<p>Our client a leader in the industrial manufacturing space for 60 plus years has an immediate opening for a Plant Controller. The Plant Controller is vital in ensuring accurate financial reporting, safeguarding company assets, and driving strategies that enhance profitability and operational efficiency. If you are a strategic thinker with strong leadership skills and expertise in financial management, this position offers an excellent opportunity to make a significant impact.</p><p><br></p><p>Responsibilities:</p><p>• Manage monthly, quarterly, and annual financial reporting processes, ensuring compliance with Canadian standards and corporate guidelines.</p><p>• Oversee cost accounting and inventory valuation processes, including standard costing and variance analysis.</p><p>• Lead budgeting, forecasting, and long-term financial planning, delivering insights to improve decision-making.</p><p>• Collaborate with plant leadership to identify opportunities for margin improvement and waste reduction.</p><p>• Ensure adherence to tax regulations, audit requirements, and corporate policies while mitigating financial risks.</p><p>• Support lean manufacturing initiatives by providing financial expertise and analysis.</p><p>• Develop and mentor the finance team, fostering a culture of accountability and continuous improvement.</p><p>• Perform ad hoc financial analysis and reporting as required to support operational needs.</p><p>• Monitor capital management processes to ensure optimal allocation of resources.</p>
<p>Are you a detail-driven accounting professional with expertise in payroll and financial reporting? Are you seeking a dynamic role in Mississauga that offers both growth potential and a collaborative work environment? If so, our client is actively seeking an experienced Bookkeeper/Accountant to join their team!</p><p>About the Company</p><p>Our client is a well-established business located in Mississauga. They are seeking a dedicated accounting professional to play a key role in maintaining accurate financial processes and ensuring compliance with regulatory standards.</p><p>Key Responsibilities:</p><ul><li><strong>Payroll Administration:</strong> Accurately manage weekly payroll for up to 10 employees, including T4 preparation and payroll remittances.</li><li><strong>Accounts Payable/Receivable:</strong> Oversee AP/AR processes to ensure timely and accurate payment to vendors and collection of receivables.</li><li><strong>Reconciliations:</strong> Reconcile bank accounts and general ledger balances on a monthly basis.</li><li><strong>Financial Reporting:</strong> Prepare comprehensive monthly financial statements, including income statements and balance sheets.</li><li><strong>Audit Readiness:</strong> Maintain financial records that are audit-ready up to the trial balance stage.</li><li><strong>Budget and Forecasting:</strong> Generate and analyze financial reports to provide actionable insights for budgeting and forecasting purposes.</li><li><strong>Year-End Compliance:</strong> Collaborate with auditors to ensure compliance with accounting standards during the year-end process.</li><li><strong>Software Proficiency:</strong> Utilize Sage accounting software to maintain accurate financial records and optimize workflows.</li><li><strong>Inventory Management:</strong> Monitor and reconcile inventory to ensure accuracy and proper accounting treatment.</li><li><strong>Detail-Oriented Tasks:</strong> Maintain the highest attention to detail in all financial documentation and reporting processes.</li></ul><p><br></p>
<p>Our client a medium sized Public Accounting Firm is looking for an experienced Audit Senior to join their team in Scarborough, Ontario. In this role, you will oversee the preparation of financial statements and tax filings while ensuring compliance with regulatory standards. This position offers a dynamic opportunity to lead audit engagements, mentor team members, and foster strong relationships with clients.</p><p><br></p><p>Responsibilities:</p><p>• Prepare financial statements for audits, reviews, and compilations in compliance with organizational and regulatory standards.</p><p>• Conduct audits for public companies and provide detailed assessments of financial records.</p><p>• Manage the preparation of various tax filings, including T1, T2, T3, T3010, T4, and T5 forms.</p><p>• Complete regulatory and organizational returns efficiently and accurately.</p><p>• Lead and coordinate audit teams, ensuring effective task allocation and workflow management.</p><p>• Mentor and support team members by fostering a positive learning environment and providing constructive feedback.</p><p>• Plan and prioritize multiple engagements to ensure efficiency and timely completion.</p><p>• Monitor engagement budgets, track variances, and meet time constraints effectively.</p><p>• Communicate effectively with clients to identify service opportunities and build lasting, attentive relationships.</p><p>• Keep stakeholders informed of project progress and address significant issues promptly.</p>
