<p>Our client is looking for a Customer Success Specialist to join their team in Ottawa, Ontario. This is a long-term contract position where you will play a key role in delivering exceptional service and building strong relationships with our clients. If you are passionate about ensuring customer satisfaction and have a knack for problem-solving, we want to hear from you.</p><p><br></p><p><strong>This is a remote opportunity.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Serve as the primary point of contact for customers, addressing inquiries and resolving issues in a timely and detail-oriented manner.</p><p>• Utilize customer relationship management (CRM) tools to track and manage client interactions effectively.</p><p>• Collaborate with internal teams to ensure seamless communication and delivery of services to clients.</p><p>• Handle billing-related inquiries, ensuring accuracy and providing clear explanations to customers.</p><p>• Assist in the setup and use of financial and operational software such as ADP and Epic, providing guidance as needed.</p><p>• Monitor and analyze customer feedback to identify areas for improvement and recommend solutions.</p><p>• Support sales initiatives by identifying opportunities for cross-selling or upselling services.</p><p>• Manage customer complaints, ensuring they are resolved to the satisfaction of all parties involved.</p><p>• Provide training and support to clients on the use of relevant software and tools.</p><p>• Maintain detailed records of customer interactions and follow up to ensure all concerns are addressed.</p>
<p>Our client, a leading industrial distribution company with a strong legacy and commitment to innovation, is seeking a Territory Manager to join their dynamic sales team. This is an exciting opportunity for a motivated sales professional with a strong background in industrial consumables to build lasting customer relationships, deliver technical solutions, and contribute to the continued growth of a trusted brand.</p><p><br></p><p>As a Territory Manager, you will be responsible for driving sales and gross margin growth across your assigned region. You will promote a wide range of industrial consumables including cutting tools, precision instruments, abrasives, coolants, band saw blades, hand tools, and accessories. The successful candidate will thrive on delivering customer value through relationship building, product knowledge, and strategic account management.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Sales & Account Management</strong></p><ul><li>Achieve or exceed annual sales targets for product lines (Groups 1000–5999).</li><li>Develop customer-specific sales plans, identifying growth opportunities.</li><li>Actively prospect and build strong, long-term customer relationships.</li><li>Deliver value-based solutions through product expertise and strong communication.</li><li>Ensure consistent and timely updates in CRM (Tour de Force) including customer profiles, contact details, decision-makers, and competitor analysis.</li><li>Promote the company’s Tool Room Management Systems, including cabinet and vending solutions.</li></ul><p><br></p><p><strong>Customer Engagement & Territory Development</strong></p><ul><li>Spend at least 4 hours daily in face-to-face client interactions.</li><li>Plan travel and customer visits efficiently; minimize in-office time.</li><li>Promote showroom visits and introduce new product features and benefits.</li><li>Schedule joint sales calls with supplier reps to deepen product penetration and awareness.</li></ul><p><strong>Quotations & Sales Support</strong></p><ul><li>Manage quotations above $1,500 with appropriate documentation and follow-ups.</li><li>Track pricing agreements, coordinate with management on updates, and maintain professional proposal presentations.</li><li>Collaborate with customer service partners to ensure seamless client support.</li><li>Assist with collections, complaints, returns, and warranty resolution.</li></ul><p><strong>Supplier & Internal Collaboration</strong></p><ul><li>Forge strong relationships with manufacturer/supplier representatives.</li><li>Share customer insights to help optimize inventory and stocking decisions.</li><li>Attend all sales meetings, product training sessions, and branch reviews.</li><li>Support onboarding of new staff and contribute to team learning.</li></ul><p><br></p><p><strong>Continuous Improvement</strong></p><ul><li>Follow internal ISO work instructions and contribute to the NCR process (corrective/preventive actions).</li><li>Make recommendations to improve service, efficiency, or reduce costs.</li><li>Stay current on product knowledge through self-directed and formal learning.</li></ul><p><br></p><p><br></p>
<p>Are you a recent graduate looking to kickstart your career in a dynamic and rewarding environment? If so, we have the ideal opportunity for you! We are seeking motivated and detail-oriented individuals to join our team as a <strong>Customer Support Specialist</strong>. This role is perfect for new grads who are eager to develop their skills, contribute to company success, and grow in a collaborative and professional setting. If you're ready to take the first step in building your career, we encourage you to apply.</p><p><strong>Job Responsibilities:</strong></p><p>As a <strong>Customer Support Specialist</strong>, you will:</p><ul><li>Serve as the first point of contact for customers, </li><li>Handle incoming customer and colleague requests via multiple communication channels, including email and telephone.</li><li>Resolve customer questions and confirm order details promptly and accurately.</li><li>Process orders and manage quotas effectively.</li><li>Provide support to the Sales Team, ensuring smooth operations.</li><li>Accurately maintain customer records and information.</li><li>Collaborate with other departments to share relevant information and enhance productivity.</li><li>Manage confidential data and information with integrity.</li><li>Participate in project-based activities aimed at improving department processes and strategies.</li><li>Meet daily KPI targets to ensure goals are achieved.</li><li>Assist with additional responsibilities as needed.</li></ul><p><br></p>
