We are looking for a skilled Permits Coordinator/Customer Service specialist to join our Home Comfort Division in Middle River, Maryland. In this Contract to permanent position, you will play a key role in ensuring smooth operations by managing permits and delivering outstanding customer service. This is an excellent opportunity to contribute to a dynamic team within the energy and natural resources industry.<br><br>Responsibilities:<br>• Coordinate permit applications and ensure timely submissions to relevant authorities.<br>• Assist customers with inquiries, providing clear and thorough responses to ensure satisfaction.<br>• Maintain and update records related to permitting and customer interactions.<br>• Perform accurate data entry tasks, managing alphanumeric information with precision.<br>• Handle incoming calls in a call center environment, addressing concerns and resolving issues.<br>• Generate detailed reports using Microsoft Excel to support operational analysis.<br>• Organize and file documents systematically for easy access and retrieval.<br>• Collaborate with other departments to streamline processes and improve service delivery.<br>• Monitor the status of permits and follow up with appropriate parties as needed.
<p>We are looking for a dedicated Customer Service Representative for our client in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in addressing customer inquiries, ensuring satisfaction, and maintaining records of interactions. This position offers the opportunity to work both independently and collaboratively to provide exceptional service and support.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer inquiries and provide accurate information to resolve issues efficiently.</p><p>• Identify service concerns and determine whether they can be addressed by the customer service team or need escalation.</p><p>• Resolve customer issues within your authority, including areas such as underwriting, claims, accounting, and marketing.</p><p>• Redirect unresolved matters to the appropriate department for further assistance.</p><p>• Maintain detailed records of customer interactions and service inquiries.</p><p>• Analyze trends in customer concerns and communicate findings to support root cause analysis.</p><p>• Greet visitors professionally and manage their access to the building if working at the front desk.</p><p>• Assist with administrative tasks such as preparing and assembling renewal mailings when needed.</p><p>• Perform additional duties as assigned by your supervisor to support the team.</p>
<p>Robert Half has a brand new direct-hire opportunity for a Client Services Associate for a financial services firm based on Columbia, MD. This role will support a great team with some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! If interested, or if you have questions, please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Description</p><ul><li>Provide support to financial advisors</li><li>Maintain relationships with new and existing accounts</li><li>Coordinate meetings internally and externally</li><li>Perform related research as necessary to ensure team is set up for success</li><li>Maintain client database system</li><li>Handle administrative support work for team</li><li>Special projects as assigned by leadership</li></ul><p><br></p>
<p>Are you ready to make every customer interaction count? Our client is seeking passionate Call Center Agents to join their growing team. If you thrive in fast-paced environments, love helping people, and enjoy working with cutting-edge technology, this is your opportunity!</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Handle inbound and outbound calls with professionalism and empathy.</li><li>Resolve customer inquiries efficiently and accurately.</li><li>Document interactions and solutions using company tools.</li><li>Support team goals while delivering outstanding customer experiences.</li></ul><p><br></p>
<p>The <strong>Bilingual Spanish Customer Service Representative</strong> provides exceptional customer support in both English and Spanish. This position plays a key role in ensuring customer satisfaction by handling inquiries, resolving issues, and delivering accurate information about products and services. The ideal candidate is professional, patient, and able to communicate clearly in both languages.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person in both English and Spanish.</li><li>Provide product, service, and account information accurately and efficiently.</li><li>Handle customer complaints, process orders, and assist with billing or service requests.</li><li>Translate and interpret customer communications or documentation as needed.</li><li>Maintain and update customer records, documenting all interactions in the CRM system.</li><li>Collaborate with internal departments (sales, operations, billing, technical support) to resolve customer concerns.</li><li>Meet or exceed performance goals, including response time, accuracy, and customer satisfaction.</li><li>Identify and communicate opportunities for process or service improvements.</li><li>Represent the company in a positive and professional manner at all times.</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>Are you numbers-savvy with a knack for building strong client relationships? Do you take pride in accurate billing, timely collections, and balancing the books down to the penny? We’re looking for a motivated Accounts Receivable Specialist to join our growing finance team in Mechanicsburg, PA! In this key role, you’ll manage the full cycle of receivables—ensuring invoices go out right, payments come in on time, and our customers stay happy.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Generate and distribute customer invoices accurately and promptly</li><li>Apply payments, reconcile accounts, and monitor aging reports</li><li>Proactively follow up on past-due accounts and resolve billing discrepancies</li><li>Partner with sales and customer service teams to ensure smooth payment processing</li><li>Assist with month-end closing, reporting, and audit support</li><li>Maintain clean, organized records for all AR transactions</li></ul><p><br></p>
