<p>We are looking for an experienced ERP Business Analyst/Consultant to support financial systems and business operations. This position offers the opportunity to work closely with finance leaders, business users, and technical teams to strengthen system performance, resolve operational issues, and improve day-to-day processes. The ideal candidate brings strong PeopleSoft knowledge, a solid understanding of finance functions such as banking and accounts receivable, and the ability to translate business needs into effective technical solutions.</p><p><br></p><p>Responsibilities:</p><p>• Partner with finance stakeholders and IT teams to align system support with operational and reporting needs.</p><p>• Investigate application issues, identify root causes, and coordinate timely resolutions with technical and business partners.</p><p>• Support financial processes related to banking, receivables, and other core accounting activities within enterprise systems.</p><p>• Review system connections between PeopleSoft and related platforms to help maintain reliable data flow and functional performance.</p><p>• Contribute to configuration updates, testing activities, and enhancement efforts for existing financial applications.</p><p>• Refine and adjust current reports, queries, and dashboards to meet changing business requirements while leveraging existing tools.</p><p>• Gather and document business requirements, process flows, and system behavior to support informed decision-making and project delivery.</p><p>• Recommend process improvements that increase efficiency, strengthen user experience, and improve system effectiveness.</p><p>• Assist teams with system-related responsibilities connected to the ongoing Workday implementation and broader operational support needs.</p>
<p><strong>Business Systems Analyst</strong></p><p><br></p><p><strong>Overview</strong></p><p>A growing organization is seeking an Enterprise Applications Lead to support and enhance critical business systems, integrations, and operational technologies. This role will serve as a key liaison between technical and business teams, helping ensure enterprise applications remain reliable, scalable, and aligned with evolving business needs.</p><p><br></p><p>The ideal candidate will possess experience supporting enterprise platforms, application integrations, process improvements, and technology modernization initiatives across multiple business functions.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support the administration, maintenance, and optimization of enterprise business applications</li><li>Troubleshoot system issues and coordinate resolution efforts across stakeholders</li><li>Manage user access, system configurations, workflows, and data governance processes</li><li>Support integrations between internal and external business systems</li><li>Assist with application enhancements, upgrades, testing, and deployment activities</li><li>Develop and maintain documentation, support procedures, and training materials</li><li>Monitor system performance and identify opportunities for process improvement</li><li>Partner with technical and business teams to support operational initiatives</li><li>Assist with data validation, reporting, and cross-functional business processes</li><li>Support technology projects and implementation efforts across the organization</li></ul>
<p>The Healthcare Business Analyst – Pharmacy API Integrations is responsible for managing and improving API integrations between the organization and external pharmacy partners. This role serves as a key point of contact for API-related initiatives, ensuring integrations are well-documented, reliable, secure, and designed to support efficient pharmacy operations and a positive customer experience.</p><p><br></p><p>The individual will collaborate with external partners and internal teams across software engineering, quality assurance, project management, and operations to define requirements, resolve integration challenges, and deliver effective technical solutions. A major focus will be monitoring operational KPIs and identifying opportunities to improve performance, including faster prescription fulfillment, fewer escalations, and reduced manual intervention.</p><p><br></p><p>The ideal candidate combines strong technical and analytical skills with excellent communication, customer service, and project ownership capabilities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee pharmacy API integrations and continuously improve the experience for internal users, external pharmacy partners, and software implementation teams.</li><li>Consult with external customers and technology partners to provide guidance on API integration requirements, implementation, and best practices.</li><li>Maintain accurate, comprehensive, and up-to-date API documentation for external partners and internal stakeholders.</li><li>Collaborate with business analysts, project managers, software engineers, QA, and operations teams to define integration designs, data requirements, and workflows.</li><li>Translate business needs into clear technical requirements and develop integration solutions that support customer and operational objectives.</li><li>Investigate and troubleshoot integration issues, identify system gaps, and recommend solutions to improve reliability and performance.