We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
<p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
<p>Are you a builder at heart — someone who thrives at the intersection of operations, partnerships, and growth? We are looking for a versatile Business Operations & Growth Lead to support a fast-moving AI team that’s scaling both its product footprint and commercial presence.</p><p><br></p><p>This role blends hands-on operational leadership with client and partner engagement, making it ideal for someone who enjoys switching between execution, strategy, and relationship-building. You will work closely with senior leadership to streamline internal systems, support sales and partnership initiatives, and help shape the operational backbone of a growing tech organization.</p><p><br></p><p><strong>What You Will Do</strong></p><ul><li>Support sales and partnership initiatives — including lead follow-up, proposals, contracts, and client onboarding.</li><li>Build and maintain strong relationships with key customers, vendors, and strategic partners.</li><li>Oversee vendor contracts, HR administration, and compliance for a growing public tech environment.</li><li>Develop lightweight systems and processes (CRM, dashboards, templates) to enhance efficiency.</li><li>Prepare presentations, investor materials, and partner communications alongside the executive team.</li><li>Contribute to budget tracking, project planning, and cross-functional coordination.</li><li>Lead planning and logistics for company and partner events such as demos, hackathons, and investor days.</li></ul><p><br></p><p><br></p>
<p>Senior Director, Marketing and Sales</p><p>Our client, a prominent leader in the insurance and financial planning sector, is seeking a dynamic Senior Director, Marketing and Sales to drive growth and member engagement across Ontario and Atlantic Canada. With a commitment to trusted advisory support, innovative marketing strategies, and a highly collaborative culture, this organization partners with professionals to provide exceptional insurance and retirement planning solutions.</p><p>Position Overview</p><p> As the Senior Director, Marketing and Sales, you will lead a large, high-performing advisory team with a mandate to grow the insurance and retirement planning portfolio. This role is ideal for a strategic sales leader who also embraces thoughtfully integrated marketing initiatives and a passion for building lasting member relationships.</p><p>Key Responsibilities</p><ul><li>Develop and execute integrated strategies for sales, advisory, and marketing initiatives designed to boost member engagement, drive insurance sales, and strengthen brand loyalty.</li><li>Lead and mentor a team of more than 18 advisors and manage two Directors, fostering operational excellence and a culture of compliance, consistency, and outstanding service.</li><li>Actively participate in key sales conversations, coaching teams, collaborating cross-functionally with product, service, and education teams, and shaping the organization’s narrative and overall member experience.</li><li>Champion alignment between marketing, sales, and advisory support to advance business development, member acquisition, and retention goals.</li></ul><p><br></p>
We are looking for a detail-oriented General Ledger (GL) Accountant to join our team in Oro-Medonte, Ontario. In this role, you will play a pivotal part in ensuring the accuracy of financial records and supporting key accounting processes. The ideal candidate will bring strong analytical skills, a commitment to precision, and the ability to work effectively both independently and collaboratively.<br><br>Responsibilities:<br>• Monitor billing activities to identify discrepancies and implement corrections as necessary.<br>• Review daily margin reports to ensure accuracy and reliability of financial data.<br>• Reconcile bank accounts on a regular basis to maintain accurate financial records.<br>• Prepare and post month-end journal entries in compliance with accounting standards.<br>• Complete account reconciliations and generate related financial reports.<br>• Process and reconcile biweekly payroll journal entries to ensure accuracy.<br>• Support both internal and external audit processes by providing requested documentation.<br>• Perform intercompany account reconciliations and resolve discrepancies.<br>• Calculate and review commissions payable, ensuring alignment with sales reporting.<br>• Contribute to special projects and take on additional tasks as required.
