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30 results for Help Desk Analyst Ii in Wilmington, DE

Help Desk Analyst II
  • Willow Grove, PA
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate professional development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a professional, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
  • 2025-11-03T16:59:01Z
Help Desk Analyst
  • Plymouth Meeting, PA
  • onsite
  • Permanent
  • 50000.00 - 52000.00 USD / Yearly
  • We are looking for a dedicated Help Desk Analyst to join our team in Plymouth Meeting, Pennsylvania. The ideal candidate will excel at troubleshooting technical issues, providing exceptional support, and ensuring smooth operations for end users. This role requires strong communication skills and a proactive approach to problem-solving in a dynamic environment.<br><br>Responsibilities:<br>• Diagnose and resolve technical problems related to hardware, software, and network systems.<br>• Record and manage support requests using the designated helpdesk system.<br>• Escalate unresolved or complex issues to advanced support teams for further investigation.<br>• Configure and set up new devices, computers, and applications to meet operational needs.<br>• Keep technical documentation and knowledge base resources updated and accurate.<br>• Facilitate onboarding processes for new employees, including granting system access and preparing equipment.<br>• Deliver outstanding customer service by explaining technical solutions in an easy-to-understand manner.<br>• Collaborate with team members to improve support procedures and workflows.<br>• Perform regular system checks to ensure optimal performance.<br>• Provide timely updates and resolutions to users experiencing technical difficulties.
  • 2025-11-07T21:44:08Z
Help Desk Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a dedicated Help Desk Analyst to join our team on a contract basis in Philadelphia, Pennsylvania. This role involves providing technical support and resolving IT-related issues to ensure smooth operations. The ideal candidate will have experience with troubleshooting, system administration, and user support in widely used technology environments.<br><br>Responsibilities:<br>• Address and resolve user issues related to Active Directory, Windows 10, and Google Suite applications.<br>• Perform troubleshooting for desktop hardware, software, and peripheral devices such as Chromebooks and HDMI connections.<br>• Manage service desk tickets efficiently, ensuring timely resolution of technical problems.<br>• Provide support within Windows environments, including configuration and maintenance tasks.<br>• Assist users with basic troubleshooting steps to diagnose and resolve IT concerns.<br>• Collaborate with team members to ensure seamless communication and support across departments.<br>• Offer guidance and training to users on Google Apps and other software tools.<br>• Maintain accurate records of issues, solutions, and user interactions for future reference.<br>• Conduct periodic checks and updates on systems to prevent recurring issues.<br>• Support hardware setup and connectivity for desktops and related equipment.
  • 2025-11-13T14:34:09Z
Help Desk Engineer II/III
  • Conshohocken, PA
  • onsite
  • Permanent
  • 60000.00 - 90000.00 USD / Yearly
  • We are looking for a motivated Help Desk Engineer II/III to join our dynamic team in Conshohocken, Pennsylvania. As a trusted IT Consulting and Managed IT provider, we are dedicated to delivering personalized and efficient service to our clients. This role involves supporting a diverse range of technologies and systems, ensuring businesses can operate seamlessly and securely.<br><br>Responsibilities:<br>• Deliver technical support for Microsoft business applications and various line-of-business software to ensure smooth functionality.<br>• Diagnose and resolve hardware issues for workstations, servers, and printers.<br>• Troubleshoot and maintain network hardware, including switches, routers, firewalls, and wireless access points.<br>• Implement and support network security measures to safeguard client systems.<br>• Manage and provide technical support for VoIP systems to ensure reliable communication.<br>• Administer Active Directory tasks, including user management, organizational units, group policies, and trust relationships.<br>• Oversee backup and disaster recovery systems to prevent data loss and ensure business continuity.<br>• Assist with basic support for VPNs and Remote Desktop Services to enable secure remote access.<br>• Monitor system alerts and respond promptly to service tickets using designated tools.<br>• Participate in a rotating on-call schedule to provide after-hours support when required.
