<p>We are looking for a <strong>Bilingual Customer Experience Specialist</strong> who is passionate about delivering exceptional service and building strong relationships with customers. This role requires fluency in English and Spanish and offers an opportunity for growth into a permanent position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Support:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish.</li><li>Provide accurate information about products, services, and policies.</li><li>Ensure a positive and professional customer experience at all times.</li></ul><p><strong>Issue Resolution:</strong></p><ul><li>Investigate and resolve customer concerns promptly and effectively.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Follow up to ensure customer satisfaction and resolution.</li></ul><p><strong>Data Management:</strong></p><ul><li>Maintain detailed and accurate records in CRM systems.</li><li>Update customer profiles and track interactions for quality assurance.</li><li>Generate reports as needed for management review.</li></ul><p><br></p>
<p>The Order Entry Specialist is responsible for accurately and efficiently processing sales orders, customer data, and related documentation to ensure smooth business operations. This role serves as an essential link between customers, sales, and operations teams, maintaining a high level of accuracy and excellent communication throughout the order lifecycle.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive, review, and enter customer orders and data into the company’s order management system.</li><li>Verify order details for accuracy, including pricing, inventory availability, and shipping information.</li><li>Communicate with customers, sales, and internal departments to resolve any discrepancies or questions related to orders.</li><li>Monitor order status to ensure timely processing, shipping, and delivery.</li><li>Maintain accurate electronic and paper records of all orders and associated documents.</li><li>Assist with generating order reports and coordinating with production or shipping teams as needed.</li><li>Provide responsive customer service and proactively address client inquiries.</li><li>Identify areas for process improvement and contribute to team projects when required.</li></ul><p><br></p>
<p>Robert Half has a brand new direct-hire opportunity for a Client Services Associate for a financial services firm based on Columbia, MD. This role will support a great team with some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! If interested, or if you have questions, please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Description</p><ul><li>Provide support to financial advisors</li><li>Maintain relationships with new and existing accounts</li><li>Coordinate meetings internally and externally</li><li>Perform related research as necessary to ensure team is set up for success</li><li>Maintain client database system</li><li>Handle administrative support work for team</li><li>Special projects as assigned by leadership</li></ul><p><br></p>
<p>Are you an experienced <strong>Call Center Representative</strong> looking for a fulfilling career opportunity with room for growth? Join a dynamic organization where your expertise in customer service will make a difference in helping customers resolve issues, get answers, and feel supported. This <strong>temporary-to-hire opportunity</strong> offers stability, career progression, and the potential for hybrid work after permanent placement!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding customer service by answering inbound calls, assisting customers with inquiries, and resolving complaints in a timely and professional manner.</li><li>Document interactions accurately in the system and update customer records as necessary.</li><li>Work collaboratively with team members to ensure excellent service delivery that meets quality standards.</li><li>Maintain a positive and empathetic demeanor, even in high-pressure scenarios, to support customer satisfaction.</li></ul><p><strong>Why Apply?</strong></p><ul><li><strong>Career Growth:</strong> Opportunity to transition into a permanent role.</li><li><strong>Potential for Hybrid Work:</strong> Onsite role to start, with the possibility of transitioning to hybrid work arrangements after permanent hire.</li><li><strong>Supportive Environment:</strong> Join a team dedicated to excellent customer service and employee professional growth.</li><li><strong>Competitive Pay:</strong> Earn a competitive salary with a clear pathway to full-time benefits after being hired permanently.</li></ul><p><br></p>
<p>A growing company in York, PA is looking for a <strong>Sales Support Staff</strong> member to join their team. This role is perfect for someone who enjoys supporting sales teams, helping customers, and keeping operations running smoothly.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist the sales team with order processing, tracking, and follow-up</li><li>Respond to customer inquiries via phone, email, or in-person in a professional and timely manner</li><li>Prepare quotes, proposals, and sales documentation</li><li>Maintain accurate sales records, reports, and customer information in the CRM system</li><li>Coordinate with operations, shipping, and accounting teams to ensure timely delivery of orders</li><li>Support sales team with scheduling appointments, meetings, and client communications</li><li>Monitor inventory and product availability to support customer orders</li><li>Assist with marketing and sales campaigns as needed</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
We are looking for a skilled Call Center Representative to join our team in Middle River, Maryland. In this Contract to permanent position, you will be responsible for delivering exceptional customer service in a high-volume call center environment. This role requires strong communication abilities, multitasking skills, and a commitment to ensuring customer satisfaction.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls with professionalism and a friendly demeanor.<br>• Address customer inquiries, provide accurate product information, and offer effective solutions.<br>• Utilize multiple computer systems to locate, analyze, and document necessary information efficiently.<br>• Maintain a customer-first approach, demonstrating empathy and understanding during interactions.<br>• Accurately update customer accounts and document all interactions in the system.<br>• Work collaboratively with other departments to resolve complex customer issues.<br>• Consistently meet or exceed performance metrics and quality standards.<br>• Stay informed about company products, industry updates, and relevant policies.<br>• Provide feedback and suggestions to improve processes and enhance customer experiences.
