<p>The Call Center Specialist serves as the frontline representative for the company, handling inbound and outbound customer inquiries related to telecommunications products and services. This role is responsible for resolving issues, providing technical support, processing service requests, and ensuring a high level of customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, or chats from customers regarding billing, service plans, technical issues, and general inquiries.</li><li>Troubleshoot and resolve customer concerns related to mobile, internet, TV, and landline services.</li><li>Provide accurate product and service information, upsell or recommend upgrades as appropriate.</li><li>Escalate complex issues to Tier 2 support or technical departments when necessary.</li><li>Document all interactions in the customer relationship management (CRM) system.</li><li>Maintain a strong knowledge of company services, promotions, pricing plans, and policies.</li><li>Meet or exceed performance metrics, including call handling time, customer satisfaction, and resolution rate.</li><li>Follow all company procedures regarding data security, customer privacy, and compliance requirements.</li><li>Participate in regular training sessions to stay up to date on new products, system updates, and customer service best practices.</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>Robert Half is partnering with a company who is currently seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> for a growing organization located in <strong>Harrisburg, PA</strong>. This position offers an exciting opportunity to work in a dynamic and collaborative environment while managing the crucial financial processing and collections aspects of the business. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to thrive in a fast-paced setting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process, verify, and post accounts receivable transactions to ensure accurate and timely payment processing.</li><li>Generate and distribute invoices, ensuring all billing information is complete and correct.</li><li>Monitor customer accounts for delayed payments and follow up with clients to secure outstanding balances in a professional yet effective manner.</li><li>Reconcile the accounts receivable ledger to ensure all payments are accounted for and posted correctly.</li><li>Prepare weekly/monthly reports on accounts receivable status, including aging reports and collections activity updates.</li><li>Collaborate with internal departments (e.g., sales, customer service) to resolve payment discrepancies or client issues.</li><li>Assist in managing credit and collections processes, evaluate creditworthiness, and implement customer-specific payment plans as needed.</li><li>Support month-end close processes by preparing accounts receivable aging analysis and reconciling related accounts.</li><li>Stay informed about regulatory changes and best practices to ensure compliance with company policies and financial procedures.</li></ul><p><br></p>
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
<p>We are seeking an experienced and highly motivated <strong>Leasing Specialist</strong> to join our property management team in <strong>Baltimore, MD</strong>. The ideal candidate will have a strong background in leasing within <strong>affordable housing communities</strong>, including familiarity with HUD, LIHTC (Low-Income Housing Tax Credit), and other housing assistance programs. This role is responsible for maintaining high occupancy levels by effectively leasing apartments and delivering exceptional customer service to current and prospective residents.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lease apartments by marketing available units, conducting property tours, and screening applicants.</li><li>Maintain compliance with <strong>affordable housing regulations</strong>, including LIHTC, HUD, Section 8, and local housing authority guidelines.</li><li>Assist applicants with the completion of rental applications and required documentation for income verification and program eligibility.</li><li>Perform leasing-related administrative tasks, such as data entry, lease renewals, and resident file maintenance in accordance with compliance standards.</li><li>Maintain knowledge of all applicable leasing and fair housing laws, company policies, and affordable housing regulations.</li><li>Ensure timely follow-up with prospective residents and maintain a high level of customer service throughout the leasing process.</li><li>Assist in planning and implementing resident retention programs and community events.</li><li>Conduct move-in and move-out inspections, and coordinate with maintenance for unit readiness.</li><li>Support the Property Manager with audits, reports, and resident communications as needed.</li><li>Stay updated on local market trends and competitor offerings in the Baltimore area.</li></ul><p><br></p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>We are looking for a dedicated Collections Specialist to join our team in York, Pennsylvania. In this role, you will focus on managing chargebacks, processing disputes, and ensuring accurate credit handling for customer accounts. This position requires strong attention to detail, excellent communication skills, and a solid understanding of collection processes.</p><p><br></p><p>Responsibilities:</p><p>• Handle customer chargebacks based on contract terms.</p><p>• Investigate and resolve disputes related to chargebacks.</p><p>• Process credits to customer accounts.</p><p>• Monitor and manage outstanding chargebacks across customer accounts.</p><p>• Provide support by performing duties for team members.</p><p>• Utilize SAP and Microsoft Office tools to streamline processes and enhance efficiency</p>