<p>We are looking for an experienced, detail-oriented US Controller to oversee and manage accounting operations, ensuring the accuracy and integrity of financial records. This role requires a strong understanding of financial reporting, and internal control functions for a fast-growing clean-technology organization. The ideal candidate is hands-on, is looking to come in and hit the ground running via standardizing internal controls, SOP, and excels in dynamic environments with a strong background in manufacturing, inventory management, multi-currency operations, ERP implementation, and full-cycle accounting. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Define accounting workflows, approval structures, and system controls.</p><p>• Supervise high-volume AP/AR processes; ensure timely payments and collections.</p><p>• Manage payroll processing and related reporting.</p><p>• Implement process improvements for scalability and accuracy.</p><p>• Lead the full month-end, quarter-end, and year-end closing process.</p><p>• Prepare, analyze, and present US GAAP-compliant financial statements (P& L, Balance Sheet, Cash Flow).</p><p>• Manage general ledger accuracy, account reconciliations, and journal entries.</p><p>• Own corporate cash management, bank reporting, and forecasting.</p><p>• Drive continuous improvement of accounting policies and internal controls.</p><p>• Lead annual audits and ensure timely review completion.</p><p>• Maintain compliance with federal, state, and local regulations.</p><p>• Oversee tax filings, payroll compliance, and regulatory reporting.</p><p>• Oversee inventory accounting including WIP tracking, standard costing, BOM accuracy, cycle counts, and COGS reconciliation.</p><p>• Partner with Operations to analyze production variances, scrap, rework, and throughput efficiencies.</p><p>• Manage foreign currency transactions, revaluations, intercompany accounts, and multi-entity consolidations.</p>
<p>We are seeking a hands-on Financial Controller to lead the finance function for a growing Canadian business operating multiple locations nationally. This role will oversee all financial reporting, analysis, governance, and strategic financial support for the organization. The ideal candidate brings strong technical accounting expertise, experience working with multi-unit operations, and a proactive business partnering mindset. The Controller will liaise closely with senior leadership teams both locally and internationally, and will manage relationships with outsourced service providers for transactional and operational accounting.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><ul><li>Own monthly, quarterly, and annual financial reporting for the Canadian business</li><li>Ensure accuracy and compliance with relevant accounting standards and internal policies</li><li>Prepare balance sheet reconciliations, journal entries, and review outsourced operational accounting work</li><li>Coordinate audit and tax engagements in partnership with external advisors</li><li>Maintain internal controls and support continuous improvement of financial processes</li><li>Lead budgeting, forecasting, and variance analysis</li><li>Provide leadership with insights on business performance, KPIs, and profitability of clinic locations</li><li>Support decision-making through financial modeling and scenario analysis</li><li>Partner with operational leaders to optimize financial outcomes and ensure accountability on budgets</li><li>Oversee cash flow management and working capital requirements</li><li>Review payroll, AP/AR, and revenue recognition processes executed by outsourced providers</li><li>Support expansion initiatives including financial evaluations and integration of new locations</li><li>Ensure accuracy and effectiveness of financial systems and data flows</li><li>Identify and implement opportunities to automate or streamline reporting and accounting processes</li><li>Champion best practices in finance operations</li></ul>