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
<p><strong>About the Role:</strong></p><p> We’re looking for a proactive and customer-focused <strong>Collections Specialist</strong> to join our team. This individual will be responsible for managing past-due accounts, maintaining positive client relationships, and ensuring timely collection of outstanding balances. The ideal candidate has strong communication skills, attention to detail, and the ability to problem-solve while maintaining professionalism and empathy.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers regarding past-due accounts via phone, email, and written correspondence</li><li>Negotiate and set up payment arrangements while maintaining positive customer relationships</li><li>Research and resolve billing discrepancies or disputed charges</li><li>Maintain accurate records of all collection activity in the system</li><li>Collaborate with the accounting and sales teams to address payment issues</li><li>Monitor aging reports and identify high-risk accounts</li><li>Escalate unresolved accounts to management or third-party collection agencies as needed</li><li>Ensure compliance with all company policies and collection regulations (FDCPA and state laws)</li></ul><p><br></p>
<p>We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our finance team. In this role, you will manage cash and credit posting, account reconciliations, and collections to maintain accurate financial records and support timely cash flow. The ideal candidate is highly organized, analytical, and possesses strong communication skills to effectively interact with both internal teams and customers.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process and post manual and electronic cash receipts, credits, and account adjustments to customer accounts.</li><li>Monitor and apply daily payments accurately in accordance with customer remittance details.</li><li>Maintain and reconcile daily deposit records with bank statements.</li><li>Identify and resolve discrepancies in account postings, escalating issues when necessary.</li><li>Review lockbox reports and bank images to ensure proper posting and reconciliation.</li><li>Communicate with customers to resolve payment disputes, collect outstanding balances, and enforce credit policies.</li><li>Assess account balances for risk, recommending actions such as credit holds or escalations.</li><li>Post account adjustments within authorized limits and ensure all financial transactions are completed before month-end close.</li><li>Prioritize accounts for collections based on aging and outstanding balances, using effective communication strategies.</li><li>Support audits and prepare reports as needed to ensure compliance with internal controls.</li></ul><p><br></p>
<p>We are seeking a detail-oriented Accounts Payable Clerk with<strong> SAP experience</strong> to join our client's team in Morgantown, Pennsylvania. This is a contract-to-permanent position offering an excellent opportunity for someone with strong accounts payable and organizational skills.</p><p><br></p><p><strong>Schedule:</strong> Full-time, Monday-Friday, onsite.</p><p><strong>Pay Rate: </strong>$20.00-25.00 depending upon experience </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process employee expense reports using reporting software, providing support when needed.</li><li>Conduct account reconciliations for accuracy and completeness.</li><li>Perform full-cycle accounts payable activities, including intercompany transactions and year-end preparation using SAP systems.</li><li>Handle vendor setup tasks, including maintaining W-9 forms, and support month-end closing processes.</li><li>Organize and maintain financial documents digitally for easy access and retrieval.</li><li>Review, match, and post invoices accurately into the system.</li><li>Manage financial data by sorting and organizing for streamlined workflows</li></ul>
We are seeking a skilled Collections Specialist to join our team. This individual will be responsible for facilitating effective communication with customers regarding outstanding payments, while ensuring the accuracy of financial records. The ideal candidate will have experience in collections and accounting, along with strong communication and organizational capabilities. <br> Key Responsibilities: Contact customers through phone and email to address overdue payments and discuss payment options. Maintain comprehensive records of customer payment status and collection activities. Process incoming payments and perform reconciliations for customer accounts. Work with internal teams, such as sales, to resolve credit issues and develop payment strategies. Participate in regular reviews of accounts receivable to maintain alignment across departments. Escalate delinquent accounts and unresolved matters to management as needed. Collaborate with team members to ensure company standards are met. Assist management with any tasks related to account collections.
