We are looking for a skilled Contract Administrator to join our team on a contract basis in Toronto, Ontario. In this role, you will manage the end-to-end contract lifecycle, ensuring accuracy, compliance, and efficiency in all contractual processes. This position offers an exciting opportunity to work cross-functionally, leverage technology, and contribute to process improvements within a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Draft, review, and facilitate updates to various contractual documents, including sales agreements, NDAs, and statements of work (SOWs).<br>• Coordinate the negotiation, approval, and execution of customer agreements and related documents.<br>• Manage contract lifecycle tools and systems, ensuring proper workflows, document tracking, and template updates.<br>• Collaborate with Finance, Legal, Administrative Services, and other teams to ensure seamless contracting processes.<br>• Utilize AI tools and other technologies to enhance the accuracy and efficiency of contract management.<br>• Ensure timely processing and execution of contracts to meet month-end and quarter-end deadlines.<br>• Reconcile signed agreements with redlines and negotiated changes to maintain document integrity.<br>• Handle sensitive and confidential materials with adherence to company policies.<br>• Identify and implement improvements to contract management processes and cross-functional collaboration.<br>• Perform additional duties as required to support the legal and administrative functions.
<p>We’re seeking an experienced <strong>Customer Service Representative</strong> to support clients with employment and career development on a contract basis in Red Deer, Alberta. You'll work directly with clients to assess needs, provide job search guidance, and foster long-term employment success.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct client assessments and create employment strategies</li><li>Provide support with job search, paperwork, and program eligibility</li><li>Maintain accurate case files and documentation</li><li>Connect clients with employers and community resources</li><li>Support Métis clients with basic needs and employability</li><li>Use Microsoft Word, Outlook, and other tools for communication and records</li></ul><p><br></p>
<p>Notre client, une entreprise dans l'alimentaire, est à la recherche d'un adjoint au service à la clientèle pour rejoindre son équipe dynamique à Brossard. Dans ce rôle, vous jouerez un rôle essentiel en veillant à ce que les clients reçoivent un service exceptionnel tout en soutenant diverses tâches administratives. Si vous êtes organisé, bilingue et avez une passion pour offrir une expérience client remarquable, nous voulons vous rencontrer.</p><p><br></p><p>Responsabilités:</p><p>• Gérer efficacement la boîte courriel et répondre aux demandes des clients en temps opportun.</p><p>• Mettre à jour régulièrement la liste des enfants et assurer l'exactitude des informations.</p><p>• Imprimer divers rapports et étiquettes nécessaires à la production des repas.</p><p>• Offrir un service à la clientèle irréprochable en français et en anglais, en tout temps.</p><p>• Recevoir, traiter et gérer les commandes ainsi que les annulations des clients.</p><p>• Résoudre les plaintes des clients avec professionnalisme et en assurer un suivi rigoureux.</p><p>• Créer du contenu engageant pour les plateformes de médias sociaux et en assurer le suivi.</p><p>• Soutenir l'administration dans diverses tâches connexes, telles que la rédaction de lettres, l'entrée de données et l'envoi de menus.</p><p>• Participer activement à l'amélioration des processus administratifs et opérationnels.</p><p>• Collaborer avec l'équipe pour garantir une communication fluide et efficace.</p>
<p><strong>About the Role</strong></p><p>Reporting directly to the CEO, the <strong>Chief Financial Officer (CFO)</strong> will play a pivotal role in shaping strategic financial decisions as part of the executive leadership team. This position offers the unique opportunity to succeed the current CFO transitioning into the Chief Operating Officer role—providing essential mentorship and continuity during your onboarding.</p><p>The successful candidate will oversee the financial health of the organization while driving strategic growth initiatives and operational efficiency. With a hands-on approach, you will serve as an advisor and partner to the CEO, COO, and other key leaders to ensure sustainable, long-term value creation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a strategic advisor to the CEO, COO, and other stakeholders.</li><li>Lead all aspects of <strong>finance, accounting, tax, and treasury</strong> functions, including non-financial areas as assigned.</li><li>Foster interdepartmental collaboration, ensuring alignment across sales, operations, IT, and other functions.</li><li>Develop and oversee the <strong>annual budgeting</strong> and forecasting processes.</li><li>Utilize data analytics and KPIs to drive insights and enable agile decision-making.</li><li>Manage cash flow, monitor financial covenants, and ensure <strong>GAAP-compliant financial reporting</strong>.</li><li>Oversee risk management initiatives and enhance financial controls to safeguard assets.</li><li>Partner with the leadership team to evaluate business performance and lead efforts on innovation and cost control.</li><li>Engage and coach a high-performing finance team, ensuring succession planning aligns with future goals.</li><li>Build and maintain relationships with external auditors, investors, and lenders.</li><li>Manage all aspects of <strong>public reporting</strong> to ensure compliance and transparency.</li><li>Oversee IT strategy in collaboration with IT teams to support business data and system integration.</li></ul><p><br></p><p><br></p>
