<p>We are looking for a detail-oriented Bilingual in Spanish Customer Service Representative to join our team in Mount Laurel, New Jersey. This is a long-term contract position, offering an opportunity to grow within the organization while delivering exceptional service to our clients. The role involves handling customer inquiries related to their account and ensuring accurate data entry in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from customers, addressing inquiries</p><p>• Assist customers with updating personal information, such as addresses and names, in their accounts.</p><p>• Provide accurate information and direct customers to appropriate departments or personnel for further assistance.</p><p>• Maintain precise and timely data entry to ensure customer records are up to date.</p><p>• Deliver exceptional customer service while adhering to company policies and procedures.</p><p>• Log all customer interactions and follow up as necessary to ensure resolution.</p><p>• Collaborate with team members and supervisors to enhance service delivery and resolve issues efficiently.</p><p>• Stay punctual and ready to start work promptly at scheduled hours.</p><p>• Adapt to a dynamic work environment while meeting high standards of conduct</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Radnor, Pennsylvania. This is a contract position offering an excellent opportunity to support customers by providing detailed guidance and resolving inquiries efficiently. The role requires strong communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Address customer questions related to tax documents, insurance policies, claims, and billing inquiries.</p><p>• Deliver clear explanations of forms, notices, and account details to ensure customer understanding.</p><p>• Offer guidance on company procedures, compliance standards, and best practices.</p><p>• Escalate complex concerns to appropriate departments, ensuring timely resolutions and follow-ups.</p><p>• Maintain accurate and detailed records of customer interactions in the designated system.</p><p>• Coordinate with internal teams to address and resolve customer issues effectively.</p><p>• Meet established performance goals, including response times, issue resolution, and customer satisfaction.</p><p>• Stay up to date with current regulations, company policies, and industry standards to provide reliable information.</p>
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>We are looking for a dedicated Personal Lines Customer Service Representative to join our client in the Lancaster, Pennsylvania area. This role involves assisting clients with their insurance needs, ensuring efficient service, and maintaining compliance with agency and carrier policies. The ideal candidate will thrive in a collaborative environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to the service assistant by managing client tasks from the Personal Lines service inbox.</p><p>• Assist clients with filing auto and home insurance claims and address billing inquiries.</p><p>• Update payment plans and follow up on property inspections to ensure compliance with agency processes.</p><p>• Write and review policies for existing clients, adhering to underwriting guidelines and completing necessary checklists.</p><p>• Conduct policy reviews, identify opportunities for cross-selling or upselling, and work to retain existing client policies.</p><p>• Record customer interactions in the agency management system.</p><p>• Organize daily priorities using desk management standards and maintain a streamlined workflow.</p><p>• Collaborate with the Personal Lines Sales and Service teams to achieve shared goals and enhance customer satisfaction.</p><p>• Build positive relationships with carrier personnel to ensure smooth operations.</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>Wilmington Delaware client, seeks a Customer Service Representative with a positive attitude and willingness to learn and adapt. This Customer Service Representative will engage with customers on order requests and updates, create and update customer files, draft customer quotes, assist with inventory management, fulfill customer orders, submit scheduling forms, attend weekly sales meetings, resolve customer inquiries, research and identify areas for process improvement, and provide administrative assistance where needed. The ideal candidate should have great communication skills, strong multi-tasking capabilities, and the ability to thrive within a team environment.</p><p><br></p><p>Major Responsibilities</p><p>· Fulfill customer inquiries</p><p>· Order/Vendor Management</p><p>· Build strong customer relationships</p><p>· Process Improvement</p><p>· Sales Support</p><p>· Maintain customer records</p><p>· Delivery Tracking</p><p>· Follow-up with all customer correspondence via phone and email</p><p>· Ability to transfer documentation into a Paperless Environment</p>
