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3 results for Senior Business Systems Analyst in Youngstown, OH

IT Systems Engineer

Cleveland, OH
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
We are looking for an IT Systems Engineer to support and enhance a complex technology environment in Ohio. This position is suited for a hands-on, detail-oriented infrastructure specialist who can manage core Microsoft platforms, maintain reliable network operations, and resolve technical issues across multiple systems. The role also offers the opportunity to contribute to standardization efforts, site integrations, and ongoing improvements through automation and practical engineering expertise. Responsibilities: • Administer and optimize Windows Server environments, Active Directory services, and virtual infrastructure to ensure stable day-to-day operations. • Support Microsoft 365, Entra ID, and Exchange Online within a hybrid environment while maintaining secure identity and messaging services. • Maintain and troubleshoot core network components, including firewalls, managed switches, wireless platforms, VLANs, and routing connectivity. • Oversee backup and disaster recovery processes, verify recovery readiness through regular testing, and strengthen business continuity practices. • Develop and use PowerShell scripts to streamline repetitive administrative tasks and improve operational efficiency. • Serve as a primary technical resource for infrastructure issues, diagnosing problems independently and communicating solutions clearly to stakeholders. • Travel to support site acquisition and integration activities, helping align newly added locations with established technology standards. • Assist with infrastructure improvements across distributed operations, including system hardening, performance tuning, and service reliability initiatives.
2026-06-24T00:00:00Z

Help Desk Analyst

Uniontown, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to support a security-focused operation in Green, Ohio. This Long-term Contract opportunity is ideal for someone who enjoys resolving technical issues, documenting findings clearly, and assisting field teams through responsive support. The position begins with daytime training and access setup, then moves to evening shift-8PM-6AM and a four-day, 10-hour schedule Monday through Thursday. You will play a key role in identifying application issues, managing ticket activity, and helping maintain consistent technical support throughout the project. Responsibilities:• Provide frontline technical assistance by handling incoming support requests from field technicians and guiding them through issue resolution.• Review application behavior before and after switch upgrade activities, recording any defects, inconsistencies, or performance concerns discovered during testing.• Create, update, and track service desk tickets to ensure problems are documented accurately and routed for timely follow-up.• Troubleshoot Windows-based desktop and user access issues using sound diagnostic methods and clear communication.• Support account-related tasks within Active Directory, including access validation and basic user environment troubleshooting.• Maintain detailed records of incidents, observations, and outcomes to support reporting and resolution efforts.• Participate in required training and onboarding activities to obtain network access and become fully prepared for project support needs.
2026-07-16T00:00:00Z

Help Desk Analyst

Uniontown, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to join a security-focused organization in Green, Ohio. This long-term contract opportunity supports a large-scale infrastructure initiative across corporate locations and is ideal for professionals who thrive in high-volume technical support environments. The role centers on validating IT equipment, resolving user issues, and maintaining accurate support records while delivering dependable service throughout the project lifecycle. Responsibilities:• Provide front-line technical assistance for hardware, software, and Windows-based user issues in a structured help desk setting.• Verify IT equipment before and after deployment activities to confirm readiness, performance, and compliance with project standards.• Manage service requests and incident tickets from intake through resolution, ensuring timely updates and complete documentation.• Troubleshoot common access, system, and desktop support issues using sound technical judgment and established support procedures.• Support upgrade-related activities across a large multi-site environment, including validation tasks tied to network or switch-related changes.• Document findings, resolutions, and recurring issues clearly so that support history and project outcomes remain well tracked.• Communicate effectively with end users, team members, and project stakeholders to provide status updates and coordinate issue resolution.• Contribute to team-based coverage schedules and collaborate with designated leads to maintain consistent service levels across assigned shifts.
2026-07-16T00:00:00Z