9 results for Customer Service Manager in Wilmington, DE

Customer Service Representative

Exton, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Exton, Pennsylvania. This hybrid position offers the flexibility of working onsite three days a week and remotely for two days. As a Contract to permanent opportunity, this role provides an excellent path for career growth and stability. Responsibilities: • Respond to inbound and outbound calls, providing exceptional service and resolving customer inquiries efficiently. • Accurately process and manage order entries, ensuring all details are recorded correctly. • Maintain clear and detail-oriented communication with clients to address their concerns and provide solutions. • Collaborate with internal teams to ensure smooth handling of customer requests and orders. • Utilize company systems and tools to track and manage customer interactions effectively. • Ensure compliance with company policies and procedures during all customer interactions. • Proactively identify opportunities to enhance customer satisfaction and build long-term relationships. • Manage multiple tasks simultaneously while maintaining a high level of attention to detail and accuracy.
2026-04-01T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment. Responsibilities: • Address customer inquiries and determine whether the issue falls within the scope of the customer service team. • Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority. • Escalate issues outside of your authority to the appropriate department for resolution. • Keep accurate records of all customer service interactions and inquiries. • Identify trends in customer issues and report them to support root cause analysis and improvements. • Greet visitors at the front desk and monitor building access when applicable. • Assist with administrative tasks like folding and assembling renewal mailings when needed. • Communicate effectively with customers through various channels, including phone, email, and in-person interactions. • Perform additional duties as assigned by your supervisor to support team objectives.
2026-04-03T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
19 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Reading, Pennsylvania. In this Contract to permanent position, you will play a pivotal role in providing exceptional customer support, managing schedules, and ensuring smooth communication through written correspondence. This opportunity is ideal for individuals who thrive in fast-paced environments and excel at problem-solving. Responsibilities: • Respond promptly to customer inquiries and provide accurate information via phone and written communication. • Schedule and confirm appointments efficiently, ensuring all details are accurately recorded. • Coordinate schedules and manage calendars to facilitate smooth operations. • Deliver outstanding customer service by addressing concerns and resolving issues effectively. • Navigate multiple computer systems and applications with ease to maintain seamless workflow. • Draft and send detailed business correspondence to support customer communication. • Collaborate with team members to enhance overall service quality. • Handle customer complaints with a focus on achieving satisfactory resolutions. • Maintain detailed records of interactions and appointments for future reference. • Stay updated on company policies and procedures to ensure compliance in all customer interactions.
2026-04-03T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Marlton, NJ
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Marlton, New Jersey. In this contract role, you will play a pivotal part in ensuring customer satisfaction through attentive communication and efficient service. This position requires working onsite for 25-30 hours per week and is expected to last 3-6 weeks, with the potential for extension. Responsibilities: • Respond to inbound customer calls and address inquiries with accuracy. • Handle outbound calls to follow up with clients and provide additional support as needed. • Process orders efficiently and ensure data entry is completed accurately. • Assist customers in resolving issues related to sales and services. • Promote upselling opportunities by understanding client needs and recommending suitable solutions. • Maintain detailed records of customer interactions and transactions. • Collaborate with team members to meet project goals and deadlines. • Utilize computer systems effectively to manage customer accounts and process information. • Deliver exceptional customer service to uphold the company’s standards and reputation.
2026-04-01T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-03-27T00:00:00Z

Client Services Coordinator

Conshohocken, PA
onsite
Permanent
55000 - 75000 USD / Yearly
We are looking for a proactive and detail-oriented Client Services Coordinator to join our team in Conshohocken, Pennsylvania. In this role, you will serve as the first point of contact for our Managed IT Services team, ensuring smooth communication with clients and efficient handling of support requests. If you excel at multitasking, scheduling, and providing exceptional customer service, we encourage you to apply. Responsibilities: • Respond promptly to incoming client calls, addressing inquiries and creating support tickets in the system. • Manage and update support tickets, ensuring accurate documentation and timely resolutions. • Communicate clear next steps, schedules, and expectations to clients throughout the service process. • Assign tickets to technicians based on urgency, skill requirements, and availability. • Coordinate remote and onsite appointments with clients to ensure services are delivered efficiently. • Monitor ticket queues, ensuring timely responses and adherence to service protocols. • Escalate complex issues when necessary to maintain high service standards. • Track and report on service metrics, such as ticket volume and response times, to improve operational efficiency. • Identify recurring issues and provide recommendations to enhance client experiences. • Collaborate with leadership to analyze workload trends and optimize technician utilization.
2026-03-11T00:00:00Z

Customer Service Representative (Bilingual Spanish)

Wilmington, DE
onsite
Temporary
19 - 23 USD / Hourly
Our company is seeking a Customer Service Representative who is fluent in both English and Spanish to join our team. The ideal candidate will play a vital role in accepting orders from clients, processing shipments, and delivering exceptional customer support throughout the process. Key Responsibilities:<ul><li>Accept and accurately process customer orders via phone, email, or online platforms.</li><li>Prepare and coordinate shipment documentation to ensure timely delivery.</li><li>Communicate clearly and professionally with customers in both English and Spanish, addressing inquiries and resolving issues.</li><li>Update order status and customer records using Excel spreadsheets and internal systems.</li><li>Manage email correspondence using Outlook and maintain organized records.</li><li>Work collaboratively with internal departments to support order fulfillment and customer satisfaction.</li></ul>
2026-04-03T00:00:00Z

Sales Manager

Telford, PA
onsite
Permanent
100000 - 120000 USD / Yearly
Reputable, industry-leading client seeks a data-driven Sales Manager with strong analytical skills. In this role, you will oversee and develop the sales team, review sales data, maintain accurate sales forecasts, pipelines, and CRM data, resolve customer inquiries, create pricing strategies, uphold customer relationships, prepare regular sales reports & KPI dashboards, track sales targets, and withhold and implement standard compliance procedures. Ideally, we are looking for a Sales Manager who can drive revenue growth by leading and executing sales strategies within a manufacturing and distribution environment. Major Responsibilities· Analyze and optimize logistical procedures· Maintain client pipeline· Implement sales strategies· Ensure accurate demand forecasting and pipeline management· Oversee sales cycle· Communicate with nationwide suppliers· Perform market research· Ensure prompt and proper movement of products· Coach, train, and mentor staff
2026-03-10T00:00:00Z