<p>Robert Half is seeking a detail-oriented Staff Accountant for our client. This position offers the chance to play a critical role in their accounting operations and gain exposure across a broad range of financial responsibilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and record journal entries, including accruals, prepaid expenses, and other adjustments, ensuring all entries have proper supporting documentation</li><li>Track capital projects and fixed asset additions, ensuring proper capitalization timing</li><li>Maintain fixed asset records and depreciation schedules</li><li>Contribute to month-end and year-end close processes by preparing detailed schedules, financial reports, and performing in-depth financial statement analysis and reconciliations</li><li>Prepare supporting documentation and schedules to respond to auditor requests</li><li>Assist in the filing of all required business returns and regulatory reporting (e.g., Tax, Workers’ Compensation, Health)</li><li>Support the preparation of financial statements and internal reports</li><li>Maintain accurate, up-to-date records of all financial transactions</li><li>Assist during audits and provide required supporting documentation</li><li>Analyze financial data to identify trends, discrepancies, and opportunities for improvement</li><li>Ensure compliance with internal controls, policies, and procedures</li><li>Support Accounts Payable and Accounts Receivable functions as needed</li><li>Collaborate with cross-functional teams on special projects and process improvements</li><li>Perform other duties as assigned</li></ul><p><br></p>
<p>Are you an accounting professional with strong attention to detail and a passion for working in a fast-paced, customer-focused industry? Our team is seeking an Accounting Administrator to join a leading automotive dealership. In this key role, you will play a vital part in the financial operations and administrative success of the dealership.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, process, and reconcile invoices, purchase orders, vendor payments, and ensure accuracy with dealership policies.</li><li>Maintain deposits, accounts receivable, and petty cash, including daily balancing and proper recordkeeping.</li><li>Conduct account reconciliations, identify discrepancies, and support month-end close processes.</li><li>Perform dealership-specific administrative tasks, support internal and external audits, and ensure compliance with industry regulations and corporate guidelines.</li><li>Collaborate with various dealership departments to seamlessly integrate accounting processes and enhance customer satisfaction.</li></ul><p><br></p>
We are looking for a detail-oriented Accounting Administrator to join our team in Toronto, Ontario. This role is essential for maintaining accurate financial records and supporting the company's accounting operations. The ideal candidate will bring expertise in financial reconciliation, billing, and data management while showcasing strong organizational skills.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions with precision and timeliness.<br>• Reconcile financial accounts to ensure accuracy and resolve any discrepancies promptly.<br>• Prepare and issue invoices, ensuring compliance with company policies and procedures.<br>• Manage and organize billing activities, maintaining detailed records for auditing purposes.<br>• Enter financial data into accounting systems accurately and efficiently.<br>• Handle invoice processing tasks, verifying details and ensuring proper documentation.<br>• Utilize accounting software such as QuickBooks, SAP, and Oracle for financial management.<br>• Generate reports using Microsoft Excel to support financial analysis and decision-making.<br>• Collaborate with team members to streamline accounting processes and improve efficiency.<br>• Maintain confidentiality of financial information and adhere to company standards.
<p>Robert Half is seeking a meticulous and experienced Bookkeeper to join our client’s growing team in Vaughan, Ontario. This is an exceptional opportunity for a reliable professional to work with a diverse portfolio of clients across industries, providing high-impact financial support and strategic guidance.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain accurate and up-to-date financial records, including general ledger entries, reconciliations, and bookkeeping processes.</li><li>Generate, review, and analyze financial statements—including balance sheets, income statements, and cash flow reports—to deliver actionable insights.</li><li>Complete complex account reconciliations, such as bank statements and inter-company transactions, ensuring reliability and accuracy.</li><li>Provide strategic financial advice to clients, assisting with budgeting, forecasting, and performance optimization.</li><li>Administer payroll processes, ensuring accurate calculations and compliance with tax and benefits regulations.</li><li>Support clients with tax preparation tasks, including quarterly and annual filings, adhering to current tax laws.</li><li>Train and guide clients or team members on accounting software platforms like QuickBooks, Xero, and Sage.</li><li>Collaborate closely with clients to address discrepancies and improve financial strategies for their businesses.</li><li>Ensure all financial operations meet local and federal compliance standards.</li><li>Contribute to the improvement of internal bookkeeping procedures and workflows.</li></ul>
