We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
<p>We are seeking a dedicated Customer Service Representative to join our team in Richfield, Ohio. This contract-to-permanent position plays a critical role in ensuring seamless interactions with fleet contractors and carriers. The ideal candidate excels in fast-paced environments, is highly detail-oriented, and is committed to delivering outstanding customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide attentive and professional communication to independent contractors and external carriers, promoting a positive interaction experience.</li><li>Address basic questions, concerns, and issues from contractors, resolving or escalating as necessary to ensure satisfactory outcomes.</li><li>Proactively monitor active shipments, identify potential disruptions, and take appropriate steps or communicate with customer service teams to ensure timely resolutions.</li><li>Accurately record all relevant contractor, driver, and carrier interactions in the freight management system for comprehensive documentation.</li><li>Manage multiple priorities and adapt to evolving demands in a dynamic work environment.</li><li>Effectively listen and respond to fleet needs to support operational goals.</li><li>Assist with other duties as assigned to help meet overall business objectives.</li></ul><p><br></p>
We are looking for a dedicated and success-driven Customer Service Representative to join our team in Hermitage, Pennsylvania. In this long-term contract position, you will play a key role in delivering exceptional service within the financial services industry by addressing client inquiries and providing tailored solutions. This opportunity is ideal for individuals eager to develop their customer service skills while contributing to a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Handle a high volume of incoming calls efficiently, ensuring customer concerns and inquiries are resolved promptly.<br>• Assist clients with tasks such as opening new accounts, updating account information, and resolving banking-related issues.<br>• Provide accurate and detailed information about financial products and services to customers.<br>• Maintain thorough documentation of customer interactions in the organization's system.<br>• Collaborate with team members to deliver seamless and consistent customer experiences.<br>• Analyze account details to identify customer needs and recommend suitable banking solutions.<br>• Uphold confidentiality and adhere to banking regulations while handling sensitive customer data.<br>• Stay updated on the latest banking procedures, products, and services to ensure accurate responses to client queries.<br>• Offer solutions to enhance customer satisfaction and build long-lasting relationships.
<p>We are seeking a motivated Leasing Agent to join our team in Canton, Ohio. This contract-to-permanent opportunity is ideal for professionals experienced in leasing and property management who are looking to contribute to a thriving residential community. The successful candidate will deliver excellent customer service, support our marketing initiatives, and handle administrative tasks with accuracy, all while upholding a high standard of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively market vacant apartment units and assist with lease renewals for current residents.</li><li>Conduct detailed inspections of vacant units and promptly report any maintenance or repair needs to the Property Manager or Maintenance Manager.</li><li>Perform comprehensive credit checks and verify applicant income, ensuring confidentiality throughout the process.</li><li>Accurately process all leasing-related paperwork and perform data entry with attention to detail.</li><li>Coordinate lease signings and manage the collection of initial rent and deposit payments.</li><li>Facilitate seamless move-in experiences by maintaining open communication with new residents.</li><li>Organize and maintain resident files and records in compliance with company standards.</li><li>Represent and promote the community through direct outreach and marketing activities to attract prospective residents.</li><li>Respond to resident inquiries and service requests in a timely manner, collaborating with appropriate team members to resolve issues.</li><li>Foster positive resident relations by providing courteous, professional assistance and addressing concerns efficiently.</li></ul><p><br></p>
We are looking for a reliable Front Desk Coordinator to join our team in Oakwood, Ohio. In this contract position, you will serve as the first point of contact for clients and visitors, ensuring a welcoming and attentive experience. Your role will involve managing a range of administrative and receptionist tasks to support daily operations.<br><br>Responsibilities:<br>• Greet and assist visitors with courtesy and a friendly demeanor.<br>• Handle incoming calls through a multi-line phone system efficiently and direct them to the appropriate departments.<br>• Manage switchboard operations, ensuring smooth communication flow within the office.<br>• Provide concierge services, addressing inquiries and offering assistance as needed.<br>• Maintain accurate records of visitor logs and appointments.<br>• Support administrative tasks such as scheduling and correspondence.<br>• Ensure the front desk area is organized and presentable at all times.<br>• Collaborate with internal staff to facilitate seamless office operations.<br>• Uphold confidentiality and security protocols when handling sensitive information.
<p>Our team is seeking a proactive Marketing Assistant to support both sales and marketing initiatives and drive business growth. This contract-to-permanent opportunity offers exposure to a range of functions, including relationship building, market research, and collaborative project execution.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a liaison between inside sales representatives and external marketing firms to enhance collaboration and customer engagement.</li><li>Conduct market research to identify potential clients and key decision-makers.</li><li>Track and manage sales and marketing activities using CRM tools to ensure accurate data reporting and progress monitoring.</li><li>Provide insights and feedback to marketing teams to help shape lead generation strategies.</li><li>Coordinate meetings and networking events to support relationship-building efforts.</li><li>Assist in the creation and execution of email campaigns, direct marketing initiatives, and social media strategies.</li><li>Organize and manage administrative tasks, such as inbox management and scheduling.</li><li>Collaborate with sales leadership to align marketing strategies with business development goals.</li><li>Monitor and evaluate the effectiveness of marketing activities and recommend adjustments to ensure optimal results.</li><li>Support event planning and execution to enhance brand visibility and customer engagement.</li></ul>
