We are looking for a detail-oriented Leasing Administrator to join our team in Toronto, Ontario. In this role, you will provide essential administrative support to ensure the smooth operation of leasing activities. The ideal candidate will possess strong organizational skills and the ability to handle multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to inbound calls, providing exceptional customer service and addressing inquiries efficiently.<br>• Manage outbound communications, ensuring timely follow-ups and accurate information sharing.<br>• Prepare and edit leasing documentation using Microsoft Word, ensuring accuracy and professionalism.<br>• Create presentations and reports using Microsoft PowerPoint to support leasing activities and meetings.<br>• Maintain organized records and files related to leasing transactions.<br>• Collaborate with team members to ensure seamless communication and workflow.<br>• Assist in scheduling appointments and coordinating meetings with clients and stakeholders.<br>• Provide administrative support to leasing managers and other team members as required.<br>• Monitor and update leasing systems to ensure data accuracy and compliance.
<p>We are seeking an experienced <strong>Director of Hospitality & Property Operations</strong> to lead the operational and financial performance of a multi-building residential portfolio. This role is responsible for ensuring smooth day-to-day property management, driving leasing strategies, maintaining compliance with Ontario regulations, and fostering a resident-focused, hospitality-driven environment.</p><p>The ideal candidate will be a strong leader with a proven ability to manage budgets, guide site teams, and deliver exceptional resident experiences. This position plays a key role in shaping community culture while overseeing maintenance, vendor relationships, and customer engagement programs.</p><p><strong>Responsibilities</strong></p><ul><li>Oversee operations for a multi-building residential portfolio, including budgeting, performance tracking, and preventative maintenance programs.</li><li>Maintain high standards for common areas, landscaping, snow removal, waste management, and pest control.</li><li>Develop and execute leasing strategies to maximize occupancy and rental income; manage renewals, notices, and rent adjustments in compliance with Ontario guidelines.</li><li>Address resident concerns promptly and uphold community standards.</li><li>Ensure compliance with RTA, LTB, OHSA, ESA, WSIB, and municipal bylaws; prepare and represent at LTB hearings when required.</li><li>Manage fire and life-safety programs, inspections, and documentation.</li><li>Prioritize work orders, oversee maintenance SLAs, and manage capital projects, procurement, and vendor contracts.</li><li>Prepare monthly financial reports, reconcile deposits, approve invoices, and monitor arrears and collections.</li><li>Lead and mentor site teams, recruit and train staff, and promote a safety-first, resident-focused culture.</li><li>Design and implement programs that enhance resident satisfaction and engagement, driving retention and revenue growth.</li></ul><p><br></p>
