<p>We are looking for a dedicated and detail-oriented Receptionist to join a team in Downingtown, Pennsylvania. This is a Contract to permanent position, offering an opportunity to grow within the organization while providing essential front desk and administrative support. The role is flexible, with options for both permanent and part-time schedules, and requires someone with strong organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and provide a welcoming and detail-oriented atmosphere at the front desk.</p><p>• Manage a multi-line phone system, including answering inbound calls and directing them appropriately.</p><p>• Organize and maintain office records through scanning, filing, and other clerical tasks.</p><p>• Track and manage transportation-related paperwork and schedules using internal systems.</p><p>• Draft letters and other basic documents using Microsoft Word, ensuring accuracy and attention to detail.</p><p>• Assist bus drivers with administrative needs and paperwork.</p><p>• Perform general office duties, including managing supplies and other day-to-day tasks.</p><p>• Utilize Microsoft Office Suite for various administrative functions.</p><p>• Collaborate with team members to ensure smooth office operations.</p>
<p>We are looking for an experienced and proactive Front Desk Coordinator to join a team in Wilmington, Delaware. This is a long-term contract position, offering an excellent opportunity to work in a dynamic and detail-oriented environment. In this role, you will be responsible for ensuring smooth front desk operations and providing outstanding administrative support.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, ensuring a detail-oriented and welcoming experience.</p><p>• Manage a multi-line phone system, including answering inbound calls and directing them to the appropriate departments.</p><p>• Perform receptionist duties such as scheduling appointments and maintaining records.</p><p>• Provide concierge services to assist clients and staff with any inquiries or requests.</p><p>• Maintain and organize documents using document management software such as FileCenter.</p><p>• Coordinate daily office activities to support efficient operations.</p><p>• Handle incoming mail and deliveries, distributing them appropriately.</p><p>• Assist with administrative tasks, including data entry and file organization.</p><p>• Ensure the front desk area remains neat and presentable at all times.</p><p>• Collaborate with team members to improve workflow and customer satisfaction.</p>
<p>We are looking for a detail-oriented and meticulous Office Manager/Administrative Assistant to join our client's team in the Horsham Area, Pennsylvania. In this on-site role, you will be the first point of contact for guests, clients, and staff while ensuring smooth administrative operations within the office. The ideal candidate will bring excellent organizational skills, a proactive attitude, and the ability to multitask in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, clients, and staff with a courteous and friendly demeanor.</p><p>• Manage incoming phone calls, direct inquiries, and oversee company correspondence effectively.</p><p>• Coordinate appointments, meeting schedules, and assist with calendar management.</p><p>• Ensure common office areas are organized, clean, and well-stocked.</p><p>• Provide administrative support across departments, including data entry, document preparation, and filing.</p><p>• Oversee procurement of office supplies and coordinate vendor services as needed.</p><p>• Facilitate internal communications by distributing memos, updates, and announcements.</p><p>• Handle sensitive and confidential information with the utmost discretion.</p><p>• Identify and implement improvements to office workflows and processes.</p><p>• Utilize Microsoft Office Suite and other platforms to support office management tasks.</p>
We are looking for a detail-oriented Administrative Assistant to support daily operations and ensure seamless workflow within our organization. This role is ideal for someone with healthcare experience who thrives in a fast-paced environment and can manage multiple tasks efficiently. Your contributions will play a vital role in maintaining organization and supporting business growth.<br><br>Responsibilities:<br>• Manage inbound and outbound calls with professionalism and efficiency.<br>• Coordinate schedules and appointments using calendar management tools.<br>• Perform data entry and maintain accurate records of administrative tasks.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Assist with ordering office supplies and maintaining inventory.<br>• Provide receptionist support by greeting visitors and managing front desk duties.<br>• Scan and organize documents for easy access and record-keeping.<br>• Support business development efforts by preparing materials and coordinating meetings.<br>• Maintain basic office functions, ensuring a well-organized and productive environment.<br>• Collaborate with team members to streamline administrative processes.