</li><li>Evaluate proposed solutions for technical and operational feasibility, ensuring they meet business requirements.</li><li>Monitor integration performance and operational KPIs, identifying opportunities to improve prescription fulfillment speed, reduce escalations, and minimize manual processes.</li><li>Apply a strong understanding of software development principles and API technologies to connect systems across organizations.</li><li>Stay current with emerging API technologies, industry standards, and integration best practices.</li><li>Maintain technical knowledge through ongoing professional development, industry research, and participation in relevant professional networks.</li><li>Follow established security, privacy, and administrative safeguards when performing job responsibilities.</li><li>Ensure compliance with HIPAA requirements and applicable healthcare data protection standards.</li></ul><p><strong>Performance Expectations</strong></p><p>Success in this role will be measured by the quality and accuracy of API documentation, effectiveness and reliability of integration solutions, and timely communication with external partners, vendors, business users, and internal IT teams. Additional performance measures include code resiliency, defect rates, integration stability, and improvements in operational efficiency.</p>
We are looking for an experienced IT leader to oversee the user technical experience across Digital Workplace services in Kansas City, Kansas. This Long-term Contract position focuses on strengthening service readiness, improving end-user adoption, and ensuring support teams are prepared for successful production deployments. The role works closely with business leaders, project stakeholders, and technical teams to promote effective change management, high-quality documentation, and a consistently positive user experience.<br><br>Responsibilities:<br>• Lead the IT user technical experience function, guiding daily operations and setting priorities that support dependable service delivery and strong end-user outcomes.<br>• Direct team scheduling, coverage planning, and on-call readiness while coaching staff through regular check-ins, performance discussions, and development planning.<br>• Partner with Digital Workplace teams and business stakeholders to identify service improvement opportunities and enhance the quality of deliverables.<br>• Create and maintain user-centered planning materials such as journey maps, personas, and design frameworks that align solutions with business goals and product direction.<br>• Oversee knowledge base content, ensuring support documentation remains accurate, current, and useful for both technical teams and end users.<br>• Coordinate training initiatives, awareness sessions, and product adoption activities that help business units understand and effectively use new tools and services.<br>• Collect and evaluate user feedback through surveys, research activities, and usability reviews to drive continuous improvement and customer satisfaction.<br>• Support deployments by organizing testing groups, tracking risks and issues, and working with project leaders to resolve concerns before and after production release.<br>• Manage smaller initiatives independently, maintaining timelines, communication, and execution standards when formal project office support is not required.<br>• Guide the development of wireframes, prototypes, and interaction concepts to ensure technology solutions remain consistent, intuitive, and aligned with user needs.
<p>We are looking for a Business Systems Analyst to support business operations and strengthen the connection between functional teams and technology solutions in Bloomington, Minnesota. This role focuses on understanding business needs, improving processes, and helping resolve system-related issues that affect day-to-day performance. The ideal candidate brings a strong analytical mindset, experience with enterprise applications, and the ability to translate complex requirements into practical, effective solutions.</p><p><br></p><p>Responsibilities:</p><p>• Partner with business teams and technical stakeholders to gather needs, clarify objectives, and convert operational challenges into well-defined system requirements.</p><p>• Investigate application and process issues by reviewing incidents, identifying patterns, and helping drive timely resolution of production support concerns.</p><p>• Facilitate root cause analysis efforts and contribute to problem resolution and controlled change activities related to enterprise systems.</p><p>• Create clear documentation such as process maps, workflow diagrams, use cases, and data flow materials to support solution design and implementation.</p><p>• Assist with the planning, validation, rollout, and post-launch support of business applications across multiple functional areas.</p><p>• Identify opportunities to streamline workflows, reduce manual effort, and improve system performance through automation and emerging technologies, including AI-enabled tools.</p><p>• Evaluate proposed solutions to ensure they align with business goals, preserve data accuracy, and support compliance and operational reliability</p>
