We are looking for a skilled Delivery Manager to oversee application maintenance and improvement projects within a dynamic IT environment. This role requires a proactive leader who can foster collaboration, streamline processes, and ensure the successful delivery of initiatives. Based in Markham, Ontario, you will play a key role in guiding teams, managing risks, and driving continuous improvement across projects.<br><br>Responsibilities:<br>• Provide guidance and support to application delivery managers in planning, executing, and monitoring their projects.<br>• Mentor team members to enhance their delivery management skills and support their growth and development.<br>• Oversee and coordinate delivery activities for application maintenance and improvement initiatives.<br>• Collaborate with cross-functional teams such as development, quality assurance, and architecture to meet project goals.<br>• Establish and document best practices for efficient and high-quality application delivery.<br>• Identify areas for process improvement and implement strategies to enhance delivery efficiency.<br>• Monitor project performance, produce progress reports, and track key performance indicators.<br>• Assess risks and develop effective mitigation plans to ensure project success.<br>• Lead by example to promote a culture of collaboration, transparency, and continuous learning.<br>• Actively engage in governance and oversight committees to ensure alignment with organizational objectives.

• Extensive experience in application delivery management, with a minimum of 10 years.<br>• In-depth knowledge of project management methodologies, including Agile, Scrum, and Waterfall.<br>• Demonstrated ability to coach and motivate multidisciplinary teams effectively.<br>• Strong communication and problem-solving skills, with expertise in change management.<br>• Proficiency in project management tools such as Jira, Confluence, and Project.<br>• Advanced fluency in both French and English, with the ability to communicate effectively in both languages.<br>• Proven experience in preparing clear and thorough project documentation, including plans, reports, and presentations.<br>• Ability to lead meetings and interpret technical, contractual, and strategic documents in both French and English.

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