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9 results for Medical Customer Service Rep in Windham, NH

Customer Service Rep

Worcester, MA
onsite
Permanent / Full Time
52000 - 56000 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-04-13T00:00:00Z

Customer Service Representative

Milford, MA
remote
Temporary / Contract
18 - 20 USD / Hourly
Responsibilities include:- Customer service- Email correspondence- Processing orders- Order entry (high volume)- Collaborating with sales team and customers- Ensuring timely delivery of orders- ERP experience is a MUST!- Ability to work in a fast paced environment Start Date: Asap!Duration: 1 yearHours: 8:30am-5pm | M-FWork type: RemotePay Rate: $18-$20 (based on experience)
2026-04-24T00:00:00Z

Medical Collections Specialist

Shrewsbury, MA
onsite
Permanent / Full Time
52000 - 61000 USD / Yearly
We are looking for a Medical Collections Specialist to support revenue cycle performance by managing insurance follow-up and resolving outstanding account issues. This position plays an important role in reducing aged receivables, addressing claim obstacles, and helping maintain accurate reimbursement activity. Based in Shrewsbury, Massachusetts, the role is well suited for someone who is detail-oriented, organized, and comfortable working across billing platforms and payer resources. Responsibilities:• Monitor unpaid insurance claims and take timely action to advance accounts toward resolution and payment.• Manage billing and follow-up activities for assigned payer accounts, ensuring all claims are worked accurately and consistently.• Investigate billing variances and payment discrepancies, then complete the necessary corrections to support proper reimbursement.• Identify rejected claims quickly, determine the cause, and complete corrective steps to prevent delays in claim submission or reprocessing.• Use clearinghouse tools to review claim activity and track submission issues, with familiarity in Waystar considered highly beneficial.• Navigate payer web portals to verify claim status, review remittance details, and complete required follow-up actions.• Participate in recurring accounts receivable review meetings and provide updates on account progress, trends, and barriers to payment.• Maintain clear and accurate documentation within billing or medical record systems to support account history and collection efforts. **Immediate needs here! Please reach out ASAP to me directly, Eric Lebow 508-205-2127**
2026-04-20T00:00:00Z

Medical Cash Applications Specialist

Shrewsbury, MA
onsite
Permanent / Full Time
55000 - 63000 USD / Yearly
We are looking for a detail-oriented Medical Cash Applications Specialist to support payment posting and account reconciliation activities in Shrewsbury, Massachusetts. This position plays an important role in maintaining accurate financial records, resolving payment variances, and partnering with billing teams to keep revenue cycle operations running smoothly. The ideal candidate brings healthcare accounts receivable experience, strong analytical skills, and a solid understanding of payer documentation and reimbursement practices. Responsibilities:• Record insurance, patient, and third-party payments, denials, and adjustments in the billing platform with a high level of accuracy.• Compare posted transactions against remittance documents, EOBs, ERAs, and related records to confirm that payment activity is complete and correct.• Review reimbursement differences, trace the source of posting issues, and take action to correct errors or escalate unresolved items when needed.• Enter contractual allowances and approved write-offs according to payer agreements and established reimbursement schedules.• Investigate unidentified receipts, rejected transactions, missing payments, and other cash application exceptions by coordinating with payers, internal teams, and leadership.• Support compliance by following healthcare billing standards, payer rules, and applicable regulatory requirements tied to payment posting activities.• Perform routine audits of cash application work to protect data integrity and ensure account balances reflect accurate financial activity.• Prepare summary reporting on posting accuracy, reconciliation results, and cash activity for management review.• Work closely with billing staff to address claim or account issues that affect payment application and overall accounts receivable performance.• Recommend workflow enhancements that improve efficiency, strengthen accuracy, and support timely completion of daily posting responsibilities. For immediate consideration please reach out ASAP Eric Lebow 508-205-2127
2026-04-20T00:00:00Z

