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2 results for Records Manager in Wilmington, DE
- Harlesyville, PA
- onsite
- Permanent / Full Time
- 120000 - 140000 USD / Yearly
- <p>We are looking for an experienced Operations Manager to lead regional performance across multiple locations. This role is responsible for creating a high-performing operational environment that supports excellent customer service, strong financial results, and consistent execution of company standards. The ideal candidate will bring a hands-on leadership style, the ability to coordinate effectively with shared support teams, and a track record of improving efficiency across service-driven operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct regional branch operations to maintain consistent service quality, operational discipline, and adherence to company expectations.</p><p>• Collaborate with internal partners across human resources, finance, safety, sales, dispatch, customer care, marketing, and warehousing to keep branch operations aligned and well supported.</p><p>• Guide service and installation leaders by providing coaching, performance oversight, and day-to-day operational direction.</p><p>• Monitor scheduling, field execution, and service delivery to ensure work is completed efficiently and customers receive a dependable experience.</p><p>• Manage operating results for the region by reviewing financial performance, tracking key metrics, and taking corrective action when needed.</p><p>• Contribute to annual planning and budgeting activities while monitoring progress against business goals throughout the year.</p><p>• Lead continuous improvement efforts that address workflow gaps, remove inefficiencies, and strengthen overall branch performance.</p><p>• Help resolve escalated customer issues and work with support teams to improve communication, coordination, and customer satisfaction outcomes.</p><p>• Promote a culture centered on accountability, safety, teamwork, and alignment with company values across all locations.</p><p>• Serve as the operational connection between branch teams and corporate functions, helping implement policies, programs, and strategic initiatives effectively.</p>
- 2026-09-29T00:00:00Z
- Philadelphia, PA
- onsite
- Permanent / Full Time
- 100000 - 120000 USD / Yearly
- We are looking for an experienced Office Manager to lead day-to-day administrative operations for a law firm in Philadelphia, Pennsylvania. This fully onsite position is ideal for someone who can keep office functions running smoothly while supporting attorneys, staff, and leadership across operational and people-related needs. The role calls for a hands-on individual with strong attention to detail who is comfortable managing facilities, coordinating vendors, assisting with human resources processes, and helping maintain effective office technology support.<br><br>Responsibilities:<br>• Direct daily office activities to ensure attorneys and staff receive consistent administrative and operational support.<br>• Lead scheduling and workforce coordination activities, including attendance oversight, timecard review, onboarding logistics, and communication of workplace policies.<br>• Supervise office support personnel, assign priorities, and maintain adequate coverage for front-office and administrative functions.<br>• Partner with leadership on employee relations matters, performance support, and training arrangements for staff development.<br>• Track office spending, help prepare budgets, review invoices for accuracy, and manage relationships with external service providers.<br>• Work with third-party technology partners to address equipment setup, system access, and general office technology needs.<br>• Provide administrative support for employee benefits processes, including enrollment assistance for medical, dental, and retirement plans.<br>• Contribute to business development efforts by coordinating marketing-related activities and helping maintain digital content such as website and social media updates.<br>• Participate in leadership meetings, document confidential discussion points, and share updates related to office operations and administrative priorities.
- 2026-09-29T00:00:00Z