<p>Our client based in Chilliwack, a well-established manufacturing company in the recreational vehicle industry, is seeking a Business Development Representative to join their growing team. This role is ideal for a customer-focused individual who thrives in a fast-paced environment and enjoys building relationships, generating leads, and guiding clients through the sales process.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Engage with prospective customers via phone, email, and showroom appointments</li><li>Provide detailed product information and address customer questions or concerns</li><li>Generate and follow up on leads through prospecting, networking, and events</li><li>Participate in trade shows, rallies, and promotional events to showcase products</li><li>Support customers throughout the sales cycle, including handling objections and negotiating terms</li><li>Collaborate with internal teams to ensure a seamless customer experience</li></ul>
We are looking for an experienced field marketing manager to take on a 12-month contract opportunity (hybrid) focused on driving regional marketing impact in doit être autorisé à travailler au Must be authorized to work in doit être autorisé à travailler au Must be authorized to work in Canada. This position is ideal for someone who thrives in fast-paced environments, is passionate about marketing strategy, and enjoys working closely with sales to influence growth and revenue outcomes. <br> As a key member of the Canadian marketing team, you will lead and execute multi-channel marketing programs aligned with core business objectives. Your work will involve collaborating across departments, managing high-impact campaigns, and directly contributing to lead generation and brand presence in priority markets. <br> Responsibilities: • Industry Marketing Strategy: Develop and refine strategic marketing plans in collaboration with global and regional stakeholders to support priority industries and business segments. • Demand Generation: Own and execute inbound marketing initiatives in partnership with sales development, digital, and content teams to generate experience in leads and fill the sales pipeline. • Campaign Management: Lead the planning and rollout of integrated campaigns across email, digital, webinars, and both in-person and virtual events - aligning with broader customer acquisition and revenue goals. • Market Engagement: Manage local activations, partnerships, and industry association programs to boost brand visibility and nurture customer relationships. • Sales Enablement: Work closely with sales teams to design and activate marketing programs that support sales objectives and maximize ROI. • Cross-Functional Coordination: Act as a liaison between regional marketing and internal functions such as sales programs, digital, operations, and analytics to ensure seamless execution. • Performance Analysis: Monitor, report, and optimize marketing effectiveness by analyzing campaign metrics, pipeline performance, and return on investment. • Budget Management: Oversee marketing spend for assigned campaigns and provide strategic insights to ensure efficient use of resources.
We are looking for a meticulous and organized Contracts Administrator to oversee the preparation, review, and management of contracts and related documentation. In this role, you will collaborate closely with sales and executive teams to ensure accurate handling of customer agreements, renewals, and product databases. This position requires a highly focused individual with a strong background in contract management and administrative processes.<br><br>Responsibilities:<br>• Manage maintenance contract renewals by reviewing, calculating, and issuing renewal invoices at least 90 days prior to expiry, while coordinating with the Sales team to address customer inquiries.<br>• Work with the Sales team to generate accurate pricing, quotations, and responses to customer product or licensing questions.<br>• Oversee sales order processing by verifying purchase orders, issuing license keys, and updating product databases with license and maintenance information.<br>• Maintain and update the product database to reflect changes such as new products, system migrations, or license adjustments, ensuring proper documentation and accurate status updates.<br>• Create, review, and revise software license agreements, supplements, and addendums in collaboration with executive management.<br>• Ensure customer contracts and agreements are thoroughly evaluated, highlighting acceptable and unacceptable terms, and providing recommendations to executive management.<br>• Support the invoicing process by ensuring accurate preparation of sales and maintenance invoices and coordinating with the finance team for proper posting.<br>• Keep detailed records of all contracts, renewals, and invoices, ensuring proper documentation and accessibility for team members.<br>• Assist with compliance and regulatory requirements by reviewing contracts and maintaining adherence to company standards.
