<p>Robert Half's client is looking for a detail-oriented Customer Service Representative in the healthcare space!</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>-Phone/Email correspondence</p><p>-Customer service</p><p>-Administrative support</p><p>-Review paperwork</p><p>-Handle medical records</p><p>-Follow HIPAA guidelines</p><p>-Ability to make decisions</p><p>-Proficient in MS Office </p><p><br></p><p>Start Date: September 1st</p><p>Hours: 8:30am-5pm (M-F)</p><p>Duration: ~4-6 months</p><p>Work type: Remote</p><p><br></p><p>If interested, please apply now!</p>
<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to for an opportunity in <strong>Manchester, NH</strong>. As a Customer Service Representative, you will play a crucial role in delivering exceptional support to clients by responding to inquiries, resolving issues, and ensuring customer satisfaction. If you thrive in a fast-paced environment and have excellent communication and problem-solving skills, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Handle inbound and outbound customer interactions, including phone calls, emails, and chats, with professionalism and accuracy.</li><li>Address customer questions, concerns, and complaints in a timely and effective manner.</li><li>Process orders, track shipments, and assist with returns or exchanges.</li><li>Keep detailed and accurate records of customer interactions in the CRM system.</li><li>Collaborate with other departments to resolve complex customer issues and improve service delivery.</li><li>Strive to exceed customer expectations by identifying opportunities to provide additional support or upsell services.</li><li>Stay informed about company products, services, policies, and procedures to better assist customers.</li><li>Contribute to a positive team environment and support the overall goals of the company.</li></ul><p><br></p>
<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to for an opportunity in <strong>Nashua, NH</strong>. As a Customer Service Representative, you will play a crucial role in delivering exceptional support to clients by responding to inquiries, resolving issues, and ensuring customer satisfaction. If you thrive in a fast-paced environment and have excellent communication and problem-solving skills, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Handle inbound and outbound customer interactions, including phone calls, emails, and chats, with professionalism and accuracy.</li><li>Address customer questions, concerns, and complaints in a timely and effective manner.</li><li>Process orders, track shipments, and assist with returns or exchanges.</li><li>Keep detailed and accurate records of customer interactions in the CRM system.</li><li>Collaborate with other departments to resolve complex customer issues and improve service delivery.</li><li>Strive to exceed customer expectations by identifying opportunities to provide additional support or upsell services.</li><li>Stay informed about company products, services, policies, and procedures to better assist customers.</li><li>Contribute to a positive team environment and support the overall goals of the company.</li></ul><p><br></p>
<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to for an opportunity in <strong>Portsmouth, NH</strong>. As a Customer Service Representative, you will play a crucial role in delivering exceptional support to clients by responding to inquiries, resolving issues, and ensuring customer satisfaction. If you thrive in a fast-paced environment and have excellent communication and problem-solving skills, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Handle inbound and outbound customer interactions, including phone calls, emails, and chats, with professionalism and accuracy.</li><li>Address customer questions, concerns, and complaints in a timely and effective manner.</li><li>Process orders, track shipments, and assist with returns or exchanges.</li><li>Keep detailed and accurate records of customer interactions in the CRM system.</li><li>Collaborate with other departments to resolve complex customer issues and improve service delivery.</li><li>Strive to exceed customer expectations by identifying opportunities to provide additional support or upsell services.</li><li>Stay informed about company products, services, policies, and procedures to better assist customers.</li><li>Contribute to a positive team environment and support the overall goals of the company.</li></ul><p><br></p>
<p>Robert Half's Client in Westborough MA is looking for a detail-oriented and driven Customer Service Representative to support their operations team!</p><p><br></p><p>Responsibilities:</p><p>- Customer service</p><p>- Phone/Email correspondence</p><p>- Shipping/Receiving</p><p>- Data entry </p><p>- Perform routine maintenance on equipment </p><p>- Strong technical skills</p><p><br></p><p>Start Date: Asap!</p><p>End Date: ~ 6months (likely to extend)</p><p>Work Type: On-site</p><p>Hours: M-F | 8am-4pm or 9am-5pm</p><p><br></p><p>*If interested, APPLY now!</p>
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Woburn, Massachusetts. In this Contract-to-permanent role, you will play a key part in ensuring a seamless experience for our customers by managing order processing, addressing inquiries, and coordinating with internal and external stakeholders. This is an excellent opportunity to contribute to a global organization while developing your skills in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Process customer quotations, purchase orders, and confirmations with accuracy and efficiency using relevant tools and systems.<br>• Coordinate with logistics, production planning, and sales teams to ensure timely delivery of products.<br>• Communicate effectively with customers regarding lead times, shipping terms, tariffs, and product availability.<br>• Provide support to outside sales teams and channel partners by updating pricing, sharing documentation, and tracking order status.<br>• Address and resolve customer complaints or service issues, escalating concerns when necessary.<br>• Maintain and update customer records and transaction histories accurately in the system.<br>• Collaborate on process improvement initiatives to enhance the overall customer experience.<br>• Work cross-functionally with international teams to meet customer needs and expectations.<br>• Ensure compliance with company policies and industry standards in all customer interactions.