<p>We are looking for a detail-oriented Accounting Specialist to join our client in the York, Pennsylvania area. In this role, you will handle a variety of financial tasks, ensuring accuracy and efficiency in transaction processing and record-keeping. This is an excellent opportunity for someone with a strong background in accounts payable and general accounting practices.</p><p><br></p><p>Responsibilities:</p><p>• Process daily financial transactions, including accounts payable, corporate credit card reconciliations, and other related tasks.</p><p>• Review and enter vendor invoices into the accounting system, ensuring proper approvals are obtained for payments.</p><p>• Manage timely payment of invoices while maintaining precise and organized financial records.</p><p>• Perform data entry and reconciliation tasks for accounts payable and accounts receivable.</p><p>• Provide backup support for team members.</p><p>• Assist with resolving discrepancies in vendor accounts and transactional issues.</p><p>• Utilize accounting software and tools, such as SAP, to streamline processes and maintain accurate records.</p><p><br></p>
<p>We are looking for a Purchasing Supervisor for our client located in Lebanon County, Pennsylvania. This role will assist with developing and implementing cost-effective procurement strategies, managing supplier relationships, and ensuring compliance with regulatory standards. The ideal candidate will have a strong background in procurement, excellent leadership skills, and ability to streamline processes and achieve organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute procurement strategies that align with organizational objectives and drive cost savings.</p><p>• Establish and enforce procurement policies and procedures to ensure efficiency and compliance with relevant regulations.</p><p>• Recruit, train, and mentor a high-performing procurement team, fostering growth and attention to detail.</p><p>• Analyze market trends to identify opportunities for cost reduction, risk mitigation, and supplier optimization.</p><p>• Build and maintain strong relationships with suppliers, negotiating favorable contracts and ensuring reliable service.</p><p>• Monitor supplier performance and address quality, delivery, or compliance issues as needed.</p><p>• Implement and manage procurement systems and tools, including e-procurement platforms and analytics.</p><p>• Conduct regular spend analysis to uncover opportunities for cost savings and strategic sourcing.</p><p>• Oversee the procurement budget, ensuring effective cost control and reporting on key performance metrics.</p><p>• Identify and mitigate risks related to supply chain disruptions, compliance, and market fluctuations.</p>
<p>Our client in in the local government sector based in Baltimore, Maryland is seeking a detail-oriented Insurance Verification Specialist to join their team!</p><p><br></p><p>Responsibilities:</p><ul><li>Conducting regular follow up and communicating with clinic patients over the phone in a detail-oriented manner.</li><li>Schedule patient visits, including new patient appointments, follow up visits, rescheduling of missed appointments, laboratory tests, and/or other medical appointments</li><li>Collecting and entering patient information such as insurance details, income, and family size into the electronic medical record.</li><li>Utilizing clinical electronic medical records for data entry and management.</li><li>Conducting patient registration, which includes obtaining demographic information.</li><li>Ensuring data accuracy while entering into a spreadsheet and the electronic medical record.</li><li>Making phone calls to patients to gather necessary details for calculating federal poverty limit.</li><li>Monitoring patient accounts and taking actions when necessary.</li></ul><p><br></p>
<p>We are looking for a Sr. Finance Specialist to join our team in Lititz, Pennsylvania. In this role, you will be responsible for overseeing and executing diverse financial functions, ensuring accuracy, and maintaining compliance with organizational standards. This position offers an opportunity to contribute to critical accounting processes and collaborate with senior team members to support financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounting systems for consortiums and cooperatives, including claims payments and cash transactions.</p><p>• Prepare and analyze monthly client invoices using carrier enrollment data.</p><p>• Record accounts receivable and process vendor payments in a timely manner.</p><p>• Provide support to senior finance specialists in analyzing data for stop loss and aggregate claim filings.</p><p>• Assist in the preparation of financial and aggregate reports to ensure accurate documentation.</p><p>• Perform reconciliation of accounts to maintain financial accuracy and integrity.</p><p>• Handle general finance-related tasks as required by the department.</p><p>• Collaborate with cross-functional teams to ensure seamless billing and cash management processes.</p><p>• Utilize financial tools and software, such as Microsoft Excel and QuickBooks, to optimize accounting workflows.</p><p>• Ensure compliance with organizational policies and industry regulations in all financial activities.</p>