<p><br></p><p><strong>Junior Data Analyst</strong></p><p><strong>Location:</strong> Buffalo, NY</p><p><strong>Compensation:</strong> Up to $24/hour</p><p><strong>Schedule:</strong> Part-Time to Start (Approximately 20 Hours/Week) with Potential for Full-Time Conversion</p><p><strong>Work Arrangement:</strong> Primarily Onsite Initially, Transitioning to Hybrid</p><p><br></p><p><strong>About the Opportunity</strong></p><p><br></p><p>Our client is seeking a highly analytical and detail-oriented Junior Data Analyst to support reporting, process improvement, operational analytics, and business systems initiatives. This role offers exposure to data analysis, workflow optimization, reporting automation, and emerging AI technologies while partnering closely with leadership on strategic initiatives.</p><p>This is an excellent opportunity for a early-career analyst looking to develop their skills in a business environment that values continuous improvement, innovation, and data-driven decision-making.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Develop, maintain, and analyze reports, dashboards, and key performance indicators (KPIs).</li><li>Utilize Microsoft Excel, VBA, Macros, and Microsoft 365 tools to improve reporting accuracy and efficiency.</li><li>Identify workflow bottlenecks, operational inefficiencies, and opportunities for process improvement.</li><li>Compile, track, and present operational metrics and business performance data.</li><li>Assist with process documentation, workflow mapping, and continuous improvement initiatives.</li><li>Collaborate with leadership to support short-term and long-term business objectives.</li><li>Analyze operational processes and recommend solutions to improve productivity and effectiveness.</li><li>Maintain reporting files, project documentation, issue-tracking logs, and operational records.</li><li>Leverage Microsoft Copilot and AI-powered productivity tools to streamline workflows and reporting processes.</li><li>Provide basic technical support and end-user assistance as needed.</li><li>Support technology-related projects and administrative system initiatives.</li></ul>
<p>We are looking for a hands-on IT leader to support and strengthen technology operations for an education/ non profit client near Hoboken, NJ. This contract to hire role is ideal for someone with prior education or non profit industry experience who can balance day-to-day technical troubleshooting with broader oversight of systems, vendors, and a small support team. The role requires a strong service mindset, the ability to communicate effectively with faculty, parents, and school leadership, and the confidence to guide infrastructure-related initiatives while remaining actively involved in technical work.</p><p><br></p><p>Responsibilities:</p><p>• Provide direct technical support for staff and school users, resolving hardware, software, and connectivity issues in a timely manner.</p><p>• Oversee daily IT operations while leading and mentoring a small technology team to ensure dependable service delivery.</p><p>• Administer core systems such as Active Directory and device configurations to maintain secure and efficient user access.</p><p>• Coordinate with external vendors and infrastructure partners to support network performance, backups, and broader technology needs.</p><p>• Manage school technology platforms, including an ERP, and help ensure systems are aligned with operational requirements.</p><p>• Track, prioritize, and follow through on support requests using the existing ticketing process to maintain responsiveness and visibility.</p><p>• Support the maintenance and improvement of network, server, and endpoint environments across the campus.</p><p>• Communicate clearly with teachers, parents, and school administrators regarding technical issues, priorities, and solutions.</p>
We are looking for a Technical Business Analyst to support insurance-focused initiatives in Jersey City, New Jersey. This Long-term Contract position is ideal for a detail-oriented candidate who can interpret Property & Casualty regulatory obligations and convert them into clear functional and technical guidance for delivery teams. The role will work closely with business and technology partners to improve reporting accuracy, strengthen data integrity, and enable effective implementation of regulatory and client reporting solutions.<br><br>Responsibilities:<br>• Interpret Property & Casualty regulatory reporting needs and convert them into detailed business and technical documentation for development teams.<br>• Evaluate insurance data across source systems, identify gaps, and define mapping logic to support accurate reporting and downstream processes.<br>• Collaborate with engineering, product, and business stakeholders in Agile Scrum environments to refine requirements and align delivery outcomes with compliance objectives.<br>• Support implementation activities by coordinating analysis, documenting process needs, and helping onboard new client reporting requirements.<br>• Perform data validation, reconciliation, and quality review to confirm completeness, consistency, and reporting accuracy.<br>• Create document reviews, process flows, and requirement artifacts that clarify business rules, dependencies, and expected system behavior.<br>• Partner with technical teams to enhance automation for recurring reporting activities and improve operational efficiency.<br>• Facilitate gap analysis sessions to identify risks, resolve requirement issues, and recommend practical solutions for regulatory reporting challenges.