<p><strong>Are you ready to take charge and lead the financial strategies of a growing organization? Bring your expertise and passion for driving impactful outcomes in a role that not only challenges but also rewards growth, innovation, and leadership.</strong></p><p><br></p><p><strong>Position Overview</strong></p><p>As the Financial Controller, you will spearhead our client's financial operations and deliver accurate, actionable insights to the executive team. You will direct accounting functions, implement operational efficiencies, and optimize financial systems to support business objectives. You’ll pave the way for smarter decision-making through meticulous analysis, budgeting, forecasting, and financial reporting. If you're driven by excellence and thrive on creating value, this is the role for you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Optimize Cash Flow: </strong></p><ul><li>Develop and deliver insightful sales analyses, daily cash flow projections, and comparison reports, empowering smarter business decisions. Execute daily funds transfers, EFTs, wires, and cash flow management strategies that align with organizational priorities.</li><li>Create and enforce financial policies and procedures for seamless operational results.</li></ul><p><strong>Lead Budget Preparation:</strong></p><ul><li>Oversee yearly budgets and manage monthly updates within the ERP system, ensuring alignment with organizational goals.</li></ul><p><strong>Strengthen Internal Controls:</strong></p><ul><li>Establish and monitor internal controls to safeguard company assets against fraud and theft.</li><li>Streamline accounting processes and bridge communication gaps for improved financial tracking.</li></ul><p><strong>Deliver Reports With Precision:</strong></p><ul><li>Prepare weekly, monthly, and yearly financial statements, P& Ls, and audit-ready reporting.</li><li>Ensure adherence to government reporting deadlines for uncompromised compliance.</li></ul><p>B<strong>uild and Manage Teams:</strong></p><ul><li>Recruit, train, and collaborate with accounting staff to nurture a high-performing team.</li><li>Facilitate regular staff meetings to align performance and operational excellence.</li></ul><p><strong>Engage With Stakeholders:</strong></p><ul><li>Foster relationships with department heads, clients, external auditors, and financial institutions to ensure transparency and strong communication.</li></ul><p><strong>Career Growth Opportunities</strong></p><p>Our client is deeply invested in your professional growth. Through daily in-person interaction, you’ll gain the leadership experience to supercharge your financial expertise, enhance decision-making capabilities, and scale into strategic roles. By joining this growing organization, you’ll fast-track your career trajectory in an environment that equips you for executive success.</p><p><br></p><p><br></p><p> </p>
<p>Robert Half is partnered with a leading food manufacturing organization who is looking to hire an Accounts Receivable Specialist to their growing team. This is a full time permanent position located in the Mississauga area. Reporting to the Controller, the Accounts Receivable Specialist will be responsible for;</p><p>- Monitor and manage the accounts receivable ledger, ensuring timely and accurate processing of invoices and receipts</p><p>- Review aging reports regularly and prioritize accounts for collection efforts based on payment terms and risk</p><p>- Proactively contact customers via phone, email, and written correspondence to follow up on past-due invoices and resolve payment delays</p><p>- Maintain positive customer relationships to facilitate prompt resolution of payment issues while upholding professional communication standards</p><p>- Post payments in the ERP system and prepare bank deposits</p><p>- Investigate and resolve disputes related to deductions</p><p>- Work closely with internal teams (e.g. sales and finance departments) to address and resolve customer concerns effectively</p><p>- Perform trade spend analysis</p><p>- Prepare weekly and monthly accounts receivable reports and provide updates to management on the status of outstanding payments</p><p>- Maintain thorough and accurate records of all collection activities, communications, and payment arrangements for audit or review purposes</p><p>- Post journal entries and support the Controller with Month End close procedure</p><p>- Identify opportunities to streamline and improve the accounts receivable and collection processes</p><p><br></p>
We are looking for an organized and customer-focused Service Coordinator to join our team on a contract basis in Surrey, British Columbia. In this role, you will be the primary liaison between customers and field technicians, ensuring seamless communication and efficient service delivery. This position is ideal for someone who excels in scheduling, multitasking, and providing exceptional support to both clients and team members.<br><br>Responsibilities:<br>• Serve as the main point of contact for customers, providing updates on service work orders and addressing inquiries or issues with attention to detail.<br>• Coordinate and assign work orders to field technicians, ensuring tasks are completed on time and within budget.<br>• Maintain accurate and up-to-date service records, including timesheets, work orders, and compliance documentation.<br>• Develop and manage daily schedules for field technicians, adjusting priorities as needed to accommodate emergencies or high-priority tasks.<br>• Order and track necessary parts and equipment, collaborating with vendors to ensure timely delivery and cost efficiency.<br>• Monitor and ensure technician compliance with health, safety, and environmental procedures during daily check-ins and check-outs.<br>• Collaborate with subcontractors and other team members to resolve on-site challenges and ensure operational efficiency.<br>• Continuously review and improve scheduling, dispatch, and procurement processes to enhance service delivery.<br>• Support administrative tasks and share expertise with team members to foster collaboration and improve overall performance.