<p>Our client is launching a document digitization project aimed at converting large volumes of paper files into electronic format for easier storage, retrieval, and compliance. We are seeking detail-oriented and reliable individuals to support this effort by preparing, scanning, indexing, and organizing documents in a structured and secure manner.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare paper documents for scanning, including removing staples, clips, and bindings.</li><li>Organize documents by type, date, or category based on established project guidelines.</li><li>Operate scanning equipment (e.g., flatbed or high-speed scanners) to digitize records accurately and efficiently.</li><li>Review scanned images for clarity, completeness, and legibility; re-scan as needed to ensure quality.</li><li>Index and name files using predefined naming conventions or metadata standards.</li><li>Upload scanned files to a secure digital repository or document management system (e.g., SharePoint, DocuWare, Laserfiche).</li><li>Maintain confidentiality and handle sensitive or confidential documents in accordance with data protection policies.</li><li>Track project progress, complete logs or checklists, and report any issues or discrepancies to the supervisor.</li><li>Follow standard operating procedures (SOPs) and contribute to maintaining an organized and efficient scanning workspace.</li></ul><p><br></p>
We are looking for a dedicated Collections Specialist to join our team in Hunt Valley, Maryland. In this Contract-to-Permanent position, you will play a key role in managing financial accounts, tracking repossessions, and handling administrative tasks to ensure efficient operations. This is an excellent opportunity to contribute to a dynamic financial services environment while developing your expertise.<br><br>Responsibilities:<br>• Monitor and maintain reports related to delinquency on risk-based loans, charge-offs, and repossessions.<br>• Oversee the assignment and tracking of repossessions, ensuring accurate documentation and timely follow-up.<br>• Perform administrative duties such as processing payments, managing collection agency and repossession invoices, filing, and preparing documents for record retention.<br>• File and monitor insurance claims with attention to detail and compliance requirements.<br>• Collaborate with internal teams to address billing and collection issues efficiently.<br>• Ensure adherence to established collection processes and procedures.<br>• Utilize Microsoft Excel to analyze data and generate reports as needed.<br>• Stay informed about bankruptcy-related creditor processes to manage accounts effectively.<br>• Support the department in achieving financial recovery goals through strategic account management.
<p>Robert Half as a new Direct Hire opportunity for Payroll Director for a good client of ours based in Baltimore, MD. <strong>This is a hybrid position requiring a few days on site per week</strong>. If interested, please apply directly to this posting or contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and oversee the end-to-end payroll processing for a few thousand employees across multiple pay groups using <strong>UKG software</strong>.</li><li>Manage a small team of Payroll Specialists </li><li>Ensure all payrolls are processed accurately, timely, and in compliance with applicable laws and internal policies.</li><li>Serve as the <strong>UKG Payroll System expert</strong>, including configuration, upgrades, issue resolution, and optimization opportunities.</li><li>Partner with HR, Finance, IT, and Legal teams to ensure data integrity and alignment across systems and departments.</li><li>Manage payroll audits, tax filings, year-end reporting, and benefit deductions.</li><li>Provide strategic direction for payroll operations, identifying and implementing process improvements and automation opportunities.</li><li>Monitor changes in tax and labor laws; ensure payroll compliance across all relevant jurisdictions.</li><li>Develop and mentor payroll staff, fostering a high-performance culture and professional development.</li><li>Own vendor relationships related to payroll and timekeeping systems.</li><li>Prepare and present payroll-related reports, metrics, and dashboards to senior leadership.</li></ul><p><br></p>
<p>We’re seeking a professional and welcoming Receptionist to be the first point of contact for our office. In this role, you’ll greet visitors, manage incoming calls, and provide administrative support to ensure smooth daily operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and direct visitors with a friendly and professional demeanor</li><li>Answer and route incoming calls</li><li>Manage mail, packages, and deliveries</li><li>Provide administrative support including filing, scanning, and data entry</li><li>Assist with scheduling and maintaining conference rooms</li><li>Support staff with various office tasks as needed</li></ul><p><strong>Schedule:</strong></p><ul><li>Monday–Friday, full-time business hours</li></ul><p>If you enjoy being the face of an office and thrive in a professional, team-oriented environment, we’d love to hear from you!</p>
We are looking for a dedicated Staff Accountant to join a CPA firm in Harrisburg, Pennsylvania. In this role, you will support small business clients by providing expert financial services, including accounting, tax preparation, and payroll processing. This is an excellent opportunity for a motivated individual to make a meaningful impact in a collaborative and client-focused environment.<br><br>Responsibilities:<br>• Manage general accounting tasks, ensuring accuracy and efficiency while utilizing QuickBooks.<br>• Process payroll for small business clients, ensuring timely and compliant payroll operations.<br>• Handle bookkeeping activities, including data entry, account reconciliations, and AR/AP processing.<br>• Prepare and analyze financial statements to provide insights into business performance.<br>• Complete individual income tax returns (1040) and assist with partnership and S-corporation tax matters.<br>• Support clients with account management and provide recommendations for financial improvements.<br>• Collaborate with team members to ensure high-quality service delivery across all accounting functions.<br>• Maintain client confidentiality and adhere to all applicable regulations and standards.
