<p>Nous recherchons un agent service à la clientèle pour rejoindre l'équipe de notre client à Montréal. Ce poste exige une personne dynamique et professionnelle, capable de répondre aux besoins des clients tout en assurant un excellent service. Vous serez responsable de gérer les interactions avec la clientèle et de contribuer à la satisfaction globale des clients.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux demandes des clients par courriel ou téléphone en fournissant des informations précises sur les produits et services.</p><p>• Traiter les soumissions et opportunités, en veillant à la gestion efficace des commandes.</p><p>• Faciliter les échanges entre les clients, les représentants de ventes, les techniciens et l'équipe de service à la clientèle pour garantir une communication fluide.</p><p>• Conseiller les clients sur les produits et fournir un support après-vente de haute qualité.</p><p>• Donner des formations en ligne aux clients pour optimiser leur utilisation du portail et résoudre les problèmes liés à l'application mobile Nee-Vo.</p><p>• Assurer le suivi des plaintes et veiller à la satisfaction des clients en respectant les délais de réponse.</p><p>• Apporter un soutien aux représentants des ventes dans les différentes régions couvertes.</p><p>• Effectuer diverses tâches administratives et connexes pour soutenir les opérations internes.</p>
<p>Nous recherchons un représentant du service à la clientèle dynamique et orienté vers les résultats pour rejoindre l'équipe de notre client à Ville Saint-Laurent. Vous serez un point de contact clé pour nos clients, assurant une communication efficace et un excellent service. Ce rôle offre une opportunité de contribuer directement à la satisfaction client et à la croissance de l'entreprise.</p><p><br></p><p>Responsabilités:</p><p>• Répondre aux demandes des clients et rediriger les informations pertinentes vers les services ou vendeurs appropriés.</p><p>• Passer des appels sortants pour identifier et créer des opportunités de ventes.</p><p>• Documenter et suivre les interactions avec les clients afin de garantir une communication fluide et un suivi efficace.</p><p>• Effectuer le suivi des prospects et enregistrer les résultats des initiatives de vente.</p><p>• Accomplir diverses tâches administratives et de soutien selon les besoins.</p><p>• Assurer un service rapide et précis tout en respectant les priorités et les délais.</p><p>• Collaborer avec les équipes internes pour résoudre les problèmes et répondre aux besoins des clients.</p><p>• Maintenir une connaissance à jour des produits et services pour mieux répondre aux questions des clients.</p>
<p>Nous recherchons un <strong>Spécialiste technique bilingue</strong> pour soutenir le marché canadien des pneus poids lourds. Vous serez responsable du traitement des réclamations produit, du support technique aux clients, de la formation technique, et de l’évaluation des garanties. Vous jouerez également un rôle clé dans le suivi de la performance des produits et le soutien aux solutions numériques et de rechapage.</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Support technique auprès des clients de flotte et des équipes de vente</li><li>Traitement et analyse des réclamations de garantie</li><li>Formation technique et accompagnement sur le terrain</li><li>Suivi de la performance des pneus sur le marché</li><li>Visites clients avec les responsables de comptes</li></ul>
<p><strong>THE ROLE:</strong> </p><p>We’re seeking an experienced Senior Data Integration Specialist who can bridge technical expertise with strong client engagement. In this role, you’ll support data delivery, integration, and onboarding efforts while working closely with cross‑functional teams to enhance data products and client outcomes. You’ll play a key role in shaping data solutions and supporting strategic growth initiatives.