We are looking for a NOC Technician to support network monitoring and technical operations for a Long-term Contract position based in Somerset, New Jersey. This role focuses on maintaining reliable connectivity, identifying service issues quickly, and helping keep communication systems performing at a high standard. The ideal candidate brings hands-on experience in network operations along with a strong understanding of wireless technologies and related hardware components.<br><br>Responsibilities:<br>• Monitor network activity and system performance to detect outages, faults, and service degradation in a timely manner.<br>• Investigate alerts, troubleshoot technical issues, and coordinate appropriate resolution steps to restore normal operations.<br>• Support day-to-day NOC functions by tracking incidents, documenting findings, and escalating complex problems when needed.<br>• Assist with the maintenance and validation of wireless communication environments, including technologies related to WAP and WPAN.<br>• Work with cable assemblies and associated hardware to help ensure dependable infrastructure performance.<br>• Use diagnostic and system utility tools, including Windows-based support utilities, to analyze equipment and network behavior.<br>• Collaborate with internal technical teams to improve operational response, reduce downtime, and maintain service quality.<br>• Prepare clear operational records and status updates to support troubleshooting history and ongoing network reliability efforts.
<p>We are seeking a Data Analyst to support the design, development, implementation, and maintenance of software applications and data management solutions. This role requires close collaboration with cross-functional teams to deliver scalable technology solutions that meet business and operational needs.</p><p>Responsibilities</p><ul><li>Gather, analyze, and document business and technical requirements.</li><li>Translate requirements into functional specifications, technical designs, and implementation plans.</li><li>Research, evaluate, and recommend technologies, platforms, tools, and development approaches.</li><li>Design, develop, test, and deploy software applications, integrations, and database solutions.</li><li>Collaborate with project teams to define priorities, estimate effort, and support project delivery.</li><li>Assist with identifying, tracking, and resolving project risks, issues, and dependencies.</li><li>Work with stakeholders to provide status updates, gather feedback, and ensure alignment with project objectives.</li><li>Develop and maintain technical documentation, including system designs, processes, configurations, and support materials.</li><li>Troubleshoot, maintain, and enhance existing applications and systems.</li><li>Support cloud-based and enterprise technology environments as needed.</li><li>Participate in quality assurance, testing, and continuous improvement activities.</li><li>Perform other related duties and responsibilities as assigned.</li></ul><p>Qualifications</p><ul><li>Experience in software development, application support, or systems implementation.</li><li>Knowledge of software development methodologies and best practices.</li><li>Experience with databases, application design, and system integration concepts.</li><li>Strong analytical, problem-solving, and organizational skills.</li><li>Ability to manage multiple priorities and work effectively in a team environment.</li><li>Strong written and verbal communication skills.</li><li>Ability to learn new technologies and adapt to changing business needs.</li></ul><p><br></p>
<p>Our client is looking for an experienced <strong>HRIS Business Analyst</strong> to support a large-scale business transition and <strong>Workday </strong>implementation. You’ll serve as the bridge between HR Centers of Excellence and the technical team, driving requirements, testing, documentation, and stakeholder communication through a period of organizational change.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Act as liaison between HR COEs and technical teams through system and process transitions</li><li>Gather requirements, document business impacts, and write business requirements documents and functional specs</li><li>Develop test strategies and test cases; support user acceptance testing</li><li>Partner with IT on configuration, integrations, and testing</li><li>Build project timelines, support implementation planning, and provide status updates</li><li>Manage competing priorities independently across multiple stakeholders</li></ul><p><br></p><p><br></p><p><br></p>
<p>Overview</p><p>We are seeking an IT Support Specialist with experience supporting Microsoft environments, Azure services, and end-user technology. This role will provide technical support, manage user accounts, troubleshoot infrastructure issues, and assist with cloud administration initiatives.</p><p>Responsibilities</p><ul><li>Provide desktop and remote support for end users</li><li>Manage Microsoft 365 and Entra ID user accounts</li><li>Support and troubleshoot Windows devices and applications</li><li>Assist with Azure administration and cloud-based services</li><li>Configure, deploy, and maintain laptops, desktops, and mobile devices</li><li>Support Intune device management and security policies</li><li>Troubleshoot networking, VPN, and connectivity issues</li><li>Document support activities and technical procedures</li><li>Escalate complex infrastructure issues as needed</li></ul><p><br></p>
We are looking for an Infrastructure Technician II to support critical technology systems that keep warehouse and logistics operations running smoothly in Garden City, Georgia. This position combines hands-on work across servers, virtualization, backups, and network infrastructure, with a strong focus on reliability and operational continuity. The ideal candidate brings practical troubleshooting experience, communicates clearly with a wide range of users, and can manage both day-to-day support and planned infrastructure improvements.<br><br>Responsibilities:<br>• Oversee the daily health, performance, and administration of the VMware ESXi environment, while maintaining physical server infrastructure and core Windows Server services.<br>• Administer identity and access services by supporting Active Directory environments, applying Group Policy updates, and maintaining secure, stable server operations.<br>• Monitor backup jobs and offsite replication processes, resolve failures promptly, perform recovery testing, and keep disaster recovery documentation accurate and current.<br>• Support and maintain network infrastructure across office and warehouse locations, including managed switches, wireless connectivity, VLAN configuration, and related connectivity components.<br>• Implement approved firewall and remote access changes through established change controls while helping preserve network security and uptime.<br>• Install, test, and troubleshoot copper and fiber cabling to ensure dependable connectivity across multiple operational areas.<br>• Maintain current network diagrams, asset records, and infrastructure documentation to support visibility, planning, and issue resolution.<br>• Deliver infrastructure initiatives such as hardware lifecycle replacements and network enhancement projects, meeting defined deadlines and project milestones.<br>• Provide desktop imaging, operating system deployment, and technical support for workstations and mobile devices used across multiple sites.