<p>We are looking for a proactive and detail-oriented Financial Controller to join our clients leadership team, working directly with the Chief Financial Officer (CFO). This pivotal role will be responsible for overseeing daily financial operations, ensuring timely and accurate financial reporting, and driving cash flow planning, forecasting, and strong internal controls. You will also play an integral role in mentoring both the Finance team and senior management, contributing to our company’s financial stability and long-term growth.</p><p>Key Responsibilities</p><ul><li>Lead cash flow planning, reporting, and forecasting activities to maintain the organization’s financial health.</li><li>Manage banking operations, including the review and approval of financial payments, transfers, and transactions.</li><li>Oversee the month-end close process, ensuring accuracy and timeliness in financial record-keeping.</li><li>Supervise Accounts Receivable, Accounts Payable, and Financial Accounting teams to drive operational efficiency and performance.</li><li>Provide daily coaching, guidance, and performance management to enhance the effectiveness of the Finance team across all business entities.</li><li>Prepare monthly, quarterly, and annual financial statements in accordance with GAAP and maintain robust internal controls aligned with auditing standards.</li><li>Monitor, assess, and optimize financial systems to support current operations and future business growth.</li><li>Collaborate with senior management to deliver actionable financial insights and support various departmental objectives.</li><li>Manage budgeting, financial planning, and analysis processes, providing recommendations for strategic growth and business improvement.</li><li>Lead year-end financial reviews with external auditors, analyze findings, and implement process enhancements as necessary.</li><li>Develop and enforce effective internal controls and corporate policies to protect organizational assets.</li><li>Ensure ongoing compliance with all statutory and legal financial regulations.</li></ul><p><br></p>
<p>We are looking for a detail-oriented and experienced Senior Accountant to join our team in North York, Ontario. In this role, you will oversee key accounting functions, ensuring Auditing and compliance with company and regulatory standards. This position offers the opportunity to contribute to a clients' financial success through meticulous auditing, analysis and reporting.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary client contact during compilation, review, audit and tax engagements, including coordinate, schedule and leading client meetings independently; regular follow up; and timely response to client inquiries. Build and maintain strong relationships with clients, especially with recurring engagements.</p><p>• Ability to take ownership of engagement timelines and deliverables, proactively managing deadlines and expectations; provide regular updates to Managers/Partners.</p><p>• Supervise and support junior staff; delegate tasks effectively to ensure file completion. </p><p>• Schedule and lead team and client planning meetings. </p><p>• Demonstrate strong project management and prioritization skills across multiple engagements, ensuring timely completion of working papers and file sign-offs.</p><p>• Prepare and review financial statements and other client correspondence, with limited edits required.</p><p>• Conduct research using CPA Canada Handbook.</p><p>• Understand and apply appropriate assurance testing procedures based on assertions and risk levels.</p>
<p>Robert Half is proud to partner with an esteemed client in Mississauga who is seeking a skilled and proactive <strong>Controller</strong> to lead their financial operations. This role offers the chance to make a significant impact by overseeing accounting functions, optimizing processes, and collaborating with senior leadership. If you thrive in a fast-paced environment and have a "can-do" attitude, we encourage you to learn more about this exciting opportunity!</p><p><br></p><p>As the Controller, you will be responsible for managing the company’s financial health and playing a pivotal role in ensuring operational success. Key duties include:</p><ul><li>Handling <strong>general accounting tasks</strong> such as managing accounts payable/receivable, performing reconciliations, preparing journal entries, and generating detailed financial reports.</li><li>Leading <strong>monthly, quarterly, and year-end close processes</strong>, guaranteeing deadlines are met and financial records are accurate.</li><li>Creating <strong>budgets</strong>, generating <strong>forecasts</strong>, and performing <strong>financial analysis</strong> to guide organizational decision-making.</li><li>Collaborating directly with the<strong> Senior Leadership and External Partners</strong> to support strategic planning and ensure compliance with audits and tax filings.</li><li>Driving <strong>system optimization projects</strong> while contributing to continuous improvement initiatives to streamline workflows and improve efficiency.</li></ul>