  • 2025-11-04T15:43:59Z
Help Desk Analyst
  • Hamilton Township, NJ
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
  • 2025-11-19T21:19:03Z
Sr. Financial Analyst
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Our client is a growing manufacturer that is hiring a Senior Financial Analyst on a direct hire basis. The Senior Financial Analyst should have exceptional technology skills including but not limited to, Microsoft Excel/Access, and JD Edwards. In this Senior Financial Analyst role, you will analyze and report on past performance, industry trends, KPI’s, pricing and other key financial and operational data in order to advise management on the allocation of resources to best accomplish corporate goals. This is a high visibility role with opportunity for career and professional growth within the organization.</p><p> </p><p>Major Responsibilities</p><p>·      Analysis of financial and operations processes</p><p>·      Prepare reporting packages</p><p>·      Assist in closing process</p><p>·      Identify potential financial risks</p><p>·      ROI analysis</p><p>·      Compliance Management</p><p>·      Ad hoc projects</p><p>·      Develop and maintain financial reports in internal database</p><p>·      Annual Budgets/Monthly Forecast</p>
  • 2025-11-18T22:34:01Z
Application Support Engineer
  • Marlton, NJ
  • onsite
  • Permanent
  • 75000.00 - 95000.00 USD / Yearly
  • We are looking for an Application Support Engineer to provide technical assistance and expertise for design-related applications, including AutoCAD and other specialized tools. In this role, you will collaborate with users, teams, and vendors to ensure seamless operation, troubleshoot issues, and optimize workflows. This position is integral to maintaining the efficiency of design and drafting operations within the organization.<br><br>Responsibilities:<br>• Deliver technical support for design applications such as AutoCAD, addressing errors, performance concerns, and integration challenges.<br>• Assist design teams with application workflows, file management, and template configurations.<br>• Coordinate with vendors and internal IT teams to resolve complex software issues and ensure system reliability.<br>• Develop and update documentation, training resources, and best practices for application usage.<br>• Oversee software updates, patches, licensing, and the deployment of new tools.<br>• Partner with design, engineering, and operations teams to improve workflows and boost productivity.<br>• Troubleshoot hardware and peripheral devices, including printers and plotters, to support end users.<br>• Monitor system performance and proactively address potential issues to maintain optimal functionality.
  • 2025-11-19T20:24:26Z
Database Analyst II (Contractor)
  • Philadelphia, PA
  • remote
  • Temporary
  • 35.00 - 41.00 USD / Hourly
  • <p><strong>Role Summary</strong></p><p>We are seeking a detail-oriented and analytical professional to join our team as a <strong>Media Planning & Performance Analyst</strong>. This role is critical in driving partner success through media planning, performance tracking, and cross-functional coordination. The ideal candidate will be highly skilled in Microsoft Excel, dashboard management, and communication, serving as a liaison between Sales, Marketing, and Operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute media plans to support partner growth initiatives</li><li>Manage and maintain media planning templates, ensuring accuracy and functionality of automations</li><li>Update dashboards and media plans in Excel</li><li>Conduct ad hoc analysis to identify trends, optimize campaigns, and support decision-making</li><li>Perform post-campaign reporting, including case study reviews and forecasting for future campaigns</li><li>Act as a liaison between Sales, Marketing, Operations, and Research & Insights teams</li><li>Prepare and present performance reports to internal stakeholders</li><li>Collaborate with cross-functional teams to improve processes and enhance partner experience</li><li>Manage and maintain core insights and data repository that anchor brand narrative</li><li>Partner across Marketing teams on packaging insights for social initiatives, events, and thought-leadership content</li></ul>
  • 2025-11-18T15:13:54Z
Desktop Support Analyst
  • Havertown, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We are looking for a dedicated Desktop Support Analyst to join our team in Havertown, Pennsylvania. This role is within the non-profit sector and offers an excellent opportunity to make a meaningful impact through technology support. As this is a Contract to permanent position, it provides the potential for long-term growth and stability for the right candidate.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely resolution for technical support tickets raised by end users, ensuring minimal disruption to workflows.</p><p>• Perform administrative tasks related to desktop systems and handle imaging processes for new and existing devices.</p><p>• Manage and maintain Microsoft 365 applications and Windows operating systems to ensure optimal functionality.</p><p>• Utilize Active Directory for user account management and troubleshooting.</p><p>• Diagnose and repair hardware issues related to desktop systems and peripherals.</p><p><br></p>
  • 2025-11-04T15:24:00Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.<br>• Decommission outdated PC hardware in a secure and efficient manner.<br>• Perform operating system installations and ensure compatibility with Windows 10 and 11.<br>• Join computers to the appropriate domain and configure network settings.<br>• Install and configure software applications as required.<br>• Transfer user profile settings and data to new devices.<br>• Map network drives and ensure proper access to shared resources.<br>• Set up and configure printers and other peripherals on user systems.<br>• Customize user preferences to align with individual requirements.<br>• Securely erase data from hard drives to maintain confidentiality.