<p><strong>Job Title: Operational Finance Manager / Controller</strong></p><p><strong>Location: </strong>Vaughan / Concord, ON (Hybrid – 4 days onsite, 1 day remote<strong>)</strong></p><p><strong>Duration: </strong>3 Months Contract (potential for extension)</p><p><br></p><p><strong>Overview:</strong></p><p>Our client is an entrepreneurial company experiencing rapid change and growth. They are seeking a proactive Operational Finance Manager / Controller to lead finance initiatives and support ongoing transformation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee financial planning, budgeting, and reporting, with a focus on cost accounting and inventory management across multiple SKUs</li><li>Analyze operational and sales performance; provide insights by SKU, channel, and retailer</li><li>Support ERP (NetSuite) implementation and process improvements</li><li>Partner with cross-functional teams, including commercial, operations, and supply chain, etc.</li><li>Conduct profitability analysis, drawing meaningful insights from financial and operational data, and clearly communicate the company’s financial story to leadership</li><li>Provide guidance in demand planning, market trends analysis, cost of goods sold (COGS), and bill of materials management</li></ul>
<p>Robert Half is partnering with a retail-focused client to hire a detail-oriented Buyer. This role is ideal for someone with an analytical mindset, a keen interest in retail trends, and outstanding organizational skills, all dedicated to maximizing merchandise performance and elevating the customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze sales metrics—such as sell-through rates, top sellers, inventory levels, and overall sales trends—across assigned business areas.</li><li>Identify underperforming inventory and recommend actionable solutions to address sales gaps.</li><li>Drive business growth by replenishing best-selling items and expediting shipments for high-demand products.</li><li>Track and report on season-to-date inventory trends to guide future planning initiatives.</li><li>Conduct regular store visits and collaborate with store managers to gain insights into customer preferences, shopping behavior, and areas for improvement.</li><li>Research current market trends to source and recommend compelling merchandise that appeals to customers.</li><li>Prepare vendor meetings with robust data analysis, thorough trend research, and clear delivery strategies.</li><li>Work closely with vendors and retail teams to deliver product knowledge sessions and related programs.</li><li>Manage inventory processes, including transfers, consolidations, and facilitating return-to-vendor activities.</li><li>Ensure merchandise quality by evaluating product design, materials, and durability to mitigate potential issues.</li></ul><p><br></p>
<p>Under the general direction of the Procurement Manager, the Demand Planner is responsible for working alongside the Manager to ensure inventory accuracy at all three facilities. This includes receiving purchase orders and actively monitoring on-hand inventory levels to track changes and ensure optimal stock is maintained to meet customer orders and demands.</p><p><br></p><p>General Responsibilities:</p><ul><li>Responsible for following company policies</li><li>Maintains knowledge of and executes all Company Policies and Procedures as required by the organization and other regulatory agencies</li><li>Maintains and represents a professional and positive image for the Companies at all times</li><li>Functions as a team member</li><li>Performs other related duties as assigned, including holiday relief</li></ul><p>Key Responsibilities</p><ul><li>Develop and maintain accurate demand forecasts using historical data, market trends, and customer insights</li><li>Monitor inventory levels and recommend replenishment strategies to minimize stockouts and overstock situations</li><li>Collaborate with purchasing and sales teams to align forecasts with promotional activities and seasonal cycles</li><li>Analyze sales data and supply chain metrics to identify opportunities for improvement</li><li>Maintain demand planning systems and tools, ensuring data integrity and usability</li><li>Prepare regular reports and present insights to management</li></ul><p>Inventory & Supply Chain Coordination</p><ul><li>Monitor inventory levels across all branches and recommend optimal stock levels to meet service targets</li><li>Coordinate with procurement and logistics teams to ensure timely replenishment and minimize excess inventory</li><li>Identify and mitigate supply risks by developing contingency plans for critical products</li><li>Track supplier lead times and adjust planning parameters accordingly</li></ul><p>Data Analysis & Reporting</p><ul><li>Generate weekly and monthly demand planning reports, including forecast accuracy, inventory turnover, and service level metrics</li><li>Conduct root cause analysis for forecast variances and inventory discrepancies</li><li>Use ERP and planning tools to maintain master data accuracy (e.g., lead times, safety stock, reorder points)</li></ul><p>Continuous Improvement & Strategic Initiatives</p><ul><li>Identify opportunities to improve forecasting processes, tools, and data quality</li><li>Lead or support projects related to supply chain optimization, digital transformation, or sustainability in feed sourcing</li><li>Stay informed on industry trends, customer behavior, and regulatory changes that may impact demand</li></ul><p>Other Responsibilities</p><ul><li>Responsible for receiving purchase orders in the company system, ensuring accuracy and timely entry.