Add your latest resume to match with open positions.
2 results for Customer Experience Specialist in York, PA
- White Marsh, MD
- onsite
- Temporary / Contract
- 22 - 25 USD / Hourly
- <p>A landscaping company is seeking a Customer Service Representative to join their team! This individual will enter orders for customers who call to submit an order and answer customer questions via telephone and email. They will also provide product information, work to resolve any problems that our customers might face, and conduct other office and customer-related tasks with accuracy and efficiency. Our best CSRs are genuinely excited to help customers. The goal, of this career position, is to ensure excellent customer service, respond efficiently to customer inquiries, and maintain high customer satisfaction.</p><p>Responsibilities:</p><p>• Manage incoming phone calls.</p><p>• Process customer's orders.</p><p>• Assist other team members in accomplishing company goals.</p><p>• Build customer confidence and trust by providing accurate and timely responses to inquiries.</p><p>• Handle customer complaints and provide appropriate solutions and alternatives to ensure resolution and customer satisfaction.</p><p>Skills</p><p>• Ability to multi-task, prioritize, and manage time effectively.</p><p>• Strong phone contact handling skills and attentive listening.</p><p>• Excellent communication and written skills</p><p>• Proven customer support experience or experience as a client service representative is a benefit but is not required.</p>
- 2026-08-18T00:00:00Z
- Baltimore, MD
- onsite
- Temporary / Contract
- 18 - 21 USD / Hourly
- <p>We are seeking a professional and customer-focused <strong>Customer Service Representative</strong> to serve as a primary point of contact for customers and provide timely, accurate, and friendly assistance. The ideal candidate will have excellent communication and problem-solving skills, strong attention to detail, and the ability to manage multiple customer inquiries in a fast-paced environment.</p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for customers via phone, email, and in-person communication.</li><li>Respond to customer questions, requests, and concerns in a professional and timely manner.</li><li>Provide accurate information regarding products, services, policies, procedures, and account information.</li><li>Research customer inquiries and work to resolve issues efficiently and effectively.</li><li>Process customer orders, requests, account updates, and other transactions as needed.</li><li>Enter and maintain accurate customer information in databases and internal systems.</li><li>Document customer interactions, inquiries, and resolutions to ensure accurate records.</li><li>Follow up with customers regarding outstanding requests, issues, or required information.</li><li>Escalate complex or unresolved issues to the appropriate department or supervisor.</li><li>Collaborate with internal departments to resolve customer concerns and ensure a positive customer experience.</li><li>Assist with preparing reports, spreadsheets, correspondence, and other administrative documentation.</li><li>Maintain confidentiality of customer and company information.</li><li>Meet established customer service, productivity, accuracy, and response-time goals.</li><li>Assist with other administrative and customer service duties as assigned.</li></ul><p><br></p>
- 2026-08-04T00:00:00Z