<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
<p><strong>The Company</strong></p><p>Our hospitality client based in downtown Montreal is looking for a Web Analytics Implementation Specialist for an 11 month contract. This is a hybrid opportunity, working in office 1 day per week and 4 days work from home. </p><p><br></p><p><strong>The Position</strong></p><p>The Web Analytics Implementation Specialist will manage tagging operations, data collection, and analytics platform maintenance across our digital properties. This role plays a critical part in enabling accurate, compliant, and scalable data capture to support business insights, product development, and feature launches.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the implementation and maintenance of client-side and server-side tagging across company websites.</li><li>Ensure accurate and reliable data collection for new feature launches and ongoing site enhancements.</li><li>Own execution and governance of Google Tag Manager (GTM), both client-side and server-side.</li><li>Build, test, deploy, and maintain GTM tags, triggers, variables, and templates in alignment with architectural and governance standards.</li><li>Translate business and product requirements into clear technical specifications for tagging and data layer implementations.</li><li>Partner closely with in-house developers during agile sprints to integrate and validate tracking solutions.</li><li>Conduct comprehensive QA for all tracking implementations using GTM Preview, browser developer tools, and other validation methods.</li><li>Identify, troubleshoot, and resolve data accuracy and implementation issues in a timely manner.</li><li>Maintain detailed documentation in Confluence, including tagging logic, GTM configurations, and data layer specifications.</li><li>Build and manage an internal knowledge base to reduce dependencies and single points of failure.</li><li>Provide ongoing support and maintenance for GA4, GTM, and BigQuery exports.</li><li>Manage and prioritize the analytics implementation backlog.</li></ul><p><br></p><p><br></p>
Description<br>The Contract Product & Resource Catalog Specialist is a short-term, independent contributor responsible for creating a complete, accurate, and standardized catalog of the organization’s current products, services, and online resources. This role requires a highly detail-oriented self-starter who is skilled at gathering information from multiple sources, documenting assumptions, and establishing clear naming, SKU, and workflow standards. The specialist will work with minimal supervision and will develop a maintainable catalog structure and long-term workflow to ensure future catalog integrity.<br><br>How You’ll Make an Impact<br>• Independently research, collect, validate, and document all product, service, and resource information. <br>• Build a comprehensive catalog including SKUs, naming conventions, file names, file formats, descriptions, and intended audience. <br>• Establish or refine SKU and file naming standards to drive consistency. <br>• Clearly document assumptions when information is incomplete or unclear. <br>• Create a simple, repeatable, future-proof workflow for ongoing catalog updates and maintenance. <br>• Organize catalog data using a structured Excel template<br>• Maintain a logical file structure and support future version control for source and archived assets. <br>• Collaborate minimally but effectively with stakeholders to resolve information gaps. <br>• Conduct thorough quality assurance checks to ensure completeness, accuracy, and consistency. <br><br>Your Strengths and Expertise<br>• Post secondary education in a relevant field such as Business Administration, Information Management or another related technical program.<br>• Minimum of 3 years of experience in catalog management, structured data coordination, metadata management, or a related technical role.<br>• Demonstrated ability to work independently and manage end-to-end project execution. <br>• Experience gathering data across multiple systems and repositories. <br>• Strong documentation skills, including process design, naming conventions, and workflow creation. <br>• Experience catalog management, product data coordination, metadata management, or similar roles. <br>• Familiarity with SKU logic and structured information management. <br>• High attention to detail with strong analytical and problem solving abilities. <br>• Proficiency with Excel and organizing structured data. <br>• Strong written communication skills for clarity in documentation and standards.<br><br>Core Competencies <br>• Attention to Detail<br>• Information Gathering<br>• Independent Work & Self Direction<br>• Systems & Organizational Thinking<br>• Documentation & Process Design<br>• Project & Time Management<br>• Communication & Collaboration<br>• Technical Proficiency (Spreadsheets & File Management)<br>• Quality Assurance<br>• Problem Solving & Initiative
<p>We are looking for a skilled Accounts Payable Specialist with SAP to join our team in Scarborough, Ontario. In this long-term contract position, you will play a vital role in managing invoice processing, vendor communications, and payment workflows with precision and efficiency. If you have experience in accounts payable and a strong understanding of accounting systems, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices accurately and ensure proper coding for both purchase order (PO) and non-PO transactions.</p><p>• Manage the approval process for non-PO invoices, including obtaining necessary authorizations.</p><p>• Maintain and organize the accounts payable mailbox, ensuring invoices are appropriately filed and reviewed.</p><p>• Collaborate with vendors to address inquiries and resolve discrepancies in a timely manner.</p><p>• Handle weekly check runs, ensuring payments are processed on schedule and in compliance with company procedures.</p><p>• Monitor invoice volumes and adjust workflows to meet deadlines and maintain efficiency.</p><p>• Utilize SAP to post and track invoices effectively.</p><p>• Work closely with a team of clerks to support accounts payable operations and share responsibilities.</p><p>• Ensure compliance with company policies and accounting standards in all payment processing activities.</p><p>• Conduct follow-ups on outstanding approvals or payments to ensure smooth operations.</p>