  • 2025-11-04T15:24:00Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
  • 2025-10-22T18:44:04Z
Financial Planning Analyst
  • Philadelphia, PA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p><strong>Overview:</strong></p><p>The Financial Planning Associate will work closely with advisors to support clients' wealth management and financial planning needs. This role involves managing account administration, preparing investment proposals, performance reviews, and delivering comprehensive financial planning materials.</p><p><strong>Core Responsibilities:</strong></p><ul><li>Assist in preparing monthly and quarterly performance reports.</li><li>Monitor and update client investment asset allocations.</li><li>Conduct research and due diligence on investment options, including mutual funds, ETFs, and alternative investments.</li><li>Prepare meeting materials for advisors and clients.</li><li>Assist with quarterly tax projections and review/prepare select income tax returns (e.g., Form 1040).</li><li>Support estate planning strategies and wealth transfer plans for clients.</li><li>Manage financial transaction requests and client account movements (e.g., wires, trades).</li></ul><p><br></p><p><strong>Skills:</strong></p><ul><li>Detail-oriented and organized with the ability to manage priorities effectively.</li><li>Strong communicator, with experience writing client communications and interacting with clients.</li><li>Self-motivated team player who reliably follows through on responsibilities.</li></ul><p><br></p>
  • 2025-10-28T13:44:26Z
Credit Analyst
  • Bristol, PA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • We are looking for a detail-oriented Credit Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of past-due balances, and maintaining accurate financial records. The ideal candidate will possess strong analytical skills and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Communicate with customers to secure payments for outstanding accounts receivable.<br>• Collaborate with sales, customer service, and distribution teams to facilitate timely customer shipments.<br>• Review and monitor credit holds and daily accounts receivable reports.<br>• Access banking portals to download and reconcile receipts, ensuring accurate daily financial totals.<br>• Retrieve remittance details and chargeback information from customer portals for accurate account application.<br>• Process approved payment deductions promptly and redirect disputes to appropriate departments.<br>• Support accounts receivable analysis and provide commentary for external auditors and banking representatives.<br>• Regularly review account aging reports and prepare customer-specific updates for management.<br>• Document collection activities for overdue accounts and escalate unresolved cases to management or external agencies.<br>• Investigate and resolve account discrepancies while maintaining appropriate credit holds for assigned accounts.
  • 2025-10-17T11:09:10Z
AML/KYC Analyst
  • Newark, DE
  • onsite
  • Contract / Temporary to Hire
  • 27.00 - 27.00 USD / Hourly
  • We are looking for a detail-oriented AML/KYC Analyst to join our team in Newark, Delaware. This Contract to permanent position offers an exciting opportunity to contribute to the financial services industry by conducting thorough due diligence and compliance reviews. The ideal candidate will ensure adherence to credit policies and regulatory requirements while maintaining the integrity of the "Know Your Client" program.<br><br>Responsibilities:<br>• Conduct in-depth Enhanced Due Diligence (EDD) investigations for commercial loan borrowers, ensuring compliance with credit policies and regulatory standards.<br>• Perform thorough reviews of new and existing client relationships, ensuring accuracy and completeness of Know Your Client (KYC) documentation.<br>• Review and assess potential negative news alerts for new clients and during periodic client reviews, escalating findings when necessary.<br>• Evaluate prospect client profiles prior to onboarding, providing well-supported recommendations to relevant stakeholders.<br>• Utilize internal banking systems and external research tools to gather, analyze, and document investigation findings.<br>• Collaborate with team members and other departments to resolve discrepancies and gather additional information if required.<br>• Provide timely and well-supported decisions during investigations, ensuring compliance with the Patriot Act and other applicable regulations.<br>• Maintain up-to-date knowledge of industry standards and complete required training programs.<br>• Support quality assurance efforts to uphold the integrity of the KYC program.<br>• Perform additional duties as assigned to support the team and organizational goals.
