We are looking for an experienced Business Systems Analyst to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a key part in bridging the gap between business needs and technical solutions within the financial services sector. Your expertise will be essential in analyzing systems, gathering requirements, and delivering impactful solutions to improve processes and support organizational objectives.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, document, and analyze business requirements to ensure alignment with organizational goals.<br>• Conduct gap analyses to identify areas for improvement and recommend actionable solutions.<br>• Develop comprehensive business requirement documents (BRDs) and data mapping frameworks to support project deliverables.<br>• Facilitate effective communication between technical teams and business units to ensure seamless implementation of solutions.<br>• Utilize tools such as Atlassian Jira and Confluence to manage workflows, track progress, and document processes.<br>• Support application systems by troubleshooting issues and coordinating resolutions to minimize disruptions.<br>• Oversee the implementation of electronic funds transfer (EFT) systems and other banking-related technologies.<br>• Create and maintain detailed documentation for systems, processes, and workflows to ensure clarity and consistency.<br>• Lead Agile Scrum sessions to foster collaboration and drive project progress.<br>• Provide training and support to end-users to ensure successful adoption of new systems or processes.

• Bachelor’s degree or equivalent in Technology, Business, or a related field.<br>• Minimum of 3 years of experience as a Business Systems Analyst or in a related role within the financial services industry.<br>• Proficiency in tools such as Atlassian Jira, Confluence, and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visio).<br>• Strong analytical skills with the ability to conduct data mapping, process mapping, and report writing.<br>• Solid understanding of financial business models, operating risks, and electronic funds transfer (EFT) systems.<br>• Exceptional communication skills, capable of presenting findings and recommendations to diverse audiences.<br>• Proven ability to manage competing priorities and deadlines with attention to detail.<br>• Self-motivated and resourceful, with a proactive approach to problem-solving and innovation.

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