<p>Wilmington Delaware firm is looking to staff a dynamic and highly organized Executive Administrative Assistant to support their executive team and ensure the smooth operation of the office. As the Executive Assistant/ Office Admin, you will provide general office support, manage calendars and schedule appointments, own the travel coordinator process, maintain and update client files, receive and sort incoming mail/deliveries, assist with basic accounting tasks as needed, greet visitors, and assist with ad hoc projects. The ideal candidate for this role should have excellent communication and interpersonal skills and be proficient with Microsoft Office Suite applications.</p><p><br></p><p>Primary Responsibilities</p><p>· Oversee office supply inventory</p><p>· Process client invoices</p><p>· Calendar Management</p><p>· Monitor expenses</p><p>· Answer incoming phone calls</p><p>· Draft email correspondence and create presentations</p><p>· POC to outside vendors</p><p>· Identify areas for process improvements</p><p>· Maintain petty cash</p><p>· Provide reports to management</p>
<p>We are looking for an Administrative Assistant to join a team on a long-term contract in Thorofare, New Jersey. This role will involve providing essential administrative support to the Human Resources department, ensuring smooth daily operations and contributing to employee engagement efforts. The ideal candidate should be detail-oriented, adaptable, and enjoy working in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative assistance to the HR department, including scheduling meetings and handling correspondence.</p><p>• Answer general employee inquiries with professionalism and accuracy.</p><p>• Assist in organizing and coordinating company events, including ordering supplies, setting up venues, and managing post-event clean-up.</p><p>• Support employee relations activities by maintaining documentation and assisting with related tasks.</p><p>• Manage data entry tasks and maintain accurate records using Microsoft Office applications, particularly Excel.</p><p>• Ensure compliance with workplace safety protocols, including wearing steel-toed shoes when in warehouse environments.</p><p>• Collaborate with internal teams to facilitate smooth communication and operational efficiency.</p><p>• Handle receptionist duties, such as answering inbound calls and greeting visitors.</p><p>• Work effectively in a manufacturing environment and adapt to warehouse settings as needed.</p>
<p>We are working on a confidential search for an Administrative Assistant with real estate/leasing expertise. This Administrative Assistant will maintain and update internal records, draft and distribute internal and external communications, prepare meeting materials, create event agendas, coordinate travel arrangements, draft tenant documents, cover the reception area as needed, and assist other staff with administrative tasks. The ideal Administrative Assistant will be essential in ensuring the smooth coordination of tenant communications, lease documentations, and all clerical requests.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Coordinate conference calls</p><p>· Prepare leasing reports/statements</p><p>· Calendar Management</p><p>· Benefits Administration</p><p>· Draft internal/external correspondence</p><p>· Point of contact for outside vendors</p><p>· Provide research as needed</p>
<p>We are looking for an experienced Executive Assistant to join our team located in the Greater Philadelphia Region. As an Executive Assistant you will be provide comprehensive administrative support, including execution of special projects, assist with meeting coordination, planning, and preparation by creating presentations for team members.</p><p><br></p><p>What you get to do every single day:</p><p>· Process expense reports, ensuring accuracy, compliance with established policies, and timely reimbursement.</p><p>· Manage senior leadership calendars, coordinate meetings across multiple time zones, and arrange travel logistics.</p><p>· Support client-related events, meetings, and presentations, including handling logistics and preparing materials.</p><p>· Coordinate and collaborate with internal departments such as Finance, Compliance, and Asset Management.</p><p>· Prepare, proofread, and edit job arrangement documents in accordance with organizational standards.</p><p>· Process and track engagement letters using e-signature platforms.</p><p>· Maintain and administer entries in client acceptance portals for new and ongoing engagements, ensuring all submissions are complete, accurate, and compliant.</p><p>· Generate and distribute reports for client engagement teams as needed.</p><p>· Prepare and track business development reports and activities for senior leaders.</p><p>· Provide front desk and reception support as needed, including greeting visitors, answering and directing calls, managing incoming mail, and supporting general office tasks.</p><p><br></p><p><br></p><p><br></p>