</li><li>Responsible for ensuring accuracy of receiving records and backup documentation by reconciling them with purchase orders and verifying landed cost calculations.</li><li>Responsible for assisting in monthly inventory counts and requesting spot counts when necessary.</li><li>Responsible for reconciling physical count of inventory with amount showing in company system and investigating all discrepancies.</li><li>Responsible for ensuring that any damaged or misplaced inventory items are accounted for and handled according to company processes.</li><li>Responsible for ensuring compliance with internal policies and procedures and external regulations</li></ul>
We are looking for an experienced Senior Financial Analyst to join our team in Etobicoke, Ontario. In this critical role, you will oversee financial planning and analysis, ensuring accurate monthly reporting, forecasting, budgeting, and strategic planning. You will collaborate closely with key stakeholders to provide insightful financial commentary and support decision-making processes that drive business success.<br><br>Responsibilities:<br>• Prepare comprehensive monthly financial reports, rolling forecasts, and annual budgets to support organizational goals and strategic planning.<br>• Conduct in-depth financial analysis, including cost and sales variance evaluations, and provide actionable insights to functional leaders.<br>• Develop and maintain financial models for cash flow management, capital expenditures, and valuation processes.<br>• Track and analyze key performance metrics, ensuring alignment with organizational objectives and communicating findings to management.<br>• Collaborate with the General Manager and corporate leadership to ensure high-quality financial plans and forecasts are achieved.<br>• Manage credit and collections processes for Canadian operations, ensuring effective cash flow management.<br>• Support mergers, acquisitions, and investment projects by conducting financial analysis and due diligence.<br>• Provide system-related input to enhance FP& A processes and improve financial reporting capabilities.<br>• Assist in preparing financial data for board meetings and executive presentations.<br>• Execute various ad hoc financial projects, including evaluation of capital expenditure initiatives and M& A opportunities.
<p><strong>Join a team where your expertise drives impact and your career grows.</strong></p><p>Our client is a global manufacturing and distribution organization and is seeking an experienced <strong>Controller</strong> to lead the accounting operations and ensure financial accuracy and compliance. This is an <strong>onsite role in Oakville, Ontario</strong>, offering the opportunity to collaborate closely with cross-functional teams and contribute to strategic decision-making.</p><p><br></p><p>As a key member of the leadership team, you will manage the <strong>full accounting cycle</strong>, oversee financial reporting, and support audits, while fostering a culture of collaboration and continuous improvement.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li><strong>Career Growth:</strong> The organization will invest in your development through mentorship, training, and opportunities to advance into the CFO position.</li><li><strong>Competitive Compensation:</strong> Enjoy a comprehensive package that reflects your experience and contributions.</li><li><strong>Collaborative Environment:</strong> Work onsite with a dynamic team where your insights shape business success.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Manage the full accounting cycle, including <strong>accounts receivable, accounts payable, and general ledger activities</strong>.</li><li>Prepare and analyze <strong>monthly financial statements and reports</strong>.</li><li>Conduct <strong>bank reconciliations</strong> for Canadian, U.S., Yen, and Euro accounts.</li><li>Review <strong>profit and loss statements</strong>, overhead accounts, and balance sheets for accuracy.</li><li>Maintain exchange schedules and prepare monthly banking reports.</li><li>Oversee <strong>machine sales registrations</strong>, ensuring title and ownership security.</li><li>Approve purchase orders and monitor collections.</li><li>Supervise <strong>payroll processing and benefit remittances</strong>, including expense reimbursements.