<p>Job Posting: Senior Payroll Manager (High-Volume, Multi-State/Union, Public Company)</p><p>Our client, a leading public company, is seeking an experienced Senior Payroll Manager to oversee payroll operations for a large, complex, and fast-paced environment. This role is ideal for a strategic leader who thrives in high-volume, multi-state, and unionized settings.</p><p><br></p><p>Key Responsibilities:</p><p>• Lead payroll operations for 7,000–10,000+ employees across multiple states (including California) and Canada, encompassing biweekly, weekly, and semi-monthly payrolls.</p><p>• Oversee a team of 4 Payroll Supervisors (each managing 5 specialists), providing mentorship, support, and career development.</p><p>• Ensure accurate, timely payroll processing for a diverse employee base (salaried, hourly, tipped, seasonal, union).</p><p>• Administer payroll for 100 union groups and manage complexity across 50 FEINs.</p><p>• Partner with HR and internal stakeholders to resolve payroll issues diplomatically, manage escalations, and foster a positive work environment.</p><p>• Implement and maintain procedures to ensure compliance with federal, state, local, and union requirements.</p><p>• Drive process improvements, leveraging ERP/payroll systems for optimal efficiency and accuracy.</p><p>• Step in to process payroll during peak periods or complex cycles.</p><p>• Collaborate cross-functionally, ensuring strong communication with Finance, HR, and other business units.</p><p><br></p><p>Required Qualifications:</p><p>• CPP certification (Certified Payroll Professional).</p><p>• Minimum 10 years payroll experience, with at least 5 years in a managerial role overseeing large teams.</p><p>• Expertise processing payroll for 10,000+ employees in a multi-state capacity, with mandatory California experience.</p><p>• Significant union payroll experience (processing for 100+ unions).</p><p>• Hands-on experience in public company payroll operations.</p><p>• Prior management of multiple FEINs.</p><p>• Strong HR background and proven success with de-escalating conflict and handling sensitive employee matters.</p><p>• Exceptional communication, leadership, and problem-solving skills.</p><p>• Major ERP/payroll system knowledge (e.g., ADP, Workday, SAP/Dayforce Ceridian).</p><p>• Customer service mindset; ability to address complex inquiries in a professional, solution-oriented manner.</p><p><br></p><p>Preferences:</p><p>• Canadian payroll experience is a plus. but not required.</p><p>Company Environment: Enjoy modern office spaces yet business casual dress code/environment and a collaborative, high-performance work culture.</p>
<p>Sr. Payroll Specialist Bilingual - English and Spanish with heavy Commission experience</p><p>We are seeking a highly skilled and detail-oriented Senior Payroll Specialist Bilingual - English and Spanish to join our client’s team. The ideal candidate will have extensive experience in processing complex payroll systems, including those involving multiple commission plans for multiple business entities. This role requires proficiency in coding payroll accurately to appropriate job cost centers and advanced knowledge of commission structures across a multi-business environment, consisting of 15 different businesses.</p><p><br></p><p>Key Responsibilities for Sr. Payroll Specialist – Bilingual with heavy Commission and Job Coding experience:</p><ul><li>Process full-cycle payroll for employees across 15 business entities, including hourly, salary, and commission-based team members. The majority are commission-based team members.</li><li>Manage and coordinate multiple commission plans across different businesses, ensuring calculations are accurate and align with contract and compensation agreements.</li><li>Ensure payroll transactions are coded correctly to the appropriate job cost centers for clear tracking and reporting of payroll costs across the organization.</li></ul><p><br></p><p>Qualifications:</p><ul><li>5+ years of experience in payroll processing with an emphasis on managing multi-business payroll systems and complex commission structures.</li><li>Strong expertise in coding payroll to job cost centers and handling payroll for multi-tiered commission plans.</li><li>Proficiency in payroll systems/software such as ADP, Workday, or similar platforms.</li><li>Advanced knowledge of payroll compliance regulations, including tax filings, reporting, and multi-state laws.</li><li>Exceptional attention to detail, problem-solving skills, and the ability to meet deadlines in a fast-paced environment.</li><li>Strong organizational and analytical skills to support payroll accuracy across 15 businesses.</li><li>Excellent interpersonal communication skills with the ability to handle sensitive information with professionalism and confidentiality.</li><li>Must be bilingual – English and Spanish</li></ul><p><br></p>
