<p>A global manufacturing organization is seeking an experienced and strategic <strong>Director of Information Technology</strong> to lead enterprise-wide IT operations within a multi-site manufacturing environment. This role is responsible for setting technology direction, ensuring secure and reliable infrastructure, and aligning IT initiatives with business goals to drive operational efficiency and scalability.</p><p>The Director of IT will serve as a key business partner to executive leadership, overseeing infrastructure, applications, cybersecurity, and support services while building and developing a high-performing IT team. This position plays a critical role in advancing technology capabilities and supporting long-term organizational growth.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Direct the design, implementation, and ongoing management of IT infrastructure, including servers, networks, applications, and cybersecurity.</li><li>Build, lead, and develop a global IT team, including developers, system administrators, and security professionals.</li><li>Manage relationships with technology vendors, including contract negotiation and service performance.</li><li>Evaluate emerging technologies and assess their applicability to manufacturing operations and enterprise systems.</li><li>Coach and mentor team members, supporting career development and fostering a culture of accountability and innovation.</li><li>Oversee a global IT support desk, ensuring a consistent and high-quality user experience for issue reporting, tracking, and escalation.</li><li>Partner with ERP, applications, and operations teams to ensure incidents are documented, resolved, and transitioned effectively.</li><li>Provide executive-level IT support to senior leadership, ensuring reliable and responsive technology experiences.</li><li>Lead the adoption of digital tools and platforms that enhance communication, collaboration, and productivity.</li></ul><p><br></p><p><br></p>
Prominent AM Law 200 law firm with multiple regional office locations seeks a Legal Technology Training Specialist for our Hackensack, New Jersey office to join our IT team and support the Firm’s technology training initiatives. In this hybrid role, you’ll assist in developing and delivering skills-based training, expanding our eLearning library, supporting strategies for user adoption, and coordinating training logistics. Reporting to the Legal Technology Trainer, you’ll play a key role in enhancing how our attorneys and staff are made aware of the available legal tools and become productive with them. This is a great opportunity for someone who enjoys teaching, content creation, and helping others get the most out of technology in a professional services environment.<br><br>Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environment. Periodic travel to other Firm offices is required. A law firm or professional services background is necessary. An associate’s or bachelor’s degree in a legal or technology field or equivalent work experience, is also preferred.
<p>We are looking for a highly skilled Sr. Programmer Analyst to join our team. In this role, you will contribute to the development and maintenance of critical Windows and web-based applications while ensuring robust system architecture and performance. This position offers an excellent opportunity to work on complex projects, collaborate with team members, and enhance business processes through innovative technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Windows and web-based applications using C#, .NET Framework, and related technologies.</p><p>• Design and implement system architecture and application solutions that meet business requirements.</p><p>• Analyze technical specifications and recommend effective technology solutions to optimize performance.</p><p>• Collaborate with project leads and team members to ensure software designs align with organizational goals.</p><p>• Provide ongoing support for production applications, addressing varying business needs on a scheduled basis.</p><p>• Document source code and prepare project estimates to support project management plans.</p><p>• Evaluate hardware and software environments, ensuring seamless integration and adaptability to changes.</p><p>• Guide entry-level team members and assist peer business units to promote a collaborative work environment.</p><p>• Conduct code coverage testing, automate unit and regression testing, and ensure compliance with accessibility standards.</p><p>• Stay updated on emerging technologies, including cloud-based database solutions, cybersecurity practices, and mobile app development.</p>