<p>Our client is seeking an articulate Customer Service Coordinator to support Permitting. In this high‑volume, deadline‑driven call center environment, you’ll assist homeowners, contractors, and municipal offices via phone—while simultaneously documenting in their proprietary system and processing permitting paperwork end‑to‑end. This is a great opportunity with room for growth at a reputable local energy provider.</p><p><br></p><ul><li><strong>Permitting & Documentation:</strong> Process permitting paperwork accurately; perform validations; ensure completeness and compliance.</li><li><strong>Inbound/Outbound Phone Support (~90%):</strong> Communicate with customers and stakeholders; provide updates; resolve issues; perform thorough follow‑up.</li><li><strong>Dispatch & Scheduling:</strong> Coordinate permit‑related appointments, inspections, and technician/contractor schedules; manage changes and escalations.</li><li><strong>Quality Assurance & Tracking:</strong> Verify data accuracy; monitor status through completion; maintain organized digital records.</li><li><strong>Email Communication:</strong> Draft, edit, and proofread customer and partner communications; correspond on behalf of the company with professional tone and clarity.</li><li><strong>Cross‑Team Collaboration:</strong> Partner with Permitting, Operations, and Customer Experience to meet SLAs and ensure smooth workflows.</li></ul>
<p>We are looking for a motivated and detail-oriented Customer Service Representative to join a team in Wayne, Pennsylvania. As part of the manufacturing industry, this role offers a dynamic environment where you will interact with customers, address inquiries, and ensure satisfaction through exceptional service. This is a long-term contract position that requires strong communication skills and a commitment to delivering high-quality customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound customer inquiries, providing accurate information and solutions.</p><p>• Process payments and manage customer accounts with precision and efficiency.</p><p>• Collaborate with vendors and internal teams to address billing or account-related concerns.</p><p>• Assist customers with insurance-related queries and ensure proper documentation submission.</p><p>• Utilize Microsoft Office Suite to create reports and maintain organized records.</p><p>• Handle call center operations by answering calls and resolving customer issues effectively.</p><p>• Scan and manage documents to ensure compliance with company policies.</p><p>• Explain financial services, taxes, and payoff details in a clear and concise manner.</p><p>• Support team members to achieve collective goals and maintain a positive work environment.</p><p>• Provide detailed explanations and assistance to customers regarding various product offerings.</p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>We are looking for a dedicated Customer Service team member to join our team in the Trevose, Pennsylvania area. This role is essential for ensuring seamless communication between customers and internal teams, while maintaining high standards of service. The ideal candidate will excel in building strong relationships, managing accounts, and addressing customer needs with precision and care.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication with customers to address inquiries and concerns promptly.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and trust.</p><p>• Monitor customer accounts, managing processes from order placement to invoicing.</p><p>• Investigate and resolve customer concerns efficiently, keeping management informed of potential challenges.</p><p>• Collaborate with the team to align customer goals with company objectives and capabilities.</p><p>• Assist with new product development initiatives in coordination with the Project Manager.</p><p>• Provide accurate updates on order and billing statuses during weekly sales meetings.</p><p>• Utilize internal systems to execute job-related tasks, including tracking artwork and managing packaging records.</p><p>• Follow up on emails and other communications in a timely manner to ensure smooth operations.</p><p>• Ensure all procedures and quality standards are consistently met.</p>
<p>We are looking for an organized and detail-oriented Service Coordinator to join our team in Birdsboro, Pennsylvania. This position offers an excellent opportunity to manage schedules and coordinate operations, ensuring efficient communication between technicians and customers. The role requires strong multitasking abilities and a commitment to maintaining accurate records and providing exceptional customer service.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and dispatch technicians based on workload and task priority.</p><p>• Facilitate clear communication between customers and technicians to address service needs.</p><p>• Monitor the progress of service jobs and make schedule adjustments as necessary.</p><p>• Track and manage service calls and work orders to ensure timely completion.</p><p>• Handle daily service billing and ensure accuracy in financial records.</p><p>• Maintain detailed logs and documentation for all dispatch and service activities.</p><p>• Perform general administrative tasks, including data entry, filing, and document preparation.</p>