  • 2025-10-29T12:24:29Z
Financial Analyst
  • Wilmington Nt, DE
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>Successful client located in the Wilmington, Delaware area seeks a Financial Analyst with manufacturing industry expertise. As the Financial Analyst, you will communicate financial insights and recommendations to stakeholders, develop financial models to predict the impact of rebate programs and profitability, prepare quarterly rebate accruals, track and monitor rebates status, conduct scenarios analysis and sensitivity testing, audit rebate pricing, identify opportunities to streamline rebate processes and improve, and ensure rebate programs comply with corporate policies and regulatory standards. </p><p><br></p><p>Responsibilities:</p><p>• Process and manage various rebate transactions to ensure accuracy and timeliness.</p><p>• Conduct detailed financial analyses to support pricing strategies and rebate offers.</p><p>• Prepare data-driven reports to assist in decision-making and sales optimization.</p><p>• Analyze financial variances and provide actionable insights to improve profitability.</p><p>• Utilize financial modeling techniques to forecast and evaluate business performance.</p><p>• Collaborate with cross-functional teams to align rebate strategies with company objectives.</p><p>• Apply data mining techniques to extract meaningful insights from complex datasets.</p><p>• Monitor rebate programs to ensure compliance with company policies and industry standards.</p><p>• Identify opportunities for process improvements in rebate and incentive management.</p><p>• Support US operations by contributing to customer journey enhancements and competitive positioning.</p>
  • 2025-10-29T18:44:13Z
Treasury Analyst
  • Mt Laurel, NJ
  • onsite
  • Temporary
  • 27.00 - 30.25 USD / Hourly
  • We are looking for a skilled Treasury Analyst to join our team in Mt Laurel, New Jersey. This is a long-term contract position ideal for professionals with expertise in corporate treasury operations and cash flow management. The role involves working closely on financial reconciliations and asset sale entries, ensuring accuracy and efficiency in all treasury-related activities.<br><br>Responsibilities:<br>• Monitor and analyze daily cash flow activities to ensure efficient financial operations.<br>• Prepare and post asset sale entries in alignment with company accounting standards.<br>• Conduct monthly reconciliations of financial statements and cash accounts.<br>• Collaborate with internal teams to streamline treasury operations and enhance reporting accuracy.<br>• Maintain accurate records of treasury transactions and ensure compliance with regulatory guidelines.<br>• Develop cash flow forecasts to support financial planning and decision-making processes.<br>• Identify opportunities for improving treasury processes and implement best practices.<br>• Assist in resolving discrepancies in cash activity and financial reporting.<br>• Provide insights and recommendations to optimize liquidity management strategies.
  • 2025-11-12T15:09:20Z
AP Analyst
  • Wilmington, DE
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • <p>Premier client located in the Great Wilmington Delaware area is looking for an AP Analyst who can manage their accounts payable processes, ensuring timely and accurate processing of invoices, vendor payments, and expense reports. This A/P Analyst will review, process, and verify payments, analyze and reconcile vendor statements, maintain vendor records, print checks, assist with month-end and year-end closing, and collaborate with procurement, receiving, and other departments to resolve invoice and payment discrepancies. The ideal A/P Analyst should be highly experienced in accounts payable with the ability to analyze problems and work out their solutions effectively and accordingly.</p><p> </p><p>Primary Duties</p><p>·      Print and process checks</p><p>·      Journal Entries</p><p>·      Match and batch purchase orders</p><p>·      Run ad-hoc reports when needed</p><p>·      Coordinate with directors to obtain consent on appropriate expenses</p><p>·      Provide financial reports to management</p><p>·      Account reconciliations</p><p>·      Encourage improvements where needed</p><p>·      Assist with invoice processing</p><p>·      Partake in annual audit process</p>
  • 2025-10-24T19:59:17Z
Financial Sales Analyst
  • Hatfield, PA
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.</p><p>• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.</p><p>• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.</p><p>• Provide support for pricing strategies, including broker commission reporting and margin analysis.</p><p>• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.</p><p>• Derive actionable insights from internal and external data to inform trade and promotional planning.</p><p>• Manage promotional accruals and maintain accurate customer and product hierarchies.</p><p>• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.</p><p>• Conduct data mining and analysis to uncover opportunities for improving financial performance.</p>
