<p>A well-respected services company seeks a self-starting Operations Manager with proven logistics experience. The Operations Manager will be responsible for overseeing and optimizing daily business operations within the office and support compliance functions, team leadership, crisis management, and strategic planning. In this Operations Manager role, you will have control over the fulfillment/receiving, performance reporting, developing operational goals and budgets, maintaining positive vendor relationships, ensuring timely scheduling, developing and creating process improvement procedures, and reporting procedures and operations of the physical infrastructure. The ideal candidate should possess the ability to create a plan to increase company revenue and proper operational controls. </p><p><br></p><p>Major Responsibilities</p><p>· Lead and manage daily operations of the rental division, including scheduling, dispatch, and customer service </p><p>· Develop and implement operational policies and procedures to improve efficiency and service delivery </p><p>· Monitor key performance indicators (KPIs) such as fleet utilization, turnaround time, and customer satisfaction </p><p>· Manage and mentor operations staff, drivers, and support personnel </p><p>· Coordinate with maintenance teams/vendors to ensure timely repairs and preventative maintenance </p><p>· Oversee fleet management, including vehicle availability, maintenance schedules, inspections, and utilization rates </p><p>· Optimize routing, logistics, and resource allocation to reduce costs and improve service levels </p><p>· Handle escalated customer issues and ensure prompt resolution </p><p>· Manage vendor relationships and negotiate contracts where applicable </p><p>· Oversee budgeting, cost control, and financial performance of operations </p><p>· Ensure compliance with local, state, and federal industry regulations</p>
<p>Robert Half is looking for an experienced Director of Operations to lead and optimize the operational functions of our client's organization. This role is ideal for a detail-oriented individual with a strong background in managing multidisciplinary teams. Based in the Philadelphia area, this position requires a strategic leader with expertise in risk management, business planning, and team development.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee daily operations and guide the Operations team, including mentoring and supervising staff such as the Operations Analyst.</li><li>Conduct performance evaluations for Administrative Directors and other operational personnel.</li><li>Lead the development and execution of the organization’s annual business plan by collaborating with internal stakeholders.</li><li>Manage the risk management program, including contract review, negotiation, and coordination with external legal counsel when necessary.</li><li>Organize and deliver training sessions for staff on topics related to risk and financial management.</li><li>Build and maintain relationships with key external partners, including insurance brokers, carriers, legal professionals, and commercial real estate brokers.</li><li>Direct the renewal and administration of annual insurance policies and ensure compliance with organizational standards.</li></ul>
<p>Robert Half is seeking an experienced HR and business operations leader to strengthen and guide the people function for our client's organization in the Philadelphia area. This role will partner closely with leadership to shape workforce strategy, improve employee programs, and ensure HR practices support both compliance and long-term organizational goals. The ideal candidate brings a strong background in recruiting, employee relations, policy administration, and operational coordination within a growing or mission-driven environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Establish and lead a structured human resources function that supports managers and employees with clear guidance on workplace policies, employee relations, and best practices.</li><li>Oversee end-to-end hiring activities, from identifying staffing needs and managing candidate selection to helping teams secure top talent efficiently.</li><li>Manage onboarding and orientation for new employees, ensuring a smooth introduction to the organization and completion of required employment records.</li><li>Partner with external providers and consultants to support employee benefit programs, wellness resources, and other people-related services.</li><li>Serve as a strategic advisor to senior leadership on team structure, succession planning, and broader workforce development initiatives.</li><li>Evaluate and enhance HR workflows, systems, and administrative processes to improve effectiveness and align operations with organizational priorities.</li></ul>