<p>We are looking for a dedicated Customer Experience Specialist to join our team in Methuen, MA. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, coordinating services, and providing efficient solutions. If you are passionate about delivering exceptional service and thrive in a dynamic environment, we encourage you to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Open and manage customer cases, ensuring timely routing to appropriate departments.</p><p>Dispatching calls to field technicians</p><p>Process customer payments and assist with scheduling service appointments to meet their needs.</p><p>Provide answers to frequently asked questions and guide customers through available solutions.</p><p>Coordinate training, transport, and contract execution to ensure orders are ready.</p><p>Collaborate with customers' insurance providers to verify adequate coverage for services.</p><p>Document intake details, update work orders, and provide accurate service estimates.</p><p>Identify opportunities to drive revenue and collaborate closely with other departments to execute tasks.</p>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p><br></p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p><br></p><p><br></p>
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Windham, New Hampshire. This role requires excellent communication and organizational skills to manage front desk operations and provide exceptional service to visitors and callers. If you are detail-oriented and thrive in a dynamic environment, we encourage you to apply.<br><br>Responsibilities:<br>• Greet and welcome visitors, ensuring they feel valued and directed to the appropriate department.<br>• Operate and manage a multi-line phone system to handle inbound calls efficiently.<br>• Answer and transfer calls across a switchboard with multiple lines, maintaining clear communication.<br>• Handle inquiries from clients and staff in a timely and organized manner.<br>• Maintain the reception area, ensuring it is tidy and presentable at all times.<br>• Provide administrative support to other departments as needed.<br>• Schedule appointments and assist with calendar management when required.<br>• Monitor and distribute incoming mail and packages.<br>• Ensure security protocols are followed for visitor access and identification.
We are looking for a detail-oriented and personable Receptionist to join our team in Boston, Massachusetts. This role is ideal for someone who thrives in a dynamic environment and enjoys being the first point of contact for clients and guests. As a vital member of the team, you will play a key role in ensuring smooth office operations and delivering exceptional customer service.<br><br>Responsibilities:<br>• Greet visitors warmly and ensure they are directed to the appropriate person or department.<br>• Operate and manage a multi-line phone system, including transferring calls and taking messages as needed.<br>• Assist with client communications, ensuring timely and detail-oriented responses to inquiries.<br>• Maintain the reception area to ensure it is welcoming and organized.<br>• Schedule and coordinate meetings, including setting up videoconferencing tools such as Zoom.<br>• Provide administrative support, including drafting correspondence and managing basic office tasks.<br>• Foster positive interpersonal relationships with clients, team members, and visitors.<br>• Monitor incoming mail and packages, ensuring proper distribution.<br>• Handle competing priorities in a fast-paced environment with efficiency and professionalism.<br>• Collaborate with the team to support overall office operations.
We are looking for an Office Services Associate to join our team on a Contract basis in Boston, Massachusetts. This role involves handling various office services tasks, including mail sorting, package delivery, and pantry restocking, while maintaining a high level of professionalism and organization. The ideal candidate will be self-sufficient, detail-oriented, and capable of working independently in a corporate environment.<br><br>Responsibilities:<br>• Sort and distribute incoming mail and packages efficiently.<br>• Restock and maintain office pantry supplies to ensure availability.<br>• Assist with room setups and furniture arrangements, including moving tables and chairs.<br>• Log packages accurately using tracking systems, such as Pitney Bowes machines.<br>• Handle sensitive and confidential documents securely.<br>• Communicate effectively with managers, clients, and drivers to address job-related issues or deadlines.<br>• Perform general office cleaning and maintenance tasks as needed.<br>• Take initiative to ask questions and clarify tasks to ensure accuracy in completing assignments.<br>• Provide support for additional projects as assigned by the manager.<br>• Manage tasks independently while adhering to company policies and standards.
We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
We are looking for a bilingual Customer Associate who is fluent in both Spanish and English to join our team in West Newton, Massachusetts. In this role, you will focus on delivering top-notch customer service while managing various client interactions and administrative tasks. This position is ideal for someone who is meticulous, organized, and passionate about providing exceptional support.<br><br>Responsibilities:<br>• Serve as the primary point of contact for customers, addressing inquiries and resolving concerns efficiently.<br>• Provide outstanding customer service by maintaining a thoughtful and friendly demeanor in all interactions.<br>• Utilize your bilingual skills to communicate effectively with both English- and Spanish-speaking clients.<br>• Manage and organize client information accurately, ensuring all records are up-to-date.<br>• Collaborate with team members to improve service delivery and enhance customer satisfaction.<br>• Create and maintain reports using Microsoft Word and Excel to track client interactions and outcomes.<br>• Identify and escalate complex issues to ensure timely resolution and client satisfaction.<br>• Contribute to the development of processes that enhance the overall customer experience.<br>• Stay informed about company policies and procedures to provide accurate information to clients.
