<p>We are looking for an experienced Product Marketing Manager to lead the strategic development and execution of marketing initiatives for B2B banking products. This role involves driving product positioning, market segmentation, and lifecycle management to ensure successful product launches and sustained market growth. The ideal candidate will have a strong background in product management and marketing, coupled with expertise in developing strategies that resonate with target audiences. B2B banking product specific experience is required. This position is 3 days per week in the office. </p><p><br></p><p>Responsibilities:</p><p>• Develop and implement marketing strategies for B2B banking products, focusing on positioning, pricing, and segmentation.</p><p>• Manage the complete product lifecycle, from ideation to launch and ongoing market performance.</p><p>• Collaborate with cross-functional teams to design and execute new product development and implementation plans.</p><p>• Conduct market research to identify customer needs and emerging trends, ensuring products remain competitive.</p><p>• Lead the creation of compelling marketing content to support product launches and campaigns.</p><p>• Monitor and analyze product performance metrics to refine strategies and optimize results.</p><p>• Partner with sales teams to align product marketing strategies with business objectives and drive revenue growth.</p><p>• Coordinate product launch efforts, ensuring all aspects of the rollout are executed seamlessly.</p><p>• Develop and maintain strong relationships with stakeholders to ensure clear communication and alignment.</p><p>• Provide insights and recommendations to senior leadership based on market analysis and competitive positioning.</p>
<p>Robert Halfs enterprise client is looking for an experienced Marketing Product Manager to lead the strategic direction of marketing technology products. In this role, you will be responsible for defining and prioritizing product roadmaps while ensuring an exceptional user experience for marketing tools. This is a long-term contract position based in Philadelphia, Pennsylvania.</p><p><br></p><p>Responsibilities:</p><ul><li>Define and own the marketing product roadmap for a new AI solution, ensuring alignment with company goals and customer needs.</li><li>Lead the creation of a new solution by outlining critical product features, customer journey flows, and configurable options for diverse client profiles.</li><li>Collaborate with internal marketing stakeholders and external vendors to co-develop a seamless onboarding experience leveraging AI to reduce customer setup effort.</li><li>Transition into supporting engineering alignment by contributing to the documentation and refining the scope for technical execution.</li><li>Partner with engineering teams to validate product feasibility, define priorities, and assist with pilot deployment planning.</li><li>Drive strategic thinking and clarity in ambiguous environments, ensuring consistent progress toward key milestones.</li><li>Serve as an advocate for end-user experience, ensuring marketing technology products deliver intuitive and impactful benefits for customers.</li></ul>
We are looking for a skilled Marketing Manager II to join our team in Philadelphia, Pennsylvania. This long-term contract position offers an exciting opportunity to lead marketing initiatives across various channels and drive impactful campaigns. The ideal candidate will excel in coordinating strategies, managing budgets, and collaborating with vendors to deliver exceptional results.<br><br>Responsibilities:<br>• Develop and execute comprehensive marketing plans across multiple platforms, including direct mail, paid media, and offline channels.<br>• Coordinate with vendors and service providers to ensure seamless implementation of marketing programs and promotional events.<br>• Manage budgets and expense accounts, ensuring adherence to financial guidelines while maximizing campaign effectiveness.<br>• Lead the creation and execution of lead generation campaigns, leveraging cross-channel tactics to achieve business objectives.<br>• Provide ongoing support for mobile app marketing initiatives and other technical projects.<br>• Oversee program management activities, ensuring alignment with strategic goals and timelines.<br>• Collaborate with internal teams to integrate sales, marketing, and technical support efforts for cohesive results.<br>• Monitor and analyze campaign performance metrics to optimize future strategies and drive growth.<br>• Plan and execute promotional events that enhance brand visibility and engage target audiences.<br>• Work closely with stakeholders to refine marketing tactics and adapt to evolving business needs.