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>We’re looking for a proactive and detail-oriented <strong>Sales Support Specialist</strong> to join a high-performing team in a stable and well-established company. This is a fully onsite role, ideal for someone who thrives in a fast-paced environment and enjoys working behind the scenes to help drive business success.</p><p><br></p><p><strong>What You’ll Do:</strong></p><p>Provide administrative and operational support to the sales team to help streamline client engagement </p><p>Prepare and process documentation, reports, and proposals</p><p>Coordinate with internal departments to ensure timely fulfillment of orders and services</p><p>Assist with scheduling meetings, follow-ups, and internal communications</p><p>Support data entry and basic reporting needs for sales tracking and forecasting</p><p><br></p>
<p>Are you motivated by precision, organization, and maintaining strong cash flow? A growing team in the Mechanicsburg is looking for a detail-oriented, customer-focused, and excel in managing billing and collections, this opportunity is for you.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage the full accounts receivable cycle, including invoicing, payment posting, and collections</li><li>Prepare and send customer statements, invoices, and account reconciliations</li><li>Monitor aging reports and follow up on past due accounts professionally and effectively</li><li>Resolve payment discrepancies and collaborate with internal teams to address billing issues</li><li>Maintain accurate and up-to-date customer account information</li><li>Assist with month-end close tasks, reporting, and audit support</li><li>Provide excellent customer service to clients regarding account questions or concerns</li></ul><p><br></p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! <br><br>Essential Duties and Responsibilities:<br><br>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. <br>• Take ownership of every member interaction supporting first call resolution. <br>• Provide accurate, valid and complete information by using the correct procedures and available tools. <br>• Follow communication procedures, guidelines and policies. <br>• Handle member complaints, providing appropriate solutions. <br>• Adhere to established security procedures when verifying members prior to addressing their call. <br>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. <br>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. <br>• Provide detailed information to members on all Credit Union promotions and special account offerings.<br>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. <br>• Update member records with details of the call and the response. <br>• Meet specific, measurable service goals and handle multiple call queues. <br>• Adhere to and uphold all policies and procedures of the credit union. <br>• Correct errors on member’s accounts; calculate penalties and dividends, when required. <br>• Review account memos to ensure they are current and applicable.
<p>Are you friendly, organized, and enjoy being the first point of contact for visitors and clients?<strong> </strong>A professional and welcoming company in the Carlisle area is seeking a <strong>Receptionist</strong> to join their team. This role is perfect for someone who thrives in a front-office environment, enjoys helping others, and takes pride in creating a positive first impression. </p><p><br></p><p> Key Responsibilities</p><ul><li>Greet and assist visitors, clients, and vendors in a professional and courteous manner</li><li>Answer, screen, and forward phone calls promptly</li><li>Manage incoming and outgoing mail, packages, and deliveries</li><li>Schedule appointments and maintain calendars for staff as needed</li><li>Perform general administrative tasks including data entry, filing, and copying</li><li>Maintain a clean, organized, and welcoming reception area</li><li>Assist team members with administrative support as needed</li></ul><p><br></p>
<p>We are looking for a detail-oriented Accounts Receivable Specialist to join our team on a long-term contract basis in Paxtang, Pennsylvania. This role offers a hybrid work schedule, with three days in the office and two days remote each week. The position involves supporting the Canadian accounts team and requires expertise in accounts receivable processes, cash applications, and billing functions.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage accounts receivable transactions, ensuring accuracy and timeliness.</p><p>• Perform cash applications by reconciling incoming payments to appropriate accounts.</p><p>• Handle billing functions, including generating invoices and addressing discrepancies.</p><p>• Collaborate with the Canadian accounts team to support financial operations.</p><p>• Maintain and update records in SAP or similar accounting systems.</p><p>• Identify and resolve issues related to customer accounts and payments.</p><p>• Generate reports and provide insights on accounts receivable performance.</p><p>• Ensure compliance with accounting policies and procedures.</p><p>• Communicate effectively with internal teams and external clients to address inquiries and concerns.</p>
