We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment.<br><br>Responsibilities:<br>• Address customer inquiries and determine whether the issue falls within the scope of the customer service team.<br>• Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority.<br>• Escalate issues outside of your authority to the appropriate department for resolution.<br>• Keep accurate records of all customer service interactions and inquiries.<br>• Identify trends in customer issues and report them to support root cause analysis and improvements.<br>• Greet visitors at the front desk and monitor building access when applicable.<br>• Assist with administrative tasks like folding and assembling renewal mailings when needed.<br>• Communicate effectively with customers through various channels, including phone, email, and in-person interactions.<br>• Perform additional duties as assigned by your supervisor to support team objectives.
<p>Do you enjoy helping people and solving problems? Are you a confident communicator who thrives in a fast‑paced environment? We’re looking for a friendly, reliable Call Center Agent to join a team in Mechanicsburg, PA and deliver outstanding customer experiences every day. If you’re customer‑focused, motivated, and ready to grow—this could be the role for you!</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Handling inbound and/or outbound calls with professionalism and empathy</li><li>Assisting customers with questions, requests, and issue resolution</li><li>Accurately documenting interactions in our system</li><li>Following call scripts, policies, and quality standards</li><li>Meeting performance goals for call quality, attendance, and productivity</li><li>Collaborating with team members and supervisors to improve service delivery</li><li>Maintaining a positive, customer‑focused attitude at all times</li></ul><p><br></p>
<p>Do you enjoy meeting new people, exploring your local area, and driving results through face‑to‑face connections? We’re looking for a high‑energy Outside Sales Representative to lead growth efforts across the Lemoyne territory and surrounding communities. If you’re competitive, outgoing, and love the idea of managing your own territory, this is the perfect opportunity.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Grow a portfolio of new business by actively prospecting throughout Lemoyne and nearby regions</li><li>Conduct in‑person visits, consultations, and presentations with potential clients</li><li>Build strong, long‑lasting customer relationships through consistent communication</li><li>Strategically plan your daily routes and appointments to maximize productivity</li><li>Understand customer needs and deliver solutions that truly add value</li><li>Track market activity to stay ahead of trends and competitors</li></ul><p><br></p>
<p>Are you a people‑person who loves building relationships? Do you thrive when you’re out and about rather than stuck behind a desk? We’re looking for a motivated Outside Sales Representative to own the Harrisburg territory and help us expand our footprint across Central PA.</p><p>This is your chance to join a fast‑growing team where your personality, drive, and ambition matter just as much as your experience.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Prospect, develop, and grow a strong pipeline of new business across the Harrisburg region</li><li>Meet directly with customers to understand their needs and provide tailored solutions</li><li>Manage your territory like your own business—plan routes, schedule appointments, and hit goals</li><li>Build long‑term relationships with clients through consistent follow‑up and excellent service</li><li>Represent our brand with professionalism and confidence in the field</li><li>Stay up‑to‑date on market trends and competitor activity</li></ul><p><br></p>