<p>Stable client within the legal industry seeks a tech savvy, Client Service Coordinator with strong communication skills. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, generating client invoices, distributing incoming mail and packages, forwarding onboarding documents, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><p>· Assist and welcome visitors</p><p>· Manage client records and documents</p><p>· Assist with administrative support</p><p>· Provide client/vendor support/management</p><p>· Calendar Management</p><p>· Generate email correspondence</p><p>· Review Legal Agreement/Contracts</p><p>· Document Management</p><p>· Resolve transaction discrepancies</p>
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>We are looking for a dedicated Front Desk Coordinator to join our team on a contract basis located in the Greater Philadelphia Region. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing excellent service to residents and guests. As the first point of contact as a Front Desk Coordinator, you will play a key role in maintaining a welcoming atmosphere while managing administrative tasks.</p><p><br></p><p>What you get to do every single day:</p><p>• Welcome residents and visitors with a warm and attentive demeanor.</p><p>• Facilitate visitor check-ins and provide clear directions as needed.</p><p>• Respond to resident inquiries and ensure questions are appropriately relayed to the General Manager.</p><p>• Perform various clerical tasks, including filing, data entry, and documentation.</p><p>• Maintain a tidy and organized front desk area.</p><p>• Coordinate effectively with other team members to ensure smooth operations.</p><p>• Assist in scheduling and appointment management when required.</p><p>• Handle incoming calls and emails with care, directing them to the appropriate person or department.</p>
<p>We are looking for a detail-oriented and friendly Receptionist to join a team on a part-time, contract basis. This role is based on site in Plymouth Meeting, Pennsylvania, and will require 15-20 hours per week over a six-month period. The ideal candidate will be organized, approachable, and capable of handling a variety of administrative tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a detail-oriented and welcoming manner.</p><p>• Manage a multi-line phone system, directing calls to appropriate departments or individuals.</p><p>• Handle inbound calls promptly and efficiently, ensuring a high level of customer service.</p><p>• Perform switchboard operations for phone systems with up to 10 lines.</p><p>• Maintain the reception area to ensure it is clean and organized.</p><p>• Coordinate and manage schedules, appointments, and bookings as needed.</p><p>• Provide general administrative support to the team, including data entry and correspondence.</p><p>• Ensure timely communication and follow-ups for inquiries or requests.</p><p>• Assist with basic office tasks, such as filing and maintaining records.</p><p>• Support the implementation of any necessary organizational procedures related to reception duties.</p>
<p>We are looking for a skilled Medical Collections Specialist to join our team. In this long-term contract role, you will play a critical part in ensuring accurate and efficient resolution of insurance claims, denials, and billing issues. The ideal candidate is detail-oriented, self-motivated, and thrives in a fast-paced healthcare environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and review assigned claims within daily work queues, focusing on accounts with the highest priority or balances.</p><p>• Investigate claims requiring follow-up due to denial reasons, claim aging, or outstanding balances.</p><p>• Make outbound calls to insurance providers to address non-payment issues and clarify reasons for denials.</p><p>• Document all claim activity, correspondence, and status updates thoroughly in the billing system.</p><p>• Conduct detailed research and problem-solving to overcome payment barriers, leveraging available resources and critical thinking.</p><p>• Organize and prioritize tasks to ensure timely follow-ups on all outstanding claims within departmental deadlines.</p><p>• Collaborate with colleagues and other teams to resolve complex cases requiring escalation or additional documentation.</p><p>• Maintain a high volume of calls and follow-ups while ensuring accuracy and organization.</p><p>• Utilize technical expertise with Office Suite applications and practice management software to support daily tasks.</p><p>• Stay current on payer guidelines, denial codes, and best practices for collections, adapting strategies as needed to resolve claims efficiently.</p>
