We are looking for an Administrative Assistant to join a busy service-based clinic in Burnaby, British Columbia on a Contract basis. This position supports front desk operations and day-to-day administrative activities while helping create a smooth and welcoming experience for clients. The successful candidate will manage scheduling, billing support, records administration, and general coordination to keep the clinic running efficiently. Responsibilities: • Coordinate and confirm client bookings, making adjustments as needed to keep the daily schedule organized and accurate. • Receive payments from clients, complete billing-related tasks with care, and support direct billing processes through the clinic's systems. • Review coverage information and confirm benefit eligibility before services are provided to help avoid billing issues. • Maintain orderly files and ensure documents are entered, updated, and stored properly for easy retrieval. • Welcome clients at the front desk, answer incoming calls, and respond to general inquiries in a thorough and attentive manner. • Guide clients to treatment areas and help manage appointment flow so visits run smoothly throughout the day. • Prepare and tidy treatment rooms between appointments to support a clean and efficient clinic environment. • Handle light laundry and provide additional administrative assistance where required to support daily operations.

• Previous experience in an administrative, reception, or clinic support role. • Strong customer service skills with the ability to communicate clearly in person, by phone, and through email. • Experience scheduling appointments, managing calendars, and handling front desk coordination. • Knowledge of billing processes, including medical or direct billing, with strong accuracy in payment handling. • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. • Comfortable performing data entry and maintaining organized digital and physical records. • Experience using JaneApp or similar scheduling and practice management software is considered an asset.

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Burnaby, BC
onsite
Temporary
20.9 - 22 CAD / Hourly
We are looking for an Administrative Assistant to join a busy service-based clinic in Burnaby, British Columbia on a Contract basis. This position supports front desk operations and day-to-day administrative activities while helping create a smooth and welcoming experience for clients. The successful candidate will manage scheduling, billing support, records administration, and general coordination to keep the clinic running efficiently. Responsibilities: • Coordinate and confirm client bookings, making adjustments as needed to keep the daily schedule organized and accurate. • Receive payments from clients, complete billing-related tasks with care, and support direct billing processes through the clinic's systems. • Review coverage information and confirm benefit eligibility before services are provided to help avoid billing issues. • Maintain orderly files and ensure documents are entered, updated, and stored properly for easy retrieval. • Welcome clients at the front desk, answer incoming calls, and respond to general inquiries in a thorough and attentive manner. • Guide clients to treatment areas and help manage appointment flow so visits run smoothly throughout the day. • Prepare and tidy treatment rooms between appointments to support a clean and efficient clinic environment. • Handle light laundry and provide additional administrative assistance where required to support daily operations.
2026-10-16T00:00:00Z