<p>We are looking for a detail-oriented Payroll Administrator to join our team in Houston, Texas. In this role, you will manage multi-state payroll processes, ensuring accuracy and compliance with company policies and regulations. This position offers an excellent opportunity to work in a fast-paced environment while handling high-volume payroll tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process multi-state payrolls across various pay cycles with precision and efficiency.</p><p>• Handle high-volume payroll transactions, ensuring timely and accurate completion.</p><p>• Reconcile payroll discrepancies and promptly resolve any identified issues.</p><p>• Manage the calculation and processing of bonuses, commissions, and other special payments.</p><p>• Ensure compliance with federal, state, and local payroll regulations.</p><p>• Maintain and update employee payroll records in ADP Workforce Now.</p><p>• Collaborate with HR and finance teams to address payroll-related inquiries and concerns.</p><p>• Generate and review payroll reports to identify trends and ensure data accuracy.</p><p>• Stay updated on payroll laws and best practices to ensure organizational compliance.</p><p>Hybrid position - 4 days in office and 1 from home</p>
<p><strong>Position:</strong> Payroll Specialist (Contract-to-Hire)</p><p><strong>Location:</strong> Downtown Houston, TX – 100% Onsite</p><p><strong>Pay Range:</strong> $27.00–$38.00 per hour (Based on Experience)</p><p>Robert Half is working with a rapidly growing company in downtown Houston to find a skilled <strong>Payroll Specialist</strong> for a <strong>contract-to-hire</strong> position. This onsite role is ideal for a payroll professional who is passionate about accuracy, compliance, and delivering excellent service in a fast-paced, team-oriented environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process bi-weekly and weekly payroll for hourly, salaried, and exempt employees using payroll software.</li><li>Ensure compliance with federal and state payroll tax laws, including accurate and timely submission of payroll taxes.</li><li>Maintain and update payroll records, including employee changes, benefits contributions, deductions, wage garnishments, and direct deposit details.</li><li>Respond to employee payroll inquiries and address any discrepancies or adjustments with urgency and professionalism.</li><li>Reconcile payroll transactions to the general ledger and assist with payroll-related journal entries.</li><li>Prepare and issue W-2s and other payroll-related documentation in adherence to year-end reporting requirements.</li><li>Support audits by providing payroll records and other requested documentation.</li><li>Identify opportunities to streamline processes that enhance efficiency without sacrificing accuracy.</li></ul><p><br></p>
We are looking for an experienced Full Charge Bookkeeper to join our team in Pasadena, Texas. This is a Contract to permanent position, ideal for someone who thrives in a detail-oriented role and has a strong background in managing comprehensive bookkeeping tasks. The role requires expertise in handling financial operations such as accounts payable, accounts receivable, payroll, and profit and loss statement coding.<br><br>Responsibilities:<br>• Manage and oversee accounts payable and accounts receivable processes to ensure accuracy and compliance.<br>• Perform payroll duties, including calculations, reporting, and timely distribution.<br>• Code and analyze profit and loss statements to support financial reporting.<br>• Conduct bank reconciliations to maintain accurate account records.<br>• Utilize QuickBooks and Sage 100 to manage financial data and transactions.<br>• Maintain organized and up-to-date financial records for audits and reporting purposes.<br>• Assist with budgeting and forecasting to support financial planning.<br>• Ensure compliance with accounting standards and company policies.<br>• Collaborate with other departments to resolve discrepancies and streamline processes.