We are looking for an experienced Marketing Manager to join our team in Philadelphia, Pennsylvania. This long-term contract position offers the opportunity to lead dynamic marketing initiatives while collaborating with diverse teams to create impactful strategies. If you have a strong background in marketing and communications and enjoy driving results, we encourage you to apply.<br><br>Responsibilities:<br>• Develop and implement comprehensive marketing plans that drive lead generation and enhance brand visibility.<br>• Manage cross-channel marketing campaigns, including direct mail, paid media, and promotional events.<br>• Oversee budget processes, ensuring efficient allocation of resources and expense account management.<br>• Collaborate with vendors and service providers to deliver high-quality marketing solutions.<br>• Coordinate with technical teams to provide ongoing support for mobile apps and other digital platforms.<br>• Analyze campaign performance metrics to refine strategies and maximize ROI.<br>• Lead the execution of offline and online tactics to support organizational goals.<br>• Work closely with sales teams to align marketing strategies with business objectives.<br>• Organize and manage promotional events to increase audience engagement and brand awareness.<br>• Provide program management support for marketing initiatives, ensuring timely and effective delivery.
<p><strong>Project Manager </strong></p><p> </p><p>A client of ours is looking for a Project Manager for a contract role. This role is responsible for managing initiatives from concept approval through to manufacturing and launch. The ideal candidate will be skilled at coordinating cross-functional teams, ensuring financial and operational targets are met, and maintaining alignment with our stage-gate process.</p><p><br></p><p><strong>Responsibilities of Project Manager </strong></p><ul><li>Manage multiple projects simultaneously, overseeing timelines, budgets, risks, and deliverables.</li><li>Partner with cross-functional teams (R& D, Marketing, Quality, Supply Chain, Finance, and Business Units) as well as external stakeholders to drive project success.</li><li>Lead project team meetings to ensure task completion, remove roadblocks, and escalate issues when needed.</li><li>Ensure accuracy and completeness of innovation information throughout the Stage-Gate process.</li><li>Coordinate and present platform and project reviews for project teams and senior leadership.</li><li>Monitor project financials to ensure performance against set targets.</li><li>Develop and maintain project timelines, risk assessments, and status reports.</li><li>Prepare and submit stage-gate documentation for approval.</li><li>Support portfolio reviews and business reviews with data, insights, and updates.</li><li>Contribute to the continuous improvement of project management tools, processes, and templates.</li><li>Help drive adoption of global innovation standards, methodologies, and processes across the organization.</li><li>Provide clear visibility, analysis, and reporting of project progress to senior leadership.</li></ul><p><br></p>
<p>Our client, a 100+ year old company in central Montgomery County is looking for a highly motivated Director of Finance specializing in FP& A and Sales Finance to join our dynamic team in the Lansdale, Pennsylvania area. In this leadership role, you will spearhead pricing strategies, trade planning, and financial analysis to drive profitability and strengthen market competitiveness. With a focus on collaboration and innovation, you will have the opportunity to shape the financial direction of the organization while mentoring a dedicated team.</p><p><br></p><p>Responsibilities:</p><p>• Lead the development and execution of pricing strategies across all sales channels, ensuring alignment with market trends and organizational goals.</p><p>• Manage annual budgeting, quarterly forecasting, and long-term financial planning, incorporating market and commodity data to optimize financial outcomes.</p><p>• Oversee trade and promotional planning, including new product pricing models and compliance with established pricing guidelines.</p><p>• Analyze gross margins and provide actionable insights to senior leadership to support informed decision-making.</p><p>• Identify financial risks and opportunities, leveraging data to enhance business performance and strategic direction.</p><p>• Mentor and develop a team of four direct reports, fostering collaboration, growth, and high performance.</p><p>• Collaborate with Sales, Marketing, and Product teams to ensure seamless execution of pricing and trade strategies.</p><p>• Ensure adherence to financial planning and analysis processes while driving continuous improvements in efficiency.</p><p>• Utilize ERP systems and tools, such as SAP, to streamline financial processes and reporting.</p><p>• Support brand and marketing promotions by aligning financial strategies with organizational objectives.</p>