<p>A dynamic, rapidly growing organization in the technology sector is seeking a highly organized, proactive, and personable Executive Assistant to support the CEO and select Executives. This is a confidential search for an individual who thrives in a fast-paced, hybrid office environment and enjoys a creative element to their role.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively manage complex calendars and schedules for the CEO and other key Executives.</li><li>Serve as primary point of contact for external communications, including email correspondence and meeting scheduling on behalf of Executives.</li><li>Assist in developing and curating social media content for Executives as needed.</li><li>Organize company-wide and Executive meetings, including agenda preparation, resource collection, and deck development.</li><li>Coordinate travel arrangements for Executives and employees.</li><li>Collaborate with the Office Operations and People & Ops teams to support projects that foster employee happiness and engagement.</li><li>Lead the NYC office’s day-to-day operations, including overseeing internal and external events, and maintaining an inviting office environment.</li><li>Build strong working relationships by being present in the office at least three days per week.</li><li>Support both in-office and remote employees to ensure seamless operations.</li><li>Leverage prior startup experience and familiarity with SaaS/Daas environments for operational efficiency.</li></ul><p><br></p>
<p>A Senior Software Business Analyst is needed to play a crucial role in connecting business requirements to technical solutions. This role involves engaging with stakeholders to gather and analyze requirements, transforming them into actionable functional specifications. Responsibilities include evaluating existing processes, offering solutions to drive business value, and ensuring project success under tight timelines. The position also includes mentoring junior analysts, leading cross-departmental projects, and fostering innovation. Strong analytical and communication skills, along with a solid understanding of software development life cycles, are essential to succeed in this fast-paced environment.</p><p>The ideal candidate will work closely with development and QA teams to monitor project milestones, provide updates to stakeholders, and address any project risks and challenges. A proactive approach to improving application usability and efficiency will be critical. Focusing on the specialty pharmacy sector, the organization provides end-to-end solutions including hub services, pharmacy network management, group purchasing (GPO) services, cutting-edge technology platforms, and more. With a strong presence as an industry advocate, the focus remains on delivering strategic channel management, advanced products, and tailored services to optimize patient outcomes and improve healthcare delivery.</p><p><br></p><p><strong>** Qualified candidates should have experience with pharmacy insurance, medical insurance, and claims processing **</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collect and translate business requirements into detailed functional specifications for new and existing systems.</li><li>Perform gap analyses between current system capabilities and business needs using tools like Confluence, flowcharts, and wireframes to document workflows.</li><li>Create use cases for review during functional testing phases by developers and QA teams.</li><li>Work with IT teams to evaluate project scope and affected systems, providing strategic insights.</li><li>Assess new methodologies for feasibility and implementation efficiency.</li><li>Gain in-depth knowledge of internal software platforms and their underlying functionalities.</li><li>Analyze and optimize existing processes to identify inefficiencies and propose re-engineering solutions.</li><li>Host regular meetings with development teams to resolve obstacles and track progress.</li><li>Provide project status reports to business stakeholders.</li><li>Identify potential risks and escalate issues as required.</li><li>Continuously explore opportunities to improve application functionality, making recommendations for enhancements.</li><li>Maintain compliance with HIPAA regulations and related amendments</li></ul>
We are seeking a talented and experienced Network Engineer with 5+ years of hands-on experience in managing and maintaining complex network infrastructure. As a Network Engineer, you will be responsible for designing, implementing, and supporting our network systems while ensuring high availability, performance, and security. The ideal candidate will have a strong background in Palo Alto, Cisco ASA Firepower, AnyConnect VPN, along with expertise in routers/switches, VoIP, IPD/IDS, and Solar Winds SEM. CCNA certification is required for this position.<br><br>Responsibilities:<br><br>Design, deploy, configure, and maintain network infrastructure components, including routers, switches, firewalls, and VPN concentrators.<br>Collaborate with cross-functional teams to develop network solutions that meet business requirements and ensure seamless connectivity.