We are looking for a motivated and results-oriented Customer Service Representative to join our team on a contract basis in Markham, Ontario. In this role, you will be the first point of contact for purchasers and visitors, ensuring a welcoming and detail-focused experience while assisting with inquiries and administrative tasks. This position is an excellent opportunity to contribute to a dynamic environment and support a high-density real estate development project. Responsibilities: • Welcome purchasers and visitors with a friendly and detail-oriented demeanor as they enter the Customer Care office. • Maintain accurate visitor logs and ensure adherence to security protocols. • Direct inquiries to the appropriate team members and provide timely assistance. • Coordinate and schedule appointments as needed, ensuring efficient communication. • Perform general administrative tasks to support the department's daily operations. • Respond to tenant and owner inquiries regarding move-ins and related concerns. • Handle inbound and outbound calls, providing accurate information and resolving issues. • Ensure email correspondence is managed promptly and efficiently. • Utilize Microsoft Office tools, including Word and Excel, to manage data and documentation effectively. • Collaborate with the on-site supervisor and team members to address additional duties as required.

• Minimum of 3 years of experience in a similar administrative or customer service role within high-rise development. • Strong focus on delivering excellent customer service and maintaining a detail-oriented demeanour. • Ability to work independently while also contributing effectively in a team setting. • Exceptional verbal and written communication skills. • Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. • Demonstrated ability to handle inquiries and resolve issues with a detail-oriented approach. • Experience in scheduling and managing appointments. • Familiarity with handling tenant and owner concerns in a condominium or real estate setting.

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Markham, ON
onsite
Temporary
17.10 - 19.80 CAD / Hourly
We are looking for a motivated and results-oriented Customer Service Representative to join our team on a contract basis in Markham, Ontario. In this role, you will be the first point of contact for purchasers and visitors, ensuring a welcoming and detail-focused experience while assisting with inquiries and administrative tasks. This position is an excellent opportunity to contribute to a dynamic environment and support a high-density real estate development project. Responsibilities: • Welcome purchasers and visitors with a friendly and detail-oriented demeanor as they enter the Customer Care office. • Maintain accurate visitor logs and ensure adherence to security protocols. • Direct inquiries to the appropriate team members and provide timely assistance. • Coordinate and schedule appointments as needed, ensuring efficient communication. • Perform general administrative tasks to support the department's daily operations. • Respond to tenant and owner inquiries regarding move-ins and related concerns. • Handle inbound and outbound calls, providing accurate information and resolving issues. • Ensure email correspondence is managed promptly and efficiently. • Utilize Microsoft Office tools, including Word and Excel, to manage data and documentation effectively. • Collaborate with the on-site supervisor and team members to address additional duties as required.
2025-09-17T21:58:46Z

Customer Service Representative Job in Markham | Robert Half