<p>We’re seeking a strategic and hands-on VP of Growth Marketing to lead and execute go-to-market (GTM) initiatives that drive customer acquisition, engagement, and retention. This role requires a deep understanding of payments ecosystem, strong technical marketing skills, and experience with tools like Salesforce, Marketing Cloud, WordPress, and Google Analytics. Looking for expertise in B2B SaaS industry. Candidates must be commutable to Philadelphia.</p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>GTM Strategy & Execution</strong>: Develop and implement data-driven go-to-market strategies for new product launches, feature rollouts, and market expansion.</li><li><strong>Demand Generation</strong>: Own and optimize multi-channel campaigns across email, paid media, SEO, and content marketing to drive qualified leads.</li><li><strong>Marketing Automation</strong>: Leverage Salesforce and Marketing Cloud to build automated workflows, lead scoring models, and personalized customer journeys.</li><li><strong>Website & Analytics</strong>: Manage and optimize the company’s WordPress site for performance, SEO, and conversion. Use Google Analytics and other tools to track KPIs and generate actionable insights.</li><li><strong>Payments Ecosystem Expertise</strong>: Collaborate with product and sales teams to craft messaging and campaigns that resonate with financial decision-makers and align with industry trends.</li><li><strong>Cross-functional Collaboration</strong>: Partner with Sales, Product, and Customer Success to align marketing efforts with business goals and customer needs.</li></ul>
<p>Our client is offering an exciting opportunity for a Credit Risk Manager in Wilmington, Delaware, United States. This role is in the finance industry, with a focus on managing credit risk and driving performance outcomes. The Credit Risk Manager will play a crucial role in overseeing credit review, policy development, credit approvals, and portfolio monitoring to identify credit migration.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate credit risk using credit scoring models, behavioral data, and macroeconomic factors.</p><p>• Collaborate with collections and servicing teams to enhance loss recovery and minimize charge-offs, defaults, and delinquencies.</p><p>• Oversee the development of real-time credit risk reporting tools and dashboards for proactive risk monitoring and decision-making.</p><p>• Implement strategies to prevent loss specific to the subprime cardholder base, including credit limits, fee structures, and collection practices.</p><p>• Conduct stress testing and scenario analyses to assess risks under various economic conditions and customer behavior models.</p><p>• Lead a team of credit risk professionals, fostering a culture of excellence, collaboration, and continuous improvement.</p><p>• Work closely with marketing, data science, operations, compliance, and legal teams to ensure alignment on credit risk strategies and regulatory compliance.</p><p>• Conduct regular audits of credit risk policies, processes, and portfolio performance to ensure adherence to internal and regulatory standards.</p><p><br></p>
<p>We are looking for an experienced Director of Marketing to lead and execute strategic marketing initiatives for our client in Philadelphia. This role requires a dynamic leader with expertise in brand development, digital marketing, and communications strategy, particularly within law firm/legal services industry. You will be responsible for driving brand awareness, optimizing marketing operations, and implementing innovative strategies to achieve business goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and oversee comprehensive marketing strategies that enhance brand visibility and align with organizational goals.</p><p>• Lead the creation and execution of digital marketing campaigns, including SEO, paid search, and paid social initiatives.</p><p>• Manage brand development and ensure consistency across all marketing channels.</p><p>• Implement effective marketing automation tools to improve campaign efficiency and deliver measurable results.</p><p>• Build and execute a robust content strategy that supports business growth and engages target audiences.</p><p>• Drive social media marketing efforts to expand reach and foster meaningful engagement.</p><p>• Analyze marketing performance using tools like Google Analytics to identify opportunities for improvement.</p><p>• Collaborate with cross-functional teams to ensure alignment with business objectives and industry best practices.</p><p>• Develop and maintain strong relationships with external partners and vendors to support marketing initiatives.</p><p>• Monitor industry trends and competitor activities to inform strategic decisions.</p>
<p>Robert Half is looking for a Revenue Manager to take charge of strategic pricing initiatives that drive rental income and maximize property performance. This Revenue Manager role requires an individual with strong attention to detail who can analyze market trends, forecast revenue, and implement competitive pricing strategies. As a key collaborator across departments, the Revenue Manager ensures alignment between Asset Management, Operations, and Property Management to achieve business objectives.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and modify pricing strategies based on current market conditions and trends using specialized revenue tools.</li><li>Analyze competitive rent data and economic indicators to optimize pricing decisions.</li><li>Evaluate performance metrics to determine the effectiveness of pricing actions and project future outcomes.</li><li>Facilitate weekly regional pricing calls to review and adjust strategies.</li><li>Organize monthly renewal discussions, including setting pricing parameters and evaluating upcoming offers.</li><li>Conduct quarterly competitive reviews to refine positioning and ensure weights within pricing systems are accurate.</li><li>Serve as the primary point of coordination between Asset Management, Operations, and Property Management to ensure unified pricing execution.</li><li>Educate teams on pricing tools, strategies, and implementation methods.</li></ul><p><br></p>