<p>Robert Half is seeking a Senior Staff Accountant for a rewarding career opportunity. This position is ideal for a highly organized and detail-oriented accounting professional who is eager to learn and thrives in collaborative environments.</p><p><br></p><p><strong>Summary of Responsibilities:</strong></p><p>• Prepare Compilation Reports, Financial Statements, and note disclosures for a variety of entities including investment companies, trusts, and charitable foundations.</p><p>• Perform full cycle accounting, including the preparation and filing of personal (T1), corporate (T2), trust and estate (T3), and charity (T3010) tax returns, as well as T4 and T5 forms.</p><p>• Conduct sales tax reporting (GST/HST) and foreign income verification disclosures (T1135).</p><p>• Calculate balances such as Capital Dividend Account (CDA), General Rate Income Pool (GRIP), and Refundable Dividend Tax on Hand (RDTOH).</p><p>• Support payroll processing and remittance of source deductions.</p><p>• Coordinate annual and estimated tax instalments and related government remittances.</p><p>• Review government Notices of Assessment, respond to Requests for Information, and communicate with clients and third parties regarding account files and inquiries.</p><p>• Prepare standard corporate minutes and resolutions.</p><p><br></p><p><br></p>
We are looking for an experienced Controller to oversee financial operations and reporting for our organization in Oakville, Ontario. This role requires a strong leader with expertise in managing global financial processes, ensuring compliance with international standards, and driving efficiency in accounting systems. The ideal candidate will have a proven track record in manufacturing or automotive industries, with the ability to collaborate across diverse teams and jurisdictions.<br><br>Responsibilities:<br>• Manage and coordinate month-end and year-end closing processes for multiple international entities, ensuring timely and accurate financial reporting.<br>• Provide guidance and support to subsidiary accounting teams, including training, process improvement, and performance evaluation.<br>• Develop and enforce consistent accounting policies and procedures in line with organizational standards and regulatory requirements.<br>• Partner with regional finance teams to ensure accurate accruals, reconciliations, journal entries, and resolution of accounting discrepancies.<br>• Oversee intercompany transactions, ensuring proper elimination and consolidation entries for global financial reporting.<br>• Lead the preparation and coordination of documentation to support external audits, maintaining clear communication with auditors.<br>• Ensure compliance with local tax, statutory, and regulatory requirements across various jurisdictions.<br>• Implement improvements in financial systems, enhance data accuracy, and streamline reporting processes through automation.<br>• Contribute to initiatives focused on internal controls, risk management, and corporate governance.<br>• Travel periodically to provide hands-on support to regional finance teams as needed.
We are looking for a detail-oriented Lease Administrator/Analyst to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a pivotal part in managing lease agreements, ensuring compliance with financial terms, and supporting strategic real estate decisions. Your expertise will help maintain accurate data and foster strong relationships with stakeholders, contributing to the success of our operations.<br><br>Responsibilities:<br>• Analyze and interpret commercial lease agreements, amendments, and subleases to ensure compliance and accuracy.<br>• Conduct rent variance analyses and manage timely rent payment processing.<br>• Build and maintain effective relationships with clients, vendors, and landlords to address and resolve lease-related concerns.<br>• Review annual landlord reconciliation statements and real estate tax calculations for accuracy and compliance with lease terms.<br>• Enter, validate, and manage lease-related data within company systems while tracking critical dates.<br>• Audit and review escalations, real estate tax invoices, and landlord statements to ensure proper documentation and adherence to agreements.<br>• Oversee subtenant account management, including billing and collections of third-party tenant rents.<br>• Collaborate on special projects assigned by management to enhance operational efficiency.<br>• Monitor lease portfolios to support strategic business decisions and ensure portfolio-wide data accuracy.