<p>The <strong>Front Desk Coordinator</strong> manages the daily operations of the reception area and provides administrative support to ensure the office runs smoothly. This role requires a polished, professional demeanor, strong organizational skills, and the ability to handle sensitive client information with discretion.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet clients, visitors, and guests with professionalism and warmth, ensuring a positive first impression.</li><li>Answer and direct phone calls, emails, and inquiries promptly and accurately.</li><li>Schedule and confirm client appointments and coordinate meeting logistics for advisors and staff.</li><li>Maintain a neat and organized reception area and conference rooms.</li><li>Manage incoming and outgoing mail, deliveries, and correspondence.</li><li>Assist with preparing client documents, presentations, and meeting materials.</li><li>Maintain client confidentiality and uphold compliance with financial industry regulations.</li><li>Support administrative functions such as data entry, filing, scanning, and record maintenance.</li><li>Coordinate office supplies, vendor relations, and general office organization.</li><li>Provide additional administrative support to team members and management as needed.</li></ul><p><br></p>
<p>This role supports the administration and organization of service and general contract records, with a focus on auditing, validation, and lifecycle management within the company’s new Contract Lifecycle Management (CLM) system. The associate will review and reconcile existing contracts against SAP purchase orders, ensuring data accuracy, identifying missing or duplicate records, and maintaining compliant documentation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Audit and organize contract documentation in the new CLM system launched in July; identify and resolve gaps caused by records not on file.</li><li>Compare and verify contracts against SAP orders to ensure completeness and alignment.</li><li>Review and analyze contract language and formation to determine which documents should be retained or discarded.</li><li>Maintain accurate records and proper storage practices in compliance with company policy.</li><li>Support contract review and data reconciliation for state, local, and federal customers (majority federal).</li></ul><p><br></p>
<p>We are looking for an Accounts Receivable Specialist to join a team in Harrisburg, Pennsylvania. This position offering the opportunity to contribute to the financial operations of our organization. The ideal candidate will have a strong background in accounts receivable processes and possess excellent analytical and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Process customer payments and credit memos in compliance with established financial procedures.</p><p>• Investigate and resolve billing discrepancies, recommending adjustments when necessary to ensure accuracy.</p><p>• Manage overdue invoices by sending reminders and coordinating meetings to facilitate timely payments.</p><p>• Prepare detailed reports outlining the status of accounts receivable.</p><p>• Forecast future cash flows with precision to support financial planning.</p><p>• Reconcile deposits to ensure all payments are accounted for and correctly posted.</p><p>• Support monthly and bi-weekly supervisory reviews.</p><p>• Assist in generating recurring monthly reports and formatting data for further analysis by the Accounts Receivable Manager.</p><p>• Perform cross-training on daily deposit activities, including checks and other payment types.</p>
We are looking for dedicated Family Self-Sufficiency Specialists to join our team in Towson, Maryland. This contract position requires individuals with strong administrative skills and a background in social work, case management, or counseling. You will play a key role in supporting clients by connecting them with resources and services to promote their independence and well-being.<br><br>Responsibilities:<br>• Manage escrow accounts for clients, ensuring accuracy and compliance.<br>• Coordinate and organize training sessions and workshops tailored to client needs.<br>• Assist clients with obtaining childcare resources and referrals.<br>• Plan and execute resource fairs and outreach events to connect clients with community services.<br>• Facilitate fundraising activities to support program goals.<br>• Conduct intake processes and maintain detailed documentation.<br>• Provide referrals to external organizations and services to address client needs.<br>• Collaborate with a small team to ensure seamless service delivery.<br>• Maintain effective communication with clients and stakeholders to address concerns and provide guidance.