We are looking for a skilled Collections Specialist to join our team in Brampton, Ontario on a contract basis. In this role, you will play a pivotal part in managing accounts receivable processes, ensuring timely collections, and maintaining accurate financial records. This position requires strong organizational skills, attention to detail, and excellent communication abilities.<br><br>Responsibilities:<br>• Conduct follow-ups, send reminders, and communicate with clients to ensure timely payments.<br>• Analyze accounts receivable records to validate collectible items and address outstanding balances.<br>• Investigate payment delays and work closely with customers to resolve disputes or issues.<br>• Maintain accurate aging reports for accounts receivable and oversee online payment processing.<br>• Apply accounting principles, including debits and credits, to support general accounting tasks.<br>• Utilize data to identify trends, highlight discrepancies, and inform decision-making.<br>• Keep thorough and organized documentation of all collection activities and communications.<br>• Use Microsoft Excel to manage data, perform lookups, and conduct detailed analyses.<br>• Leverage expertise in QuickBooks to assist with financial processes and reporting.<br>• Collaborate with team members to ensure seamless handling of collections and accounting support.
<p><strong>Executive Assistant to CEO </strong></p><p>A leading not-for-profit regulatory organization is seeking an <strong>Executive Assistant to the Chief Executive Officer (CEO)</strong> for a <strong>full-time, permanent</strong> position starting immediately.</p><p>This role offers an exciting opportunity to provide high-level executive and administrative support in a <strong>dynamic, professional, and mission-driven environment</strong> that values trust, transparency, and collaboration.</p><p><br></p><p><strong>About the Organization</strong></p><p>The organization regulates and supports a large professional community across Ontario, ensuring public confidence and trust in a key service sector. With a team of over 170 employees, it offers a <strong>collegial, hybrid work environment</strong> that emphasizes integrity, respect, and accountability.</p><p>Employees enjoy an inclusive culture that celebrates <strong>diversity, equity, and belonging</strong>, with meaningful opportunities for professional growth and engagement.</p><p><br></p><p><strong>The Role</strong></p><p>The <strong>Executive Assistant to the CEO</strong> will provide senior-level administrative support and act as a critical liaison between the CEO, Board of Directors, internal leadership, and external stakeholders.</p><p>The ideal candidate is a <strong>seasoned, highly organized professional</strong> with exceptional communication skills, strong business judgment, and the ability to manage confidential information with discretion. This role requires a proactive approach, strong attention to detail, and the ability to thrive in a fast-paced and sometimes ambiguous environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact between the CEO and internal/external stakeholders.</li><li>Manage calendars, coordinate meetings, and arrange travel and accommodations.</li><li>Prepare and format communications including memos, emails, reports, and presentations.</li><li>Support Board and Committee operations including <strong>minute-taking, meeting preparation, and follow-up</strong>.</li><li>Manage information flow, ensuring accuracy and confidentiality at all times.</li><li>Maintain organized filing and document management systems.</li><li>Anticipate needs and proactively support the CEO in achieving strategic and operational priorities.</li></ul>
We are looking for a dedicated and detail-oriented Bilingual Collections Specialist to join our team on a 12-month contract. Based in Markham, Ontario, this role is ideal for professionals with strong organizational skills and a passion for providing exceptional customer service. If you have experience in collections and are fluent in French, we encourage you to apply for this exciting opportunity in the automotive industry.<br><br>Responsibilities:<br>• Handle both inbound and outbound communications with customers to address inquiries and concerns effectively.<br>• Identify and assess potential financial losses, implementing strategies to mitigate risks.<br>• Oversee repossession processes, escalating cases as necessary when alternative methods have been exhausted.<br>• Prepare and dispatch necessary documentation to customers in a timely manner.<br>• Maintain accurate and up-to-date records of customer interactions and actions taken in the system.<br>• Collaborate with internal teams to ensure seamless management of customer accounts.<br>• Monitor payment processing and follow up on delinquent accounts to ensure compliance with company policies.<br>• Recommend actionable solutions to improve collection processes and achieve financial targets.<br>• Support the implementation of best practices for credit management and collections.<br>• Provide exceptional service while maintaining professionalism in challenging situations.