<p> <strong>Accounting Supervisor – CPA Preferred | The Woodlands, TX</strong></p><p>Join our client's oilfield services team as an <strong>Accounting Supervisor</strong>. Lead GAAP accounting and financial reporting, manage core accounting functions, and mentor a high-performing team.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Oversee general ledger, AP/AR, payroll, and cost accounting.</li><li>Review GAAP-compliant financial statements and ensure regulatory compliance.</li><li>Drive process improvements and maintain internal controls.</li><li>Lead and develop accounting staff.</li></ul><p>For immediate consideration share your resume now!</p><p>If you are working with Robert Half currently please reach out to your recruiter and share this JOB ID# 04340-0013342816 with them to get more details.</p><p> </p>
<p> <strong>🚨 Tax Manager (CPA Required) 🚨</strong></p><p> 📍 Location: Downtown Houston | 👥 Lead a Team of 2 Tax Accountants</p><p>Our client, a fast growing, privately held company in downtown Houston is looking for a <strong>Tax Manager</strong> with <strong>5+ years of experience</strong> and a <strong>CPA</strong> to lead their tax operations across North America. </p><p>Are you an experienced Tax Manager looking ready to take charge? Then read on!</p><p>🔍 <strong>What You’ll Do:</strong></p><ul><li>Oversee tax compliance in the U.S. & Canada to include indirect tax (sales & Use, property, etc.)</li><li>Lead tax planning, reporting, and provision prep</li><li>Advise on M& A, transfer pricing, and cross-border strategy</li><li>Manage tax audits, filings, and payroll tax processes</li><li>Collaborate with external consultants and internal teams</li><li>Prepare tax provisions for financial reporting</li><li>Stay ahead of regulatory changes and tech tools</li></ul><p> <strong>To be considered:</strong></p><ul><li>CPA – Must have active CPA license</li><li>5+ yrs of Tax Experience, (will consider both public accounting or industry experience), and be in a Manager role currently with supervisory experience </li></ul><p> 💼 <strong>Why Join This Client?</strong></p><ul><li>Fast growing company with a focus on acquisitions.</li><li>Corporate culture is welcoming </li><li>Excellent benefits and perks.</li></ul><p> 💡 If you're ready to lead, innovate, and make a global impact—<strong>we want to hear from you.</strong></p>
<p><strong>Senior Tax Accountant - </strong><em>Direct-Hire Opportunity</em></p><p>Are you ready to bring your expertise to a growing and dynamic team? Our client is looking to hire a <strong>Senior Tax Accountant</strong> to play a pivotal role in expanding and improving their tax processes. Reporting directly to the Tax Manager, this position serves as a trusted partner, overseeing tax activities, mentoring a small team, and managing high-impact, cross-functional projects.</p><p> </p><p><strong>About the Role</strong></p><p>This is more than a traditional tax role—the <strong>Senior Tax Accountant</strong> will oversee compliance for federal, state, and local filings, support M& A efforts, and assist payroll tax compliance without direct hands-on payroll tasks. Ideal for a proactive professional ready to hit the ground running and drive process improvements in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide leadership for two Tax Accountants and act as an advisor to internal teams.</li><li>Ensure timely preparation for <strong>sales & use tax</strong>, <strong>property tax</strong>, payroll tax, and federal filings.</li><li>Collaborate with Payroll and M& A teams to address tax compliance in acquisitions and transitional support.</li><li>Build tax processes, ensure jurisdictional compliance, and support external consultants/auditors.</li><li>Influence system implementations (e.g., Avalara, Thomson Reuters) and process automation.</li></ul><p><strong>Why You Should Apply</strong></p><ul><li><strong>Impactful Work:</strong> Play a key role in growing the tax department and supporting high-level initiatives like M& A.</li><li><strong>Leadership Opportunity:</strong> Oversee a talented team while collaborating with cross-functional departments.</li><li><strong>Growth Potential:</strong> Gain exposure to process improvement and automation as the department scales.</li></ul><p> If you're ready for a role where your skills and expertise will make an immediate difference, apply now!</p>
<p>We are looking for a highly organized and resourceful Human Resources Specialist to join our client's team in Houston, Texas. This role requires a detail-oriented individual capable of managing recruitment, payroll processing, employee relations, and compliance tracking with precision and efficiency. You will play a key part in fostering a positive workplace environment while ensuring adherence to HR policies and procedures.</p><p><br></p><p>Responsibilities:</p><p>• Manage recruitment processes including sourcing candidates, conducting initial screenings, coordinating interviews, and supporting hiring decisions.</p><p>• Utilize job boards, social media platforms, referrals, and other networking tools to identify and attract top talent.</p><p>• Oversee onboarding and offboarding procedures to ensure smooth transitions for employees.</p><p>• Coordinate background checks, drug screenings, and maintain accurate personnel records.</p><p>• Process payroll efficiently and ensure accuracy using ADP systems.</p><p>• Facilitate open enrollment for employee benefits and provide guidance throughout the process.</p><p>• Address employee relations matters by resolving conflicts and handling disciplinary actions effectively.</p><p>• Monitor compliance with HR policies and prepare necessary reports to maintain regulatory standards.</p><p>• Support the implementation and management of HRIS systems to streamline administrative tasks.</p>