<p>Our client is seeking experienced Attorney to join the team in York, Pennsylvania. In this role, you will provide legal expertise and strategic direction for insurance claims, ensuring optimal outcomes for an insurance agency's brokerage clients. This position requires a proactive leader who can guide a team of claim managers while collaborating with internal and external stakeholders to resolve complex insurance matters efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Offer legal counsel and strategic advice on insurance claims to support brokerage clients in navigating complex issues.</p><p>• Oversee and manage a team of Insurance Claim Managers to ensure effective handling of claims processes.</p><p>• Provide expert guidance on policy interpretation, coverage assessments, and claims strategies to maximize client recovery.</p><p>• Collaborate closely with account teams and major insurance carriers to facilitate prompt and effective claim resolutions.</p><p>• Address intricate insurance claims challenges with a focus on delivering client-centric solutions.</p><p>• Develop and implement procedures to enhance the efficiency and accuracy of claims handling.</p><p>• Evaluate and advise on potential risks and legal exposures related to insurance claims.</p><p>• Work with external insurers to negotiate and advocate for favorable outcomes on behalf of clients.</p><p>• Stay updated on industry trends and regulations to ensure compliance and best practices in claims management.</p>
We are looking for a skilled Attorney/Lawyer to join our team in Towson, Maryland. This role offers an opportunity to engage in diverse legal tasks, including litigation strategy, document preparation, and case management. The ideal candidate will excel in legal research, negotiation, and client advocacy, ensuring the highest standards of meticulous representation.<br><br>Responsibilities:<br>• Perform thorough legal research to interpret statutes, case law, and regulations relevant to cases.<br>• Develop comprehensive case strategies and outline litigation approaches to achieve favorable outcomes.<br>• Draft and file legal pleadings, motions, and other court documents with precision and attention to detail.<br>• Respond effectively to defense motions, including those for dismissal or summary judgment.<br>• Prepare and review discovery requests and responses to ensure accuracy and compliance.<br>• Conduct depositions of defendants, witnesses, and expert individuals to gather critical information.<br>• Guide clients through deposition preparation, mediation proceedings, and trial testimony.<br>• Analyze and organize discovery materials to ensure evidence is managed effectively.<br>• Negotiate settlements with opposing counsel and insurance representatives to secure optimal results for clients.<br>• Advise clients on settlement offers and potential trial implications, providing clear guidance on legal options.
<p>Our client a large industrial corporation is currently seeking a skilled Corporate Counsel to provide expert legal guidance and support within our organization. In this role, you will focus on legal matters related to the construction industry, including contract management, compliance, and dispute resolution. This position is based in Lancaster, Pennsylvania on a hybrid basis. </p><p><br></p><p>Interested candidates who would like to be considered immediately should reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Provide legal advice on federal, state, and local regulations impacting the construction industry and company operations.</p><p>• Draft, review, and negotiate a variety of contracts, including construction agreements and subcontracts.</p><p>• Oversee commercial disputes and litigation, working closely with external legal counsel as needed.</p><p>• Address legal matters related to construction, licensing, employment law, insurance, and regulatory compliance.</p><p>• Stay updated on changes in laws and regulations, analyzing their implications for the business.</p><p>• Assist with mergers and acquisitions activities, including due diligence and preparation of legal documentation.</p><p>• Develop and deliver training sessions on topics such as construction law and employment regulations.</p>