<p>We are seeking a full time highly skilled .NET, VB.net, C#, MS SQL Developer to support our desktop application development initiatives. The successful candidate will design, code, and test application software using .NET as the front-end development tool and SQL Server as the back-end database. This role will also provide technical support for custom development, database programming, performance monitoring, and knowledge transfer in core development technologies.</p><p><br></p><p><strong>Job Requirements:</strong></p><p><br></p><ul><li>Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent work experience.</li><li>7+ years of professional experience in application development using .NET technologies.</li><li>Strong programming skills in VB.net, ASP.NET (C#), HTML, CSS, XML, and Visual Studio .NET.</li><li>Proficiency with MS SQL Server database development, including stored procedures, triggers, indexing, and performance optimization.</li><li>Experience with API development and integration.</li><li>Familiarity with Crystal Reports and Power BI is a plus.</li><li>Familiarity with AI tools (ChatGPT, Claude) and proficiency in using GitHub for visual studio.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills with the ability to work independently and as part of a team.</li></ul>
<p><strong>Technical Project Coordinator/Admin</strong></p><p><strong>Onsite in Naperville, IL (Mon-Fri)</strong></p><p><strong>Long-term Contract</strong></p><p><br></p><p>We are looking for a Technical Project Coordinator to oversee overnight field service activity and keep installation work on track from dispatch through completion. This is a contract position based in Naperville, supporting coordination across technicians, project teams, vendors, and customer contacts. The person in this role will help maintain schedule alignment, resolve day-of-service issues in real time, and ensure each work event is properly documented and closed out.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate overnight service activity from initial technician dispatch through final release of the work order, ensuring each job stays aligned with scope, timing, and customer expectations.</p><p>• Confirm technician readiness before work begins by reviewing arrival plans, site access details, required materials, and understanding of the technical assignment.</p><p>• Act as the main point of contact among field personnel, dispatch, project leadership, vendors, and customer stakeholders during active service events.</p><p>• Provide live support to technicians during installations, upgrades, specialized services work, and remediation tasks to help resolve operational or technical issues quickly.</p><p>• Track progress against scheduled milestones and implementation targets, escalating concerns when delays or risks could affect delivery.</p><p>• Maintain accurate status reporting throughout the service window by entering timely updates into designated project tracking platforms and related tools.</p><p>• Verify that all required completion items, such as test results, supporting records, and site photos, are collected, reviewed, and submitted to the appropriate portals within required timelines.</p><p>• Monitor service execution quality and day-of-job performance metrics to support successful outcomes and consistent customer satisfaction.</p>
<p>We are looking for a Business Intelligence (BI) Analyst to support technology operations and data-driven improvement initiatives in Honolulu, Hawaii. This position works closely with a collaborative IT team to strengthen daily system performance, assist end users, and contribute to long-term infrastructure and reporting enhancements. The ideal candidate is comfortable balancing hands-on technical support with analytical problem-solving and is motivated by opportunities to improve reliability, security, and operational efficiency. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call Melissa Tree at 808.452.0254.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day technical assistance for employees by troubleshooting hardware, software, and access-related issues across desktops, thin clients, and mobile devices.</p><p>• Support the upkeep and configuration of core network and server environments, including switching, firewall administration, wireless connectivity, VPN access, and IP-based infrastructure components.</p><p>• Administer user identities and permissions within Active Directory and Microsoft 365 environments, ensuring appropriate access, account maintenance, and policy alignment.</p><p>• Assist with the management of virtualization and backup platforms to help maintain business continuity, system availability, and data protection standards.</p><p>• Prepare, deploy, refresh, and document end-user devices while overseeing equipment assignments, warranty details, and lifecycle tracking.</p><p>• Partner with internal teams and external vendors to resolve issues involving business-critical applications, including construction and design software platforms.</p><p>• Contribute to physical infrastructure maintenance by helping with server room organization, equipment installation, cable management, and retirement of outdated technology assets.</p><p>• Identify and recommend practical improvements to documentation, security controls, hardware standards, and overall system performance as part of ongoing modernization efforts.</p>