We are looking for a dedicated Payroll Specialist to join our team in Scarborough, Ontario. This role is essential in ensuring accurate and timely payroll processing while maintaining compliance with all relevant regulations. The ideal candidate will bring expertise in accounting systems and payroll functions and demonstrate a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Process payroll transactions with precision and ensure all employees are compensated accurately and on time.<br>• Maintain compliance with government regulations and company policies related to payroll and benefits.<br>• Manage benefit functions, including enrolment and updates, to support employee needs.<br>• Utilize accounting software such as QuickBooks Online to track and reconcile payroll data.<br>• Collaborate with HR and accounting teams to address payroll-related inquiries and resolve discrepancies.<br>• Prepare reports and documentation related to payroll and benefits for internal and external stakeholders.<br>• Oversee payment processing, including direct deposits, deductions, and adjustments.<br>• Implement and optimize payroll systems to improve efficiency and accuracy.<br>• Ensure the confidentiality and security of payroll information.<br>• Assist with audits and compliance checks related to payroll functions.
<p>We are looking for an experienced and innovative Marketing Specialist to join our client's team on a contract basis. In this role, you will be responsible for driving strategic marketing initiatives and executing campaigns that resonate with both B2C and B2B audiences. This position is based in Toronto, Ontario, with travel required up to 50% of the time.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive marketing calendar, aligning campaigns with organizational objectives for both consumer and business audiences.</p><p>• Plan and oversee marketing projects, ensuring timely delivery and adherence to brand standards.</p><p>• Monitor and analyze key performance metrics, using data insights to optimize content and strategies.</p><p>• Conduct customer surveys and translate feedback into actionable marketing tactics to improve engagement.</p><p>• Manage end-to-end marketing campaigns, including coordinating with contractors and collaborators to ensure seamless execution.</p><p>• Create visually appealing assets and edit video content to support social media and advertising efforts.</p><p>• Oversee the growth and management of social media channels, including TikTok, Instagram, LinkedIn, Pinterest, and YouTube.</p><p>• Foster community engagement through proactive interactions on platforms like Facebook Groups.</p><p>• Execute targeted advertising campaigns for both B2C and B2B audiences to drive brand awareness and market performance.</p>
We are looking for an experienced Procurement Specialist to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a key part in managing procurement processes, ensuring compliance with public sector guidelines, and optimizing vendor relationships. This position offers an opportunity to contribute to the healthcare industry while working in a fast-paced, collaborative environment.<br><br>Responsibilities:<br>• Oversee procurement activities, including purchase orders and non-purchase order items, ensuring accuracy and efficiency.<br>• Act as the primary point of contact for procurement-related requests and inquiries across the organization.<br>• Review and manage contracts, including auto-renewal agreements, to ensure compliance and alignment with organizational goals.<br>• Implement updates to procurement processes and guidelines to streamline operations.<br>• Collaborate with vendors and suppliers to negotiate pricing and secure favourable terms.<br>• Monitor inventory levels and manage materials handling to meet operational demands.<br>• Utilize tools such as Microsoft Excel and ERP systems to track procurement activities and generate reports.<br>• Ensure adherence to public sector procurement standards and regulations.<br>• Support ad-hoc procurement needs and provide timely solutions to organizational challenges.<br>• Work closely with internal teams to align procurement strategies with business objectives.
