<p><strong>This job posting is for a current vacancy with our client.</strong></p><p><br></p><p>In this role, you will be joining a well-established professional services firm. You will be a part of a large IT team, and help manage the IT infrastructure in their Toronto office.</p><p><br></p><p>What you will do and how you will make an impact …</p><p><br></p><ul><li>Provide user support for Office 365 and Windows products.</li></ul><p><br></p><ul><li>Provide support for Tier 1 - Tier 2 issues. You will diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li></ul><p><br></p><ul><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li></ul><p><br></p><ul><li>Track equipment assignments and maintain accurate records in inventory systems.</li></ul><p><br></p><ul><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li></ul><p><br></p><ul><li>Document processes and issues and manage their inventory.</li></ul><p><br></p><ul><li>Onboard and offboard users and manage user accounts and access.</li></ul><p><br></p><p><br></p><p>Why we are excited about you …</p><p><br></p><ul><li>You are an excellent communicator and have experience working with non-technical users.</li></ul><p><br></p><ul><li>You are proactive and curious, and are eager to learn.</li></ul><p><br></p><ul><li>You are an IT generalist and enjoy having a variety of work and responsibilities.</li></ul><p><br></p>

<p><br></p><ul><li>Degree or diploma in an IT-related field.</li></ul><p><br></p><ul><li>Minimum 3 years of experience in a Help Desk / Service Desk / IT Support or similar role.</li></ul><p><br></p><ul><li>Certifications such as CompTIA A+, MCITP, or CCNA are an asset.</li></ul><p><br></p><ul><li>Strong knowledge of Windows 11, Office 365, and Azure environments.</li></ul><p><br></p><ul><li>Excellent organizational, documentation, and communication skills.</li></ul><p><br></p><ul><li>Experience in a professional services environment.</li></ul><p><br></p><p><strong>Compensation and Benefits ...</strong></p><p><br></p><p>This company has an extensive total compensation package. This includes a bonus program, health spending account, professional development reimbursement, pension plan, and paid vacation time.</p><p><br></p><p>Does this role sound like it was written for you? Excellent! Please apply and let’s explore this together.</p><p><br></p><p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p><p><br></p>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>This job posting is for a current vacancy with our client.</p> <p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p> <p>Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.</p> <p>Only job postings for jobs located in Quebec appear in French.</p> <p>© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/ca/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/ca/en/privacy">Privacy Notice</a>.</p>