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3 results for Sales Support in Wilson, NC

Sr. Accountant

Battelboro, NC
onsite
Permanent
70000.00 - 85000.00 USD / Yearly
Key Responsibilities: • Reconcile general ledger accounts and prepare supporting schedules. • Post adjusting journal entries and conduct variance analysis. • Prepare monthly financial statements and KPI/dashboard reporting packages. • Partner with leadership on ad hoc analysis, trend evaluation, financial forecasting, and modeling. • Oversee and analyze inventory, coordinating physical inventory and cycle counts. • Streamline and enhance processes to drive productivity improvements. • Assist in the implementation of the new Epicor ERP system. • Manage full-cycle Accounts Payable (AP) and Accounts Receivable (AR). • Update and track job order statuses, including billings and payments. • Prepare and file monthly sales tax and property tax returns. • Refine and manage calculations for the sales commission program. • Support additional duties and finance-related projects as required. Qualifications: • Bachelor’s degree in Accounting, Finance, or a related field. • Demonstrated experience as a Senior Accountant or Financial Analyst, preferably in a manufacturing or inventory-focused environment. • Hands-on approach: proactive with the ability to solve problems independently. • Strong communication skills with the ability to train others and collaborate effectively. • Experience with process improvement initiatives. • ERP system experience preferred (Epicor is a plus but not required).
2026-03-20T20:28:43Z

Customer Service Representative

Durham, NC
onsite
Temporary
20.90 - 24.20 USD / Hourly
We are looking for a skilled Customer Service Representative to join our team in Durham, North Carolina. This contract position offers an opportunity to handle high-volume inbound calls and provide exceptional support to customers. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply. Responsibilities: • Respond promptly and professionally to a high volume of inbound calls, addressing customer inquiries and concerns. • Accurately record and manage customer information through data entry systems. • Handle email correspondence with clarity and efficiency to resolve customer issues. • Schedule appointments and manage calendars as required. • Process orders and ensure accurate order entry into company systems. • Collaborate with team members to ensure seamless customer service delivery. • Utilize Microsoft Excel and Word to maintain and organize customer records. • Provide support for both inbound and outbound call activities as needed. • Uphold a positive and empathetic approach to customer interactions. • Follow company guidelines and procedures to ensure consistent service quality.
2026-03-31T15:34:08Z

Member Services Representative

Durham, NC
onsite
Temporary
17.00 - 18.00 USD / Hourly
We are looking for a motivated and detail-oriented Member Services Representative to join our team in Durham, North Carolina. In this long-term contract role, you will play a key part in delivering top-notch customer service in a fast-paced call center environment. This position is ideal for someone who thrives on assisting others and enjoys working with technology to resolve customer inquiries efficiently. Responsibilities: • Handle a high volume of inbound calls, providing prompt and courteous assistance to members. • Address and resolve customer inquiries, ensuring satisfaction and timely follow-up. • Accurately process transactions, including payments and account updates, while adhering to cash handling procedures. • Utilize computer systems to input data, track customer interactions, and manage account information. • Maintain a thorough understanding of company policies and services to provide accurate information to members. • Collaborate with team members to ensure seamless service delivery and support. • Identify and escalate complex issues to the appropriate department for resolution. • Meet or exceed performance metrics, including call handling time and customer satisfaction ratings. • Stay updated on new products, services, and system changes to better assist customers.
2026-04-10T19:28:45Z