The HRIS Workday Manager will develop, design, and administer the Workday HRIS function and provide human capital analytics for 800+ employees in most US states as the company expands its footprint. This position will offer the opportunity to work as an integral part of our People Experience Team (PXT), working closely with the PXT Leadership team and collaborating with team members throughout the organization. The ideal candidate must possess strong attention to detail, have previous experience with Workday HRIS, HCM, and Payroll processing, and thrive in a fast-paced, team-oriented environment. <br>Responsibilities:<br>• End-to-end ownership of the Customers Bank HRIS system (Workday)<br>• Development, enhancement, and continuous improvement of HRIS functionality, reporting capabilities, data analytics, third-party integrations, data security, and overall employee experience.<br>• Management and oversight of HRIS, providing consultation and support in partnership with talent acquisition, learning/development, compensation, employee benefits, payroll, corporate governance, and finance.<br>• Support the People Experience Team, while driving the tactical execution of Firm-wide initiatives and priorities.<br>• Partner with stakeholders to maximize HRIS system functionality and support business needs; plan and facilitate relevant change management processes as needed; design audits and routine checks to ensure data integrity in Workday, assist users with navigation of the system.<br>What do you need?<br>• 5-8 years of related experience with deep HRIS/HCM knowledge and data analytics abilities.<br>• Bachelors’ Degree from an accredited College/University<br>• Preferred experience with maintenance of the Workday system with strong knowledge of Workday domains, data structures and reporting functional areas.<br>• Financial Services, Banking, or Fintech experience is preferred.<br>• Overall knowledge of HR business processes such as talent acquisition, compensation, benefits, talent management, learning and development.<br>• Experience/knowledge with stock/equity plan administration is a plus.<br>• Strong understanding of HR & Payroll related issues.<br>• Proficient with Microsoft Office Suite and advanced Excel skills.<br>• Detail oriented, deadline driven and work well under pressure with a high degree of accuracy.<br>• Must have outstanding work ethic.<br>• Ability to comfortably interact with employees of all levels of experience and seniority, across the organization and uses discretion when dealing with sensitive employee payroll matters.<br>• Flexibility in terms of willingness to meet varied and changing demands.<br>• Must be legally eligible to work in the United States without sponsorship, current or future.<br> <br>Technology Skills:<br>• Microsoft Office Products, specifically Excel and PowerPoint<br>• Extensive experience with HRIS systems, Workday specifically.<br>• ADP & Workday payroll experience needed.<br>• Data analytics/reporting systems and software (Workday, Tableau, other)
<p> Responsibilities:</p><p> - Creation management and operation of a diverse set of Dev-Ops-related tools processes paradigms and technologies that enable the creation and ongoing operation of the Signify IoT Platform.</p><p> - Focus on the creation of horizontal tools technologies and best-practices that enable and support all the IoT Platform engineering teams to build debug test release manage and secure the IoT Platforms modern microservices-based cloud infrastructure.</p><p> - Collaborate in defining the methodologies and ways-of-working that will enable our fast-paced engineering teams to flourish as we collectively build-out the IoT Platform. You will help promote and implement best practices and supporting tools/technologies for source control management CI and CD architectures performance SLAs security audit and monitoring that will be used by every engineer within the IoT Platform organization.</p><p> - Define common frameworks and software libraries in various programming languages that support the creation of efficient scalable and highly available microservice-based architectures.</p><p> - Support with the management of the running IoT Platform system architecture. You will troubleshoot issues and identify areas for continuous improvement with a particular emphasis on quality performance and security.</p><p> - Work closely with architects and technical product managers and other members of your team to translate overall system architecture and product requirements into well-designed implemented and tested software solutions.</p><p> - Work in an Agile environment to deliver high-quality software in an incremental manner.</p><p> - Help promote the adoption of best-in-class software engineering practices frameworks and tools. You are providing guidance and feedback to other software developers.</p>
