3 results for Customer Service Specialist in White Rock, BC

Customer Service Representative

Coquitlam, BC
onsite
Temporary
21.85 - 23 CAD / Hourly
We are looking for a Customer Service Representative to join a busy team in Coquitlam, British Columbia on a Contract basis. This role combines front-line customer support with administrative coordination, making it ideal for someone who is organized, responsive, and comfortable managing multiple priorities throughout the day. You will support sales and training-related activities by handling inquiries, maintaining accurate records, preparing customer documents, and helping keep schedules and bookings on track. This is a fully in-office opportunity in a structured environment where strong communication and attention to detail are essential. Responsibilities: • Respond to a high volume of incoming calls and emails, providing timely and effective assistance to customers and internal contacts. • Enter and update client information in internal systems with accuracy, ensuring records remain complete and current. • Coordinate schedules, appointments, and training-related bookings to help maintain an organized daily workflow. • Prepare, issue, and follow up on customer quotations and related documentation in a timely manner. • Support registration and booking activities for equipment training programs using the designated booking platform. • Assist sales representatives by routing inquiries, sharing information, and helping manage customer communication. • Conduct follow-up with customers to confirm details, answer questions, and support a positive service experience. • Perform general office administration tasks that contribute to the smooth operation of the department and broader team.
2026-08-21T00:00:00Z

Member Services Representative

Surrey, BC
onsite
Permanent
58000 - 64000 CAD / Yearly
Our client, a well-established and community-focused financial institution, is seeking an experienced Loan Officer / Member Services Representative to join their team. This is an excellent opportunity for a customer-focused banking professional who enjoys building relationships, providing financial solutions, and delivering exceptional member service. Key Responsibilities<ul><li>Provide lending solutions including personal loans, mortgages, lines of credit, and other consumer lending products.</li><li>Interview members to understand their financial needs and recommend appropriate lending and banking solutions.</li><li>Review loan applications, analyze credit information, and prepare lending recommendations.</li><li>Support members with debt management, financial guidance, and loan servicing.</li><li>Promote and cross-sell a variety of financial products and services to meet member needs.</li><li>Open new accounts and process a variety of financial transactions accurately and efficiently.</li><li>Assist members with everyday banking inquiries while delivering an outstanding customer experience.</li><li>Prepare mortgage renewals, loan modifications, and related documentation.</li><li>Monitor delinquent accounts and work collaboratively with members to establish repayment solutions.</li><li>Maintain compliance with lending policies, regulatory requirements, and internal procedures.</li><li>Participate in branch initiatives that support business growth and member engagement.</li></ul>
2026-08-06T00:00:00Z

IT Support Specialist

Vancouver, BC
onsite
Temporary
20 - 25 CAD / Hourly
On behalf of our client, we are seeking an IT Support Specialist to provide hands-on technical support across end-user technology, Microsoft cloud services, and core IT infrastructure. This role will support employees across office and remote environments, troubleshoot day-to-day technology issues, assist with system administration, and help improve the reliability, security, and efficiency of the IT environment. This contract opportunity has an initial term of 3-months and will work full-time on-site in Vancouver, BC. Key Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support through the IT service desk.</li><li>Troubleshoot hardware, software, operating system, printer, and business application issues.</li><li>Support employee onboarding and offboarding, including devices, accounts, permissions, and licensing.</li><li>Administer and support Microsoft 365, Entra ID, user access, MFA, SSO, and related services.</li><li>Deploy, configure, maintain, and track laptops, mobile devices, and other IT assets.</li><li>Support device management and endpoint administration through MDM tools.</li><li>Assist with cloud and on-premises infrastructure, backups, recovery, and routine system maintenance.</li><li>Support office technology including meeting room equipment, AV systems, and printers.</li><li>Assist with cybersecurity activities such as vulnerability monitoring, phishing simulations, and security awareness initiatives.</li><li>Maintain technical documentation, asset records, and knowledge-base articles.</li><li>Develop scripts and workflow automations using tools such as PowerShell and Power Automate.</li><li>Support networking and connectivity issues across LAN, WAN, VPN, wireless, and related environments.</li><li>Escalate more complex technical issues where appropriate.</li></ul>
2026-08-14T00:00:00Z