<br>Monitor network performance, troubleshoot issues, and implement necessary corrective actions to minimize downtime and optimize network performance.<br>Implement and manage Palo Alto and Cisco ASA Firepower security appliances to safeguard the network against potential threats and vulnerabilities.<br>Configure and maintain VoIP systems, ensuring voice quality and reliability across the organization.<br>Administer VPN services, including site-to-site and remote access VPN connections.<br>Deploy and manage IPD/IDS solutions to detect and mitigate network intrusions.<br>Monitor and analyze network traffic using Solar Winds SEM (Security Event Manager) to identify security incidents and implement appropriate countermeasures.<br>Collaborate with vendors and service providers to ensure timely resolution of network-related issues and maintain effective relationships.<br>Stay up to date with industry trends and emerging technologies to recommend network enhancements and implement best practices.<br><br><br>Requirements:<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.<br>3-5 years of experience as a Network Engineer in a detail oriented setting.<br>CCNA certification is required; additional certifications such as CCNP or Palo Alto PCNSE are highly desirable.<br>Strong knowledge and hands-on experience with Palo Alto and Cisco ASA Firepower.<br>Proficiency in designing, implementing, and troubleshooting VoIP solutions, preferably using Cisco Unified Communications Manager (CUCM).<br>Extensive experience with VPN technologies, including IPsec and SSL VPN.<br>Solid understanding of IPD/IDS concepts, tools, and methodologies.<br>Familiarity with Solar Winds SEM or similar Security Information and Event Management (SIEM) platforms.<br>In-depth knowledge of TCP/IP, routing protocols (BGP, OSPF), VLANs, and network segmentation.<br>Excellent problem-solving skills and the ability to work well under pressure.<br>Strong communication and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders
<p>We are looking for a Litigation Associate with 4-6 years of experience to join a boutique law firm in New York, New York. This role offers an excellent opportunity to contribute to high-stakes cases across various industries, including media, technology, retail, and intellectual property. The ideal candidate will possess strong leadership abilities and a proven track record of handling complex business litigation matters.</p><p><br></p><p>Ideal candidates should have experience researching, drafting and editing pleadings, briefs, interview memos or other written work product and conducting witness interviews. Experience preparing for and conducting depositions and preparing for and participating in arbitrations and trials is preferred. Candidates should be detail-oriented self-starters, and comfortable and experienced taking a leadership role in cases and at the Firm. They should also be capable of handling and running multiple significant matters at once. We seek associates who are eager and willing to work hard, collegial and team oriented. This is an excellent professional development opportunity to join an entrepreneurial firm and to take on more responsibility on cases/matters and also develop clients. Eisner’s Litigation Practice represents local, national, and international clients in all types of complex litigation. Applicable areas of interest include complex business disputes (contract, business torts), securities litigation, regulatory defense, technology, e-commerce, media and entertainment, apparel, beauty, retail, and intellectual property</p>
We are looking for an experienced Senior Project Manager to join our team on a long-term contract basis. This role is based in New York, New York, and offers a hybrid work schedule of two days onsite per week. The position involves leading initiatives for a government contractor, focusing on cybersecurity compliance and documentation.<br><br>Responsibilities:<br>• Lead project management efforts to ensure compliance with cybersecurity requirements outlined by government frameworks.<br>• Collaborate with technology teams and consultants to develop and refine policies and procedures.<br>• Write and document standard operating procedures (SOPs) to align with cybersecurity maturity model frameworks.<br>• Manage timelines and coordinate tasks to meet project deliverables effectively.<br>• Provide guidance and oversight on cybersecurity compliance initiatives.<br>• Communicate project updates and milestones to stakeholders, ensuring transparency and alignment.<br>• Utilize IT knowledge to support the implementation of cybersecurity practices.<br>• Conduct thorough documentation of changes and updates related to project processes.<br>• Work closely with government contracts to adhere to regulatory standards.<br>• Facilitate training and development for team members on cybersecurity compliance.