  • 2025-10-24T12:13:43Z
Business Analyst
  • Philadelphia, PA
  • onsite
  • Permanent
  • 90000.00 - 130000.00 USD / Yearly
  • We are looking for a skilled and motivated Business Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will collaborate with stakeholders to address business challenges and leverage data-driven insights to inform decision-making. The ideal candidate will have a strong analytical mindset, excellent communication skills, and a passion for driving operational efficiency and growth.<br><br>Responsibilities:<br>• Partner with stakeholders to identify business challenges and explore data-driven solutions to address regulatory inquiries and operational questions.<br>• Translate complex business problems into actionable analysis and assist stakeholders in interpreting results to implement strategic steps.<br>• Work closely with Data Architects to design and deploy business intelligence tools that enhance reporting and analytics capabilities.<br>• Lead the creation, development, and maintenance of advanced dashboards, reports, queries, and AI-driven applications.<br>• Evaluate business requirements and share insights with users, offering training to ensure effective adoption of BI tools and reports.<br>• Proactively initiate projects aimed at identifying opportunities for growth, risk reduction, and improving operational efficiency.<br>• Communicate findings and strategies to senior management and enterprise staff to foster a culture of data-driven decision-making.<br>• Stay updated on industry trends and tools to continuously improve analytical methods and business intelligence practices.
  • 2025-11-05T15:48:47Z
Pension Analyst
  • Plymouth Meeting, PA
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>Successful client located outside of the Philadelphia Suburbs seeks a tech savvy Pension Analyst with 401K analysis experience and strong understanding of pension laws. As the Pension Analyst, you will analyze and prepare audit pension plans, engage with clients on establishing pension planning, provide guidance on investment options, maintain client records, review fund activities, prepare financial reports, and keep abreast on trends and changes in pension regulations and compliance. The Pension Analyst will develop efficient programs while proving cost effective suggestions to keep within budget.</p><p><br></p><p>How you will make an impact</p><ul><li>Pension & Benefit Administration</li><li>Organize and maintain client files</li><li>Prepare pension planning recommendations</li><li>Assist clients with pension options</li><li>Monitor and review client tax returns, loans & financial statements</li><li>Stay abreast of pension trends, regulations and compliance</li><li>Implement communication strategies</li><li>Provide pension documentation where needed</li><li>Generate pension planning recommendations</li><li>Prepare internal and external reporting</li><li>Maintain updates on new laws, trends and developments</li><li> Ensure compliance with federal and state laws</li></ul>
  • 2025-11-17T21:04:19Z
Technical Support Specialist
  • Conshohocken, PA
  • onsite
  • Contract / Temporary to Hire
  • 24.54 - 28.41 USD / Hourly
  • We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
  • 2025-11-11T15:23:54Z
Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will create detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. You will collaborate with Furniture Dealers and Sales Representatives to meet project requirements while providing technical expertise throughout the process.<br><br>Responsibilities:<br>• Create accurate and detailed 2D and 3D drawings for furniture layouts across diverse project scopes.<br>• Revise and update designs as needed to reflect evolving project requirements.<br>• Specify products from multiple furniture lines, ensuring compatibility with project needs and a strong understanding of product codes.<br>• Collaborate with team members to develop design solutions, recommend value engineering options, and optimize overall layout plans.<br>• Provide technical support to Furniture Dealers and Sales Representatives throughout the project lifecycle.<br>• Maintain up-to-date knowledge of furniture systems, finishes, materials, and specifications.<br>• Interpret technical documents and instructions, including oral, written, diagrammatic, or schedule-based formats, to ensure project accuracy.<br>• Manage multiple projects simultaneously while maintaining organization and attention to detail.<br>• Stay informed about current and emerging furniture lines to enhance product recommendations.