<p>Robert Half is partnering with a client in search of an experienced Bookkeeper to join their team. If you have a passion for numbers, meticulous attention to detail, and thrive in a hands-on accounting role, this could be the opportunity for you!</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Manage all aspects of full-cycle bookkeeping: accounts payable, accounts receivable, bank reconciliations, and journal entries</li><li>Process payroll and maintain accurate payroll records</li><li>Prepare monthly financial reports and assist with general ledger maintenance</li><li>Ensure timely and accurate reconciliation of accounts</li><li>Prepare and file sales tax reports and ensure compliance with government regulations</li><li>Collaborate with management to provide reporting and analysis of financial data</li><li>Support the preparation for year-end audits or reviews as requested</li><li>Maintain organized and accurate financial records and documentation</li></ul>
<p>We’re seeking a dedicated Customer Service Representative in <strong>Edmonton</strong> to assist Albertans with government program information and application support. This role requires empathy, strong communication, and professionalism in managing challenging calls.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle inbound calls from Albertans about government programs and applications.</li><li>Provide clear info on eligibility, deadlines, and program impacts.</li><li>Address concerns with empathy and professionalism.</li><li>Guide callers through FAQs and application steps.</li><li>Accurately document calls in SharePoint and other systems.</li><li>Collaborate with the team for consistent service.</li><li>Support clients facing language or cognitive challenges.</li><li>Follow call center protocols and meet call volume targets.</li><li>Ensure all interactions comply with organizational standards.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This Contract-to-permanent position offers an exciting opportunity to support our claims department and provide exceptional service to our members. If you thrive in a fast-paced environment and enjoy multitasking, this role could be the perfect fit for you.<br><br>Responsibilities:<br>• Prepare a variety of claims-related documents, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process financial transactions on claims files, such as payments for appraisal fees, glass claims, and police report fees.<br>• Assist the Total Loss team by preparing and sending Proof of Loss documents to facilitate claim resolution.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate and dispatch property damage claim files to legal representatives when required.<br>• Organize, sort, and distribute incoming correspondence to ensure timely processing.<br>• Make outbound calls to members to collect First Notice of Loss details for new claims submitted after hours or online.<br>• Handle inbound calls as needed, ensuring callers are directed efficiently to the appropriate department or resource.
<p>We’re seeking a compassionate Customer Service Representative based in <strong>Edmonton</strong> to handle inbound calls from Albertans, assisting with government program applications and inquiries. This role requires strong communication, empathy, and adaptability to support clients navigating social services.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage high-volume inbound calls, providing accurate information.</li><li>Assist with government program applications (e.g., disability tax credits).</li><li>Address client concerns with patience and empathy.</li><li>Accurately document interactions in SharePoint.</li><li>Explain program details, answer FAQs, and guide application processes.</li><li>Maintain up-to-date knowledge of relevant programs and deadlines.</li><li>Ensure calls comply with organizational standards.</li><li>Collaborate with the team to resolve complex issues.</li></ul><p><br></p>
We’re looking for an organized, adaptable, and resourceful Administrative Assistant to join our team and keep our operations running smoothly. If you’re the type of person who can juggle multiple tasks, anticipate needs before they arise, and keep calm under pressure—you might be exactly who we need. What You’ll Do: Provide day-to-day administrative support to the team and leadership. Manage calendars, schedule meetings, and coordinate travel arrangements. Prepare documents, reports, and presentations. Answer and direct calls, emails, and inquiries in a detail oriented manner. Maintain and organize electronic and paper filing systems. Assist with event planning, staff coordination, and office supply management. Support projects with data entry, research, and other administrative tasks.
