<p>We are looking for a detail-oriented Administrative Assistant to join a non-profit organization in Palatine, Illinois. This contract position involves supporting faculty development initiatives, managing office operations, and ensuring seamless coordination of events and administrative tasks. The ideal candidate will demonstrate strong organizational skills, exceptional attention to detail, and the ability to maintain confidentiality.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate logistical arrangements for faculty development programs and events, including reserving spaces, organizing technology setups, and managing catering needs.</p><p>• Maintain and update forms and documents, uploading them to organizational platforms as required.</p><p>• Oversee daily operations of the office, streamlining workflows and optimizing office management.</p><p>• Assist the Dean for Teaching and Learning by scheduling and updating appointments, managing calendars, and preparing meeting agendas and follow-ups.</p><p>• Respond to routine inquiries providing information to faculty, staff, and workers.</p><p>• Arrange travel, conference registrations, and process related reimbursements.</p><p>• Monitor office inventory, placing supply orders as needed.</p><p>• Develop and maintain cloud-based filing systems, utilizing tools such as Microsoft Teams, SharePoint, and OneNote.</p><p>• Assemble budget data, track financial records, and assist in the preparation and reconciliation of the internal budget.</p>
<p><strong>Key Responsibilities</strong></p><ul><li><strong>Scheduling & Planning</strong></li><li>Build and maintain a rolling <strong>4–6 week die shop schedule</strong> covering all mill work and outsourced tooling.</li><li>Ensure every job is tied to either a <strong>mill completion date</strong> or an <strong>outsourcing plan with vendor and return date</strong>.</li><li>Track lead times and capacity constraints; flag overloads and recommend outsourcing early.</li><li>Update and publish the schedule weekly (Monday build, Wednesday commitment).</li><li><strong>Coordination & Communication</strong></li><li>Coordinate with production, engineering, and vendors to align tooling availability with production needs.</li><li>Communicate changes clearly to the supervisor and management.</li><li>Work with outside vendors (e.g. H& H) to confirm send-out dates, programs, and weekly capacity.</li><li><strong>Data & Reporting</strong></li><li>Maintain accurate, current data in <strong>Quickbase</strong> and related scheduling sheets.</li><li>Record send-outs, vendor assignments, and expected return dates.</li><li>Provide weekly reports showing die readiness, load vs. capacity, and buffer status.</li><li><strong>Process Discipline</strong></li><li>Enforce the rule: no job is promised unless it is on the schedule or on the outsource plan.</li><li>Drive consistency across all die shop scheduling practices.</li><li>Eliminate duplicate entry by moving die reviews and records directly into Quickbase.</li></ul><p><strong>Skills and Competencies</strong></p><ul><li>Strong organizational and scheduling skills.</li><li>Computer proficiency required; Quickbase or ERP/CMMS system experience preferred.</li><li>Intermediate to advanced level of knowledge in Microsoft Office</li><li>Ability to interpret tooling requirements, job orders, and prints.</li><li>Clear communication skills across shop floor, management, and vendors.</li><li>Problem-solving mindset to anticipate conflicts and prevent production delays.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li></ul><p><strong>Experience</strong></p><ul><li>Experience in manufacturing scheduling, planning, or tooling coordination.</li><li>Background in die shop, machining, or tooling inventory management a plus.</li><li>Vendor coordination or purchasing experience helpful.</li></ul><p><strong>Work Environment</strong></p><ul><li>Primarily computer-facing office role within the die shop environment.</li><li>Regular interaction with shop floor staff and vendors.</li><li>Fast-paced environment requiring accuracy and consistency.</li></ul><p>Benefits</p><ul><li>Offer Competitive Benefits; medical, dental and vision. </li></ul>
<p>We are looking for a dedicated <strong>Spanish Bilingual Customer Service Representative</strong> to join a non-profit organization on a contract basis in Chicago, Illinois. In this role, you will provide exceptional support to members by handling inquiries, offering guidance, and ensuring accurate data entry. This is a great opportunity to bring your call center expertise to a mission-driven team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.</p><p>• Accurately document call details and update relevant information in the system.</p><p>• Provide clear explanations of policies and procedures to members, ensuring they understand next steps.</p><p>• Offer guidance on best practices and assist members with necessary documentation.</p><p>• Utilize SharePoint, member databases, and Microsoft Office Suite to manage and organize information.</p><p>• Maintain a high level of professionalism and attention to detail during all interactions.</p><p>• Collaborate with team members to ensure seamless service delivery.</p><p>• Uphold confidentiality and adhere to organizational guidelines.</p><p>• Assist with additional tasks as needed to support the department's goals.</p>