<p>State of the art company seeks an Admin/Project Assistant with human resources expertise. In this role, you will assist with data entry, drafting email correspondence, proofreading and formatting internal documents, assisting with maintaining vendor records, overseeing meeting coordination, assisting with providing human resource support, reconcile vendor invoicing, processing expense reports, maintaining office inventory, and assist with software troubleshooting as needed. In this Admin/Project Assistant role, you will keep aligned with compliance by following general accounting policies and procedures. We are looking for someone with excellent multitasking abilities and high attention to detail.</p><p><br></p><p>Responsibilities </p><p>· Assist with administrative support</p><p>· Data Entry/Scanning/Phones</p><p>· Organize office operations and procedures</p><p>· New Hire Onboarding Preparation</p><p>· Internal and external office events</p><p>· Building strong vendor relationships</p><p>· Maintain internal file/record keeping system</p><p>· Calendar Management</p><p>· Handle incoming and outgoing mail/packages</p><p>· Assist with marketing projects as needed</p>
<p>We have partnered with one of our stable clients on their search for a highly organized Executive Assistant to support their executive team and ensure the smooth operation of the office. As the Executive Assistant, you will provide general office support, manage calendars and schedule appointments, own the travel coordinator process, maintain and update client files, receive and sort incoming mail/deliveries, assist with basic accounting tasks as needed, greet visitors, and assist with ad hoc projects. The ideal candidate for this role should have excellent communication and interpersonal skills and be proficient with Microsoft Office Suite applications.</p><p><br></p><p>Primary Responsibilities</p><p>· Manage and maintain executives’ schedules, appointments, and travel arrangements</p><p>· Prepare and edit internal/external correspondence, reports, and presentations</p><p>· Handle confidential documents </p><p>· Primary POC between executives and internal/external stakeholders</p><p>· Assess financial reports</p><p>· Perform general office duties such as ordering supplies and maintaining office organization </p><p>· Assist in the preparation of board materials, executive reports, and strategic documents</p><p>· Track, audit and reconcile expense reports and budgets</p><p>· Answering incoming phone calls</p><p>· Identify areas for process improvements</p>
<p>Financial Services company seeks an Executive Assistant with prior experience working within a financial institution supporting executives. This Executive Assistant will provide a high-level of administrative support while preparing correspondence/reports/presentations, maintaining executive schedules, screening and prioritizing emails/calls/requests, managing expense reports, coordinating logistics for meetings/events/conferences, and supporting project management efforts by tracking deadlines, deliverables, and progress. The ideal candidate for this role should have proven experience supporting basic accounting activities, outstanding organizational and interpersonal skills, excellent time management abilities and have advanced knowledge of Microsoft Office Suite applications.</p><p> </p><p>What you get to do daily</p><p>· Coordinate executive communications</p><p>· Prepare internal and external corporate documents</p><p>· Calendar Management</p><p>· Prepare weekly reports</p><p>· Draft meeting agendas</p><p>· Distribute incoming mail/packages</p><p>· Travel Arrangements</p><p>· Order and maintain inventory of office supplies</p><p>· Assist with property management activities</p><p>· Benefit Administration</p><p>· Assist with accounts payable/receivable transactions</p><p>· Special errands as needed</p>
We are looking for a detail-oriented Accounting Assistant to join our team in Lancaster, Pennsylvania. This is a contract position ideal for an organized individual with a strong background in accounting and administrative tasks. The role offers the opportunity to work in a small office environment with significant earning potential.<br><br>Responsibilities:<br>• Enter customer orders into the system accurately and efficiently, with training provided on the specific platform.<br>• Process invoices and manage billing activities to ensure timely and precise transactions.<br>• Conduct accounts receivable tasks, including tracking and reconciling payments.<br>• Perform purchasing-related activities to support the office's operations.<br>• Monitor and maintain accurate records by organizing and filing documents, which may involve physical tasks such as bending or using step stools.<br>• Collaborate with the warehouse team, requiring periodic trips to the warehouse for inventory or document management.<br>• Assist in managing multiple tasks and priorities in a fast-paced office setting.<br>• Maintain a high level of attention to detail in all aspects of daily work.<br>• Support the team by providing general administrative and clerical assistance as needed.