<p>We are looking for a dedicated Office Administrator/Employee Engagement Specialist to join our team in Houston, Texas. In this role, you will be responsible for supporting key HR functions, including employee relations, onboarding, and administrative operations, within a detail-oriented services environment. This position requires excellent organizational skills, attention to detail, and the ability to manage multiple tasks efficiently while maintaining a high level of integrity.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support for HR operations, including maintaining personnel records and ensuring compliance with company policies.</p><p>• Assist with onboarding processes to integrate new employees seamlessly into the organization.</p><p>• Oversee timekeeping and payroll-related tasks to ensure compliance with wage and hour regulations.</p><p>• Coordinate employee relations activities, including performance evaluations and resolving workplace concerns.</p><p>• Collaborate with leadership to implement HR initiatives and support strategic goals.</p><p>• Manage event planning for office-wide celebrations and community engagement programs.</p><p>• Support hiring processes by conducting background checks and assisting with recruitment efforts.</p><p>• Ensure confidentiality and proper handling of sensitive employee information.</p><p>• Utilize HRIS systems to maintain accurate data and generate reports as needed.</p><p>• Partner with managers to deliver training and development opportunities for staff.</p>
<p>Our client in Spring, TX is seeking an experienced HR Specialist to join their team! This is an exciting opportunity to contribute to a growing organization with over 900 employees. If you are a tech-savvy HR professional with expertise in managing HR functions at scale and a passion for operational excellence, we encourage you to apply.</p><p><br></p><p>Key Responsibilities:</p><p>Full Cycle Workers’ Compensation Management: Handle all aspects of workers’ comp claims, including conducting thorough investigations and ensuring compliance.</p><p>FMLA Administration: Manage Family and Medical Leave Act processes, ensuring proper documentation and adherence to regulations.</p><p>I-9 and E-Verify Management: Oversee employee eligibility verifications and document compliance.</p><p>New Hire Orientation: Facilitate onboarding processes to integrate employees effectively into the organization.</p><p>Benefits Management: Take on benefits administration responsibilities as the role expands.</p><p><br></p><p>Qualifications:</p><p>Proven experience in all areas listed above (Workers’ Comp, FMLA, I-9/E-Verify, New Hire Orientation).</p><p>Experience managing HR operations for at least 500 FTEs; familiarity with scaling HR processes for over 900 employees is preferred.</p><p>Tech-savviness: Ability to efficiently utilize HR software and systems to streamline processes and improve productivity.</p><p>The role does not include employee relations functions, so candidates should be comfortable specializing in administrative and operational HR tasks.</p><p><br></p><p>Work Arrangement:</p><p>Hybrid schedule: 3 days in office, 2 days remote (located in Spring, TX).</p><p><br></p><p>Compensation:</p><p>Up to $70,000 annually (commensurate with experience).</p>
We are looking for an experienced Controller to lead the accounting operations of a multi-location retail organization based in Houston, Texas. This role is pivotal in ensuring accurate financial reporting, managing compliance, and driving operational efficiency. The ideal candidate will have a strong background in retail accounting, consolidated financial reporting, and team leadership.<br><br>Responsibilities:<br>• Direct daily accounting functions, including accounts payable, receivable, payroll, inventory, fixed assets, and general ledger activities.<br>• Manage month-end and year-end closing processes to deliver accurate financial reports in a timely manner.<br>• Consolidate financial statements for multiple retail locations and business units to maintain consistency and accuracy.<br>• Prepare detailed financial statements and performance analyses to guide management decision-making.<br>• Ensure adherence to state and local sales tax regulations, including timely filings and compliance.<br>• Develop and enforce accounting policies, procedures, and internal controls to support scalable operational growth.<br>• Lead cash management activities, including monitoring daily cash flow and forecasting needs.<br>• Collaborate with operational teams to analyze profitability, margins, and location-specific metrics.<br>• Coordinate annual financial audits and serve as the primary contact for external auditors and tax advisors.<br>• Supervise, mentor, and develop the accounting team, promoting cross-training and opportunities for growth.
