desk tickets and ensure timely resolution in alignment with service level agreements.<br>• Configure and set up new laptops and desktops, including the installation of authorized software.<br>• Maintain and apply security updates, patches, and upgrades to all IT hardware and software.<br>• Conduct diagnostics and repairs on laptops, desktops, printers, and other IT equipment.<br>• Ensure compliance with audit requirements by maintaining accurate hardware and software records.<br>• Create and manage purchase requisitions for IT hardware and software, ensuring proper licensing is recorded and maintained.<br>• Set up new user accounts and disable expired accounts in accordance with HR guidelines.<br>• Provide exceptional customer service and technical support to both internal and external stakeholders.<br>• Maintain IT inventory and asset logs, ensuring all records are accurate and up to date.
<p>Robert Half is partnering with a rapidly growing client in the East GTA region to find a <strong>Director of IT & Security Operations</strong> who is ready to lead, innovate, and make a significant impact. If you're passionate about IT security and thrive in collaborative, fast-paced environments, we encourage you to apply!</p><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $130,000–$150,000/year</li><li><strong>Bonus:</strong> Competitive annual performance bonus</li><li><strong>Vacation:</strong> 3 weeks + 6 PTO days</li><li><strong>Benefits:</strong> Comprehensive and robust package</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and analyze IT infrastructure, delivering expert assessments and actionable recommendations.</li><li>Manage vendor relationships, ensuring compliance with Service Level Agreements (SLA).</li><li>Provide leadership and oversight on critical IT and security projects.</li><li>Collaborate with group leaders, business leaders, and IT teams to uphold security standards.</li><li>Partner with high-level executives; effectively communicate and strategize solutions across all levels of the business.</li></ul><p><br></p><p><br></p>
<p><strong>About the Role</strong></p><p> Our client, a mid-sized but growing organization, is seeking a hands-on Director of Infrastructure & Operations for an initial 3–6 month contract with the possibility of converting to a permanent role. This leader will oversee IT infrastructure, network, and operations functions through a period of significant modernization and change. The position offers an opportunity to make an immediate impact by providing strong leadership, reducing technical debt, and guiding a talented but junior-heavy team toward operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide hands-on leadership and mentorship to the Infrastructure & Operations team, guiding them through project execution and capability development.</li><li>Oversee and drive multiple in-flight initiatives, including:</li><li>Phone system replacement (may be completed during contract term)</li><li>Data center consolidation (from two sites to one) with hardware, OS, and software upgrades</li><li>Integration of systems and infrastructure from a recent acquisition</li><li>Network standardization and redesign to elevate performance from “acceptable” to “excellent”</li><li>IT infrastructure modernization to support growth and operational resilience</li><li>Assess current infrastructure and operational processes; identify gaps and implement best practices.</li><li>Architect and implement the future-state infrastructure strategy, ensuring scalability, security, and efficiency.</li><li>Manage contractors and internal resources across networking, server infrastructure, cybersecurity, and helpdesk functions.</li><li>Partner with cybersecurity to align with the NIST framework and support ongoing security initiatives.</li><li>Ensure operational stability while executing catch-up upgrades and eliminating technical debt.</li></ul>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