</p><p><em>Key Responsibilities:</em></p><ul><li>Work with enterprise data platforms including Oracle, Postgres, Snowflake, Elasticsearch, and Azure SQL</li><li>Serve as a technical resource for clients, troubleshooting data integration issues and supporting onboarding</li><li>Provide Tier 2 support for data users, resolving complex issues efficiently</li><li>Optimize internal data pipelines and contribute to the evolution of new data offerings</li><li>Guide stakeholders on data access methods and integration best practices</li><li>Prepare data for use in analytics tools (e.g., Power BI) and internal applications</li><li>Document processes, data flows, and integration designs for knowledge sharing</li><li>Lead and participate in major data migration projects</li><li>Collaborate with internal teams to communicate product enhancements, defects, and client feedback</li><li>Maintain regular client interactions and log activities in CRM systems</li><li>Mentor junior team members and support the onboarding of new technical staff</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This position offers the opportunity to work with cutting‑edge data platforms, partner directly with clients, and influence the direction of innovative data products. You’ll join a team that values collaboration, technical curiosity, and continuous improvement. The role provides competitive compensation, full benefits, and opportunities for long‑term professional growth within a forward‑thinking data organization. Are you passionate about data and love solving complex integration challenges? Then we encourage you to apply now!</p>
<p>Nous recherchons un spécialiste senior en crédit et recouvrement pour rejoindre notre client à Montréal. Ce rôle clé implique la gestion des comptes clients, l'analyse du risque de crédit et la collaboration avec divers intervenants pour garantir une gestion efficace des paiements. Si vous possédez une solide expérience en recouvrement et en analyse financière, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><ul><li>Superviser un portefeuille de comptes clients afin d’assurer l’encaissement des créances dans les délais impartis.</li><li>Effectuer des relances régulières auprès des clients par téléphone, courriel ou courrier afin de traiter les retards de paiement.</li><li>Négocier des modalités de règlement et transmettre les dossiers litigieux aux services compétents si nécessaire.</li><li>Analyser la solvabilité des clients et proposer des plafonds de crédit adaptés sur la base d’études financières et d’antécédents de paiement.</li><li>Collaborer avec l’équipe crédit afin d’évaluer les risques et de participer au processus d’autorisation de crédit.</li><li>Établir des rapports d’échéancier, réaliser des prévisions d’encaissement et créer des indicateurs de performance à destination de la direction.</li><li>Effectuer les rapprochements de comptes clients et résoudre les écarts sur les facturations ou les règlements.</li><li>Participer aux clôtures de fin de mois pour les opérations liées aux comptes clients et au recouvrement.</li><li>Travailler en étroite collaboration avec les équipes commerciales, le service client et la finance pour lever les litiges et assurer la satisfaction des clients.</li><li>Coordonner les actions avec les agences de recouvrement externes ou les conseillers juridiques pour le suivi des dossiers complexes.</li><li>Proposer des axes d’amélioration pour optimiser les processus de recouvrement et accroître l’efficacité du service.</li><li>Prendre part à l’élaboration et la mise en œuvre des politiques et procédures en matière de crédit et de gestion du recouvrement.</li></ul>
<p>Notre client, un acteur clé dans l'industrie du transport, recherche un <strong>Spécialiste principal du développement des affaires (industrie de l'expédition de colis</strong>) avec une solide expérience en ventes dans le domaine du transport. Il s’agit d’une opportunité stratégique à distance pour un véritable <strong>chasseur</strong>, motivé par la conclusion d’ententes et la croissance commerciale.</p><p><br></p><p><strong>À propos du poste :</strong></p><p>Vous jouerez un rôle clé dans l’identification, le développement et la conclusion de nouvelles opportunités d’affaires dans le secteur du transport <strong>(expédition de colis) </strong>(logistique, gestion de flotte, chaîne d’approvisionnement, technologies du fret). Votre expertise du secteur et votre réseau seront essentiels pour stimuler l’expansion et établir des partenariats durables.</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Élaborer et exécuter des stratégies de croissance dans le secteur du transport</li><li>Identifier et approcher de nouveaux clients et partenaires stratégiques</li><li>Bâtir des relations solides avec des décideurs de haut niveau</li><li>Fournir des informations clés sur les tendances du marché et les besoins des clients</li><li>Gérer un pipeline de ventes actif et atteindre les objectifs de développement</li><li>Collaborer avec les équipes internes pour aligner les retours clients aux produits et services</li><li>Mener les négociations et conclure des ententes à forte valeur ajoutée</li></ul>