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are looking for a dedicated Assistant Property Manager to support the daily operations of a residential community in Reading, Pennsylvania. This role involves managing resident relations, ensuring compliance with housing programs, and maintaining occupancy standards. The ideal candidate will be detail-oriented, customer-focused, and capable of handling a variety of responsibilities to maintain the smooth functioning of the property.<br><br>Responsibilities:<br>• Process rent collections, post payments, and enforce policies related to overdue payments.<br>• Handle leasing activities, including managing waitlists, conducting tours with potential tenants, and processing applications to meet compliance requirements.<br>• Coordinate move-ins by preparing vacant units, conducting inspections, and delivering orientations for new residents.<br>• Maintain compliance with housing programs by overseeing annual recertifications and ensuring all documentation is accurate.<br>• Prepare for audits and inspections by organizing property files, binders, and office records.<br>• Address resident concerns and complaints promptly, fostering a positive community environment.<br>• Support the Property Manager in financial and physical property management tasks when needed.<br>• Manage communication with residents, including distributing recertification notices and responding to inquiries.<br>• Conduct periodic unit inspections and assist with annual reviews to ensure property standards are met.<br>• Step in to perform Property Manager duties during their absence.
Job Title: Executive Assistant to President — On-Site (Delaware)<br><br>Company: Confidential Technology & Services Company<br><br>Location: Delaware — On-site<br><br>Employment Type: Full-time, Exempt (Salary), $70,000 - $110,000/Year<br><br>Keys: 8+ years of experience providing senior executive support + Project Management, experience in technology environment a plus.<br><br><br><br>About the Role<br><br><br><br>We are seeking a seasoned Executive Assistant to support the President of a fast-moving technology and services organization. This role is a high-impact, hands-on partner to the President and will combine tactical calendar and travel management with strategic project coordination, cross-functional program oversight, and confidential communications support. You’ll translate executive priorities into clear action across the business and ensure timely follow-through.<br><br><br><br>What You’ll Do<br><br><br><br>Manage the President’s complex calendar and commitments with strategic prioritization.<br>Arrange domestic and international travel logistics and itineraries.<br>Prepare comprehensive briefing materials, meeting agendas, and decision frameworks.<br>Attend key meetings; capture decisions, action items, owners, and deadlines; and provide real-time executive summaries.<br>Serve as the President’s eyes and ears across the organization — identify trends, risks, and opportunities and proactively escalate issues with proposed solutions.<br>Maintain a centralized action tracking system and follow up to ensure commitments are completed.<br>Coordinate cross-departmental projects, especially those involving IT, engineering, platform operations, and technology partnerships.<br>Handle sensitive and confidential information with discretion and professionalism.<br><br><br>What We’re Looking For<br><br><br><br>8+ years of experience providing senior executive support.<br>Proven ability to manage complex, ambiguous situations with minimal supervision.<br>Exceptional written and verbal communication skills; able to synthesize complex information for diverse audiences.<br>Strong project/program management skills — comfortable tracking multiple initiatives and driving accountability.<br>Advanced proficiency in Microsoft Office (PowerPoint, Excel, Word).<br>Excellent organizational skills and ability to manage competing priorities.<br>Strong interpersonal presence; ability to build credibility and influence across all levels.<br><br><br>Preferred<br><br><br><br>Experience supporting a Group President, CEO, or similarly senior leader.<br>Background in financial services or technology organizations.<br>Familiarity with collaborative/productivity tools such as Slack, Jira/Shortcut, Figma, and Salesforce.<br><br><br>Why Join Us<br><br><br><br>Be a core partner to senior leadership at a technology-focused organization.<br>High-visibility role with meaningful impact on strategy and execution.<br>Collaborative, fast-paced environment where initiative and ownership are rewarded.<br><br><br>Equal Opportunity<br><br><br><br>We are an equal opportunity employer and welcome applicants from all backgrounds. Reasonable accommodations are available for candidates with disabilities.<br><br><br><br>How to Apply<br><br><br><br>Please submit your resume and a brief cover letter highlighting relevant executive support and program management experience via LinkedIn Easy Apply or to the contact method listed on this posting.