<p>Our well established manufacturing client located in the Kawarthas' is looking for their next Costing Manager to help support their Accounting Team and growing organization and you will working in great work environment that promotes work/life balance and with a supportive Manager </p><p><br></p><p>Key Functions:</p><p><br></p><p>• Support month-end and year-end closing activities related to cost and inventory accounting</p><p>• Drive budgeting, forecasting and financial analysis related to costs.</p><p>• Provide cost analysis for pricing decisions, product line profitability, and margin improvement.</p><p>• Develop, implement and monitor cost standards for products and operations.</p><p>• Conduct BOM and routing reviews to align with actual production processes</p><p>• Track inventory movements and ensure accurate costing of WIP and finished Goods</p><p>• Support Sales Analyst with development of a Pricing Calculator</p><p><br></p>
<p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
<p>We are looking for a detail-oriented Sr. Data Entry Clerk to join our team in Toronto, Ontario. This long-term contract position offers an exciting opportunity to contribute to key projects and initiatives while collaborating with cross-functional teams. The successful candidate will use their expertise to manage data, analyze trends, and provide valuable insights to support organizational goals.</p><p><br></p><p>Responsibilities:</p><p>- Conduct analysis to support to payments initiatives and projects</p><p>- Manage and provide recommendations for product pricing including support and analysis</p><p>- Collaborate with cross functional teams (including Product, Finance, Sales, Service, Operations, Technology, Risk, Legal, Compliance, etc.) to identify solutions that address pricing considerations and align with business goals</p><p>- Utilize critical thinking and analytical skills to identify issues and trends.</p><p>- Coordinate systems and operations to ensure product queries are effectively investigated and resolved.</p><p>- Ensure product compliance in accordance with regulations, product management frameworks, and firm control standards, including conducting product reviews.</p><p>- Collect and analyze metrics related to product pricing to inform decision-making, including evaluation of tooling, costs, and socialization efforts</p><p>- Monitor product performance metrics, conduct P& L analysis, and deliver regular performance reporting including insights, trends, and analysis.</p><p>- Participate in planning sessions, contribute ideas and insights, and assist in executing pricing initiatives to ensure timely and successful project launches.</p><p>- Update internal tracking reports on a weekly/monthly basis.</p><p>- Attend meetings and training as required.</p>
<p>Our client in the construction industry are looking for a skilled Contract & Risk Analyst to join their team. In this role, you will be responsible for managing contract reviews, negotiating terms, and ensuring compliance with legal and regulatory standards. The ideal candidate will bring a strong understanding of contract administration, excellent analytical skills, and the ability to thrive in a dynamic environment.</p><p><br></p><p><strong>Role Responsibilities</strong></p><ul><li>Reviews terms and conditions of bid documents, contracts (service/maintenance agreements, modernization agreements, new installation/construction agreements), and change orders.</li><li>Negotiates and approves contract terms with sales representatives and customers</li><li>Supports projects and initiatives that have regulatory, legal or operational risk implications</li><li>Advises departments and customers of contractual rights and obligations</li><li>Administers completion of insurance and bond request forms, as needed</li><li>Assists regional and branch representatives in drafting and issuing demand letters to non-paying customers, and negotiating settlements of unpaid accounts and early contract cancellations</li><li>Reviews and revises national agreements, preparing contract review guidance documents for internal use, and conducting research into legislative updates and other contract-related industry trends, as required</li><li>Involvement with legal notice of delinquent AR issues and resolution of same with the branches</li><li>Performs other legal research and administrative duties to support and assist in Legal, Compliance, Contracts & Risk Administration, as assigned</li></ul>