<p>We are looking for an experienced Controller to join our team on a contract basis. This role involves overseeing financial operations, guiding the accounting team, and driving process improvements to ensure efficiency and accuracy. The ideal candidate will bring strong technical expertise and a collaborative approach to support the organization's goals. Hands-on experience with Restaurant 365 is a must!</p><p><br></p><p>Responsibilities:</p><p>• Lead the evaluation and enhancement of month-end close procedures and reporting workflows.</p><p>• Provide guidance and mentorship to the accounting team to optimize performance and accuracy.</p><p>• Assess current financial systems and processes, recommending improvements to streamline operations.</p><p>• Collaborate with staff to ensure smooth adoption of new technologies and systems.</p><p>• Prepare and analyze financial reports to support strategic decision-making.</p><p>• Utilize advanced Microsoft Excel skills to manage and present financial data effectively.</p><p>• Monitor compliance and ensure adherence to established accounting standards and practices.</p><p>• Support system implementation and conversion efforts to align with organizational needs.</p><p>• Identify opportunities for operational efficiencies and implement best practices in financial management.</p>
We are looking for a talented Software Developer to join our dynamic team in New York, New York. In this role, you will use your expertise in C++ to develop high-performance systems that support critical trading and research operations. This position offers an exciting opportunity to work on innovative technology in a fast-paced environment.<br><br>Responsibilities:<br>• Develop efficient, low-latency C++ applications that support order management, exchange connectivity, and real-time market data systems.<br>• Enhance the scalability and performance of existing trading infrastructure to meet the demands of high-frequency trading.<br>• Collaborate with team members to design and implement distributed systems that align with business requirements.<br>• Conduct performance monitoring and optimization for Linux-based systems to ensure reliability and efficiency.<br>• Troubleshoot and resolve software bugs using tools such as Atlassian Jira and GitHub.<br>• Participate in Agile Scrum processes to ensure timely delivery of projects and features.<br>• Integrate APIs and develop backend solutions to enhance system functionality.<br>• Stay updated on emerging technologies and propose innovative solutions to improve the trading platform.<br>• Work closely with researchers and traders to understand technical requirements and deliver tailored solutions.
<p>We are seeking a highly skilled Scientific Data Scientist or Software Engineer with a strong academic foundation and hands-on experience developing scientific software. The ideal candidate combines deep STEM expertise with rigorous coding ability, and has a demonstrated track record of integrating, evaluating, and advancing scientific software systems.</p><p><br></p><p><strong>Technical Skills</strong></p><ul><li><strong>Fluent proficiency in Python</strong> (required).</li><li>Strong ability to design, implement, and maintain <strong>scientific software applications and codebases</strong>—beyond general AI/ML model development.</li><li>Experience contributing to <strong>third-party or open-source scientific software projects</strong>.</li></ul><p><br></p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>Robert Half is looking for a dedicated Office Manager to oversee administrative operations, benefits administration, and employee relations within our organization in South Plainfield, New Jersey. This role requires someone with strong attention to detail, <strong>capable of managing payroll, employee onboarding, and office activities while ensuring compliance with company policies</strong>. The ideal candidate will have a solid background in Office Management and Human Resources and a passion for improving operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage onboarding and offboarding processes for employees, ensuring a seamless transition.</p><p>• Develop and update employee handbooks and company policies to align with organizational standards.</p><p>• Administer employee benefits programs, maintaining accuracy and compliance.</p><p>• Support payroll processes by entering hours and coordinating with accounting for final approvals.</p><p>• Handle expense reporting and maintain accurate records for financial accountability.</p><p>• Implement technology solutions to streamline office operations and improve efficiency.</p><p>• Oversee inventory management to ensure availability of necessary supplies.</p><p>• Supervise and support a team of 10 office staff, fostering a collaborative environment.</p><p>• Lead recruiting and interviewing efforts to attract top talent.</p><p>• Ensure compliance with all applicable human resources regulations and standards.</p>