We are looking for a skilled Payroll Specialist to join our team on a long-term contract basis in Toronto, Ontario. This role involves managing payroll operations within a large healthcare organization, ensuring accuracy and compliance with unionized policies and procedures. If you have expertise in payroll systems and a strong understanding of healthcare-specific payroll processes, we encourage you to apply.<br><br>Responsibilities:<br>• Process payroll for approximately 3,500 employees, ensuring accuracy and timeliness.<br>• Collaborate with clerks, analysts, and attendance managers to streamline payroll-related activities.<br>• Handle deductions, garnishments, benefit reconciliations, and other payroll adjustments.<br>• Provide accurate payroll data to Workday systems and participate in testing functions.<br>• Support timesheet and attendance management processes to ensure proper documentation.<br>• Assist with unionized payroll requirements, adhering to relevant policies and regulations.<br>• Perform audits and reconciliations to guarantee payroll compliance and resolve discrepancies.<br>• Contribute to system testing and improvement initiatives to enhance payroll functionality.<br>• Take on responsibilities shared with other team members to maintain efficient workflow.<br>• Ensure compliance with tax accounting standards and benefit functions.
We are looking for an experienced Accounts Payable Specialist to join our team in Concord, Ontario. This is a long-term contract position offering an opportunity to contribute to financial operations through efficient, accurate, and timely management of accounts payable and other accounting functions. The ideal candidate will bring strong organizational skills, attention to detail, and a collaborative approach to ensure smooth financial processes.<br><br>Responsibilities:<br>• Manage accounts payable functions, including accurate invoice entry, 3-way matching, bi-weekly payments, and wire transfers.<br>• Review supplier statements and address payment queries to resolve issues promptly.<br>• Act as a point of contact between suppliers and internal departments to ensure issues are resolved effectively.<br>• Prepare weekly cash collection forecasts and update accounts payable projections for future periods.<br>• Maintain accurate payment terms for customer invoices and ensure compliance with company policies.<br>• Generate and process journal entries, reconciliations, and month-end reports, including aged accounts payable.<br>• Support expense analysis and project closure processes by collaborating with project management and identifying cost overruns.<br>• Perform monthly intercompany reconciliations and address variances with relevant teams.<br>• Prepare accrual journal entries, credit card reconciliations, and ensure supporting documentation is accurate.<br>• Engage in process improvement initiatives to enhance efficiency and supplier satisfaction.
<p>Litigation Associate </p><p><br></p><p>A well-established, mid-sized law firm is seeking a Litigation Associate to join its growing and collaborative practice. This is an excellent opportunity for a motivated litigator looking to take the next step in their career within a supportive, high-quality legal environment.</p><p>The successful candidate will gain exposure to a broad and engaging litigation practice, including commercial, real estate/property, employment, and estate disputes. The firm offers the depth of a multi-disciplinary practice combined with a collegial, team-oriented culture that values mentorship, flexibility, and professional development.</p><p>This is a newly created role to support continued growth.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage files through all stages of the litigation process</li><li>Appear before courts and tribunals as required</li><li>Draft pleadings, affidavits, facta, and other litigation materials</li><li>Conduct examinations for discovery, cross-examinations, mediations, and hearings</li><li>Work closely with partners and fellow associates on complex matters</li><li>Provide practical, strategic, and results-driven advice to clients</li><li>Support and mentor junior lawyers, articling students, and summer students</li></ul>
