<p>We are looking for a Network and Systems Administrator to support daily technical operations and lead targeted infrastructure projects for a real estate property and facilities management organization in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable network performance, assisting employees with hands-on and remote technical support, and strengthening the stability and security of core systems. The role combines end-user support, network administration, device lifecycle management, and process improvement in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide both on-site and remote technical assistance by diagnosing user issues, resolving hardware and software problems, and guiding employees through effective solutions.</p><p>• Manage and prioritize help desk activity by tracking requests, responding within established timeframes, and maintaining clear documentation of fixes and internal support procedures.</p><p>• Oversee day-to-day upkeep of office technology, including workstation updates, printer supply replacement, equipment repairs, and coordination with outside vendors when specialized support is required.</p><p>• Administer backup, voice, and connectivity systems by monitoring performance, adjusting user access, updating call routing features, and generating reports as needed.</p><p>• Support employee onboarding and offboarding by preparing devices, provisioning or removing access, maintaining system images, and ensuring technology assets are properly assigned or recovered.</p><p>• Maintain network infrastructure through router configuration, server permission management, structured cabling, equipment relocation, and setup or teardown of remote or satellite office environments.</p><p>• Monitor company devices and telecom usage to identify cost-saving opportunities, manage line changes, and keep inventory and equipment records accurate and current.</p><p>• Promote a secure computing environment by identifying vulnerabilities, recommending improvements to processes and systems, and educating staff on phishing awareness and other cyber risks.</p>
We are looking for a skilled Systems Engineer to oversee cloud and datacenter operations, ensuring smooth functionality and compliance with organizational standards. This role requires a blend of technical expertise and leadership, managing a team of engineers and administrators while maintaining hands-on involvement. This is a long-term contract position based in King of Prussia, Pennsylvania.<br><br>Responsibilities:<br>• Direct daily operations of cloud engineering, systems administration, and organizational resources to ensure efficient task completion.<br>• Lead the incident management process, including triaging, assigning, tracking, and resolving high-priority incidents.<br>• Oversee compliance measures across cloud and infrastructure services to meet organizational standards.<br>• Manage the delivery of project tasks assigned through ServiceNow, ensuring alignment with architectural requirements.<br>• Review and verify the quality of engineering work, addressing technical issues as needed.<br>• Maintain operational tasks such as patching, monitoring, and deployments while balancing team capacity.<br>• Provide technical support and triage for infrastructure issues without unnecessary escalation.<br>• Facilitate daily standups, weekly status updates, and allocate team capacity effectively to meet operational goals.
We are looking for a ServiceNow Administrator to support and optimize the organization's ServiceNow environment in Bensalem, Pennsylvania. This position plays a central role in maintaining platform stability, improving service management capabilities, and partnering with internal teams to align system functionality with business needs. The ideal candidate brings hands-on platform administration experience, strong troubleshooting ability, and a practical understanding of IT service management processes within a financial services setting.<br><br>Responsibilities:<br>• Oversee daily administration of the ServiceNow platform across development, test, and production environments, including coordination of version upgrades and patch activities.<br>• Configure and refine key service management capabilities such as incident, change, problem, and service catalog functions to support operational needs.<br>• Administer user access by maintaining roles, groups, and permissions while ensuring appropriate security and governance controls are followed.<br>• Build and maintain platform components including automated flows, workflows, forms, fields, UI policies, business rules, and client-side scripts.<br>• Track platform health, investigate system issues, and resolve performance concerns to keep the environment reliable and efficient.<br>• Manage update sets and instance-to-instance deployments while supporting controlled migration of changes across environments.<br>• Maintain data quality through imports, exports, cleanup efforts, and ongoing oversight of platform records and structure.<br>• Develop notifications, reports, and dashboards, and assist with integrations connecting ServiceNow to other enterprise applications and monitoring tools.<br>• Produce clear technical documentation, support audit and compliance activities, and uphold platform standards and administrative best practices.
We are looking for a Jr. Network Administrator to support daily infrastructure operations and deliver dependable technical assistance across the organization in Philadelphia, Pennsylvania. This position combines hands-on systems and network administration with responsive end-user support, including service for senior leadership. The ideal candidate brings strong experience with Microsoft environments, device management, and troubleshooting, along with a careful approach to documentation and operational consistency.<br><br>Responsibilities:<br>• Oversee backup operations by monitoring job success, resolving failures, and maintaining accurate records for related projects and procedures.<br>• Support the stability of the company network by tracking performance, addressing connectivity issues, and assisting with routine maintenance across core infrastructure.<br>• Administer Microsoft technologies including Intune, Azure, Microsoft 365, and Active Directory to manage users, devices, access, and system policies.<br>• Maintain both physical and virtual Windows server environments to ensure reliable performance, availability, and ongoing system health.<br>• Manage VoIP platforms and provide technical administration to keep communication services functioning effectively.<br>• Contribute to IT planning efforts by helping define project needs, preparing documentation, and supporting implementation activities.<br>• Serve as an escalation point for help desk staff by handling more complex technical issues and driving timely resolution.<br>• Create and refine standard operating procedures for commonly supported technologies to improve consistency, knowledge sharing, and service delivery.<br>• Deliver high-touch technical support to end users, including executive-level assistance for hardware and software issues across iOS and iPadOS devices.<br>• Assist with development and integration initiatives as needed, while supporting additional infrastructure and administrative tasks assigned by the IT team.
<p><strong>LOOKER ADMINISTRATOR</strong></p><p><strong>Location: Hybrid in Philadelphia, PA OR Denver, CO</strong></p><p><strong>Duration: Through 12/31/2026</strong></p><p><br></p><p><br></p><p><strong>About the Role</strong></p><p>This role is focused on supporting a business-critical Looker BI platform within a large-scale enterprise environment. The ideal candidate will be a hands-on Looker Administrator with deep experience managing platform stability, upgrades, and production support rather than development-focused work.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><p><strong>•</strong> Provide L3/L4 production support for Looker across Dev and Prod environments</p><p>• Lead platform upgrades, releases, and patching cycles</p><p>• Troubleshoot complex performance and system issues</p><p>• Manage LookML workflows and coordinate across development and production environments</p><p>• Oversee user provisioning, access controls, and governance</p><p>• Support Looker API integrations and enable advanced analytics use cases</p><p>• Assist with cloud migration efforts to Google-hosted Looker Core</p><p>• Collaborate with data teams on Snowflake and Teradata validation efforts</p>