You have been directed to this site because you want to review the Data Privacy Notice (DPN) in advance of taking skills assessments.
This DPN applies to the United States and Canada.
Please read this Data Protection Notice (“Notice”) to continue. It sets out how and why Robert Half and SHL collect your personal information.Please read the entire Notice carefully.This Notice was last updated on December 6, 2023.
As part of the recruitment services Robert Half provides to you and in order to assess your qualifications, experiences and suitability for employment, Robert Half or its affiliates (hereinafter “Robert Half”) in the country you are seeking employment, might ask you to take one or more assessments provided by our selected service provider, SHL US LLC, 111 Washington Avenue S, Suite 600, Minneapolis MN 55401 (hereinafter “SHL”).In order to administer these assessments, Robert Half, as the data controller, will be required to process and share your first name, last name, email address, country and preferred language (collectively your “Personal Information”) with SHL (as our processor) in accordance with the restrictions imposed by law. SHL may also collect additional Personal Information directly from you to administer the assessments and prepare an assessment report.Taking an assessment is voluntary and your refusal to take an assessment provided by SHL will not negatively impact your job opportunities with Robert Half. If Robert Half is issuing the assessment on the request of the client as part of their onboarding process, Robert Half will inform the client of your refusal to take the assessment in which case the client will decide on the consequence of your refusal.SHL provides two different assessments on our behalf:General assessments. When taking these assessments SHL collects your answer to the assessment questions.Language assessments, which include audio assessments. When taking these assessments SHL collects an audio recording of yourself as you speak or respond to questions, a transcription of your audio responses into text format and your answers to the assessment questions.If you take an assessment that was created by Robert Half, the results of the assessment are expressed in a percentage you scored on the assessment. If you take an assessment that was created by SHL, a Benchmark score, which indicates how your score compares with others who have taken the same assessment, is added to your percentage. Robert Half receives your assessment scores in the form of an assessment report. Robert Half does not use automated decision-making. Our recruitment consultants review your assessment results alongside other criteria, such as your qualifications and experiences, the requirements for the role, discussions they had with you and other relevant criteria to determine your suitability for the specific job opportunity.After you have taken the assessment, our consultants will discuss the results with you. You can request a copy of your assessment report at any time by contacting your Branch contact person. If you are not happy with the results of the assessment, you can ask Robert Half to re-take the assessment.If the assessment was issued upon the request of the client as part of its onboarding process, Robert Half will always provide your assessment results (both your percentage as the benchmark data) and/or the assessment report with the client. In all other cases, Robert Half will only do so if you have provided consent. If you have questions on the nature of the assessment issued to you, please contact your Branch contact person.You can ask Robert Half, at any time, to delete your assessment results by contacting your Branch contact person. Please note that, if you apply again after your assessment results have been deleted, you might be requested to re-take the assessment. Unless deleted beforehand, your Personal Information will be stored on the SHL platform for 2 years following the assessment deadline date. On expiration of the two-year storage period, SHL will anonymize your Personal Information so that it is no longer possible to identify you.Robert Half and SHL have taken steps to preserve the confidentiality and security of your Personal Information and have implemented physical, technical and administrative measures to help prevent unauthorized access or use of your Personal InformationYou may have certain rights related to Robert Half’s processing of your Personal Information and those rights are explained further in Robert Half’s Privacy Policy, available at https://www.roberthalf.com/privacy-policy (US) or https://roberthalf.ca/en/privacy-policy (Canada). If you have any questions or concerns about how Robert Half processes your Personal Information, please contact Robert Half by email at [email protected].
SHL has set out the circumstances in which SHL will share your data with third parties below:SHL will share your personal information within its group companies when required to provide maintenance and support services and so that SHL can continue to improve the services it provides across the group.SHL will also share your information with SHL’s trusted third party service providers, including its survey tool provider, scheduling tool, video back-up support, IT security provider and cloud hosting platform provider. SHL’s service providers will be required to meet our standards on processing information and security.
Robert Half or SHL will share your data with the following third parties in the below circumstances:a. If either reorganized or sold, Personal Information will be transferred to a buyer who can continue to provide services to you;b. If either is required to by law, or under any regulatory code or practice it follows, or if either is asked by any public or regulatory authority - for example law enforcement; andc. If either is defending a legal claim, your Personal Information will be transferred as required in connection with defending such claim.
Questions about the results of your assessment or Robert Half’s use of your Personal Information should be sent directly to Robert Half at whose request you are taking the assessment.If you have any questions about SHL processing your Personal Information in the manner described in this Notice please contact the SHL Data Protection Officer (DPO) at [email protected].
This Notice will be changed from time to time. If Robert Half or SHL change anything important about this Notice (the information we collect, how we use it or why) we will provide a prominent notice to bring your attention to such important changes for a reasonable length of time following the change.
SHL is committed to keeping your Personal Information safe. SHL has implemented physical, technical and administrative measures to help prevent unauthorized access or use of your information. For more information about SHL’s security measures, please visit: Security Policy.
SHL products and services are subject to US sanctions law. As a result, prohibited individuals, or those located in certain countries (Cuba, Iran, North Korea, and Syria), and currently Russia, are not authorized to take assessments on our systems. Please contact us at [email protected] with any questions.