  • 2025-11-19T20:44:04Z
Customer Service Specialist
  • Newtown Square, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 19.00 USD / Hourly
  • <p>We are looking for a Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an excellent opportunity to contribute to customer support operations while utilizing organizational and data management skills. The ideal candidate will have experience with CRM systems and be comfortable handling data entry, customer interactions, and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to sales producers by streamlining sales processes and supporting lead and sales generation efforts.</p><p>• Manage and update client information within a CRM system, ensuring data accuracy and reliability.</p><p>• Perform detailed data entry tasks, including correcting errors and reorganizing spreadsheets for integration into the CRM system.</p><p>• Collaborate with data analysts to ensure accurate data migration and system updates.</p><p>• Handle customer inquiries through inbound and outbound calls, emails, and other communication channels.</p><p>• Maintain schedules by coordinating appointments and managing calendars.</p><p>• Utilize Microsoft Excel for data formatting, sorting, and organizing.</p><p>• Prepare well-organized documents and presentations using Microsoft Word and PowerPoint.</p><p>• Ensure timely responses to customer correspondence while maintaining a high level of service.</p><p>• Monitor and address system inconsistencies to improve operational efficiency.</p>
  • 2025-11-11T18:38:43Z
Financial Planning & Analysis Manager
  • Newark, DE
  • onsite
  • Permanent
  • 149000.00 - 170640.00 USD / Yearly
  • <p>Prior -Pharmaceutical, Life Science, Medical Devices or Biologics Gene therapy experience required</p><p>Salary-$135k - $170k + Bonus</p><p>Location: Newark, DE</p><p><br></p><p>A leading biopharmaceutical company is seeking a Financial Planning & Analysis (FP& A) Manager to lead financial planning, reporting, and analytical support for its R& D portfolio. This role will partner closely with business leaders, oversee budgeting and forecasting cycles, and provide actionable insights to drive strategic decision-making. The FP& A Manager will also manage a small team of analysts while ensuring accuracy, transparency, and consistency in all financial processes. This role requires very strong technical and analytical skills including Microsoft Excel and Alteryx</p><p><br></p><p>Major Responsibilities</p><p><br></p><p>Lead financial planning, forecasting, and long-range planning activities across assigned programs and business units</p><p><br></p><p>Manage, mentor, and develop a team of FP& A analysts and senior analysts</p><p><br></p><p>Act as the primary Finance Business Partner for program and functional leadership, providing financial guidance and strategic recommendations</p><p><br></p><p>Oversee monthly and quarterly close activities, including variance analysis, actuals reporting, and performance tracking</p><p><br></p><p>Drive development and enhancement of financial models, reporting tools, and estimation templates</p><p><br></p><p>Present high-quality financial insights, dashboards, and recommendations to senior leadership and governance committees</p><p><br></p><p>Conduct advanced financial analyses (NPV, IRR, ROI, scenario modeling) to support portfolio decisions</p><p><br></p><p>Partner with cross-functional teams (R& D, Operations, HR, etc.) to align financial objectives with business strategy</p><p><br></p><p>Ensure compliance with corporate policies, financial controls, and reporting standards</p><p><br></p><p>Lead continuous improvement initiatives in financial reporting and analytics processes</p><p><br></p><p>Qualifications</p><p><br></p><p>Bachelor’s Degree in Accounting, Finance, or related discipline; MBA and/or CPA preferred</p><p><br></p><p>8–12 years of progressive experience in Finance or FP& A, with at least 2+ years in a management role</p><p><br></p><p>Industry experience in Pharma, Life Sciences, Biotech, or Healthcare strongly preferred</p><p><br></p><p>Strong leadership skills with proven ability to manage and develop high-performing teams</p><p><br></p><p>Advanced technical and analytical skills, including proficiency in Microsoft Excel and financial modeling</p><p><br></p><p>Experience with data visualization tools (Power BI, Tableau) and financial systems (Hyperion Essbase or similar) preferred</p><p><br></p><p>Excellent communication and presentation skills, with ability to influence senior stakeholders</p><p><br></p><p>Strong business acumen with experience supporting R& D or complex project-based organizations</p>
  • 2025-11-11T20:48:46Z
Product Support Specialist
  • Marlton, NJ
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
  • 2025-11-19T20:44:04Z
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