<p><em>The salary range for this position is $110,000-$120,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Senior Tax Analyst. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p>The Senior Tax Analyst role will work closely with team members to support the company's tax life cycle which involves a wide range of responsibilities including accounting, compliance, forecasting, and regulatory reporting. This role will also involve technical analysis including research and drafting documentation.</p><p><br></p><p><strong>Job Description:</strong></p><p>· Support the interim and annual tax accounting process to ensure accurate and timely reporting for both income taxes and taxes other than income taxes (TOTIT). Responsibilities include preparing and documenting supporting calculations and tax accounting positions.</p><p>· Support the tax compliance function to ensure accurate and timely reporting. Responsibilities include preparing federal and state income tax calculations, income tax returns, extensions, estimated tax payments, and responding to notices from taxing authorities as well as researching and documenting income tax positions. Responsibilities also include preparing TOTIT return filings.</p><p>· Support the financial tax forecasting process to ensure accurate and timely reporting. Responsibilities include preparing projected income tax and TOTIT obligations as well as scenario modeling.</p><p>· Support the regulatory filing process to ensure accurate and timely reporting. Responsibilities include preparing rate case filings, regulatory deliverables, and responses to regulatory data requests. </p><p>· Independently research and conclude on various complex tax issues to determine the appropriate tax treatment and related reporting. Research includes preparing written memorandums and technical presentations.</p><p>· Proactively identify, drive, and implement process improvements that promote risk management, streamline activities, and enhance transparency in tax work streams. Participate in project planning and support special projects including the implementation of new technologies. Actively identify and pursue innovation opportunities.</p>
<p>Robert Half HR Solutions is seeking an experienced Contract, fully remote <strong>Global Benefits Analyst</strong> to support the administration, analysis, and enhancement of employee benefits programs across a growing international workforce. This individual will partner closely with HR, Total Rewards, vendors, and business leaders to ensure benefits programs remain competitive, compliant, and aligned with employee needs across multiple regions. The duration for this role is expected to be several months and may extend as business needs evolve. </p><p><br></p><p>This is a highly visible role within a fast-paced technology environment and is ideal for someone who excels at managing global benefits programs, leveraging data to drive decisions, and supporting a diverse, distributed workforce.</p><p>Key Responsibilities</p><ul><li>Administer and support global employee benefits programs across North America and international locations.</li><li>Serve as a subject matter expert for health and welfare, retirement, wellness, leave, and voluntary benefit programs.</li><li>Partner with internal stakeholders and external vendors to ensure seamless delivery of benefits services.</li><li>Analyze benefits utilization, participation trends, and employee feedback to identify opportunities for improvement.</li><li>Assist with benefits renewals, vendor management, benchmarking, and plan evaluations.</li><li>Support compliance activities related to employee benefits programs and applicable regulations.</li><li>Coordinate employee communications, educational materials, and enrollment support.</li><li>Participate in benefits-related projects, process improvements, and systems enhancements.</li><li>Collaborate with HR Operations, Payroll, and People teams to ensure accurate administration of benefits programs.</li><li>Develop reporting and insights to support leadership decision-making and total rewards strategy.</li></ul><p>Qualifications</p><ul><li>5+ years of experience in benefits administration, benefits analysis, or total rewards.</li><li>Experience supporting global benefits programs across multiple countries and regions.</li><li>Strong analytical skills with the ability to interpret data and identify actionable recommendations.</li><li>Experience managing relationships with benefits brokers, consultants, and third-party vendors.</li><li>Knowledge of U.S. benefits programs, including health and welfare, retirement, wellness, and leave programs.</li><li>Strong project management and organizational skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to thrive in a collaborative, fast-moving environment with shifting priorities.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>We are seeking a Support Desk & Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration.</p><p><br></p><p>This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