<p>Notre client est à la recherche d’un Spécialiste des Achats et Ventes basé à Montréal. En tant que Spécialiste des Achats et Ventes, vous serez responsable de développer nos activités sur le territoire local, de gérer les placements de professionnels en comptabilité, de fournir un service client exceptionnel et de recruter et évaluer les candidats. Ce rôle est essentiel pour maintenir notre réputation d'excellence dans l'industrie.</p><p><br></p><p>Responsabilités :</p><p>• Développer des activités commerciales sur le territoire local</p><p>• Gérer le placement de professionnels en comptabilité</p><p>• Fournir un service à la clientèle exceptionnel à la fois aux employeurs et aux candidats</p><p>• Recruter et évaluer les candidats de manière efficace</p><p>• Suivre les mandats auprès des clients</p><p>• Utiliser Salesforce Marketing pour gérer et analyser les données clients</p><p>• Communiquer efficacement avec toutes les parties prenantes pour assurer une coordination et une collaboration efficaces.</p>
<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Nous recherchons un spécialiste des opérations passionné et organisé pour rejoindre l'équipe dynamique de notre client à Lévis. Ce rôle polyvalent exige une expertise dans la gestion des projets, le contrôle de qualité et le soutien technique, tout en collaborant étroitement avec les clients et les membres de l'équipe. Si vous excellez dans la coordination, les ventes et les aspects techniques liés à l'industrie de la construction, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><p>• Coordonner les demandes des clients et répartir les dossiers selon les priorités.</p><p>• Assurer le suivi des échéanciers et garantir la livraison des projets dans les délais impartis.</p><p>• Effectuer des relevés de quantités à partir de plans et devis et préparer des estimations détaillées.</p><p>• Analyser les coûts de revient et fournir un support technique à l'équipe de vente et aux clients.</p><p>• Agir en tant que chargé de projet en supervisant les fiches techniques des produits et les devis d'installation.</p><p>• Présenter les estimations aux clients et les conseiller sur les meilleures solutions adaptées à leurs besoins.</p><p>• Finaliser les ventes en assurant un excellent service à la clientèle et en supportant l'équipe des ventes.</p><p>• Former les clients et l'équipe sur les produits et leurs applications.</p><p>• Développer le service d'estimation pour améliorer les processus internes.</p><p>• Maintenir une communication fluide avec les clients tout au long du processus.</p>
We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
<p>Our client is seeking a detail-oriented Cash Application Specialist to join our Calgary team on a contract basis. In this role, you’ll manage payment applications, ensure accurate remittance processing, and provide occasional reception support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and apply payments with accuracy and efficiency.</li><li>Handle high-volume remittance and data entry tasks.</li><li>Resolve or escalate cash application issues as needed.</li><li>Provide reception coverage, sign for packages, and greet visitors.</li><li>Coordinate courier deliveries and manage documentation.</li><li>Maintain daily targets and adapt to workload fluctuations.</li><li>Collaborate with team members for smooth operations.</li><li>Use Compass and other tools to track payment activities.</li><li>Ensure compliance with company policies and deliver strong customer service.</li></ul><p><br></p>
We are looking for a detail-oriented Customer Success Specialist to join our team in Winnipeg, Manitoba. In this contract position, you will play a key role in ensuring seamless data entry, exceptional customer service, and efficient organizational support. The ideal candidate will bring strong technical skills, a proactive attitude, and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Accurately input and manage data using 10-key typing techniques.<br>• Deliver outstanding customer service by responding to inquiries and resolving issues in a timely manner.<br>• Handle email correspondence with professionalism and attention to detail.<br>• Utilize Microsoft Excel and Word to create, update, and maintain documents and spreadsheets.<br>• Organize and maintain files to ensure easy access and retrieval.<br>• Perform basic calculations as needed for data accuracy and reporting.<br>• Scan, sort, and categorize documents for streamlined record-keeping.<br>• Support daily operations by typing and preparing reports or communications as required.