</li><li>Coordinate <strong>year-end audit preparations</strong> and address audit requirements.</li><li>Support <strong>lease documentation and financing agreements</strong> with financial institutions.</li></ul><p><strong>Perks & Benefits</strong></p><ul><li><strong>Generous Performance Bonus </strong>based on personal and company performance</li><li><strong>Comprehensive Health Coverage</strong> (medical, dental, vision, critical care and life insurance)</li><li><strong>Pension Plan</strong> with employer contributions</li><li><strong>Professional Development Support</strong> (training programs, certifications)</li><li><strong>Paid Time Off</strong> including vacation, personal days, and holidays</li><li><strong>Employee Wellness Programs</strong></li><li><strong>Onsite Collaboration</strong> in a modern, team-focused environment</li><li><strong>Career Advancement Opportunities</strong> within a growing organization</li></ul><p><br></p>
We are looking for a motivated Customer Service Representative to join our team in Thornhill, Ontario. This contract-to-permanent position offers an opportunity to contribute to a dynamic service-oriented environment while providing exceptional support to our members. The ideal candidate will excel in administrative tasks, communication, and multitasking within a fast-paced setting.<br><br>Responsibilities:<br>• Prepare and manage various forms and correspondence related to claims, including letters to members and third-party reports.<br>• Process payments on claims files, covering appraisal fees, glass claim invoices, and police report charges.<br>• Assist the Total Loss team by generating and distributing Proof of Loss documents to expedite claim settlements.<br>• Request official reports such as police and fire incident reports to support claims investigations.<br>• Coordinate the dispatch of PD claim files to legal representatives as required.<br>• Organize and distribute incoming correspondence efficiently and accurately.<br>• Make outbound calls to members to gather First Notice of Loss details for new claims reported after-hours or online.<br>• Handle inbound calls when necessary, routing them to the appropriate departments based on business needs.
<p>Our client in the professional services sector is currently seeking an experienced Controller to support them for an 18-month contract engagement.</p><p><br></p><p>Reporting to the CFO, your responsibilities will include:</p><p><br></p><p>• Oversee daily financial operations including accounts payable, accounts receivable, project analysis and treasury management.</p><p>• Identify and drive process improvements. Develop and implement financial policies & procedures and ensure alignment with organizational strategic goals.</p><p>• Collaborate with other functional leads to support operational and strategic initiatives.</p><p>• Identify and mitigate operation and financial risks, implement and monitor internal controls to safeguard company assets.</p><p>• Ensure compliance with corporate policies and regulations; maintain current knowledge of applicable standards & regulation and communicate updates to stakeholders.</p><p>• Prepare regular management reports, consolidated finance statements in accordance with ASPE, and produce ad hoc reports as required.</p><p>• Coordinate budget and forecast preparation.</p><p>• Conduct financial analysis, monitor trends to provide insights for decision-making and track budget variances.</p><p>• Manage external and internal audits, including responding to auditor requests.</p><p>• Oversee monthly sales and use tax, NR4 withholding tax and annual tax filings.</p><p>• Lead and mentor finance staff, fostering professional development and team cohesion.</p><p>• Performing other responsibilities as required.</p><p><br></p><p><br></p>
<p>Notre client est actuellement à la recherche d’un Représentant du service à la clientèle<strong> </strong>pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un professionnel orienté vers le service à la clientèle, doté d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat retenu sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul>
<p>Our client, a global leader in the agriculture industry, is seeking an <strong>AP Customer Service Representative</strong> to support Accounts Payable operations in <strong>Calgary</strong>. This long-term contract role focuses on resolving escalated AP issues through analysis and collaboration with internal teams and vendors.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Resolve escalated AP issues through detailed analysis and research</li><li>Use AP systems such as SAP and PeopleSoft to identify and correct payment discrepancies</li><li>Review aged payables, coordinate refunds, and resolve open payment items</li><li>Collaborate with internal teams and vendors to meet service level agreements</li><li>Communicate invoice, payment, and check status updates to stakeholders</li><li>Support process improvements and additional operational needs</li></ul><p><br></p>