<p><strong>Office Administrator - 12 MONTH CONRACT MATERNITY LEAVE</strong></p><p><br></p><p>We are seeking a highly organized and detail-oriented Office Administrator with Bookkeeping Experience to join our team. This role combines front desk responsibilities with essential bookkeeping tasks, including accounts receivable (AR) backup, accounts payable (AP), credit card receipts, logistics paperwork for shipments, and employee timecard/timesheet support. The ideal candidate will have excellent customer service skills, proficiency in bookkeeping software, and the ability to multitask in a fast-paced office environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>Reception Duties:</p><ul><li>Greet and assist visitors, clients, and employees in a professional and friendly manner.</li><li>Answer and direct phone calls, emails, and other inquiries efficiently.</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Maintain a clean, organized, and welcoming reception area.</li><li>Schedule and coordinate appointments, meetings, and office events.</li></ul><p>Accounts Payable (AP):</p><ul><li>Review and process vendor invoices using the 3-way matching process (matching purchase orders, receipts, and invoices).</li><li>Verify invoice accuracy, resolve discrepancies, and obtain necessary approvals before processing payments.</li><li>Maintain vendor records and ensure timely payments while adhering to company policies.</li><li>Reconcile vendor statements and assist in resolving outstanding balances or disputes.</li></ul><p>Accounts Receivable (AR) & Backup Support:</p><ul><li>Serve as a backup for the AR team by assisting with billing and payment processing as needed.</li><li>Monitor outstanding receivables and follow up on overdue accounts.</li><li>Assist in preparing AR reports and reconciling discrepancies.</li></ul><p>Support for Logistics with Cross-border Shipments:</p><ul><li>Prepare and process shipping documentation, including Bills of Lading (BOLs), packing slips, and customs paperwork.</li><li>Working together with internal departments (operations, customer service, and shipping) to ensure smooth deliveries and provide high level of customer service experience</li><li>Maintain accurate records of shipping transactions and ensure compliance with company and regulatory requirements.</li><li>Assist in resolving shipping discrepancies or delays by coordinating with carriers and vendors.</li></ul><p>Employee Timecards/Timesheets & Payroll Support:</p><ul><li>Data entry for hourly employees timesheet for payroll processing</li><li>Tracking sick days, sales trip, and vacation requests in company calendar</li></ul>
We are looking for a detail-oriented Accounting Specialist to join our team in Ottawa, Ontario. In this Contract-to-Permanent position, you will play a key role in managing financial operations and ensuring accuracy in accounting processes. This role offers an opportunity to work with high volumes of transactions and contribute to a growing company’s financial success.<br><br>Responsibilities:<br>• Perform reconciliations for visa transactions and intercompany accounts to ensure accuracy and compliance.<br>• Manage high-volume accounts payable processes, including invoice verification and payment processing.<br>• Prepare comprehensive sales summaries and provide supporting documents for supplier payments.<br>• Process credit card applications and handle related inquiries efficiently.<br>• Assist in the preparation of year-end financial reports and produce income statements.<br>• Oversee collections and billing activities to optimize cash flow.<br>• Handle visa statements and ensure proper documentation for financial records.<br>• Collaborate with team members to maintain the accuracy and integrity of accounting data.