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
<p> Are you a bold, strategic thinker with a passion for fast-paced challenges? We’re not just building partnerships—we’re reinventing how businesses connect with customers. As a leading force in the live goods industry, we’re growing quickly and looking for an Account Manager – Sales who’s ready to move faster.</p><p><br></p><p>This isn’t your typical desk job. You’ll be at the heart of the action—leading customer accounts with energy, precision, and hustle. You’ll shape solutions on the fly, drive sales with insight and instinct, and navigate the dynamics of a competitive marketplace with confidence.</p><p><br></p><p>If you thrive where creativity meets complexity, and you’re fired up by the chance to make a tangible impact every single day—read on.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Own the customer relationship—serve as the go-to point of contact, trusted advisor, and growth partner.</li><li>Manage and expand sales with large retail partners (big-box and national chains) in the live goods/horticulture sector.</li><li>Translate business needs into actionable plans, then execute with focus and flair.</li><li>Dig into data and market intel to uncover new sales opportunities.</li><li>Collaborate across teams (Sales, Logistics, Merchandising, Marketing) to deliver seamless service and execution.</li><li>Build smart strategies, pitch innovative solutions, and ensure programs run smoothly.</li><li>Stay ahead of trends, competitors, and industry shifts—bringing fresh insights to the table.</li></ul><p><br></p><p><strong>You’ll Thrive Here If You Are</strong></p><ul><li>A natural relationship-builder who can think like a customer and act like an entrepreneur.</li><li>Energized by fast-moving environments and shifting priorities—change is your fuel.</li><li>Exceptionally organized but never rigid—you know how to pivot.</li><li>Data-savvy with a sharp business instinct.</li><li>Driven by a growth mindset and ready to make an impact every day.</li></ul>
<p>We are looking for an organized and approachable Receptionist to join our team in Beaverton, Ontario. This is a long-term contract position, ideal for someone who thrives in a dynamic and collaborative environment. The successful candidate will play a key role in ensuring smooth office operations while providing exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors, ensuring a welcoming and detail-oriented front office presence.</p><p>• Manage incoming calls, handling 10-15 calls per hour on a multi-line phone system.</p><p>• Sort, distribute, and deliver mail efficiently to the appropriate departments.</p><p>• Perform basic clerical tasks such as photocopying, filing, and organizing documents.</p><p>• Collaborate closely with the administrative team to support office operations.</p><p>• Provide minor administrative support to team leads as needed.</p><p>• Maintain and update schedules, assisting with appointment coordination.</p><p>• Ensure the reception area remains tidy and organized at all times.</p>
<p>We’re seeking a detail-oriented and organized <strong>Receptionist</strong> to join our team in <strong>Edmonton</strong> on a contract basis. As the first point of contact for visitors and clients, you'll help ensure smooth front desk operations and provide excellent customer service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors and clients</li><li>Answer and direct calls and emails</li><li>Maintain a tidy, welcoming reception area</li><li>Schedule appointments and manage meeting rooms</li><li>Perform admin tasks: filing, data entry, document handling</li><li>Ensure compliance with company policies (e.g., vaccination checks)</li><li>Support meetings/events with setup and coordination</li><li>Monitor office supplies and restock as needed</li><li>Participate in training and collaborate on front desk improvements</li></ul><p><br></p>
We are looking for a Bilingual French Collections Specialist to join our team in North York, Ontario. In this Contract-to-Permanent position, you will play a key role in managing collections processes to ensure accurate billing and timely recovery of outstanding funds. This role offers an excellent opportunity to leverage your bilingual communication skills in a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Conduct both inbound and outbound collections calls to recover overdue payments.<br>• Manage billing and reporting tasks, ensuring all activities are completed within established deadlines.<br>• Address vendor inquiries promptly and provide accurate information.<br>• Maintain and update customer files regularly to ensure all data remains accurate and current.<br>• Follow up on past-due accounts and document all interactions and outcomes in the system.<br>• Accurately record customer payments and ensure they are properly reflected in relevant reports.
<p>Vous êtes passionné(e) par le service à la clientèle et aimez travailler dans un environnement chaleureux et collaboratif ? Notre client, une entreprise bien établie desservant les marchés du Québec et de Toronto, est à la recherche d’un(e) <strong>Représentant(e) du service à la clientèle</strong> pour rejoindre son équipe dynamique !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Entrer avec précision environ 50 commandes clients par jour</li><li>Gérer les commandes du début à la fin</li><li>Communiquer avec les clients par courriel et par téléphone pour confirmer les détails, résoudre les problèmes et fournir des mises à jour</li><li>Collaborer avec les autres départements pour assurer un traitement efficace et rapide des commandes</li><li>Maintenir des dossiers précis et à jour dans le système</li></ul>
<p>Vous êtes un(e) professionnel(le) de la vente axé(e) sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un(e) <strong>Représentant(e) des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><br></p><p><br></p><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul><p><br></p>