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
We are partnering with a well-established distribution company in the MetroWest area that is looking to add a skilled and proactive Sales Support detail oriented to their team. This position is ideal for someone with experience supporting distributor networks and sales teams in a fast-paced, customer-focused environment. In this role, you will provide critical support to the sales organization by assisting with a wide range of activities that directly impact sales effectiveness and customer satisfaction. Responsibilities include coordinating and preparing materials for sales presentations and internal/external meetings, compiling sales reports and analytics, assisting with pricing and product information requests, and managing key project timelines in partnership with sales reps and leadership. You will also serve as a point of contact for vendors, customers, and internal stakeholders, ensuring timely follow-up, accurate communication, and excellent service. This role requires a high level of organization, attention to detail, and the ability to juggle multiple priorities and deadlines. For immediate consideration, please contact Dan Duggan at (508) 205-2126.
<p>Ready to trade your home office for a real one (with actual coffee and human interaction)? We're looking for a talented Dynamics 365 CRM Developer to join our team in beautiful New Hampshire. If you speak fluent C#, dream in SQL, and think Power Platform is actually kind of fun—we want to meet you.</p><p>What you’ll do:</p><ul><li>Customize and optimize Dynamics 365 CRM</li><li>Build slick web apps and integrations using .NET and Azure</li><li>Collaborate with smart people who love solving problems</li><li>Keep things secure, scalable, and running smoothly</li></ul><p>What you bring:</p><ul><li>Microsoft Dynamics 365 CRM experience</li><li>Solid skills in C#, .NET, SQL, and Power Platform</li><li>A knack for APIs and a love for clean code</li><li>Bonus points for experience in finance, insurance, or healthcare</li></ul><p>Perks include: a great team, meaningful work, and the chance to actually leave your house for a job that doesn’t involve sweatpants.</p>
We are looking for a personable and customer-focused Front Desk Receptionist to join our team in Brighton, Massachusetts. This is a contract position requiring an individual with excellent communication skills and the ability to provide outstanding service to both customers and internal teams. If you thrive in a fast-paced environment and enjoy creating positive experiences for others, we encourage you to apply.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival to ensure they feel welcome and valued.<br>• Answer inbound calls and service inquiries with efficiency and attention to detail.<br>• Manage a busy switchboard, ensuring seamless communication between customers and internal teams.<br>• Provide assistance to customers, ensuring their experience is smooth and satisfactory.<br>• Stay current on required training to maintain high standards of service.<br>• Coordinate administrative tasks and support operational needs as required.<br>• Communicate effectively in writing and verbally to address customer and team inquiries.<br>• Utilize Microsoft Office Suite to complete documentation and organizational tasks efficiently.<br>• Maintain a clean and organized front desk area to create a neat and detail-oriented appearance.
We are offering a short term contract employment opportunity for a Receptionist in Rowley, Massachusetts, 01969, United States. As a Receptionist, you will play a crucial role in maintaining the smooth operations of our office by managing customer interactions, handling administrative tasks, and ensuring effective communication within the team.<br><br>Responsibilities: <br>• Serve as the first point of contact, managing incoming calls and logging customer queries and complaints.<br>• Contribute to the team's efficiency by undertaking light administrative tasks, including filing and mail management.<br>• Actively participate in maintaining an organized work environment by logging orders and other pertinent information into our internal systems.<br>• Schedule appointments and manage correspondence via email to ensure effective communication with customers and team members.<br>• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage data and maintain accurate records.<br>• Leverage your interpersonal skills to provide excellent customer service.<br>• Utilize your skills in answering multi-line phone systems to manage communication effectively.<br>• Ensure the accuracy of data entry to maintain up-to-date and reliable customer records.<br>• Use your organizational skills to manage files effectively and ensure easy access to information.<br>• Assist in ordering lunch and managing other office-related tasks to contribute to a positive and productive work environment.
Robert Half's client in Framingham is looking for a receptionist at the front desk for a month long engagement.<br><br>Responsibilities include: <br> - Answering/directing phone calls<br> - Managing front entrance<br> - Sorting mail<br> - Document support <br> - Other administrative tasks <br><br>Start Date: asap<br>Duration: ~ 1 month (may extend)<br>Hours: 8:30-5 Monday- Friday<br>If interested APPLY NOW!