We are looking for an experienced and detail-oriented Controller to join our team in Houston, Texas. In this role, you will oversee the financial and operational aspects of our organization, ensuring accuracy, compliance, and efficiency across all accounting functions. This position requires a proactive leader who thrives in a dynamic environment and is committed to driving financial excellence.<br><br>Responsibilities:<br>• Manage daily, monthly, quarterly, and year-end accounting operations to ensure accuracy and compliance.<br>• Prepare and analyze financial statements, management reports, and dashboards to support decision-making.<br>• Lead the budgeting process and provide monthly variance analysis to track financial performance.<br>• Oversee cash flow forecasting, banking relationships, and treasury functions to maintain financial stability.<br>• Ensure timely reconciliation of accounts, journal entries, and credit card transactions.<br>• Supervise the invoicing process, accounts receivable/payable, and purchase order creation for construction projects.<br>• Develop financial plans aligned with client contracts and project scopes to optimize profitability.<br>• Design and implement internal controls to protect assets and ensure regulatory compliance.<br>• Collaborate with operations and project management teams to monitor project profitability and financial documentation.<br>• Manage payroll processing, tax filings, and benefits administration to ensure compliance with labor laws.
<p>We are looking for an experienced<strong> Technical Recruiter</strong> to join our team in Sugar Land, Texas. This long-term contract position focuses on recruiting top engineering talent for a leading provider of water and wastewater treatment solutions. The ideal candidate will excel in full-cycle recruitment and demonstrate a proactive approach to building strong relationships with hiring managers and candidates.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full recruitment process, including sourcing, screening, interviewing, and onboarding candidates for engineering roles.</p><p>• Collaborate closely with hiring managers to understand job requirements and create effective recruitment strategies.</p><p>• Identify and attract top talent through various sourcing methods, including job boards, social media, and networking.</p><p>• Conduct detailed interviews to assess candidate qualifications and suitability for specific positions.</p><p>• Maintain regular communication with hiring managers to provide updates on recruitment progress and candidate status.</p><p>• Utilize applicant tracking systems to manage candidate pipelines and ensure accurate documentation.</p><p>• Develop job descriptions in partnership with hiring managers to ensure clarity and alignment with role requirements.</p><p>• Build and maintain a strong talent pool to meet current and future hiring needs.</p><p>• Ensure compliance with company recruiting policies and procedures.</p><p>• Provide insights and recommendations to improve the overall recruitment process.</p>
<p>We are looking for an experienced Controller to lead and manage our organization's financial operations in Houston, Texas. This role is integral to maintaining accurate financial records, ensuring compliance with regulations, and providing strategic insights to support business goals. The ideal candidate will bring a strong background in accounting and finance, paired with leadership skills and a dedication to operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Oversee all accounting functions, including general ledger management, accounts payable and receivable, payroll, and financial reporting.</p><p>• Prepare accurate financial statements on a monthly, quarterly, and annual basis.</p><p>• Establish and maintain robust internal controls to safeguard company assets and ensure compliance with policies.</p><p>• Standardize and implement accounting procedures across the organization.</p><p>• Collaborate with department leaders to guide budgeting and forecasting efforts.</p><p>• Manage audit processes and liaise with external auditors to ensure compliance.</p><p>• Provide financial analysis and reports to support executive decision-making and strategic initiatives.</p><p>• Monitor cash flow, manage banking relationships, and optimize overall financial performance.</p><p>• Ensure tax compliance and prepare necessary filings and reports.</p><p>• Identify opportunities for process improvements and implement financial systems to enhance efficiency.</p><p><br></p><p>For immediate consideration, contact Mark, mark.loiacano@roberthalf</p>
<p>We are looking for an experienced Assistant Controller to join our team in Houston, Texas. This role is ideal for someone with a strong background in accounting and financial operations, who thrives in a dynamic and detail-oriented environment. You will play a critical role in ensuring accuracy and efficiency in financial processes while supporting the overall management of accounting functions.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable processes to ensure timely and accurate payments.</p><p>• Prepare and review journal entries to maintain proper financial records.</p><p>• Lead month-end close procedures, ensuring all deadlines and compliance requirements are met.</p><p>• Oversee daily accounting operations to maintain consistency and accuracy.</p><p>• Perform general ledger reconciliations to identify and resolve discrepancies.</p><p>• Handle accrual calculations and adjustments to ensure accurate financial reporting.</p><p>• Supervise payroll processes to maintain compliance and efficiency.</p><p>• Collaborate with team members to streamline accounting workflows and improve processes.</p><p><br></p><p>For immediate consideration, contact Mark, mark.loiacano@roberthalf</p>