<p>Our client is a full-service national law firm that represents an array of corporate clients, ranging from Fortune 500 companies, banks, insurance companies, financial and technology companies. We are seeking to hire a litigation attorney to join our Consumer Financial Services and Commercial Litigation groups. </p><p><br></p><p>Have 3-5 years of comparable law firm experience. </p><p>Demonstrate a history of excellent drafting skills, exceptional client relations and successful in-court advocacy.</p><p>Must demonstrate a high degree of initiative, independence and motivation, capable of developing and following</p><p>through on strategies to successfully resolve diverse and complex matters.</p><p>Must be licensed to practice law in New Jersey and New York or JUST New York. </p><p><br></p><p>The position is mostly remote, except when candidates need to go to court or in person client or staff meetings. </p><p><br></p>
<p>A small manufacturing client based in Long Valley, NJ is currently seeking to hire a Senior Accountant to report into the Director of Finance as their team expands. The Senior Accountant will supervise two AP/AR Coordinators, and handle all daily accounting responsibilities ranging from maintaining the general ledger, to reconciliations, preparing entries and financial statements, sales/use tax, and supporting cost and inventory accounting. The ideal Senior Accountant will have recent experience working in a manufacturing environment, will have prepared rolling cash forecasts, and will assist with preparing financial reports. Experience working with SAP is preferred, but similar software will work. Strong Excel is a must, as are good written and verbal communication skills. Degree in accounting/finance is required.</p>
<p>A world-class luxury brand with a global influence is seeking a Senior Manager of Finance. Reporting to the CFO and partnering closely with stakeholders across the U.S., this highly visible role sits at the intersection of strategy and execution. The Senior Manager of Finance will drive financial excellence by enhancing processes and procedures and leveraging technology to improve financial reporting. </p><p> </p><p>Aligning with the company’s core values and service-oriented culture, the position requires a strong in-office presence. In addition to leading the day-to-day finance operations, the Sr. Manager of Finance will oversee a small team internally and direct the efforts of all outside partners including auditors and tax consultants. Overall, the Senior Manager of Finance will be a key player in supporting the brand’s long-term growth in one of its most important markets!</p><p> </p><p>If you are interested in this exciting opportunity, please email your resume to Kristin.Kelleher@roberthalf.</p><p><br></p><p>Responsibilities: </p><ul><li>Leading month-end and period-end close processes</li><li>Delivering clear, insightful monthly financial reporting with key takeaways and action plans for the CFO and CEO</li><li>Driving budgeting, forecasting, cash flow management, and financial planning across all US entities</li><li>Providing deep-dive analytical insights on sales, margins, expenses, and operational performance</li><li>Enhancing financial tools, KPIs, internal controls, and reporting systems</li><li>Overseeing tax compliance, audits, and relationships with external partners (accountants, auditors, banks, insurers)</li></ul><p><br></p>
<p>About the Organization</p><p>A global leader in academic and professional publishing, this organization supports researchers, healthcare professionals, and educators through trusted brands, innovative platforms, and technology-enabled products. With a long history of advancing knowledge and open research, the organization partners closely with the communities it serves to share insights and drive progress worldwide.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p>The Senior Legal Assistant provides administrative and corporate governance support, with additional legal and operational assistance to the U.S. legal team. The role plays a key part in supporting governance, compliance, and legal operations for the U.S. market.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Administrative & Corporate Governance (Primary Focus)</p><p><br></p><ul><li>Manage calendars, travel, expenses, meetings, and document preparation</li><li>Maintain physical and electronic files and office operations</li><li>Prepare presentations and spreadsheets</li><li>Support U.S. corporate governance, including maintaining corporate records, preparing minutes and consents, and coordinating state filings</li><li>Monitor compliance alerts and assist with KYC and related requests</li></ul><p><strong>Legal & Operational Support</strong></p><ul><li>Provide administrative support for contracts, litigation, and projects</li><li>Review and route subpoenas, complaints, and legal notices</li><li>Assist with document production, intercompany agreements, M& A due diligence, and legal research</li><li>Support trademark administration, risk management, and learning programs</li><li>Manage legal databases, document systems, and departmental materials</li></ul><p><br></p><p><br></p>