<p>An established and growth-oriented energy company is seeking a Marketing Accountant to support the full cycle of marketing accounting activities across a diversified portfolio that includes both operated Oil & Gas properties and non-operated Gas and LNG interests. This position offers a high level of visibility across finance, commercial, and operations, making it ideal for an adaptable and solutions-focused professional with strong attention to detail and a passion for improving processes.</p><p><br></p><p>This is a hands-on role where your ability to manage complexity, work cross-functionally, and provide accurate and timely reporting will be essential to the company's operational and financial success.</p><p><br></p><p><br></p><p>Key Responsibilities</p><p><br></p><ul><li>Process and reconcile complex marketing and purchaser statements, ensuring accuracy and timely payment coordination</li><li>Perform detailed pipeline balancing and inventory valuation for multiple commodities</li><li>Prepare netback calculations for Oil, Gas, NGL, and LNG streams to support internal reporting and decision-making</li><li>Manage invoicing for LNG sales and oversee related revenue accounts receivable</li><li>Record and reconcile related party transactions in accordance with internal policies</li><li>Act as the primary accounting liaison for the Commercial team to ensure commodity transactions and transportation agreements are accurately reflected</li><li>Interpret and apply terms from various commodity marketing and transportation agreements to ensure accounting compliance</li><li>Work collaboratively with the Production Accounting team to support timely revenue recognition and reporting</li><li>Identify opportunities to enhance processes, tools, and internal controls related to marketing accounting</li></ul>
<p>As a crucial part of the management group, your role will concentrate on offering strategic financial advice and ensuring conformity with fiscal regulations to achieve our goals, boost sales and increase profitability. Answering directly to the company's CFO and working closely with the General Manager of the Instrument Transformer Division, you will be answerable for organizing the fiscal tasks including financial planning, budgeting, predicting, control and analysis.</p><p><br></p><p><strong>Your Contributions:</strong></p><p>· Provide support to the management team through accurate, timely, data-driven insights and reports to aid important business decisions. </p><p>· Initiate and supervise the entire financial plan supporting the company's short and long-term targets– for example, revenue growth, profitability and cash supervision. </p><p>· Aid in the continuous enhancement of financial guidelines, methods, reports, and planning processes.</p><p>· Direct the budgeting and foreseeing procedures to ensure precise financial projections; track the achievement of goals with department heads. </p><p>· Supervise the monthly financial statement closure process and coordinate the timely and accurate preparation/review of the monthly financial report packages for the management and other stakeholders. </p><p>· Alongside the General Manager, approve sales price, CapEx, OpEx and financial T/C’s, taking into account the financial goals. </p><p>· Scrutinize and analyze manufacturing costs and identify chances for cost reduction and efficiency enhancement. </p><p>· Work together with other Finance teams and internal departments to gather/share information necessary to support financial results. </p><p>· Lead and mentor finance team members while building a culture of high performance, continuous improvement, and professional growth.</p><p><br></p>
<p><strong>Plant Controller Opportunity in Burlington: Career Growth, Learning, and Onsite Collaboration</strong></p><p><br></p><p>Are you ready to elevate your career in a dynamic manufacturing environment? We are teaming up with an industry-leading organization to find a highly skilled Plant Controller who thrives on leadership, collaboration, and financial acumen.</p><p>This is not your average Plant Controller role – it’s an opportunity to be a key business partner to the General Manager, influence an entire site’s financial success, and drive impactful business decisions. If you're looking for a chance to maximize your career growth, gain advanced learning experiences, and work alongside a top-tier team, this role is perfect for you.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li>Career Advancement: Drive site-wide financial strategies with a company that values personal and professional growth.</li><li>Learning Opportunities: Gain hands-on experience through working directly with industry leaders while staying at the forefront of best practices in finance and manufacturing operations.</li><li>Onsite Collaboration: Embrace a collaborative work environment where strong partnerships across departments drive success.</li><li>Competitive Compensation Plan: Our client offers a generous compensation package including base salary, performance bonus, health benefits, defined benefit pension plan and 3-4 weeks paid vacation.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Financial Leadership: Manage all accounting, budgeting, reporting, and financial analysis activities for the site, all while ensuring compliance and safeguarding assets.</li><li>Strategic Planning & Analysis: Lead the preparation of financial statements, budgets, and detailed analyses to assess business performance and identify areas for improvement.