We are looking for a bilingual Receptionist to join a non-profit organization in Ottawa, Ontario on a short-term Contract basis. This position is well suited to someone who communicates confidently in both official languages and creates a welcoming experience for visitors and callers. The successful candidate will support daily front-desk operations, help connect clients with the right internal resources, and keep administrative tasks organized and up to date.<br><br>Responsibilities:<br>• Welcome visitors in a courteous and attentive manner and guide them to the appropriate staff members or services<br>• Manage a multi-line phone system, respond to incoming calls promptly, and relay messages accurately<br>• Provide front-desk support by handling general reception activities and maintaining an orderly reception area<br>• Receive, sort, and distribute mail, courier deliveries, and packages to the correct recipients<br>• Schedule appointments and assist with calendar coordination as needed<br>• Complete data entry and maintain organized electronic and paper files with attention to detail<br>• Prepare and respond to routine email correspondence in a clear and attentive manner<br>• Support administrative tasks using Microsoft Word, Excel, and Outlook to help ensure smooth daily operations

• Must be fully bilingual in English and French, with strong verbal and written communication skills<br>• Minimum of 2 years of experience in a receptionist, front-desk, or customer service position<br>• Demonstrated ability to manage a multi-line phone system in a busy environment<br>• Strong interpersonal skills with a detail-oriented, client-focused approach<br>• Proficiency with Microsoft Word, Excel, and Outlook<br>• Accurate data entry skills and the ability to keep files and records well organized<br>• Ability to coordinate appointments, manage competing priorities, and work effectively in a fast-paced setting

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