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3 results for Customer Experience Specialist in York, PA
- New Holland, PA
- onsite
- Temporary to Hire
- 19 - 20 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a team in New Holland, PA in a Contract to Permanent position. This opportunity is well suited for someone who enjoys helping customers, handling high-volume communication, and coordinating solutions across multiple business areas. The role focuses on delivering responsive support, documenting inquiries accurately, and ensuring each issue is routed or resolved efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer contacts by phone and related channels, gathering details and assessing the nature of each request.</p><p>• Address service matters within assigned authority by supporting questions tied to underwriting, claims, billing, and marketing activities.</p><p>• Escalate concerns that require specialized review to the appropriate internal teams and follow through to support timely resolution.</p><p>• Maintain accurate records of customer interactions, requests, and outcomes to support service continuity and reporting.</p><p>• Monitor recurring customer concerns and share patterns with leadership to help identify underlying causes and improvement opportunities.</p><p>• Welcome visitors courteously when assigned to front desk coverage and help oversee entry access to the facility.</p><p>• Provide office support for renewal mailing preparation, including assembling and organizing outgoing materials as needed.</p><p>• Complete additional customer support or administrative tasks as directed by management to meet team priorities.</p>
- 2026-05-28T00:00:00Z
- Camp Hill, PA
- onsite
- Temporary / Contract
- 21 - 23 USD / Hourly
- <p>Do you enjoy helping people and being the go-to problem solver? We’re looking for a <strong>Customer Service Representative</strong> to join a fast-paced, team-focused environment in the Camp Hill area. If you’re friendly, detail-oriented, and love delivering a great customer experience, this could be the perfect fit!</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Handle incoming calls, emails, and customer inquiries with professionalism</li><li>Provide accurate information and resolve questions or concerns</li><li>Enter and update customer data, orders, and account details</li><li>Process orders, track shipments, and follow up as needed</li><li>Collaborate with internal teams to ensure customer satisfaction</li><li>Maintain detailed records in company systems (CRM/Excel)</li><li>Support additional administrative and customer-focused tasks</li></ul><p><br></p>
- 2026-05-11T00:00:00Z
- Mechanicsburg, PA
- onsite
- Temporary / Contract
- 20 - 23 USD / Hourly
- <p>Are you confident on the phone and energized by connecting with new people? We’re looking for a <strong>call center agent</strong> who thrives in a fast-paced environment and enjoys cold calling, outreach, and building new business connections.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Make high-volume outbound calls to prospective clients and customers</li><li>Engage in cold calling and telemarketing efforts to generate interest and leads</li><li>Follow call scripts while also building genuine, personable conversations</li><li>Maintain accurate call notes and track activity in systems</li><li>Handle objections confidently and turn conversations into opportunities</li></ul><p><br></p>
- 2026-05-18T00:00:00Z