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3 results for Customer Experience Specialist in York, PA
- York, PA
- onsite
- Temporary / Contract
- 21 - 24 USD / Hourly
- <p>Ready to be part of a team driving a major business transformation? We're looking for a customer-focused, detail-oriented <strong>Customer Service Representative</strong> to play a key role in supporting a growing organization through a critical ERP transition and business integration. This isn't just a customer service position. It's an opportunity to bring valuable expertise, make an immediate impact, and help ensure seamless operations as the company transitions from <strong>QAD to SAP S/4HANA</strong>. Your knowledge and support will be instrumental in keeping customers happy, orders moving, and business running smoothly.</p><p><br></p><p>What You'll Do:</p><ul><li>Process and manage customer orders with accuracy and efficiency.</li><li>Provide exceptional customer support and order status updates.</li><li>Coordinate with logistics and shipping teams to ensure on-time delivery.</li><li>Maintain accurate records and data within ERP systems.</li><li>Help preserve critical QAD knowledge during an important system transition.</li><li>Partner with internal teams to solve problems and keep operations moving.</li><li>Thrive in a fast-paced environment where your contributions truly matter.</li></ul><p><br></p>
- 2026-10-02T00:00:00Z
- Rosedale, MD
- onsite
- Temporary to Hire
- 20.9 - 27 USD / Hourly
- <p>We are looking for a detail-oriented Sales Support Specialist to support daily sales and customer operations activities in Maryland. This role is ideal for someone who enjoys balancing customer communication, order accuracy, and hands-on coordination in a fast-moving onsite environment. The person in this role will work closely with internal teams to keep orders, deliveries, and account support running smoothly while helping strengthen long-term customer relationships.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately in an Oracle-based system while verifying pricing, purchase orders, and other key transaction details.</p><p>• Prepare customer pickup requests by locating and pulling items efficiently to support timely order fulfillment.</p><p>• Organize delivery activity by coordinating driver schedules and helping plan accurate next-day routing.</p><p>• Follow up with customers regarding shipment status, delivery confirmation, and overall service satisfaction.</p><p>• Work across warehouse, shipping, logistics, production, sales, and credit teams to resolve issues and maintain smooth order flow.</p><p>• Support account growth by identifying sales opportunities, recommending additional products or services, and building strong customer rapport.</p><p>• Maintain precise records and update order information promptly to reduce errors and improve service reliability.</p><p>• Assist with light physical tasks, including moving materials up to 25 pounds when needed in the course of order handling.</p>
- 2026-10-05T00:00:00Z
- York, PA
- onsite
- Permanent / Full Time
- 52000 - 58000 USD / Yearly
- <p>We are looking for a <strong>Credit Collections Specialist</strong> to support cash flow and minimize financial exposure by actively managing customer accounts in York, Pennsylvania. This position involves customer communication, and coordination to keep receivables current. </p><p><br></p><p>Responsibilities:</p><p>• Oversee a customer accounts, following up on outstanding invoices and driving timely payment resolution.</p><p>• Review account payment patterns and financial risk indicators to support credit decisions and recommend appropriate limit changes when needed.</p><p>• Manage sales orders placed on hold due to account status and authorize release once payment conditions or credit standing are acceptable.</p><p>• Work closely with sales, customer support, and operations teams to address disputes, service issues, or other factors delaying payment.</p><p>• Maintain organized documentation of collection outreach, account updates, payment commitments, and resolution progress.</p><p>• Assist with month-end activities by preparing aging information and providing updates on receivables and collection progress.</p><p>• Identify opportunities to strengthen credit and collections workflows, improve efficiency, and reduce exposure to bad debt.</p>
- 2026-09-17T00:00:00Z