<p>Our client is a multiple award-winning leader in the real estate development and home building industry. Due to exciting growth, the team is expanding, and looking to hire a <strong>Controller</strong> to lead accounting operations and drive excellence in financial reporting across multiple legal entities. This role is pivotal in ensuring accurate, timely, and compliant financial statements under ASPE while supporting strategic decision-making at the corporate level. The Controller will manage a team of six and work closely with the VP of Finance to maintain strong internal controls, standardized reporting processes, and compliance standards. This is an <strong>onsite position</strong>, designed for professionals who thrive in a collaborative environment and value face-to-face interaction with leadership and peers.</p><p><br></p><p><strong>Why Join?</strong></p><ul><li><strong>Collaborative, Family-Oriented Culture:</strong> Work in an environment where teamwork and mutual respect are at the core of everything they do.</li><li><strong>Onsite Collaboration:</strong> Be part of a dynamic team that values in-person engagement to foster innovation and strong relationships.</li><li><strong>Learning & Growth Opportunities:</strong> Support for professional development, certifications, and career advancement as our organization expands.</li><li><strong>Comprehensive Benefits:</strong> Full health, dental, and vision coverage, RRSP with employer match.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and review consolidated financial statements (balance sheet, income statement, cash flow).</li><li>Develop and maintain financial models for forecasting, budgeting, and strategic planning.</li><li>Oversee intercompany accounting, eliminations, and reconciliations.</li><li>Maintain and enhance internal controls over financial reporting.</li><li>Analyze financial metrics, variances, and KPIs for senior management.</li><li>Standardize reporting processes and policies across multiple entities.</li><li>Manage and mentor a team of accounting professionals.</li><li>Support external audits and liaise with auditors for consolidated financial audits.</li><li>Collaborate with the VP of Finance on budgeting, forecasting, and financial planning.</li><li>Identify opportunities to improve reporting processes and implement best practices.</li></ul><p><br></p><p><br></p>
<p><strong>Overview</strong></p><p> Our client in Toronto is seeking a Receptionist to join their dynamic People and Culture team. The Receptionist plays an essential role as the first point of contact for all visitors and callers. This position supports office administration through various clerical duties, including coordinating office activities, greeting and assisting visitors, managing inbound telephone calls, scheduling appointments, and processing mail and couriers. Additionally, the Receptionist supports the People & Culture department with corporate and community initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and maintain the office environment: set up coffee and snack bar, organize meeting rooms, and ensure all areas are tidy and presentable</li><li>Greet and assist employees and guests, ensuring a welcoming and professional experience</li><li>Manage incoming phone calls and direct callers as needed</li><li>Provide guest services including beverage service, coat check, and welcoming walk-in visitors</li><li>Support meetings for executive staff: room set up, food and beverage service, and clean up</li><li>Manage office access systems including FOB and parking transponder activation</li><li>Process and distribute incoming and outgoing mail and courier packages</li><li>Track office inventory and reorder supplies within budget parameters</li><li>Scan invoices and create purchase orders for corporate departments</li><li>Support special projects related to corporate events and community engagement, including research, communications, administration, and coordination</li><li>Assist with implementation of office layout changes and ensure reception area coverage at all times</li><li>Maintain office security and follow safety procedures</li><li>Assist the People & Culture team as required</li><li>Contribute to streamlining reception functions and cost-saving initiatives</li></ul>
<p><strong>About the Role</strong></p><p>We are seeking an experienced and strategic Marketing Manager to lead the Canadian marketing initiatives for a global leader in material-handling equipment. This position will oversee the development and execution of regional marketing programs supporting eight full-service branches across Ontario and Quebec, enhancing brand awareness and driving lead generation for material handling solutions such as electric forklifts, reach trucks, and warehouse systems.</p><p>Reporting to the General Manager – Sales and Marketing, you will collaborate closely with cross-functional teams and manage a Marketing Project Specialist, while partnering with our US-based global marketing team and external agencies.