</li><li>Operational Support: Work closely with department heads and General Management to ensure budget variances are explained and properly controlled.</li><li>Standard Compliance: Ensure all internal, external, and governmental audits are completed successfully while upholding the organization's quality and safety systems.</li><li>Team Leadership: Direct and develop the accounting team, delivering coaching, training, and performance evaluations to nurture success within the department.</li></ul><p><br></p><p><strong>More About This Opportunity</strong></p><p>This team fosters a high-performing culture where employees are challenged, supported, and empowered to grow. In this role, you’ll build lasting collaboration with cross-functional teams, including Operations, IT, Sales, and Customer Service, as well as maintain contact with the company's 20+ plants across North America to stay ahead of industry trends.</p><p><br></p>
<p>We are looking for a dedicated Billing and Collections Specialist to join our team in Waterloo, Ontario. In this role, you will oversee key aspects of accounts receivable, ensuring accurate billing, efficient collections, and seamless data management. This position offers an opportunity to contribute to process improvements while collaborating with cross-functional teams to maintain high standards of financial operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review and validate customer contract details and ensure accurate contract data migration into company database, covering both new agreements and renewals.</li><li>Manage contract updates in database, including billing modifications, and draft customer communications as required.</li><li>Process, track, and reconcile daily customer payments and deposits.</li><li>Collaborate with the Accounts Receivable associate to support collection efforts, striving to meet organizational goals while maintaining strong customer relationships.</li><li>Efficiently handle high-volume email correspondence via a shared inbox, ensuring effective prioritization.</li><li>Uphold compliance with internal documentation standards and requirements.</li><li>Perform regular reconciliations to maintain data accuracy between multiple softwares. Partner with Customer Service and Sales Operations teams to address any discrepancies.</li><li>Identify opportunities for process improvement within billing and collections functions and recommend enhancements.</li></ul>
We are looking for a detail-oriented Financial Analyst to join our team on a long-term contract basis. This role involves analyzing financial data, preparing detailed reports, and providing insights to support strategic decision-making within the healthcare industry. Based in Markham, Ontario, this hybrid position offers a dynamic work environment with opportunities to collaborate across teams.<br><br>Responsibilities:<br>• Perform comprehensive analyses of financial data, including sales, expenses, and revenue trends, to identify key insights.<br>• Develop and maintain financial models, reports, and tools to support forecasting and strategic planning efforts.<br>• Monitor financial performance by comparing actual results to budgets and forecasts, investigating variances, and recommending corrective actions.<br>• Assist in preparing annual budgets and forecasts by analyzing historical data and identifying relevant financial trends.<br>• Create dashboards and reports to facilitate decision-making and collaboration among cross-functional teams.<br>• Prepare accurate and compliant financial reports for management, internal stakeholders, and external parties.<br>• Conduct ad-hoc financial analyses and support special projects to address specific business challenges or opportunities.<br>• Ensure all financial activities adhere to regulatory requirements and company policies, maintaining high standards of accuracy and transparency.
<p>We are looking for an experienced Senior Accountant to join our team on a long-term contract basis in Toronto, Ontario. This role offers a unique opportunity to contribute to the organization’s financial operations while gaining exposure to exciting projects. The position is initially for a 12-month term, with the possibility of extension depending on project needs. Work Model is Hybrid.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and reconcile account balances to ensure accuracy and compliance with financial standards.</p><p>• Manage balance sheet reconciliations, ensuring timely and accurate reporting.</p><p>• Process and post journal entries, maintaining the integrity of the general ledger.</p><p>• Support the month-end closing process by preparing financial statements and reports.</p><p>• Reconcile interim and year end physical inventory counts to the general ledger, determines the source of discrepancies and ensures proper corrections are completed.</p><p>• Prepares and remits provincial sales taxes monthly for all entity companies and ensures any necessary year end adjustments are made.</p><p>• Provide backup support for ongoing projects and assist in fulfilling additional accounting duties.</p><p>• Support year-end external audit.</p><p><br></p>