<p>We are looking for an experienced Senior Finance professional to lead a comprehensive implementation program. This long-term contract position can be fully remote and offers an exciting opportunity to drive strategic financial transformation across multiple workstreams. The ideal candidate will play a pivotal role in program governance, risk management, and ensuring alignment with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning, execution, and delivery of the Finance implementation program across multiple workstreams.</p><p>• Collaborate with finance, IT, and system integration teams to establish program governance, ensuring alignment on objectives, timelines, and deliverables.</p><p>• Identify, assess, and mitigate program risks and issues, driving leadership discussions to achieve successful outcomes.</p><p>• Coordinate efforts for organizational change management, testing, data conversion, and security to support enabling workstreams.</p><p>• Regularly update the executive team and steering committee on program progress and key milestones.</p><p>• Ensure resources are effectively assigned and program plans are aligned to meet strategic goals.</p><p>• Drive financial reporting enhancements and support annual budgeting processes to align with organizational objectives.</p>
<p>Our client is a well-established investment management company is looking to add to the Finance team in their Boston office. The Finance team works alongside investment professionals, legal, tax, and operations groups to support and oversee investment activities within a diversified portfolio. Responsibilities include ensuring accurate accounting, reporting, and performance analysis, along with conducting financial analysis and market research to evaluate investment opportunities and trends. </p><p><br></p><p>The role involves primary oversight of real assets fund investments, including real estate, private credit, and private equity, while also contributing to broader initiatives across asset classes. Collaborating closely with internal functions and external partners, the position ensures compliance with regulations and supports the lifecycle of portfolio investments. </p>
We are looking for a dedicated Receptionist to join our team on a contract basis in Boston, Massachusetts. As the first point of contact for clients and visitors, you will play a vital role in creating a welcoming and detail-oriented atmosphere while ensuring smooth day-to-day operations. This position requires strong communication skills, attention to detail, and proficiency in administrative tasks.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring a positive and detail-oriented experience.<br>• Manage incoming and outgoing calls using a multi-line phone system.<br>• Maintain and organize files, both physical and digital, for easy accessibility.<br>• Schedule appointments and coordinate meeting arrangements efficiently.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Perform accurate data entry tasks to support administrative operations.<br>• Utilize Microsoft Word, Excel, and Outlook for various office tasks.<br>• Provide excellent customer service by addressing client needs and concerns.<br>• Collaborate with team members to ensure seamless office functionality.
We are looking for a dedicated Collections Specialist to join our team in Nashua, New Hampshire. This Contract-to-permanent position offers an opportunity to contribute to a fast-paced, growing organization by managing collections and payment posting processes. The ideal candidate will have a strong background in handling high-volume cash applications and maintaining accurate financial records.<br><br>Responsibilities:<br>• Manage incoming and outgoing collections calls to ensure prompt payment resolutions.<br>• Accurately apply cash to customer accounts and process high-volume cash receipts.<br>• Handle wire transfers, checks, and credit card payments with precision and efficiency.<br>• Monitor and track daily deposits, ensuring all transactions are properly recorded.<br>• Retrieve remittance data and address vendor inquiries in a timely manner.<br>• Maintain and update customer files to ensure complete and accurate data integrity.<br>• Contact customers regarding past-due amounts and document all communications in the system.<br>• Record customer payments accurately in financial reports and reconcile discrepancies as needed.
We are looking for a meticulous and friendly Receptionist to join our team in Newton, Massachusetts. As the first point of contact for visitors and callers, you will play a key role in creating a welcoming environment and ensuring smooth communication within the organization. This is a Contract position ideal for someone with excellent organizational and communication skills.<br><br>Responsibilities:<br>• Greet visitors warmly and direct them to the appropriate personnel or department.<br>• Manage a multi-line phone system, answering and transferring calls efficiently.<br>• Handle inbound calls, providing accurate information or redirecting inquiries as needed.<br>• Maintain a well-organized reception area, ensuring it is tidy and presentable.<br>• Assist with basic administrative tasks, such as scheduling appointments and managing correspondence.<br>• Provide support for the switchboard, ensuring seamless operation of phone lines.<br>• Collaborate with team members to address any reception or communication challenges.<br>• Uphold a meticulous demeanor while interacting with clients, staff, and guests.<br>• Monitor and distribute incoming mail or packages to appropriate recipients.<br>• Maintain records of visitor logs and other reception-related documentation.
<p>We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Process correspondence, generate form letters, and prepare labels to support collections efforts.</p><p>• Review and evaluate accounts to determine the appropriate actions based on account type, balance, credit history, or collateral.</p><p>• Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed.</p><p>• Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail.</p><p>• Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication.</p><p>• Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions.</p><p>• Record and document all interactions with customers, including processing mail payments and receipts.</p><p>• Prepare necessary documentation for collection agencies and attorneys, including posting associated payments.</p>