<p>Are you a detail-driven legal professional with a passion for real estate and finance? Do you thrive in a fast-paced, collaborative environment where precision and client service are paramount? If so, we want to meet you!</p><p><br></p><p>We’re looking for a <strong>Legal Practice Assistant (LPA)</strong> to support our Real Estate & Transactional Finance team. This is more than just an administrative role — it’s an opportunity to be a key player in a high-performing legal practice where your expertise and initiative will make a real impact.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Be the go-to expert for preparing, editing, and formatting legal documents using MS Office and specialized legal software.</li><li>Keep operations running smoothly with tasks like electronic filing, scanning, and managing mailings and packages.</li><li>Own critical processes like opening new matters, initiating conflict checks, entering attorney time, and coordinating billing with our Finance team.</li><li>Be a welcoming presence for clients and guests, both in person and over the phone.</li></ul><p><br></p>
<p>Our client is seeking a motivated and skilled associate to join a respected medical malpractice plaintiff firm based in Lancaster, Pennsylvania. This is an excellent opportunity to grow within a mid-sized firm, with potential for a partner track and long-term career development. The ideal candidates will have strong academic backgrounds and relevant experience in medical malpractice or plaintiff injury cases.</p><p><br></p><p>Interested candidates should reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Represent clients in medical malpractice and plaintiff injury cases, providing expert legal advice and advocacy.</p><p>• Conduct thorough legal research and prepare detailed case analyses to support litigation strategies.</p><p>• Draft and review legal documents, including pleadings, motions, and discovery materials.</p><p>• Manage arbitration proceedings and effectively negotiate settlements on behalf of clients.</p><p>• Collaborate with senior attorneys and other team members to develop comprehensive case strategies.</p><p>• Participate in trials, presenting arguments and evidence to achieve favorable outcomes.</p><p>• Maintain strong communication with clients, ensuring they are informed and supported throughout the legal process.</p><p>• Stay updated on legal developments and precedents in medical malpractice and plaintiff injury law.</p><p>• Handle case management responsibilities, including tracking deadlines and ensuring compliance with procedural requirements.</p>
<p>Our client is looking for a skilled Litigation Attorney with a strong background in medical malpractice or personal injury law to join their legal team. While the majority of the team operates remotely, there is certainly opportunity to work in office in Baltimore or Howard County. This role is ideal for mid-level associates with at least four years of relevant experience and excellent research, analytical, and writing skills. The position requires admission to the Maryland Bar or eligibility to be barred in the state.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough legal research and analysis to support case strategies.</p><p>• Identify, research, and recommend expert witnesses for cases.</p><p>• Lead depositions and interview witnesses and experts to gather critical information.</p><p>• Assist in trial preparation, including acting as Second Chair during trials.</p><p>• Provide sound legal counsel and advice to clients on case strategies and outcomes.</p><p>• Draft and prepare motions, pleadings, and other essential legal documents.</p><p>• Manage discovery processes, including document review and evidence collection.</p><p>• Collaborate with colleagues and clients to ensure successful case outcomes.</p><p>• Maintain up-to-date knowledge of laws and regulations related to medical malpractice and personal injury cases.</p>
<p>Our client a large industrial corporation is currently seeking a skilled Corporate Counsel to provide expert legal guidance and support within our organization. In this role, you will focus on legal matters related to the construction industry, including contract management, compliance, and dispute resolution. This position is based in Lancaster, Pennsylvania on a hybrid basis. </p><p><br></p><p>Interested candidates who would like to be considered immediately should reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Provide legal advice on federal, state, and local regulations impacting the construction industry and company operations.</p><p>• Draft, review, and negotiate a variety of contracts, including construction agreements and subcontracts.</p><p>• Oversee commercial disputes and litigation, working closely with external legal counsel as needed.</p><p>• Address legal matters related to construction, licensing, employment law, insurance, and regulatory compliance.</p><p>• Stay updated on changes in laws and regulations, analyzing their implications for the business.</p><p>• Assist with mergers and acquisitions activities, including due diligence and preparation of legal documentation.</p><p>• Develop and deliver training sessions on topics such as construction law and employment regulations.</p>
We are looking for an experienced attorney with expertise in commercial real estate to join our team in Baltimore, Maryland. This role offers the flexibility to work remotely while managing complex legal matters related to property acquisition, financing, development, leasing, and sales. The ideal candidate will have a strong background in representing borrowers and lenders during real estate financing transactions.<br><br>Responsibilities:<br>• Draft and negotiate legal agreements, including purchase and sale contracts, leases, and loan documents.<br>• Provide expert legal advice on commercial real estate transactions, including acquisitions, development, financing, leasing, and dispositions.<br>• Represent clients in real estate financing transactions, ensuring compliance with applicable laws and regulations.<br>• Review and analyze complex legal documents to identify risks and opportunities.<br>• Collaborate with clients and stakeholders to structure and close real estate deals.<br>• Develop and maintain strong relationships with clients to understand their business needs and provide tailored legal solutions.<br>• Manage legal aspects of development-related agreements, ensuring all terms align with client objectives.<br>• Conduct thorough legal research to support decision-making and strategy development.<br>• Ensure all documentation and processes adhere to local, state, and federal regulations.<br>• Stay updated on industry trends and legal developments to provide informed counsel.