Full-time Remote<br><br>Key Responsibilities:<br><br>• Perform day-to-day bookkeeping tasks, including recording financial transactions, maintaining general ledgers, and reconciling accounts.<br><br>• Prepare financial statements, including balance sheets, income statements, and cash flow statements.<br><br>• Compile financial data for compilation and review engagements, ensuring accuracy and completeness of information.<br><br>• Collaborate with clients to gather necessary documentation and information for compilation engagements.<br><br>• Use of QuickBooks or other bookkeeping software.<br><br>CRA Inquiries:<br><br>• Serve as the primary contact for Canada Revenue Agency (CRA) inquiries.<br><br>• Manage correspondence and submit documentation related to tax inquiries (with oversight).<br><br>Qualifications:<br><br>• Minimum of 5 years of experience in bookkeeping or related field.<br><br>• Proficient in accounting software (e.g., QuickBooks, Excel, etc.).<br><br>• Experience with Caseware would be an asset.<br><br>• Experience with Intuit Profile for tax preparation an asset but not required.<br><br>• Understanding of Canadian tax laws and regulations an asset.<br><br>• Excellent communication skills, both written and verbal.<br><br>• Highly organized, detail-oriented, and able to manage multiple tasks.<br><br>• Proactive and able to work independently with minimal supervision.<br><br>• Familiarity with remote work tools and technologies.<br><br>Here's what you can expect when you join us:<br><br>• Competitive salary based on experience.<br><br>• Health Spending Account, company paid life, dependant life, critical illness insurance & accidental death and dismemberment insurance.<br><br>• LTD (Long-Term Disability) insurance, contributed to by employees.<br><br>• The opportunity to work with a dynamic team and contribute to our growing firm.<br><br>• A highly flexible and family friendly workplace.<br><br>• Continuous learning and professional development opportunities.
We are looking for a meticulous Payroll Clerk to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in supporting the payroll team with year-end activities, ensuring accuracy and compliance in payroll processes. This position requires strong organizational abilities and attention to detail, as you will contribute to maintaining timely and precise payroll outcomes.<br><br>Responsibilities:<br>• Validate payroll data to ensure accuracy and resolve discrepancies promptly.<br>• Perform reconciliations of employee earnings, deductions, and other payroll details.<br>• Assist in preparing year-end tax slips in compliance with Canadian payroll regulations.<br>• Support the payroll team with administrative tasks related to year-end activities.<br>• Review employee information for accuracy and completeness to ensure compliance.<br>• Collaborate with finance and payroll teams to meet strict deadlines.<br>• Utilize accounting software systems to assist in payroll-related processes.<br>• Ensure accurate reporting and compliance with payroll standards and regulations.<br>• Maintain detailed records to support audits and year-end reporting.<br>• Provide assistance in generating reports and documentation as required.
<p>We are looking for an experienced Plant Controller to join our team for a 3-month Contract with potential for extension . In this role, you will play a key part in overseeing financial operations, supporting the General Manager, and ensuring the accuracy of inventory and product costing processes. This position offers an exciting opportunity to contribute to the continuous improvement of manufacturing operations while working closely with corporate teams. Work model is on-site in Vaughan.</p><p><br></p><p>Responsibilities:</p><p>• Manage financial operations for the plant, including budgeting, forecasting, and cost analysis.</p><p>• Ensure accurate product costing and maintain updated bill of materials.</p><p>• Oversee inventory management processes, including annual physical inventory counts and reconciliation.</p><p>• Collaborate with corporate teams to streamline accounts payable and accounts receivable functions.</p><p>• Provide financial insights and support to the General Manager to enhance operational efficiency.</p><p>• Lead initiatives to improve shop floor processes and cost control measures.</p><p>• Act as the primary liaison between the plant and corporate office for financial reporting.</p><p>• Utilize Oracle systems for financial tracking and reporting.</p><p>• Support year-end financial close activities, ensuring compliance with corporate standards.</p><p>• Coordinate with team members across different sites to align financial processes and strategies.</p>
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Markham, Ontario. The ideal candidate will manage accounts receivable operations across multiple companies and currencies, ensuring accurate billing, cash applications, and account reconciliation. This role requires excellent organizational skills, proficiency in financial software, and the ability to collaborate with customers and colleagues globally.<br><br>Responsibilities:<br>• Manage accounts receivable for multiple companies operating in various currencies.<br>• Prepare monthly summary schedules for senior accountants to ensure accurate reporting.<br>• Assess and monitor customer credit limits by utilizing credit reports and other relevant data.<br>• Input invoice information directly into customer platforms as required.<br>• Build and maintain strong relationships with customers across different time zones.<br>• Establish and update customer master files, including tax codes and other essential information.<br>• Process cash postings and create intercompany cash transactions when applicable.<br>• Reconcile accounts regularly and resolve any discrepancies or disputes efficiently.<br>• Develop and maintain weekly collection schedules to ensure timely payments.<br>• Assist in the preparation and participation of year-end audits.
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
