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5 results for Customer Experience Specialist in York, PA

Customer Service Representative

New Holland, PA
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment. Responsibilities: • Address customer inquiries and determine whether the issue falls within the scope of the customer service team. • Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority. • Escalate issues outside of your authority to the appropriate department for resolution. • Keep accurate records of all customer service interactions and inquiries. • Identify trends in customer issues and report them to support root cause analysis and improvements. • Greet visitors at the front desk and monitor building access when applicable. • Assist with administrative tasks like folding and assembling renewal mailings when needed. • Communicate effectively with customers through various channels, including phone, email, and in-person interactions. • Perform additional duties as assigned by your supervisor to support team objectives.
2026-04-15T00:00:00Z

Customer Service Rep

Enola, PA
onsite
Temporary
19 - 22 USD / Hourly
We’re partnering with a company in the Enola area that’s looking to add dependable and customer‑focused Customer Service Representatives to their team. This is a great opportunity for someone who enjoys helping others and wants steady work in a professional environment. What You’ll Be Doing<ul><li>Answering inbound customer calls</li><li>Assisting customers with questions, concerns, and requests</li><li>Entering and updating information accurately in the system</li><li>Providing friendly, professional support on every interaction</li></ul>
2026-04-13T00:00:00Z

Call Center Representative

Mechanicsburg, PA
onsite
Temporary
18 - 20 USD / Hourly
We’re working with a growing company in the Harrisburg area that’s looking to add friendly, reliable Call Center Representatives to their team. If you enjoy helping customers and thrive in a fast‑paced environment, this could be a great fit! What You’ll Be Doing<ul><li>Handling inbound and/or outbound calls</li><li>Assisting customers with questions, requests, or concerns</li><li>Entering and updating information accurately in the system</li><li>Providing professional, courteous service on every call</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative II

Baltimore, MD
onsite
Temporary
17.1 - 18 USD / Hourly
We are looking for a Customer Service Representative II to support vehicle intake operations at an impound facility in Baltimore, Maryland. This Contract position focuses on reviewing documentation, recording accurate vehicle information, and helping maintain secure handling of keys and personal property. The role is well suited for someone who is detail-oriented, comfortable with data entry, and able to provide dependable customer service in a fast-paced administrative environment. Responsibilities: • Receive and examine incoming paperwork for towed vehicles, confirm that required details are complete, and process documents for intake. • Compare police reports and related records against vehicle information, including identification numbers, impound reason, and key location, then assign the appropriate intake code. • Inspect arriving vehicles to confirm identifying details such as tag number, make, model, color, year, and odometer reading, and note any discrepancies. • Document vehicle condition by checking for damage, valuables, and special modifications, and escalate potential security concerns when needed. • Capture photographs of vehicles, including visible damage and other important condition details, to support accurate intake records. • Receive, log, and secure vehicle keys, while completing required key tracking documentation. • Remove visible valuables when required, record items on property forms, and transfer belongings to a secured storage area using established procedures. • Complete inventory and intake records, enter vehicle data into the database, upload images, and assemble all supporting documentation for supervisor review. • Mark vehicles with tracking details and maintain a daily record of impounded units to support organized lot operations.
2026-04-20T00:00:00Z

Call Center Lead

Harrisburg, PA
onsite
Temporary
21 - 24 USD / Hourly
Do you thrive in fast‑paced call center environments and enjoy coaching others to succeed? We’re partnering with a growing organization in the Harrisburg area that’s seeking a Call Center Lead to guide daily operations and support frontline customer service staff. What You’ll Be Doing<ul><li>Serving as a go‑to resource for Customer Service Representatives</li><li>Providing real‑time support, coaching, and call assistance</li><li>Monitoring calls and performance metrics</li><li>Assisting with scheduling, training, and quality standards</li><li>Escalating and resolving complex customer issues</li><li>Helping keep morale high and the floor running smoothly</li></ul>
2026-04-13T00:00:00Z