<p>Our client is seeking dedicated Legal Assistant to join a rockstar team in Wilmington, Delaware. This role offers an excellent opportunity to support attorneys and clients in a collaborative and fast-paced environment. The ideal candidate will possess strong organizational skills, a proactive mindset, and the ability to efficiently handle multiple priorities while maintaining professionalism. A terrific opportunity to join an international law firm operating at the highest caliber. </p><p><br></p><p>If you are interested in being considered immediately, please reach out to Kevin Ross at Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Prepare, revise, and finalize legal documents, correspondence, and case-related materials with accuracy and attention to detail.</p><p>• Organize and maintain both physical and electronic legal files to ensure accessibility and accuracy.</p><p>• Manage case-related tasks such as updating databases, tracking documentation, and coordinating the delivery of executed materials.</p><p>• Serve as a liaison between attorneys, clients, opposing counsel, and courts, ensuring clear communication and professionalism.</p><p>• Handle administrative responsibilities including attorney time tracking, expense reporting, and travel arrangements.</p><p>• Collaborate with paralegals, coordinators, and other team members to provide comprehensive legal support.</p><p>• Assist with overflow work and special projects, applying problem-solving skills and adaptability.</p><p>• Utilize e-filing systems and calendaring tools to manage deadlines and ensure compliance.</p><p>• Format and edit documents for consistency and adherence to firm standards.</p>
<p>Robert Half is looking for a meticulous and organized Trust Assistant to join our client's team in Delaware. In this Trust Assistant role, you will support trust administration processes by handling accounting tasks, maintaining records, and assisting with investment-related documentation. This position requires a strong attention to detail and the ability to manage multiple responsibilities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Establish and maintain new trust accounts by accurately inputting data into accounting and custody systems.</p><p>• Process a variety of bulk transactions, including fees, appraisals, tax payments, and security litigation settlements.</p><p>• Record recurring transactions from the custody system into the trust accounting system to ensure accurate shadow posting.</p><p>• Handle ad-hoc transactions and verify pricing details for accuracy.</p><p>• Assist in the preparation, distribution, and proper filing of investment subscription and redemption documentation.</p><p>• Compile and assemble materials for meeting books to support administrative and investment discussions.</p><p>• Organize and maintain electronic and physical filing systems for the Trust Administration department.</p><p>• Update and manage trust department databases and logs to ensure accurate and current information.</p><p>• Support occasional in-office client meetings by managing room setup, ordering supplies, and post-meeting cleanup.</p>
<p>Robert Half is looking for a meticulous and organized Trust Assistant to join our client's team in Delaware. In this Trust Assistant role, you will support trust administration processes by handling accounting tasks, maintaining records, and assisting with investment-related documentation. This position requires a strong attention to detail and the ability to manage multiple responsibilities effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Establish and maintain new trust accounts by accurately inputting data into accounting and custody systems.</li><li>Process a variety of bulk transactions, including fees, appraisals, tax payments, and security litigation settlements.</li><li>Record recurring transactions from the custody system into the trust accounting system to ensure accurate shadow posting.</li><li>Handle ad-hoc transactions and verify pricing details for accuracy.</li><li>Assist in the preparation, distribution, and proper filing of investment subscription and redemption documentation.</li><li>Compile and assemble materials for meeting books to support administrative and investment discussions.</li><li>Organize and maintain electronic and physical filing systems for the Trust Administration department.</li><li>Update and manage trust department databases and logs to ensure accurate and current information.</li><li>Support occasional in-office client meetings by managing room setup, ordering supplies, and post-meeting cleanup.</li></ul>