<p><strong>Cost Accounting Manager </strong></p><p><br></p><p>A client of ours is looking for a Cost Accounting Manager for a contract role. The ideal candidate will be responsible for overseeing all aspects of cost accounting, including standard costing, BOM (Bill of Materials) management, and system reporting within EPICOR. This role requires strong analytical skills, a deep understanding of manufacturing cost structures, and the ability to partner cross-functionally to drive financial accuracy and efficiency.</p><p><br></p><p><strong>Responsibilities of Cost Accounting Manager </strong></p><ul><li>Manage and oversee the company’s cost accounting function, ensuring accuracy in standard costs, inventory valuation, and cost reporting.</li><li>Develop, maintain, and update standard costing models to reflect current production processes and costs.</li><li>Oversee the accuracy of Bills of Materials (BOMs) and routings to ensure proper cost roll-ups and product costing.</li><li>Leverage EPICOR ERP system to extract, analyze, and report cost data, ensuring system integrity and alignment with accounting standards.</li><li>Monitor and analyze manufacturing variances, identifying root causes and recommending corrective actions.</li><li>Collaborate with operations, supply chain, and production teams to provide cost analysis, forecasting, and recommendations to improve profitability.</li><li>Lead monthly and quarterly cost close processes, including reconciliations and journal entries.</li><li>Prepare and present cost reports, financial analysis, and performance metrics to senior management.</li><li>Ensure compliance with GAAP and company policies for cost accounting practices.</li><li>Provide leadership, mentoring, and development to cost accounting staff.</li></ul><p><br></p>
Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
<p>Robert Half is looking for an experienced Director of Finance to lead financial operations. This Director of Finance role is pivotal in ensuring consistency in financial practices, overseeing regional finance teams, and aligning strategies with global financial policies. The ideal candidate will excel at driving business results, mentoring teams, and maintaining robust financial reporting standards.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and guide regional finance teams, driving growth and enhancing overall team performance.</li><li>Oversee the preparation of monthly corporate and management financial reports, ensuring they are completed accurately and on time.</li><li>Improve and refine the presentation of financial data to ensure it is clear, comprehensive, and easily understood by departmental management.</li><li>Manage the Financial Planning & Analysis (FP& A) function, providing key insights and strategic recommendations to leadership.</li><li>Lead the implementation of global finance initiatives across the region, ensuring smooth integration and compliance.</li><li>Spearhead the budgeting and planning processes to ensure they are in line with the organization’s objectives and priorities.</li><li>Oversee working capital management, optimizing receivables, payables, and inventory levels.</li><li>Ensure adherence to all statutory, fiscal, and corporate reporting requirements for both local and international operations.</li><li>Collaborate with external auditors to facilitate the timely and accurate completion of annual financial audits.</li></ul>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
We are looking for an experienced Oracle Financial Cloud Senior Manager to lead and support projects in Hammonton, New Jersey. In this role, you will guide clients through the implementation and optimization of Oracle Cloud Financial modules while fostering strong relationships and delivering exceptional service. This position offers the opportunity to work with diverse industries, drive process improvements, and contribute to the growth and success of both clients and team members.<br><br>Responsibilities:<br>• Design and optimize financial workflows across modules such as Accounts Payable, Accounts Receivable, General Ledger, and Fixed Assets.<br>• Lead clients through all phases of Oracle Cloud Financials implementations, ensuring successful project outcomes.<br>• Configure and implement Oracle Cloud Financial solutions tailored to clients’ needs.<br>• Identify and resolve challenges during product implementation using innovative approaches.<br>• Build and maintain strong relationships with clients, including senior executives, to ensure satisfaction and ongoing collaboration.<br>• Mentor and develop team members by creating training opportunities and fostering growth.<br>• Promote a positive team culture that encourages open communication and collaboration.<br>• Contribute to business development efforts by preparing proposals and strategies to secure new clients.<br>• Identify opportunities to integrate product solutions to improve service capabilities for clients.<br>• Manage and oversee teams, including conducting performance evaluations, coaching, and ensuring alignment across project teams.