<p>We are looking for an organized and proactive HR Assistant to join our client's team in Houston, Texas. This role requires a dynamic individual who can support various human resources functions, including employee relations, onboarding, and benefits administration. The ideal candidate will bring passion for people and process improvement, ensuring that HR operations run smoothly and efficiently. This is a great opportunity for our HR Assistant to to continue to learn, grow and further develop their skills in the workplace. </p><p><br></p><p>Responsibilities:</p><p>• Support employee relations initiatives by addressing workplace concerns and fostering a positive environment.</p><p>• Manage onboarding processes, including coordinating new employee paperwork and conducting orientation sessions.</p><p>• Oversee payroll activities using ADP systems to ensure accurate and timely processing.</p><p>• Organize and facilitate new employee orientation programs to promote company values and policies.</p><p>• Assist in benefits administration, including answering employee questions and processing enrollments.</p><p>• Maintain HR records and ensure compliance with company policies and legal requirements.</p><p>• Collaborate with managers to support workforce planning and employee engagement strategies.</p><p>• Provide administrative support for HR functions, such as scheduling meetings and preparing reports.</p><p>• Stay informed about HR trends and recommend improvements to existing processes.</p><p>• Ensure confidentiality and professionalism in handling sensitive employee information.</p>
<p>We are looking for an experienced Controller to oversee and manage all aspects of financial operations for our organization in NW Houston. This role requires a highly skilled and detail-oriented individual with a solid background in cost accounting, financial reporting, and compliance. The ideal candidate will bring leadership capabilities to enhance processes and ensure the company’s financial health.</p><p><br></p><p>Responsibilities:</p><p>• Supervise daily accounting operations, including accounts payable, accounts receivable, payroll, and bank reconciliations.</p><p>• Prepare comprehensive monthly, quarterly, and annual financial statements in alignment with organizational standards.</p><p>• Manage and streamline month-end and year-end closing procedures to ensure accuracy and timeliness.</p><p>• Maintain and update the chart of accounts, accounting policies, and internal control systems.</p><p>• Oversee cost accounting activities such as bill of materials, labor costing, and overhead allocation to improve financial accuracy.</p><p>• Analyze production variances, monitor inventory levels, and assess margins to identify opportunities for improvement.</p><p>• Collaborate with operations teams to ensure precise job costing, inventory valuation, and production reporting.</p><p>• Develop annual budgets and rolling forecasts to guide strategic decision-making.</p><p>• Conduct financial analyses and provide actionable insights to support organizational goals.</p><p>• Ensure compliance with federal, state, and local regulations while managing external relationships, including auditors and tax professionals.</p><p><br></p><p>For immediate consideration, contact Mark, mark.loiacano@roberthalf</p>
We are looking for an experienced HR Generalist to join our team in Houston, Texas. This is a Contract to permanent position offering the opportunity to contribute to various human resources functions, including compliance, recruitment, employee relations, and HR systems management. The ideal candidate will bring a comprehensive understanding of HR practices, strong organizational skills, and the ability to foster positive employee relations.<br><br>Responsibilities:<br>• Oversee recruitment and staffing processes to ensure the acquisition of top talent.<br>• Manage employee relations by addressing concerns, resolving conflicts, and promoting a positive work environment.<br>• Ensure compliance with HR policies and legal regulations, maintaining up-to-date knowledge of employment laws.<br>• Administer onboarding processes to integrate new team members effectively into the organization.<br>• Coordinate benefit programs and assist employees with related inquiries.<br>• Utilize HRIS systems to manage personnel data and generate reports.<br>• Develop and implement HR strategies that align with organizational goals.<br>• Support training and development initiatives to enhance employee performance.<br>• Collaborate with management on workforce planning and organizational development.<br>• Maintain accurate records and documentation related to HR activities.
<p>We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area.</p><p><br></p><p>Responsibilities:</p><p>• Support customers throughout the complete project lifecycle, from sales to implementation and support.</p><p>• Address and resolve Benefit related support tickets in a timely and efficient manner.</p><p>• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.</p><p>• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.</p><p>• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.</p><p>• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.</p><p>• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.</p>