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
<p>Are you an experienced Receptionist looking for a flexible, short-term opportunity over the holiday season? Robert Half is seeking a friendly, professional Receptionist for a temporary assignment providing holiday coverage during December and January. This is a great way to gain new industry experience, and bridge employment between longer-term opportunities.</p><p><br></p><ul><li>Greet and direct visitors and clients in a courteous, professional manner</li><li>Manage incoming calls and route them appropriately</li><li>Handle mail distribution, shipping, and receiving</li><li>Support scheduling for staff as needed</li><li>Perform administrative tasks (filing, data entry, document preparation)</li><li>Maintain the reception area to ensure a welcoming, organized environment</li><li>Assist with other office support duties as assigned</li></ul><p><br></p>
<p>Our client is seeking a Development Accountant to support the Finance team for a 6 month contract. This is an opportunity where the contract can be extended or converted into a permanent full-time role.</p><p><br></p><p>Reporting to the CFO and Controller your responsibilities will include:</p><p><br></p><p>• Complete all time-sensitive deliverables accurately, including draw processing, deposit collections, and sales reconciliations.</p><p>• Conduct bank reconciliations on a timely basis and ensure the closure of each period efficiently.</p><p>• Record GST and Utilities refund cheques and assist with filing GST and Empty Homes Tax.</p><p>• Assist in the preparation of monthly project updates and reports on project budgets, tracking and reporting on budget variances.</p><p>• Liaise with the development team, vendors, and other staff as required.</p><p>• Liaise with Project QS & lenders to provide project cost information and review draft reports.</p><p>• Prepare monthly working papers.</p><p>• Ensure invoice amounts are within contract values.</p><p>• Process Journal Entries as required.</p><p>• Reach out to lenders for BA/CDOR rates and assist with registering HPO and Travelers.</p><p>• Enter statements of adjustments on closings and general contractor invoices.</p><p>• Ensure all invoices are properly coded, and development fees are accurately calculated and paid promptly.</p><p>• Process cheques and EFT payments to vendors.</p><p>• Assist with preparation of ad hoc reports, special projects, responsibilities, and other duties as assigned by the Manager.</p><p>• Assist with the year-end audit.</p><p><br></p><p><br></p>
We are looking for a detail-oriented and welcoming Receptionist to join our team on a contract basis in Vancouver, British Columbia. In this role, you will be the first point of contact for visitors, ensuring a positive and organized experience. You will also handle various administrative tasks and support departments with clerical duties as needed. This is an in-person position with regular weekday hours from 8 AM to 5 PM.<br><br>Responsibilities:<br>• Welcome and assist guests, clients, and vendors upon arrival, ensuring they are directed to the appropriate person or meeting room.<br>• Perform administrative tasks such as filing, data entry, and handling incoming and outgoing mail.<br>• Coordinate meeting room bookings, ensuring rooms are prepared with necessary materials and equipment.<br>• Maintain a clean and organized reception area and ensure office supplies are adequately stocked.<br>• Provide general clerical support to various departments, including scheduling appointments and managing calendars.<br>• Answer incoming calls and direct them to the appropriate personnel or department.<br>• Assist with the preparation and distribution of documents and materials as required.<br>• Handle inquiries from visitors and staff courteously and with attention to detail.<br>• Use tools such as Gmail and Slack to communicate and manage tasks effectively.
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
<p>Vous êtes un professionnel de la vente axé sur les résultats, avec une passion pour le développement de relations clients et une solide connaissance des produits d’assurance collective et de régimes de retraite ? Nous recherchons un <strong>Représentant des comptes</strong> pour rejoindre l’équipe en pleine croissance de notre client, dans le secteur des ventes d’assurance collective et de régimes de retraite.</p><p>Dans ce rôle, vous serez responsable de développer votre propre portefeuille, conclure de nouvelles affaires et proposer des solutions personnalisées adaptées aux besoins uniques de chaque client. Si vous excellez dans un environnement dynamique, orienté client, et que vous avez fait vos preuves dans la vente de services financiers, nous aimerions vous rencontrer !