<p><strong>THE ROLE:</strong></p><p>Our client is seeking an experienced Tax Manager for a three-month contract to support key tax compliance and strategic tax initiatives. In this role, you will draw on your expertise to manage complex taxation projects that include:</p><ul><li>Overseeing state tax compliance, including sales tax, income tax, property tax, franchise tax, and gross receipts tax.</li><li>Preparing and reviewing year-end tax schedules for corporate reporting, ensuring compliance with U.S. tax regulations, including provisions and transfer pricing.</li><li>Providing leadership in tax forecasting, liability analysis, and cross-border transaction strategies, including withholding requirements for entities operating outside the U.S.</li><li>Contributing to tax restructuring initiatives, such as tax pool reorganization and debt restructuring, and supporting integration across multiple operating entities.</li><li>Conducting tax research as necessary and assisting with licensing agreements to ensure compliance with current U.S. tax laws and regulations.</li></ul><p>You will play a key role in driving forward tax planning and compliance efforts while the organization finalizes its mid-year and Q3 financial objectives.</p><p><strong>ABOUT YOU:</strong></p><p>You are a results-driven tax professional with a demonstrated history of success managing highly complex tax issues. You have broad knowledge of U.S. tax compliance and a proven ability to implement strategies for improving tax efficiency while meeting all regulatory requirements. You thrive in dynamic, deadline-driven environments and excel at problem-solving, strategic planning, and collaboration across teams.</p><p><strong>WHAT'S ON OFFER?</strong></p><p>Join our client's team, earn a competitive wage, make a significant impact to the company, contribute to the growth of the organization, and enhance your professional experience. If you're looking to join a collaborative finance team, lead and develop others then please apply today for immediate consideration! Join the team and be part of the journey towards success.</p>
<p>Notre client est actuellement à la recherche d’un(e) Représentant(e) du service à la clientèle<strong> </strong> pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un(e) professionnel(le) orienté(e) vers le service à la clientèle, doté(e) d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif.</p><p>Les candidats ayant une expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile seront considérés comme des atouts majeurs.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat(e) retenu(e) sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul><p><br></p><p><br></p>
<p>Our Global Manufacturing client is looking for a detail-oriented and strategic Controller to join their team in Richmond Hill, Ontario. In this role, you will oversee all aspects of financial management, including reporting, compliance, and planning, while ensuring the efficient operation of accounting processes. As a key leader, you will collaborate with various departments to provide insights that drive business performance and manage financial risks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the full accounting cycle, including month-end processes, journal entries, and financial reporting, to ensure compliance with accounting standards.</p><p>• Prepare and present monthly financial results during operational review meetings, offering insights into key performance metrics.</p><p>• Act as the primary liaison for external audits, tax compliance, and periodic bank reviews, ensuring all reporting obligations are met.</p><p>• Manage and optimize financial systems and processes to streamline and standardize accounting operations.</p><p>• Oversee and mentor finance and accounting staff, providing constructive feedback and conducting annual performance reviews.</p><p>• Monitor and manage customer credit exposure, inventory liability, and expense control to mitigate financial risks.</p><p>• Maintain fixed asset records and track capital expenditures against approved budgets.</p><p>• Implement and uphold internal controls to identify and address potential financial risks.</p><p>• Develop rolling financial forecasts, including weekly profit and loss updates and cash flow projections, to support strategic decision-making.</p><p>• Collaborate with department leaders to prepare annual budgets, including sales projections, labour analysis, and expense planning.</p>
<p>Robert Half is partnering with a client to find a skilled Accounts Receivable Analyst who can manage essential AR functions with precision and efficiency. If you're detail-oriented and ready to contribute to a high-performing team, this opportunity may be the perfect fit for you.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Manage the setup and maintenance of customer invoice files for streamlined access and recordkeeping</li><li>Oversee accurate posting and entry of invoices, utilizing both manual methods and electronic invoicing systems in accordance with department protocols</li><li>Proactively follow up with delinquent accounts to secure payment commitments, including amounts and timeline</li><li>Generate, review, and distribute accounts receivable reports on a regular basis</li><li>Support month-end and year-end closing processes related to accounts receivable, ensuring accuracy and compliance with deadlines</li><li>Collaborate with sales and customer teams to resolve billing discrepancies and maintain positive relationships</li><li>Mentor junior members of the accounts receivable team, offering training and guidance to support their professional growth</li><li>Other duties as required</li></ul>