<p><strong>Contracts & Pricing Analyst </strong></p><p><strong>Location:</strong> Remote, EST </p><p><strong>Employment Type:</strong> 17 week contract, extension or conversion </p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Contracts & Pricing Analyst</strong> to support U.S. sell-side contracts and proposals for key customer groups, including Enterprise Account Management (EAM) and Customer Solutions teams. This role is responsible for partnering with EAM and Sales leadership to develop strategic pricing and rebate agreements, manage contract execution, and lead the creation and coordination of RFP/RFI responses. The ideal candidate will work independently, applying professional judgment and collaborating across multiple departments to ensure timely, accurate, and market-relevant deliverables.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Pricing & Rebate Contract Development:</strong> Partner with EAM and Sales leaders to develop strategic pricing and rebate programs that benefit both the organization and customers. Review proposals for feasibility and draft contract language aligned with business objectives.</li><li><strong>RFP/RFI Management:</strong> Lead the creation, coordination, and submission of complete and professional RFP/RFI responses. Ensure accuracy and timely delivery of bid packages.</li><li><strong>Contract Execution:</strong> Collaborate with EAM and Sales teams to ensure proper implementation of pricing and rebate agreements for all customers receiving discounts.</li><li><strong>Master Terms & Conditions:</strong> Work with Legal and external customers to develop and maintain master terms and conditions templates for efficient contracting.</li><li><strong>Repository Management:</strong> Upload signed contracts into designated repositories and maintain organized records.</li><li><strong>Process Improvement:</strong> Continuously review internal processes and technology to identify opportunities for efficiency and implement improvement strategies.</li><li><strong>Cross-Functional Collaboration:</strong> Maintain strong relationships with internal teams, including Legal, Finance, Contract Management, Customer Intelligence, and Commercial Operations.</li></ul>
We are looking for an experienced IT Manager to oversee governance, risk, and compliance initiatives within our technology environment. This role involves ensuring adherence to regulatory, audit, and contractual requirements while identifying and managing potential risks. The ideal candidate will have a strong background in IT controls and disaster recovery plans.<br><br>Responsibilities:<br>• Develop and implement IT governance frameworks and risk management strategies to align with organizational and regulatory requirements.<br>• Collaborate with leaders across the enterprise to communicate risk management plans effectively.<br>• Conduct risk assessments, threat analyses, and vulnerability studies to identify and mitigate potential issues.<br>• Monitor compliance with IT audit standards and contractual obligations.<br>• Lead disaster recovery planning and ensure systems are restored promptly following service interruptions or declared disasters.<br>• Coordinate impact assessments to evaluate potential risks and their effects on organizational operations.<br>• Establish and oversee controls to maintain security and minimize vulnerabilities.<br>• Provide guidance on contracting strategies to ensure compliance with IT regulatory standards.<br>• Promote best practices in IT risk management and governance across all departments.<br>• Prepare detailed reports and documentation related to IT compliance and risk management activities.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. Master’s degree preferred.<br>• Minimum of 8-10 years of experience in SAP ERP implementation and management, with at least 5 years in a leadership role.<br>• Proven experience in the discrete manufacturing sector, preferably in the high-tech industry.<br>• Strong knowledge of SAP modules such as PP (Production Planning), MM (Materials Management), SD (Sales and Distribution), WM (Warehouse Management), QM (Quality Management), and FI/CO (Finance and Controlling).<br>• Experience with SAP S/4HANA is highly desirable.<br>• Global project management experience, including working with cross-cultural teams.<br>• Strong understanding of manufacturing processes, supply chain management, and financial operations.<br>• Excellent problem-solving, analytical, and decision-making skills.<br>• Exceptional communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.<br>• Proficiency in project management tools and methodologies (e.g., Agile, Scrum, Waterfall).<br>• SAP certification in relevant modules is a plus.<br>• PMP or other project management certifications are desirable.<br>• Strategic thinking and innovation.<br>• Leadership and team management.<br>• Strong business acumen and customer focus.<br>• Ability to manage multiple priorities in a fast-paced environment.<br>• Commitment to continuous learning and improvement.
