We are looking for a PC Technician to provide hands-on technical support for students, faculty, and staff in a Higher Education environment in Brooklyn, New York. This Contract position focuses on resolving everyday desktop and device issues across both Windows and Mac systems while delivering responsive end-user assistance. The ideal candidate will be comfortable supporting hardware, software, connectivity, and account access needs in a fast-paced campus setting.<br><br>Responsibilities:<br>• Deliver first-line desktop support for end users by diagnosing and resolving common hardware, software, and access-related issues.<br>• Support both Windows and macOS devices, including troubleshooting operating system problems and user-specific technical concerns.<br>• Help users connect to campus Wi-Fi and ensure reliable access to network resources on supported devices.<br>• Assist with the installation and setup of Microsoft Office and other standard applications required for daily use.<br>• Configure and troubleshoot Pharos printing software so users can print successfully from approved workstations and devices.<br>• Perform account support tasks such as password resets, basic account setup, and other routine access requests.<br>• Provide hands-on assistance with computer hardware, peripheral connections, and cable installation as needed.<br>• Support devices and equipment from manufacturers such as Dell and Apple while maintaining a detail-oriented customer service approach.
We are looking for a PC Technician to support day-to-day hardware and device operations for a healthcare environment in New Brunswick, New Jersey. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving technical issues efficiently, and assisting end users with equipment-related needs. The role is well suited for someone who is hands-on with computer hardware, cabling, and device deployment across a busy operational setting.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot desktop computers, peripherals, and related hardware used across the facility.<br>• Provide hands-on support for Dell systems, Apple devices, and other endpoint equipment to keep users productive.<br>• Perform cable runs, workstation connections, and basic hardware setup for new or relocated equipment.<br>• Diagnose device failures and replace components such as monitors, keyboards, docking stations, and internal PC parts as needed.<br>• Set up, image, and deploy computers while confirming proper connectivity and functionality before release to staff.<br>• Respond to service requests in a timely manner and document completed work, equipment updates, and support activities.<br>• Assist with inventory tracking, device staging, and hardware moves to support ongoing operational needs.<br>• Coordinate with internal technical teams when issues require escalation or additional system-level support.
We are looking for a PC Technician to provide hands-on technical support for a Higher Education environment in Brooklyn, New York. This is a Contract position focused on assisting users with everyday desktop and device issues across both Windows and Mac systems. The role is ideal for someone who can deliver responsive end-user support, resolve access-related concerns, and help maintain a smooth technology experience for students, faculty, and staff.<br><br>Responsibilities:<br>• Provide first-level desktop support for end users by diagnosing and resolving routine hardware, software, and access-related issues.<br>• Support both Windows and macOS devices, ensuring systems are set up properly and functioning reliably for daily use.<br>• Help users connect to campus Wi-Fi and troubleshoot network access problems affecting laptops and other devices.<br>• Guide end users through the installation and setup of Microsoft Office and other standard productivity applications.<br>• Install, configure, and troubleshoot Pharos printing software to ensure users can access printing services successfully.<br>• Perform account-related support tasks such as password resets, basic user access assistance, and new account setup coordination.<br>• Assist with hardware troubleshooting for desktops, laptops, and peripheral equipment, including cables and related components.<br>• Document service requests, resolutions, and recurring technical issues to support efficient ongoing desktop support operations.
We are looking for a PC Technician to provide frontline technical support in a Higher Education environment in New York. This contract position focuses on assisting end users with everyday desktop and device issues across both Windows and Mac systems. The ideal candidate will deliver responsive support, help users stay connected and productive, and ensure workstation hardware and software are set up correctly.<br><br>Responsibilities:<br>• Provide first-level desktop support for faculty, staff, and students by troubleshooting common hardware, software, and access-related issues.<br>• Support users working on both Windows and macOS devices, resolving technical problems in a timely and detail-oriented manner.<br>• Help end users connect to the wireless network and address basic connectivity concerns affecting their devices.<br>• Install and configure Microsoft Office applications and other standard productivity tools required for daily use.<br>• Set up and maintain printing software, ensuring users can download, install, and use printing services successfully.<br>• Perform account-related support tasks such as password resets and new account setup in accordance with established procedures.<br>• Assist with computer hardware tasks, including peripheral connections, cable setup, and basic device troubleshooting.<br>• Work with equipment from various manufacturers to diagnose issues and restore functionality.<br>• Document support activities and communicate clearly with users regarding issue status, next steps, and resolution.<br>• Escalate more complex technical problems when necessary while maintaining a high level of customer service.