We are looking for a Senior Financial Analyst to join our steel manufacturing team in Niles, Ohio. In this role, you will work closely with operations leaders and management to evaluate financial and production performance, support planning activities, and uncover opportunities to strengthen margins. This position is ideal for someone who can interpret detailed data with precision and convert findings into practical recommendations that support operational and financial goals.<br><br>Responsibilities:<br>• Develop recurring reports that track production activity and key operational indicators, helping leaders monitor workforce utilization, process efficiency, and overall plant performance.<br>• Examine profitability across service lines such as wet paint, powder coating, fabrication, and anodizing to identify cost trends and recommend actions that improve margins.<br>• Contribute to the annual budget process, capital spending plans, projected financial statements, and short-term cash flow forecasting.<br>• Compare actual business results to budget and forecast expectations, investigate material variances, and summarize findings for leadership in a clear and meaningful format.<br>• Partner with accounting, operations, and departmental management to connect daily operational activity with financial outcomes and broader business priorities.<br>• Support initiatives aimed at improving cost-per-pound, conversion efficiency, paint and powder performance, and working capital results.<br>• Build and refine financial models, KPI dashboards, and ad hoc analyses to support decision-making and continuous performance improvement.
We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles.<br><br>Responsibilities:<br>• Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance.<br>• Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly.<br>• Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows.<br>• Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times.<br>• Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases.<br>• Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience.<br>• Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.