<p>Accounts Receivable Specialist – Join a Collaborative, High-Impact Accounting Team!</p><p><br></p><p>Do you thrive in a fast-paced environment and excel at keeping accounts organized and accurate? Our Abbotsford client is a well established and respected company with an opening for an Accounts Receivable Specialist to play a vital role in their accounting department. If you’re driven, detail-oriented, and committed to delivering exceptional service, this opportunity is for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Timely and accurate entry of accounts receivable for multiple entities</p><p>• Ensure completeness and accuracy of new customer information alongside the sales team</p><p>• Maintain up-to-date customer files, contacts, discounts, delivery, and payment schedules</p><p>• Process invoices, payments, and bank deposits quickly and efficiently</p><p>• Respond to customer and staff inquiries professionally and promptly</p><p>• Generate and prepare month-end customer statements and sales/AR statistical reports</p><p>• Reconcile accounts receivable and investigate discrepancies</p><p>• Manage credit card payments, special credits, and inventory sales price updates</p><p>• Prepare cross-border sales documents, including regulatory compliance paperwork</p><p>• Assist with accounting relief during holidays and other assigned tasks</p><p><br></p><p><br></p>
<p>Nous recherchons un réceptionniste dynamique, doté d'un excellent sens du détail pour rejoindre l'équipe de notre client à Québec. En tant que premier point de contact pour nos visiteurs et employés, vous jouerez un rôle clé dans l’accueil et la gestion des tâches administratives quotidiennes. Ce poste est offert dans le cadre d’un contrat.</p><p><br></p><p>Responsabilités:</p><p>• Accueillir chaleureusement les visiteurs, employés et clients, et répondre à leurs besoins initiaux.</p><p>• Assurer la gestion des badges visiteurs tout en respectant les protocoles de sécurité établis.</p><p>• Coordonner les réservations de salles de conférence et faciliter la réception des traiteurs pour les événements.</p><p>• Organiser les demandes de services de nettoyage et d’entretien des installations selon les besoins.</p><p>• Superviser l’inventaire des fournitures de bureau et veiller à leur réapprovisionnement.</p><p>• Gérer l’envoi et la réception de colis en respectant les procédures en place.</p>
We are looking for an experienced Accounts Receivable Specialist to join our team on a long-term contract basis in Ottawa, Ontario. In this role, you will play a vital part in managing and overseeing accounts receivable processes while ensuring timely and accurate payment collections. This is an excellent opportunity to contribute to the financial operations of a not-for-profit organization.<br><br>Responsibilities:<br>• Monitor and manage overdue accounts, ensuring timely follow-ups to resolve payment issues.<br>• Generate detailed aging reports using Excel and accounting software systems to track outstanding balances.<br>• Collaborate with internal teams and clients to gather necessary information for account reconciliation.<br>• Process invoices and payments accurately while maintaining detailed records of transactions.<br>• Utilize ERP systems and CRM platforms to manage accounts receivable workflows effectively.<br>• Provide exceptional customer service by addressing inquiries and resolving disputes related to billing.<br>• Analyze financial data to identify trends and recommend strategies for improving collection processes.<br>• Ensure compliance with organizational policies and financial regulations.<br>• Assist in preparing reports and documentation to support audits and financial reviews.<br>• Continuously improve accounts receivable procedures to enhance efficiency and accuracy.