Client Services Specialist

Boston, MA
onsite
Temporary / Contract
30 - 32 USD / Hourly
This position supports the Investment Consulting Services team with a blend of operational and administrative responsibilities. The role acts as a liaison with investment managers, vendors, custodians, and clients, handling client paperwork (brokerage accounts, agreements, trade authorizations), tracking and logging financial transactions, and coordinating compliance for client documentation. Additional duties include preparing tax packages, supporting client meetings, organizing financial documents, and facilitating communications between clients and staff. Key Qualifications & Experience to Target: Associate’s Degree or higher (Bachelor’s preferred but not required). Minimum 2 years of administrative support experience in a detail oriented services environment; prior experience in wealth management, investment, or tax/accounting firms is strongly preferred. Strong client service orientation, professionalism, and teamwork mindset. High attention to detail, process-orientation, and ability to manage transactional accuracy/compliance. Proven ability to manage multiple deadlines independently and proactively. Superior communication skills (both verbal and written) for working with internal and external stakeholders of varying seniority. Advanced proficiency in Microsoft Excel and PowerPoint. Solid experience with Teams, Word, and Outlook. Demonstrated experience tracking transactions, preparing or filing sensitive client documentation, and organizing meetings/materials. Comfort working in a fast-paced, high-accountability environment.
2026-04-24T00:00:00Z

Medical Records Clerk PRN

Worcester, MA
onsite
Temporary / Contract
19.5 - 20 USD / Hourly
We are looking for a detail-oriented PRN Medical Records Clerk to join our team in Worcester, MA. In this long-term contract position, you will play a pivotal role in maintaining and managing patient records, ensuring accuracy, confidentiality, and compliance with healthcare regulations. This opportunity is ideal for professionals who excel in document management and are experienced with electronic medical record systems. Compensated: $20 per hour plus $.725 mileage. PRN role, seeking an individual that is looking for part time or permanent work. Must be able to travel up to 60 miles and have a valid driver's license. Responsibilities: • Accurately organize and maintain patient medical records, both physical and electronic, in compliance with healthcare regulations. • Ensure the confidentiality and security of medical records, adhering to HIPAA guidelines. • Retrieve, review, and update patient information using electronic medical record systems such as Allscripts and Cerner. • Collaborate with healthcare staff to provide timely access to accurate patient records. • Monitor and resolve discrepancies in medical documentation to ensure data integrity. • Assist in the transition and integration of medical records into electronic systems, as needed. • Respond promptly to requests for patient information from authorized personnel. • Conduct routine audits of records to maintain accuracy and compliance. • Stay updated on changes in medical record-keeping practices and technologies. • Provide support in training staff on the use of electronic medical record systems
2026-04-24T00:00:00Z

Patient Access Specialist

Nashua, NH
onsite
Temporary to Hire
17.25 - 20.25 USD / Hourly
3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry. Responsibilities: • Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.• Adhere to organizational policies while delivering exceptional customer service with compassion.• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.
2026-04-24T00:00:00Z

Patient Registration

Boston, MA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a detail-oriented and customer-focused individual to join our team as a Patient Registration Specialist on a contract basis. In this role, you will play a key part in ensuring seamless patient intake processes and supporting efficient healthcare operations. This position is based in Boston, Massachusetts, and offers the opportunity to contribute to a dynamic healthcare environment. Responsibilities: • Process new patient intakes and inpatient admissions accurately and efficiently. • Coordinate with outpatient clinics and care managers to place orders and facilitate same-day scheduling. • Collaborate with referring providers to ensure a smooth transition from referral to appointment scheduling. • Assist uninsured patients by providing financial counseling support and guidance. • Perform general office tasks such as scanning, filing, faxing, and other administrative duties as needed. • Maintain accurate records and uphold confidentiality in all patient-related processes. • Utilize medical software and Microsoft Office tools to manage data and support operational needs. • Ensure a high level of customer service while interacting with patients and healthcare professionals.
2026-04-17T00:00:00Z

Patient Access Specialist - 3rd Shift

Nashua, NH
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift PositionHours 11:00am-7:00pm - Multiple Openings We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes. Responsibilities:• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.• Provide patient education materials and ensure all required documentation is completed promptly and correctly.
2026-04-24T00:00:00Z