<p>We are seeking a dedicated and experienced <strong>Spa Operations Manager</strong> to oversee the daily operations of our premium spa facility. The ideal candidate will bring a strong background in spa or wellness management, exceptional leadership skills, and a passion for delivering outstanding guest experiences. In this role, you'll lead and inspire a team of skilled professionals while ensuring exceptional service standards, operational efficiency, and revenue growth. Fluency in both English and Mandarin is a critical requirement for this position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the daily operations of the spa, including staff scheduling, service delivery, and customer service.</li><li>Recruit, train, supervise, and evaluate spa therapists, aestheticians, and concierge personnel.</li><li>Ensure a safe, clean, and calming environment compliant with health and safety regulations.</li><li>Oversee inventory management, ordering supplies and products as necessary.</li><li>Handle guest feedback and complaints professionally, maintaining high standards of customer satisfaction.</li><li>Develop and execute marketing strategies and spa promotions to drive business growth and revenue.</li><li>Monitor and analyze Key Performance Indicators (KPIs) and establish performance goals for the team.</li><li>Ensure all services are delivered in alignment with the company's standards and protocols.</li><li>Oversee booking systems for a seamless client experience, from check-in to checkout.</li><li>Collaborate with senior management to create and manage budgets, forecasts, and financial reports.</li><li>Stay updated on spa trends, wellness innovations, and industry best practices.</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We’re recruiting for two <strong>Operations & Distribution Coordinators</strong> to join a well-established consumer goods and distribution company. These roles are full-time, Monday to Friday, and offer the opportunity to grow your skills in a supportive, fast-paced environment. One role will focus on <strong>Inbound logistics</strong> and the other on <strong>Outbound coordination</strong>.</p><p><strong>What You’ll Do</strong></p><ul><li>Enter and process orders accurately and on time</li><li>Create and maintain SKUs for new products</li><li>Coordinate inbound and outbound logistics, including trucking schedules and container shipments</li><li>Work closely with sales, buyers, and warehouse teams to ensure smooth distribution</li><li>Track orders and provide updates to internal stakeholders</li><li>Support with documentation, scheduling, and reporting using Excel, SharePoint, and other systems</li><li>Assist in ensuring packaging, production, and shipment requirements are met (e.g., shrink wrap, labeling)</li></ul><p><br></p>
<p><strong>Join a Supportive & Collaborative Team in a Hybrid Environment!</strong></p><p>Are you passionate about excellence in financial management? Do you believe that financial stability is key to driving organizational growth and success? Our client shares your vision and we invite you to bring your expertise to our client's team as <strong>Controller. </strong>With over 70 locations across Canada, our client is a leader in their industry. Their supportive and collaborative culture has fostered an environment where people love coming to work every day and knowing they’re making a meaningful impact.</p><p><br></p><p><strong>What Makes Them Unique</strong></p><ul><li><strong>Collaborative & Supportive Culture</strong>: They value teamwork, innovation, and shared success. You’ll join a team that works closely together and supports one another to achieve our mission.</li><li><strong>Hybrid Flexibility</strong>: While this role is primarily on-site at their Oakville head office, they offer hybrid work so you can enjoy the best of both worlds.</li><li><strong>A Positive Work Environment</strong>: Be part of a workplace where people genuinely enjoy working together and contributing to our shared goals.</li></ul><p><strong>About the Role: </strong></p><p>As the Controller, you’ll oversee financial operations and play a pivotal role in driving the company's continued success. Reporting directly to the CEO, you’ll be responsible for a wide range of financial management responsibilities, focused on the company's mission while maintaining robust fiscal health.</p><p><br></p><p><strong>Key responsibilities include:</strong></p><ul><li>Guiding Franchise Partners and their bookkeepers on basic financial matters, including POS and QuickBooks.</li><li>Collaborating with the procurement team on inventory management.</li><li>Supervising sales data exports from in-house systems to accounting software.</li><li>Managing vendor payments and franchisee accounts receivable.</li><li>Ensuring tax compliance, filing, planning, and reporting.</li><li>Overseeing payroll and employee records for our office team.</li><li>Handling full-cycle accounting, including Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), reconciliations, and month/year-end closings.</li><li>Developing and presenting financial statements, forecasts, variance analyses, and cash flow projections to support strategic decision-making.</li><li>Improving financial policies and processes as needed.</li><li>Coordinating and managing the budgeting process while controlling expenses.</li></ul><p><strong>Why You’ll Love Working Here:</strong></p><ul><li>You’ll join a team rooted in <strong>collaboration, purpose, and positivity</strong>.</li><li>Our employees consistently highlight our <strong>supportive culture and the joy of coming to work</strong>.</li><li>You’ll enjoy <strong>hybrid flexibility</strong>.</li><li>You’ll make a real impact by contributing to an organization whose mission improves lives every day.</li></ul><p><br></p>
