We are looking for a detail-oriented Records Associate to join our team in Toronto, Ontario on a contract basis. In this role, you will play a crucial part in managing and maintaining accurate records while providing general office support. This position is ideal for someone who thrives in an environment that values attention to detail and enjoys working collaboratively.<br><br>Responsibilities:<br>• Organize, maintain, and update physical and digital records to ensure accuracy and accessibility.<br>• Perform receptionist duties, including greeting visitors and handling incoming calls in a courteous manner.<br>• Assist with document preparation, filing, and retrieval to support daily operations.<br>• Coordinate with team members to ensure proper record-keeping practices are followed.<br>• Handle confidential information with discretion and comply with organizational policies.<br>• Conduct regular audits of records to identify discrepancies and implement corrective actions.<br>• Provide general administrative support, such as scheduling meetings and managing office supplies.<br>• Collaborate with other departments to streamline record management processes.<br>• Ensure compliance with industry regulations and standards in all record-related activities.
<p>We are looking for a dedicated AR/Collections Associate to oversee business-to-business accounts receivable collections for both Canadian and U.S. customers. This role is instrumental in ensuring timely payments, maintaining strong customer relationships, and supporting cash application processes. You will also contribute to invoicing tasks and assist with resolving account discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Manage B2B collections for Canadian and U.S. customer accounts, ensuring payments are received promptly.</p><p>• Follow up on overdue accounts and address payment issues while fostering positive client relationships.</p><p>• Accurately post customer payments and handle cash application processes.</p><p>• Provide backup support for invoicing tasks when required.</p><p>• Investigate and resolve account discrepancies, including short payments and unapplied funds.</p><p>• Prepare and maintain aging reports, offering regular updates to management on collection activities.</p><p>• Respond to customer inquiries with professionalism and efficiency.</p><p>• Collaborate with internal departments, such as Sales, Customer Service, and Finance, to address billing and payment concerns.</p>