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Strategic Execution:</strong> Develop, implement, and measure comprehensive marketing strategies to engage targeted customer segments, optimizing ROI across top and bottom funnel activities.</li><li><strong>Program Leadership:</strong> Drive regional campaigns, digital initiatives, and support brand awareness while overseeing all aspects of the Canadian corporate website.</li><li><strong>Team & Project Management:</strong> Manage and mentor the Marketing Project Specialist, ensuring effective internal and external communications, while delivering marketing projects on time and within budget.</li><li><strong>Performance Tracking:</strong> Evaluate marketing program results, report on key metrics, and recommend continuous improvements for management review.</li><li><strong>Budget Ownership:</strong> Oversee a $300K CAD annual marketing budget, working with external agencies (currently Google Ads support) to maximize value and efficiency.</li><li><strong>Collaboration:</strong> Align marketing activities with sales objectives and operations, maintaining open communication with the US global team, navigating approval processes as needed.</li><li><strong>Departmental Excellence:</strong> Advocate for the Marketing Department’s mission, vision, and values throughout project development.</li><li><strong>Employee Development:</strong> Train, counsel, and handle compensation recommendations and review for direct reports.</li></ul><p> </p><p> </p><p><br></p>
<p>Paralegal – General Litigation</p><p>About the Firm:</p><p> Join a general litigation boutique serving diverse clients in areas including civil litigation, labor and employment law, human rights, Aboriginal law, and corporate oversight. Our team values collaboration, professional development, and providing high-quality legal services across a varied practice.</p><p>Position Summary:</p><p> We are seeking a motivated Paralegal to work closely with our legal team. This role centers on legal research, document drafting, client support, and case management. The ideal candidate demonstrates excellent research and writing abilities and thrives in a fast-paced, multi-practice environment.</p><p>Key Responsibilities:</p><ul><li>Draft, prepare, and revise legal documents including pleadings, correspondence, affidavits, briefs, and contracts.</li><li>Conduct legal research and summarize findings in memos or briefs for lawyer review.</li><li>Organize, manage, and maintain case files to ensure accuracy and compliance.</li><li>Prepare materials for hearings, trials, mediations, and discoveries.</li><li>Communicate regularly with clients, courts, opposing counsel, and third parties regarding scheduling and document requests.</li><li>Gather, review, and organize evidence, exhibits, and supporting documentation.</li><li>File documents with courts and tribunals both electronically and in-person, ensuring compliance with all rules and deadlines.</li><li>Support lawyers with a range of administrative tasks such as routine correspondence, preparing checklists, and managing file openings/closings.</li><li>Conduct due diligence, background checks, and searches as relevant to cases.</li><li>Liaise with experts, service providers, and witnesses as needed.</li><li>Ensure confidentiality and compliance with firm policies and regulatory standards.</li></ul><p><br></p>
We are looking for a success-driven Customer Experience Specialist to join our team in Markham, Ontario. This role requires a dedicated, detail-oriented individual who excels in building positive relationships with clients and ensuring smooth order and data management processes. You will play a key part in supporting our wholesale distribution operations by delivering exceptional service and maintaining operational efficiency.<br><br>Responsibilities:<br>• Accurately process customer orders and manage data entry tasks to ensure seamless operations.<br>• Address client inquiries and resolve any issues with attention to detail and efficiency.<br>• Utilize Matrix software and other tools to track and manage order fulfillment processes.<br>• Collaborate with team members to maintain a positive and productive office environment.<br>• Monitor and ensure the accuracy of customer records and documentation.<br>• Support the finance team by adhering to company policies for vacation and sick day tracking.<br>• Coordinate with clients and internal departments to ensure timely delivery of products.<br>• Demonstrate flexibility and adaptability, including occasional coverage for appointments during work hours.<br>• Promote a detail-oriented and friendly approach to customer interactions and team collaboration.<br>• Identify opportunities for internal growth and contribute to the overall success of the company.