</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Identifier et poursuivre de nouvelles opportunités d’affaires dans les secteurs de l’assurance collective et des régimes de retraite</li><li>Comprendre les besoins des clients et proposer des solutions personnalisées</li><li>Rédiger et présenter des propositions convaincantes pour conclure de nouvelles ententes</li><li>Développer et entretenir des relations solides avec les décideurs, courtiers et partenaires</li><li>Se tenir informé(e) des tendances du marché, des changements réglementaires et des innovations produits</li><li>Gérer efficacement l’ensemble du processus de vente, de la prospection à la conclusion</li></ul><p><strong>Ce que nous offrons :</strong></p><ul><li>Salaire de base compétitif + <strong>commissions et primes liées à la performance</strong></li><li>Possibilités d’avancement et de développement professionnel</li><li>Environnement de travail dynamique et collaboratif</li><li><strong>Régime d’avantages sociaux complet</strong> – assurance santé, dentaire, et plans de retraite</li><li>Encadrement et outils pour favoriser votre réussite</li></ul>
<p>Notre client, une entreprise dans le domaine de l'outillage, est à la recherche d'un représentant interne passionné par les relations avec les clients et les activités commerciales pour rejoindre leur équipe dynamique à Candiac. Ce rôle offre l'opportunité de contribuer activement à la croissance de l'entreprise en assurant une communication efficace avec les clients et en soutenant le processus de vente. Si vous avez une expérience en vente interne et directe, ainsi qu'une aptitude pour la négociation et la résolution de problèmes, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><p>• Établir des relations solides avec les clients en répondant à leurs demandes par téléphone ou par courriel.</p><p>• Identifier les besoins des clients et proposer des solutions adaptées à leurs attentes.</p><p>• Préparer des devis et fournir des informations détaillées sur les produits et services.</p><p>• Collaborer avec les représentants externes et les gestionnaires de comptes pour soutenir la finalisation des contrats.</p><p>• Surveiller les comptes clients, effectuer des suivis sur les paiements et produire des rapports sur les ventes.</p><p>• Négocier les prix et les modalités tout en répondant aux objections ou aux préoccupations des clients.</p><p>• Résoudre efficacement les problèmes des clients pour garantir leur satisfaction et leur fidélité.</p><p>• Maintenir à jour les informations dans les outils de gestion comme Salesforce pour suivre les performances et générer des rapports.</p><p>• Participer à l'amélioration continue des processus de vente et des relations avec les clients.</p>
<p>Nous recherchons un réceptionniste pour rejoindre l'équipe de notre client dans le domaine de la distribution en gros à Saint-Laurent. Ce poste contractuel vise à fournir un soutien essentiel en remplaçant un congé maladie. Vous serez la première personne de contact pour nos visiteurs et collaborateurs, assurant une gestion efficace des communications et des tâches administratives.</p><p><br></p><p>Responsabilités:</p><p>• Accueillir les visiteurs et répondre à leurs demandes de manière professionnelle.</p><p>• Réorienter les appels téléphoniques vers les départements appropriés.</p><p>• Gérer les tâches administratives courantes telles que la photocopie et l’impression.</p><p>• Maintenir l’espace de réception organisé et accueillant.</p><p>• Fournir un soutien administratif ponctuel aux équipes internes.</p><p>• Assurer une communication fluide entre les visiteurs et les membres du personnel.</p><p>• Respecter les procédures internes pour la gestion des documents et des appels.</p><p>• Collaborer avec les collègues pour garantir un service efficace et harmonieux.</p><p>• Identifier et résoudre rapidement les problèmes liés à l’accueil ou aux tâches administratives.</p>
<p>Nous recherchons un commis au crédit minutieux et proactif pour rejoindre l'équipe de notre client à Montréal. Ce poste à long terme vous permettra de jouer un rôle clé dans l'évaluation des demandes de crédit, la gestion des comptes clients et l'application des politiques de crédit de l'entreprise. Vous serez essentiel à la protection de la santé financière de l'entreprise tout en garantissant le recouvrement efficace des paiements.</p><p><br></p><p>Responsabilités:</p><p>• Surveiller les comptes clients afin d’identifier les paiements en retard et les problèmes éventuels.</p><p>• Communiquer avec les clients pour résoudre les litiges liés aux factures ou aux paiements.</p><p>• Collaborer avec les équipes de ventes et de finance pour l’approbation des nouveaux comptes.</p><p>• Traiter les commandes des clients, ainsi que les activités liées à la facturation et à l’émission des factures.</p><p>• Assurer le suivi des comptes à recevoir et garantir la collecte rapide des paiements.</p><p>• Réconcilier les comptes clients et résoudre les écarts ou erreurs de facturation.</p><p>• Travailler en étroite collaboration avec les équipes de vente, service à la clientèle et finances pour assurer des opérations fluides.</p><p>• Veiller au respect des contrôles internes et des politiques de l’entreprise dans toutes les activités liées au crédit.</p>