<p>We have partnered with a global leader on their search for an organized Sales Support Administrator with strong administrative skills. As the Sales Support Administrator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate the onboarding process for new sales team members, ensuring they are equipped with necessary resources.</p><p>• Oversee the administration of the U.S. fleet program, including maintaining accurate records and compliance.</p><p>• Update and manage territory assignments and employee data to support sales operations.</p><p>• Collaborate with the events team to coordinate attendee lists and deliverables for various events.</p><p>• Handle multiple projects and tasks simultaneously, ensuring timely completion and quality results.</p><p>• Develop a comprehensive understanding of team priorities and ongoing projects to provide effective support.</p><p>• Perform general administrative duties, including data entry and document management, as required.</p><p>• Process invoices and manage accounts payable and receivable in alignment with company procedures.</p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>We are looking for a detail-oriented and proactive Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an opportunity to support producers and contribute to the efficient management of client data within our CRM system. If you have a passion for customer service, data accuracy, and administrative excellence, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to producers during the sales process to ensure smooth operations.</p><p>• Manage and maintain client databases and CRM systems to improve data accuracy and usability.</p><p>• Perform data entry tasks, including reformatting spreadsheets and correcting system errors.</p><p>• Collaborate with data analysts to input and organize data effectively within the CRM system.</p><p>• Utilize Microsoft Excel for formatting, sorting, and managing client-related information.</p><p>• Respond to inbound and outbound calls, ensuring a high level of customer service.</p><p>• Handle email correspondence professionally and in a timely manner.</p><p>• Schedule appointments and manage calendars to support team efficiency.</p><p>• Address system errors and inconsistencies by reviewing and updating data regularly.</p><p>• Assist with lead and sales generation tasks to drive new business opportunities.</p>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
We are looking for a detail-oriented Test Center Administrator to join our team in Philadelphia, Pennsylvania on a contract basis. In this role, you will ensure the smooth operation of our testing facility while maintaining a secure and attentive environment for examinees. The ideal candidate will have strong organizational skills, a commitment to customer service, and the ability to adapt to flexible scheduling.<br><br>Responsibilities:<br>• Welcome examinees and verify their identification according to established procedures.<br>• Conduct security checks, including the use of wands, to ensure compliance with testing protocols.<br>• Monitor candidates throughout their exams to uphold a secure and fair testing environment.<br>• Address and resolve any issues or concerns that arise during the testing process promptly.<br>• Maintain the confidentiality and security of test materials and the facility at all times.<br>• Provide candidates with a comfortable and attentive experience during their exams.<br>• Record and report any irregularities or violations of company guidelines.<br>• Perform clerical tasks such as document scanning and answering inbound calls.<br>• Represent the organization’s values and uphold its standards in all interactions.<br>• Adapt to varying work schedules, including weekends and occasional evenings, as required.
<p>We are looking for a <strong>Bilingual Customer Experience Specialist</strong> who is passionate about delivering exceptional service and building strong relationships with customers. This role requires fluency in English and Spanish and offers an opportunity for growth into a permanent position.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Support:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in both English and Spanish.</li><li>Provide accurate information about products, services, and policies.</li><li>Ensure a positive and professional customer experience at all times.</li></ul><p><strong>Issue Resolution:</strong></p><ul><li>Investigate and resolve customer concerns promptly and effectively.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Follow up to ensure customer satisfaction and resolution.</li></ul><p><strong>Data Management:</strong></p><ul><li>Maintain detailed and accurate records in CRM systems.</li><li>Update customer profiles and track interactions for quality assurance.</li><li>Generate reports as needed for management review.</li></ul><p><br></p>