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
<p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
<p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
<p>Notre client, une entreprise publique bien établie et financièrement solide, est à la recherche d’un coordonnateur des services du bâtiment pour un mandat contractuel d’au moins un mois, à la suite du départ d’un employé. Le ou la titulaire du poste jouera un rôle clé dans la coordination des opérations quotidiennes liées aux installations, à l’entretien du bâtiment et au soutien logistique interne.</p><p><br></p><p><strong><u>Responsabilités principales:</u></strong></p><p>Coordonner certaines tâches et demandes liées aux réparations et à l’entretien du bâtiment;</p><p>Assurer le suivi de la propreté des lieux et maintenir un contact constant avec le fournisseur de services d’entretien ménager;</p><p>Coordonner les déplacements et réaménagements des employés (bureaux, équipements, espaces);</p><p>Répondre aux demandes de configuration et de mise en place des salles de réunion;</p><p>Adopter une approche terrain / opérationnelle et participer activement aux tâches lorsque requis.</p><p><br></p>
<p>Our valued client is looking to add a skilled Coordinator to oversee the transportation services that support dairy producers and industry partners in Alberta. This role involves managing the coordination of raw milk transportation, addressing milk quality concerns, and ensuring clear and attentive communication with stakeholders. The successful candidate will demonstrate exceptional organizational skills and a strong ability to collaborate across various levels of the dairy industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Manage and coordinate the transportation of raw milk, including inter-provincial movement and hauling logistics.</li><li>Develop and implement transportation policies that align with industry standards and support dairy producers.</li><li>Provide guidance to producers regarding milk quality issues and recommend improvement programs.</li><li>Communicate administrative policies and procedures effectively to dairy producers and industry stakeholders.</li><li>Collaborate with transportation partners to ensure timely and efficient delivery of raw milk.</li><li>Monitor and interpret regulations affecting raw milk transportation and on-farm production.</li><li>Address and resolve logistical challenges related to milk hauling operations.</li><li>Ensure compliance with quality standards and develop initiatives to enhance milk production processes.</li><li>Maintain strong and attentive relationships with industry partners to facilitate smooth operational coordination.</li></ul><p>This is a permanent, full-time, office based role in SW Edmonton. If you are up to a challenge, passionate about the dairy or agriculture industry, and want to be part of an amazing team, apply today!</p>
<p><strong>Job Title: Consultant - Regulatory</strong></p><p><strong>Location:</strong> Toronto client (hybrid work model)</p><p><strong>Contract Type:</strong> [Contract / Full-Time]</p><p><strong>Duration:</strong> 12 months</p><p><strong>Contract Pay Range:</strong> $50-65/hour</p><p><br></p><p>Our client in GTA is currently seeking a proactive, high-performing CPA to join their Regulatory Team.</p><p><br></p><p>Responsibilities:</p><p>• Lead investigations, providing technical and investigative assistance on confidential and sensitive regulatory matters.</p><p>• Provide technical accounting and investigative support and subject matter expertise.</p><p>• Conduct detailed investigations to ensure compliance with regulations and standards</p><p>• Create and present detailed reports that outline the key issues, providing technical and investigative support, and recommending action</p><p>• Ensure a high degree of effectiveness in customer communication</p><p>• Respond promptly and accurately to member inquiries related to their accounts</p>
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract to permanent position, offering an excellent opportunity for growth and development while contributing to a dynamic organization in the service industry. The role requires exceptional communication skills and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Prepare various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments for claim-related expenses such as appraisal fees, glass invoices, and police report charges.<br>• Assist the Total Loss team by managing and dispatching Proof of Loss documents to facilitate settlements.<br>• Request official reports, including police and fire incident documents, to support claims investigations.<br>• Handle the dispatch of Property Damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to collect First Notice of Loss details for claims reported after hours or online.<br>• Respond to inbound calls and direct callers to the appropriate departments based on their needs.<br>• Provide exceptional support and assistance to ensure smooth operations within the claims process.