We are looking for a Business Analyst to support data integrity, reporting, and technology operations for programs based in San Bernardino, California. This role combines analytical work, systems support, and process improvement to help teams make informed decisions and maintain reliable business operations. The ideal candidate will be comfortable working across reporting tools, business systems, and user support needs while promoting accuracy, efficiency, and strong documentation practices.<br><br>Responsibilities:<br>• Oversee the quality and reliability of information across core business platforms, ensuring records remain accurate, complete, and consistent.<br>• Create and validate recurring and ad hoc reports used for operational oversight, leadership review, funding requirements, and compliance activities.<br>• Build dashboards and analytical resources that measure key program indicators such as referral flow, enrollment activity, placements, caseload trends, outcomes, and target performance.<br>• Review datasets for errors, unusual patterns, and reporting gaps, then partner with internal teams to resolve issues and strengthen data accuracy.<br>• Define and maintain reporting standards, data rules, control procedures, and related documentation to support consistent use of information.<br>• Manage assigned Salesforce and Smartsheet administration tasks, including user permissions, forms, workflows, automations, and reporting features.<br>• Provide day-to-day technical support for Microsoft 365, software tools, user accounts, hardware, and routine connectivity concerns.<br>• Coordinate with external IT partners on advanced troubleshooting, maintenance activities, cybersecurity matters, system testing, upgrades, and integrations.<br>• Improve operational workflows by developing automation, data checks, performance alerts, training materials, and practical recommendations for staff and leadership.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify an <strong>IT Support Specialist (contract).</strong> In this role, you are responsible for providing advanced technical support, systems administration, infrastructure maintenance, and project coordination for a multi-site organization. This role serves as an escalation point for complex technology issues while ensuring the stability, security, and performance of systems that support both clinical and business operations. <strong>This role is onsite in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2 support for escalated hardware, software, network, and system issues</li><li>Troubleshoot and support desktops, laptops, mobile devices, printers, VoIP systems, and other peripherals</li><li>Administer user accounts, permissions, group policies, and multi-factor authentication solutions</li><li>Support Microsoft 365, Active Directory, server environments, and endpoint management platforms</li><li>Assist with network administration, connectivity issues, wireless infrastructure, and firewall troubleshooting</li><li>Monitor system performance, availability, and security to ensure reliable operations</li><li>Support business-critical applications and coordinate issue resolution with vendors and internal stakeholders</li><li>Maintain technical documentation, knowledge base articles, and standard operating procedures</li><li>Participate in technology deployments, upgrades, hardware refreshes, and infrastructure projects</li><li>Identify and recommend process and technology improvements that enhance operational efficiency</li><li>Provide guidance and knowledge sharing to junior team members and end users</li><li>Ensure adherence to organizational security standards, compliance requirements, and IT best practices</li></ul><p><br></p>
<p>A growing organization is seeking a Cybersecurity Analyst to support and enhance its cybersecurity operations, threat detection, incident response, and data protection initiatives. This role is ideal for a security professional who enjoys investigating threats, improving security controls, and partnering with stakeholders to strengthen overall security posture.</p><p>Position Overview</p><ul><li>Investigate and respond to cybersecurity incidents across cloud, endpoint, identity, email, application, and network environments.</li><li>Monitor and maintain security events within a SIEM environment, including alert triage, threat analysis, and incident escalation.</li><li>Develop and leverage KQL queries for investigations, reporting, threat hunting, and detection tuning.</li><li>Support incident response activities including containment, remediation, recovery, and post-incident reviews.</li><li>Enhance security monitoring capabilities by reducing false positives, identifying gaps, and improving detection coverage.</li><li>Assist with data protection initiatives including DLP investigations, information protection, insider risk monitoring, auditing, and eDiscovery activities.</li><li>Participate in security risk assessments, control reviews, vendor evaluations, and compliance-related initiatives.</li><li>Create and maintain security procedures, runbooks, metrics, and technical documentation.</li><li>Collaborate with stakeholders across the business to communicate risks, findings, and recommended security improvements.</li><li>Participate in an on-call rotation supporting critical cybersecurity incidents.</li></ul><p><br></p>
