<p>Our client is seeking a Program Supervisor to provide leadership and day-to-day oversight for program operations within a care-focused environment. This role is responsible for supporting staff, ensuring high-quality service delivery, maintaining compliance with policies and procedures, and contributing to a safe, respectful, and person-centered setting.</p><p>The ideal candidate brings strong leadership skills, sound judgment, and experience supporting teams in human services, healthcare, community services, or a related field.</p><p><strong>Key Responsibilities</strong></p><ul><li>Supervise the daily operations of assigned programs and support consistent service delivery</li><li>Provide guidance, coaching, and day-to-day support to frontline staff</li><li>Monitor program activities to help ensure quality, safety, and compliance with internal policies and applicable regulations</li><li>Support staff scheduling, workload coordination, and shift coverage as needed</li><li>Participate in hiring, onboarding, training, performance management, and staff development</li><li>Promote a collaborative, inclusive, and respectful team environment</li><li>Assist with incident review, documentation, reporting, and follow-up</li><li>Support the development and implementation of individualized service plans, where applicable</li><li>Maintain accurate and timely program records, reports, and administrative documentation</li><li>Collaborate with internal teams, external service providers, families, and community partners as appropriate</li><li>Identify opportunities for continuous improvement in program delivery and team processes</li><li>Participate in crisis response, problem-solving, and escalation support when required</li></ul>

<p><strong>Qualifications</strong></p><ul><li>Postsecondary education in social services, psychology, healthcare, human services, or a related discipline</li><li>Experience in a supervisory, team lead, or program coordination capacity</li><li>Experience working in a treatment, residential, community services, mental health, or healthcare setting is considered an asset</li><li>Knowledge of trauma-informed, person-centered, and recovery-oriented practices is an asset</li><li>Strong interpersonal, communication, conflict resolution, and organizational skills</li><li>Ability to lead teams, manage competing priorities, and make informed decisions in a fast-paced environment</li><li>Comfortable with documentation, reporting, and use of standard workplace technology</li><li>Current certifications, screenings, or clearances may be required based on program needs</li></ul>

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/ca/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>This job posting is for a current vacancy with our client.</p> <p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p> <p>Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.</p> <p>Only job postings for jobs located in Quebec appear in French.</p> <p>© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/ca/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/ca/en/privacy">Privacy Notice</a>.</p>