<p>We are looking for a highly skilled Senior Product Manager - Tech to join our team on a long-term contract basis in New York City, NY. In this role, you will lead the development and enhancement of a launch management system for our clients Ads platform, collaborating with multidisciplinary teams to deliver innovative solutions. The ideal candidate will possess strong analytical abilities, technical expertise, and the ability to manage multiple stakeholders effectively in a dynamic and fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement the vision and roadmap for the launch management system.</p><p>• Ensure adherence to data governance, privacy, and security protocols.</p><p>• Collaborate with engineers, scientists, and stakeholders to design and deliver technical solutions.</p><p>• Facilitate integrations between internal systems and third-party tools in the MarTech and AdTech domains.</p><p>• Create detailed technical requirements that prioritize system modularity and operational efficiency.</p><p>• Manage project backlogs and oversee sprint planning activities.</p><p>• Monitor and report on platform usage and adoption metrics.</p><p>• Work closely with other product managers to coordinate technical implementations and strategies.</p><p>• Drive continuous improvement in project execution and delivery processes.</p>
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a detail oriented, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
We are looking for an experienced IT Manager to oversee and enhance our company's technology operations in Stamford, Connecticut. This role requires a dynamic leader who can manage IT infrastructure, ensure cybersecurity compliance, and drive innovative solutions to meet business goals. The ideal candidate will have a strong technical background, proven leadership skills, and a commitment to optimizing IT processes.<br><br>Responsibilities:<br>• Direct daily IT operations to ensure optimal performance and reliability of systems and networks.<br>• Supervise and guide a team of IT professionals, fostering growth and accountability.<br>• Design and implement IT policies and procedures that align with organizational objectives.<br>• Lead cybersecurity initiatives, ensuring compliance with regulations and mitigating risks.<br>• Manage backup and recovery processes to maintain data integrity and business continuity.<br>• Coordinate vendor relationships, including contract management and service-level agreements.<br>• Plan and execute IT projects such as system upgrades, technology migrations, and implementations.<br>• Monitor IT performance metrics and report key findings to stakeholders.<br>• Ensure the company’s IT infrastructure remains scalable, secure, and efficient.<br>• Advocate for innovative technologies to enhance business processes and outcomes.
<p>We are looking for a Senior Director of Data Operations to lead data management initiatives and drive strategic solutions for complex data environments in the pharmaceutical industry. Based in Florham Park, New Jersey, this role requires an experienced and detail-oriented individual to oversee data strategy, reporting accuracy, and process improvements to ensure optimal results. The ideal candidate will excel at managing cross-functional teams and ensuring data solutions align with client and organizational objectives.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee the design, development, and validation of data reporting processes to ensure accuracy and reliability.</p><p>• Develop and implement methods to evaluate data for completeness, accuracy, and scope, while providing insights into discrepancies.</p><p>• Lead the deployment of data solutions for new programs and recommend improvements to data processing workflows.</p><p>• Investigate and resolve data anomalies, implementing solutions to prevent recurring issues.</p><p>• Ensure timely delivery of data reports that meet program requirements by enhancing processes to improve accuracy.</p><p>• Participate in regular meetings and business reviews to represent the Data Operations function and contribute to program success.</p><p>• Support account managers in onboarding and implementing new data programs, collaborating with internal teams to enhance client satisfaction.</p><p>• Recruit, train, and manage staff, fostering a culture of continuous improvement, accountability, and high performance.</p><p>• Evaluate and refine business processes to enhance efficiency, quality, and output.</p><p>• Lead data onboarding sessions with pharmacy network members, ensuring compliance with healthcare regulations and alignment with organizational goals.</p>
We are looking for an experienced individual to lead our Data Management and Client Reporting initiatives. This role requires a strategic thinker with a deep understanding of investment operations and expertise in Addepar. The successful candidate will oversee the integrity and evolution of reporting systems, manage a team member, and align data strategies with organizational objectives.<br><br>Responsibilities:<br>• Develop and implement firm-wide strategies for the Addepar platform to optimize data architecture, reporting capabilities, and system performance.<br>• Establish and maintain data governance standards to ensure accuracy, consistency, and compliance across client portfolios.<br>• Design and deliver tailored client reporting solutions in collaboration with advisory teams, ensuring alignment with regulatory and firm standards.<br>• Manage and mentor the Client Reporting Analyst, fostering growth and a culture of continuous improvement.<br>• Oversee the onboarding process for new clients and entities, ensuring seamless integration into Addepar and related systems.<br>• Collaborate with cross-functional teams, including Investment Operations, Technology, Compliance, and Advisors, to support firm-wide objectives.<br>• Identify opportunities to improve reporting processes, enhance efficiency, and drive innovation.<br>• Serve as the primary escalation point for all Addepar-related initiatives and provide expertise to resolve complex issues.