We are looking for a NOC Technician to support network operations and help maintain reliable system performance for a long-term contract opportunity in Somerset, New Jersey. This role is suited for someone who can monitor infrastructure activity, respond to service issues efficiently, and contribute to stable connectivity across wireless and cable-based environments. The ideal candidate brings hands-on technical knowledge, sound troubleshooting ability, and a proactive approach to operational support.<br><br>Responsibilities:<br>• Monitor network and system activity to identify outages, performance concerns, and service disruptions in a timely manner.<br>• Investigate alerts and operational incidents, perform initial troubleshooting, and escalate complex issues when needed.<br>• Support connectivity across wireless environments, including WAP and WPAN-related components, to help maintain dependable communications.<br>• Use diagnostic and maintenance utilities in Windows-based environments to assess system health and resolve technical problems.<br>• Assist with the setup, inspection, and validation of cable assemblies and related physical network connections.<br>• Document incidents, resolutions, and recurring issues to improve visibility and support continuous operational efficiency.<br>• Coordinate with internal technical teams to restore services quickly and minimize downtime for supported environments.
We are looking for an experienced Business Analyst IT L3 to support critical parts application initiatives within a fast-paced automotive environment in Marysville, Ohio. This Long-term Contract position combines hands-on business analysis, technical solution planning, and production support for warehouse and parts center systems. The role will work closely with project leadership, end users, and business stakeholders to improve application performance, deliver enhancements, and support larger IT initiatives. This position is onsite four days per week and includes occasional travel.<br><br>Responsibilities:<br>• Serve as the primary analyst for parts center applications, supporting daily operations, system improvements, and larger project-based work.<br>• Partner with business users and technical teams to gather needs, define scope, and produce clear business and functional documentation from initiation through delivery.<br>• Perform detailed analysis, contribute to solution design, and support development, unit testing, integration testing, system validation, and user acceptance activities.<br>• Help shape application architecture by recommending practical technical approaches that align with operational and business requirements.<br>• Coordinate deployments and provide post-release support to ensure stable implementation and timely resolution of issues during warranty periods.<br>• Deliver technical assistance to end users and stakeholders, including support for communication interfaces tied to AS400-connected tools such as scanners, voice systems, and label printers.<br>• Monitor assigned work items through completion, maintaining visibility on progress, risks, and outcomes for project or team leadership.<br>• Manage change control activities using the Aldon tool and support compliance practices to meet Sarbanes-Oxley requirements.<br>• Contribute to production issue resolution and enhancement planning across warehouse, ordering, and fulfillment-related systems.<br>• Assist with integration-related support involving messaging and connected platforms used within parts and supply chain operations.
<p>We are looking for a Sr. Financial Analyst to support financial planning, reporting, and performance analysis for a growing business in Toledo, Ohio. In this role, you will work closely with operational leaders and corporate partners to translate financial results into clear recommendations that improve profitability and efficiency. This position plays a key part in budgeting, forecasting, month-end activities, and control compliance while helping leadership make informed business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate divisional financial results and turn complex data into meaningful insights for business leaders and cross-functional partners.</p><p>• Support monthly close activities by preparing journal entries, reviewing financial outcomes, and explaining differences across actuals, budgets, forecasts, and prior-year performance.</p><p>• Create and enhance reporting tools that improve accuracy, reduce manual effort, and accelerate recurring financial analysis.</p><p>• Contribute to annual planning cycles by assisting with budget preparation, forecast updates, and consolidated reporting across service center and departmental operations.</p><p>• Produce recurring analyses on service center performance, including profitability trends, cost-to-serve metrics, operating statements, and key business ratios.</p><p>• Prepare monthly, quarterly, and annual financial reports required for organizational and corporate review.</p><p>• Partner with service center teams, regional leadership, and senior management to deliver ad hoc analysis that supports operational and strategic decisions.</p><p>• Complete internal control reviews, respond to audit-related data requests, and participate in assessments that reinforce compliance and sound financial practices.</p><p>• Assist with special projects and other finance initiatives as business needs evolve.</p>