<p>Our client in in the local government sector based in Baltimore, Maryland is seeking a detail-oriented Insurance Verification Specialist to join their team!</p><p><br></p><p>Responsibilities:</p><ul><li>Conducting regular follow up and communicating with clinic patients over the phone in a detail-oriented manner.</li><li>Schedule patient visits, including new patient appointments, follow up visits, rescheduling of missed appointments, laboratory tests, and/or other medical appointments</li><li>Collecting and entering patient information such as insurance details, income, and family size into the electronic medical record.</li><li>Utilizing clinical electronic medical records for data entry and management.</li><li>Conducting patient registration, which includes obtaining demographic information.</li><li>Ensuring data accuracy while entering into a spreadsheet and the electronic medical record.</li><li>Making phone calls to patients to gather necessary details for calculating federal poverty limit.</li><li>Monitoring patient accounts and taking actions when necessary.</li></ul>
<p>Our client is seeking a motivated and skilled associate to join a respected medical malpractice plaintiff firm based in Lancaster, Pennsylvania. This is an excellent opportunity to grow within a mid-sized firm, with potential for a partner track and long-term career development. The ideal candidates will have strong academic backgrounds and relevant experience in medical malpractice or plaintiff injury cases.</p><p><br></p><p>Interested candidates should reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Represent clients in medical malpractice and plaintiff injury cases, providing expert legal advice and advocacy.</p><p>• Conduct thorough legal research and prepare detailed case analyses to support litigation strategies.</p><p>• Draft and review legal documents, including pleadings, motions, and discovery materials.</p><p>• Manage arbitration proceedings and effectively negotiate settlements on behalf of clients.</p><p>• Collaborate with senior attorneys and other team members to develop comprehensive case strategies.</p><p>• Participate in trials, presenting arguments and evidence to achieve favorable outcomes.</p><p>• Maintain strong communication with clients, ensuring they are informed and supported throughout the legal process.</p><p>• Stay updated on legal developments and precedents in medical malpractice and plaintiff injury law.</p><p>• Handle case management responsibilities, including tracking deadlines and ensuring compliance with procedural requirements.</p>
<p>Our client is looking for a skilled Litigation Attorney with a strong background in medical malpractice or personal injury law to join their legal team. While the majority of the team operates remotely, there is certainly opportunity to work in office in Baltimore or Howard County. This role is ideal for mid-level associates with at least four years of relevant experience and excellent research, analytical, and writing skills. The position requires admission to the Maryland Bar or eligibility to be barred in the state.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough legal research and analysis to support case strategies.</p><p>• Identify, research, and recommend expert witnesses for cases.</p><p>• Lead depositions and interview witnesses and experts to gather critical information.</p><p>• Assist in trial preparation, including acting as Second Chair during trials.</p><p>• Provide sound legal counsel and advice to clients on case strategies and outcomes.</p><p>• Draft and prepare motions, pleadings, and other essential legal documents.</p><p>• Manage discovery processes, including document review and evidence collection.</p><p>• Collaborate with colleagues and clients to ensure successful case outcomes.</p><p>• Maintain up-to-date knowledge of laws and regulations related to medical malpractice and personal injury cases.</p>
We are looking for an experienced attorney with expertise in commercial real estate to join our team in Baltimore, Maryland. This role offers the flexibility to work remotely while managing complex legal matters related to property acquisition, financing, development, leasing, and sales. The ideal candidate will have a strong background in representing borrowers and lenders during real estate financing transactions.<br><br>Responsibilities:<br>• Draft and negotiate legal agreements, including purchase and sale contracts, leases, and loan documents.<br>• Provide expert legal advice on commercial real estate transactions, including acquisitions, development, financing, leasing, and dispositions.<br>• Represent clients in real estate financing transactions, ensuring compliance with applicable laws and regulations.<br>• Review and analyze complex legal documents to identify risks and opportunities.<br>• Collaborate with clients and stakeholders to structure and close real estate deals.<br>• Develop and maintain strong relationships with clients to understand their business needs and provide tailored legal solutions.<br>• Manage legal aspects of development-related agreements, ensuring all terms align with client objectives.<br>• Conduct thorough legal research to support decision-making and strategy development.<br>• Ensure all documentation and processes adhere to local, state, and federal regulations.<br>• Stay updated on industry trends and legal developments to provide informed counsel.