<p><strong>Overview</strong></p><p> Our client in Toronto is seeking a Receptionist to join their dynamic People and Culture team. The Receptionist plays an essential role as the first point of contact for all visitors and callers. This position supports office administration through various clerical duties, including coordinating office activities, greeting and assisting visitors, managing inbound telephone calls, scheduling appointments, and processing mail and couriers. Additionally, the Receptionist supports the People & Culture department with corporate and community initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and maintain the office environment: set up coffee and snack bar, organize meeting rooms, and ensure all areas are tidy and presentable</li><li>Greet and assist employees and guests, ensuring a welcoming and professional experience</li><li>Manage incoming phone calls and direct callers as needed</li><li>Provide guest services including beverage service, coat check, and welcoming walk-in visitors</li><li>Support meetings for executive staff: room set up, food and beverage service, and clean up</li><li>Manage office access systems including FOB and parking transponder activation</li><li>Process and distribute incoming and outgoing mail and courier packages</li><li>Track office inventory and reorder supplies within budget parameters</li><li>Scan invoices and create purchase orders for corporate departments</li><li>Support special projects related to corporate events and community engagement, including research, communications, administration, and coordination</li><li>Assist with implementation of office layout changes and ensure reception area coverage at all times</li><li>Maintain office security and follow safety procedures</li><li>Assist the People & Culture team as required</li><li>Contribute to streamlining reception functions and cost-saving initiatives</li></ul>
<p>Are you an analytical and detail-oriented professional with a passion for credit management and financial systems? We’re seeking a Credit Specialist to join a growing Finance team. In this role, you’ll be responsible for assessing credit risk, managing credit limits, and supporting automation and reporting initiatives that strengthen financial operations across North America.</p><p><br></p><p>Our client is a long-standing leader in the logistics and trade management industry, helping businesses move goods efficiently across borders. The organization is known for its collaborative culture, commitment to innovation, and focus on delivering exceptional customer service.</p><p><br></p><p>What You’ll Do</p><ul><li>Conduct credit reviews for new and existing customers using financial analysis and risk assessment tools.</li><li>Recommend and maintain credit limits and payment terms based on customer profiles and market conditions.</li><li>Review and manage customer credit agreements to ensure compliance with company policies and regional regulations.</li><li>Maintain and update credit data within Microsoft Dynamics 365 Finance & Operations and Customer Engagement (CE/CRM) platforms.</li><li>Collaborate with IT and Finance teams to ensure seamless integration of credit workflows across ERP and CRM systems.</li><li>Support automation and reporting initiatives using Power BI and Excel-based analytics.</li><li>Partner with Sales, Operations, and Compliance to ensure smooth onboarding of new customers, including credit vetting and documentation.</li><li>Liaise with banking partners and accounts receivable insurance providers to maintain accurate credit profiles and ensure proper coverage.</li><li>Provide timely documentation and updates to support credit insurance renewals and claims.</li><li>Monitor customer payment behaviour and proactively address delinquencies or credit risks in coordination with internal teams.</li><li>Deliver regular reports to the VP of Finance on credit exposure, customer risk trends, and portfolio performance.</li><li>Use data analytics to identify opportunities for process improvement and risk mitigation.</li></ul><p><br></p><p>What You Bring</p><ul><li>Post-secondary education in Accounting, Finance, or Business Administration (CPA or credit designation an asset).</li><li>3+ years of experience in credit analysis, credit management, or accounts receivable within a corporate environment.</li><li>Proficiency in Microsoft Dynamics 365 Finance & Operations, CRM systems, and advanced Excel skills.</li><li>Experience with Power BI or other reporting tools preferred.</li><li>Strong analytical mindset and attention to detail with the ability to interpret financial data and assess risk.</li><li>Excellent communication and collaboration skills across departments and with external partners.</li></ul><p><br></p>
We are looking for a detail-oriented Reception & Office Coordinator to join our team in Vancouver, British Columbia. In this contract position, you will play a key role in ensuring the smooth operation of our office while supporting various administrative and human resources functions. This is an excellent opportunity to contribute to a non-profit organization by providing attentive and efficient service to internal and external stakeholders.<br><br>Responsibilities:<br>• Welcome visitors, including donors and guests attending meetings, and provide a positive and attentive first impression.<br>• Oversee daily office operations, including managing mail, filing documents, and maintaining office supplies.<br>• Assist the HR team with administrative tasks such as coordinating employee onboarding, updating organizational charts, and booking meeting rooms.<br>• Process HR-related vendor invoices, ensuring proper coding and timely uploads to the system.<br>• Coordinate with service providers such as building managers and couriers to ensure seamless operations.<br>• Manage inventory and place orders for office and coffee supplies to maintain adequate stock levels.<br>• Support access card distribution and tracking for employees.<br>• Address inquiries and resolve issues efficiently, demonstrating resourcefulness and strong organizational skills.<br>• Ensure meeting spaces are prepared and presentable for scheduled events.<br>• Collaborate with team members to apply knowledge and assist with cross-functional needs.