We are in search of a Customer Support Manager to join our team in UPPER CHICHESTER, Pennsylvania. The role entails overseeing customer service operations, ensuring customer satisfaction, and maintaining a high-quality support team. The successful candidate will be expected to manage customer inquiries, monitor performance, and continuously improve our customer service procedures.<br><br>Responsibilities:<br><br>• Supervise the daily operations of the customer support team to ensure efficiency and customer satisfaction.<br>• Train new team members on our customer service policies and best practices.<br>• Maintain open lines of communication, acting as the escalation point for complex customer inquiries or complaints.<br>• Regularly review customer interactions for quality assurance and identify areas for improvement.<br>• Keep the team updated on changes to company products and services.<br>• Develop and maintain knowledge-based documents, such as frequently asked questions and procedure manuals.<br>• Identify and recommend improvements to our customer service procedures to senior management.<br>• Support both internal and external customers as needed.<br>• Ensure all customer inquiries and issues are resolved promptly and professionally.<br>• Monitor team performance and conduct regular quality control to minimize errors. <br><br>Note: This role requires proficiency in Salesforce Configuration and other listed skills such as Account Reconciliation, Accounts Payable (AP), Accounts Receivable (AR), Billing, Data Entry, Invoice Processing, Microsoft Excel, Oracle, QuickBooks, SAP, and Customer Service.
We are looking for an experienced Applications Architect to join our team in West Trenton, New Jersey. In this role, you will play a pivotal part in designing and implementing scalable and secure solutions for our insurance platforms. This position requires close collaboration with stakeholders to ensure alignment between technical strategies and organizational objectives.<br><br>Responsibilities:<br>• Design and lead the architecture of insurance systems, including Guidewire platforms such as PolicyCenter, BillingCenter, and ClaimCenter.<br>• Collaborate with stakeholders to transform business requirements into technical solutions that are secure, scalable, and efficient.<br>• Provide technical leadership and mentorship to development teams utilizing Guidewire, .NET, or Java technologies.<br>• Ensure adherence to enterprise architecture standards and promote best practices across all technical solutions.<br>• Oversee the integration of Guidewire systems with external platforms, including payment systems, data warehouses, and document management tools.<br>• Conduct research on emerging technologies and recommend their adoption to enhance system capabilities.<br>• Develop and maintain technical documentation to streamline implementation processes.<br>• Partner with product managers and engineering teams to align technology solutions with business priorities.<br>• Monitor system performance and address any architectural challenges.<br>• Support ongoing system upgrades and ensure compatibility with long-term technology strategies.
We are looking for a highly motivated and experienced IT manager to lead our embedded systems and hardware initiatives in Hammonton, New Jersey. This role requires a deep understanding of hardware security, embedded systems, and the ability to mentor and guide a diverse team of professionals. If you have a passion for innovation and delivering exceptional client satisfaction, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Lead and manage embedded systems and hardware projects, ensuring integration with firmware and software ecosystems.<br>• Provide mentorship and technical guidance to team members, fostering skill development and knowledge sharing.<br>• Monitor and analyze industry trends to drive innovative solutions and enhance team competencies.<br>• Collaborate with clients to identify their needs and articulate the value of embedded systems and hardware solutions.<br>• Conduct application security assessments, including threat modeling, design reviews, and vulnerability testing.<br>• Perform reverse engineering on hardware and software components to identify and address security weaknesses.<br>• Facilitate training sessions and develop resources to improve team expertise in embedded systems and security topics.<br>• Investigate and report vulnerabilities, recommending remediation strategies and demonstrating risk impact through post-exploitation activities.<br>• Track compliance with product security requirements throughout the software and hardware development lifecycle.<br>• Develop and implement methodologies and tools to improve security practices and solutions.
<p>We are looking for a talented Communication Specialist to join our team in Plymouth Meeting, Pennsylvania. This position is ideal for someone who excels in developing clear, engaging, and accurate content. The role requires strong attention to detail and the ability to effectively manage multiple projects while delivering high-quality results. Industry experience in the benefits administration, HR communications, or actuarial communications is required. This position is 5 days per week in office. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with internal teams to revise and maintain employee benefit materials for client funds</p><p>• Ensure all documentation accurately reflects the specific benefit offerings of each client, including complex structures</p><p>• Audit and update plan content to ensure compliance with regulations and clarity for employees</p><p>• Draft and edit compelling content for monthly health initiative newsletters</p><p>• Develop and refine open enrollment materials, ensuring they are user-friendly and consistent</p><p>• Organize and optimize the company’s letter library to streamline communication processes</p>