<p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
<p>Are you an experienced technology leader who thrives at the intersection of strategy, innovation, and enterprise architecture? </p><p><br></p><p>We’re seeking an Enterprise Architect to help shape and drive a forward-looking technology vision for a national organization undergoing significant digital transformation. You will support this company through a large-scale cloud transformation, and strong experience with Microsoft Azure is critical for this role. </p><p><br></p><p>As the IT Enterprise Architect, you will:</p><p><br></p><ul><li>Own and evolve the organization’s architecture framework, including principles, standards, roadmaps, and reference models.</li><li>Lead strategic design and scoping initiatives to ensure technology solutions align with enterprise architecture goals and future-state vision.</li><li>Guide technical design activities, working closely with solution architects and technical leads to ensure secure, scalable, and standards‑aligned solutions.</li><li>Shape and support data and AI strategy, including providing architectural oversight for emerging technology initiatives.</li><li>Drive technology innovation, evaluating new tools and platforms, building proofs of concept, and identifying opportunities that enhance business productivity.</li><li>Partner with senior stakeholders to understand priorities, provide strategic technology guidance, and advocate for architectural best practices.</li><li>Influence digital transformation initiatives, with opportunities to shape modernization efforts across infrastructure, cloud, data, and business systems.</li><li>Promote continuous improvement, identifying opportunities to optimize cost, performance, or efficiency across the technology ecosystem.</li><li>Stay attuned to industry trends, especially those relevant to professional services and regulated sectors.</li><li>Serve as a key member of the IT leadership team, contributing to planning, resourcing, and strategic direction.</li></ul><p><br></p>
<p>Are you an adaptable Human Resources professional eager to grow in a dynamic, global technology organization? Our team is seeking a skilled <strong>Human Resources Generalist</strong> to support HR programs and initiatives in a fast-paced office environment. This is an excellent opportunity to be part of an innovative company recognized for its commitment to excellence, quality, and award-winning products.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily administration of HR policies, procedures, and programs.</li><li>Oversee and support functional areas including:</li><li>Departmental development and organizational planning</li><li>Human Resource Information Systems (HRIS) administration</li><li>Employee relations and counseling</li><li>Employee orientation, development, and training</li><li>Policy development and documentation</li><li>Compensation and benefits administration</li><li>Employee safety, wellness, health, and welfare services</li><li>Recruiting and staffing logistics</li><li>Facilitation of company-wide committees and employee communication</li><li>Compliance with regulatory reporting and requirements</li><li>Assist in space planning and support company-wide initiatives.</li><li>Prepare HR-related reports and business correspondence.</li></ul><p><br></p>
<p>Robert Half is seeking a detail-oriented and highly organized French Bilingual Accountant / Office Manager to support both our client's finance function and daily office operations. This role is ideal for a professional who enjoys balancing accounting responsibilities with administrative leadership while working in a bilingual environment.</p><p><br></p><p>What You’ll Do</p><p>Accounting & Finance</p><ul><li>Manage daily revenue accounting and accounts receivable activities</li><li>Perform monthly accounts receivable reconciliations</li><li>Perform monthly bank reconciliations </li><li>Prepare and distribute daily operational and KPI reports</li><li>Assist with monthly, quarterly, and annual government filings</li><li>Support external audits as required</li><li>Communicate financial information and reporting in both French and English</li></ul><p><br></p><p><br></p><p>Office Management & Administration</p><ul><li>Oversee day-to-day office operations, including office supplies, equipment, and facilities</li><li>Develop, implement, and maintain office policies and procedures to promote efficiency</li><li>Coordinate and support internal meetings and company events</li><li>Act as the primary point of contact for vendors, service providers, and external partners</li><li>Ensure effective communication across departments and support organizational culture initiatives</li><li>Draft correspondence and handle administrative tasks in both French and English</li></ul><p><br></p><p>Additional Responsibilities</p><ul><li>Support special projects and other duties as assigned by the Senior Managers</li><li>Travel to service locations within GTA on a quarterly basis </li></ul><p><br></p><p><br></p><p><br></p>
<p>Are you experienced in cash management and banking operations? We are looking for a Treasury Manager to join a dynamic team and oversee all aspects of cash management, banking controls, Accounts Payable, and Cash Application functions. This is a leadership role focused on maintaining financial control, process compliance, and supporting ongoing automation and improvement initiatives.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Monitor cash balances and intercompany transfers for liquidity</li><li>Optimize working capital and minimize idle cash</li><li>Oversee banking controls, including dual approvals, stop payments, void cheques, and returned item resolution</li><li>Administer positive pay and handle exceptions for fraudulent disbursement prevention</li><li>Oversee payment execution for approved invoices and enforce approval hierarchies</li><li>Review payment batches and maintain segregation of duties</li><li>Ensure compliance with internal controls and audit requirements</li><li>Support vendor master data reviews and fraud prevention efforts</li><li>Supervise Cash Application Specialists and ensure accurate posting</li><li>Monitor unapplied cash and coordinate resolution with Billing and Collections</li><li>Review daily deposit reconciliations and ensure accurate reporting</li><li>Prepare monthly cash management reports and forecasts to provide strategic insights</li><li>Administer company credit card programs and ensure policy adherence</li><li>Coordinate accurate and timely bank and credit card reconciliations</li><li>Manage bank-issued letters of credit and maintain renewal schedules</li><li>Develop and maintain treasury policies and procedures with best practices</li><li>Support audits and provide required documentation</li><li>Lead automation of cash management and banking processes</li><li>Report on KPIs as defined by leadership</li><li>Participate in special projects and support system/process improvements</li><li>Assist with other tasks as required</li></ul><p><br></p>
<p><br></p><p>The Payroll Manager is a stand‑alone role responsible for the accurate and timely processing of payroll for under 100 employees, including hourly, salaried, and commission-based staff. This role oversees all aspects of payroll administration, statutory reporting, and year‑end activities, as well as Pension and benefits administration.</p><p>In addition, the Payroll Manager provides hands‑on human resources support across the employee lifecycle, including recruitment support, onboarding and offboarding, employee engagement initiatives, and HR administration. This position plays a key role in ensuring payroll accuracy, legislative compliance, and a positive employee experience.</p><p><br></p><p>Key Responsibilities</p><p>Payroll Management & Compliance</p><ul><li>Manage and process full‑cycle payroll for under 100 employees, including hourly, salaried, and commission payroll</li><li>Ensure payroll is processed accurately and on time in accordance with federal and provincial legislation</li><li>Administer statutory deductions, remittances, and reconciliations (e.g., CPP, EI, income tax)</li><li>Prepare and file payroll reports and ensure compliance with all regulatory requirements</li><li>Manage year‑end payroll functions, including T4s, T4As, and reconciliation reporting</li><li>Act as the primary point of contact for payroll-related inquiries and issue resolution</li><li>Maintain payroll records with a high level of confidentiality and accuracy</li></ul><p>Pension & Benefits Administration</p><ul><li>Administer company pension, group benefits, and savings programs</li><li>Enroll and terminate employees in benefits and pension plans, ensuring accurate deductions</li><li>Liaise with benefits and pension providers to resolve issues and manage renewals</li><li>Support employees with benefits and pension-related questions</li></ul><p>Human Resources Support</p><ul><li>Support recruitment efforts, including job postings, screening, and interview coordination</li><li>Manage onboarding and offboarding processes, including employee documentation and system setup</li><li>Coordinate employee terminations, ensuring compliance with employment legislation</li><li>Administer WSIB reporting and claims management</li><li>Support employee engagement initiatives and HR programs</li><li>Prepare and maintain HR documentation, including:</li><li>Employment contracts and letters</li><li>Policy updates and revisions</li><li>Employee handbook maintenance</li><li>Maintain accurate employee records and ensure HR compliance</li></ul><p><br></p>
<p><strong>Job Title: Consultant - Regulatory</strong></p><p><strong>Location:</strong> Toronto client (hybrid work model)</p><p><strong>Contract Type:</strong> [Contract / Full-Time]</p><p><strong>Duration:</strong> 12 months</p><p><strong>Contract Pay Range:</strong> $50-65/hour</p><p><br></p><p>Our client in GTA is currently seeking a proactive, high-performing CPA to join their Regulatory Team.</p><p><br></p><p>Responsibilities:</p><p>• Lead investigations, providing technical and investigative assistance on confidential and sensitive regulatory matters.</p><p>• Provide technical accounting and investigative support and subject matter expertise.</p><p>• Conduct detailed investigations to ensure compliance with regulations and standards</p><p>• Create and present detailed reports that outline the key issues, providing technical and investigative support, and recommending action</p><p>• Ensure a high degree of effectiveness in customer communication</p><p>• Respond promptly and accurately to member inquiries related to their accounts</p>
